Your Move Estate Agents, Dudley enjoys a busy and convenient high street position. We offer a variety of different services to our customers, free market appraisals are offered and a no sale/let no fee package with excellent marketing available through the main property portals.
Your Move

215 High Street Dudley
West Midlands
DY1 1PB

01384 455000
Website not available

Properties for Sale
Properties to Rent

“Recommendations...”

Dec 14,2018
Minithumbup
By: 'Mr & Mrs Morris'
Dec 14,2018
1 people found
this helpful
We have dealt with Tony, Paul, Dave, Charlotte and Naj of the Dudley Branch of Your Move for many years now. We have always found them to be helpful, friendly and professional in the purchase of properties and the subsequent letting of them. We always ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Your Move Dudley
Dec 14, 2018
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Its been a pleasure, thank you for your kind feedback ...

“breached code of practice...”

Nov 15,2018
Minithumbdown
By: 'worst customer service'
Nov 15,2018
1 people found
this helpful
Tony and Paul had breached the Code of Practice as an Estate Agent and got me to sign an agreement without telling me what l am exactly tied into. I just wanted a quick valuation and with the lies of telling me they have 12 potential ...
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Comment on agent fees
Overcharged for the service provided to me. did not have the 12 potentional buyers they said they had. only had a few viewings
Was this helpful? Yes
By: Manjit Kaur
Nov 16, 2018
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Loaf of rubbish??? several witnesses? haha would love to see the statements of the invisible witnesses your branch was empty only Naj the receptionist and the arrogant branch manager Tony. Dear customers be careful of this Estate Agents they are just after the commission and have no interest in customer needs and customer service. Shipways are far better and customer service is of excellence standard. Definitely wouldnt't recommend you complete liars and deceitful. ...
May 11,2017
Minithumbup
By: 'Sharon L'
May 11,2017
0 people found
this helpful
So glad we chose Your Move,Dudley to sell our house.From Paul's expert valuation,sold within two days,to the professional after sales treatment.Nothing is too much trouble for them....
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Comment on agent fees
Reasonable for them managing to get a sale at a higher valuation than "online"estate agents.
Was this helpful? Yes
May 06,2017
Minithumbup
By: 'Meera'
May 06,2017
4 people found
this helpful
Worst letting agents we have ever dealt with.We rented a property recently through Dudley branch. The agent we met was Najma Ayub. She only cared about getting money from us asap not giving any service . Not professional at all . Wouldn't recommend this letting agents ...
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Comment on agent fees
Poor customer service
Was this helpful? Yes
Jul 19,2016
Minithumbup
By: 'Dimps'
Jul 19,2016
0 people found
this helpful
The Dudley high street branch is raised to a rating of excellence mainly down to the receptionist, Naj. Beyond helpful, friendly, outgoing, hard working. There is nothing she wouldn't do for us, including working for us on her day off. Our whole experience with Your ...
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Comment on agent fees
Usual
Was this helpful? Yes
May 12,2016
Minithumbdown
By: 'Sharon'
May 12,2016
2 people found
this helpful
I found this branch useless all they wanted to do was reduce the price or let it. The feedback was an absolute joke there was none. They lied about how many viewings they had had . I have since moved the propety to another estate agent ...
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Comment on agent fees
Expensive for what they offered
Was this helpful? Yes
Feb 03,2015
Minithumbdown
By: 'Bob'
Feb 03,2015
1 people found
this helpful
I found the staff very much below the standard I would expect when I am purchasing a property. I dealt with two guys called David, one was David George. Mr George took several phone calls when we attempted to buy the property and pretended to ...
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What agent could do to change your mind?
Dealt with a customer in a polite truthful manner. Not lied about answers about the property, actually made the vendor aware of us as buyers. Upheld a level a management in his branch (tony) by dealing with his negligent staff there and then.
Attached Files
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Aug 24,2012
Minithumbdown
By: 'rjb'
Aug 24,2012
6 people found
this helpful
I had my property up for sale with Your Move Dudley for 13 weeks. The house was valued by Paul Williams - initially OK. He came round the next day to take photos - very rushed and quality of photos was poor. House went onto the ...
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What agent could do to change your mind?
Regular communication, better quality property details, more effective marketing, more professional service.
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
83% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £72,000
  • Max: £140,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 2 2 0 0 0 2

Fees

No fees set.

Complaints Procedure

www.your-move.co.uk/help/complaints-process
Last updated at 3:32 PM 15/12/2015 by allAgents

Awards won by Your Move, Dudley DY1 1PB


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