Canterbury, CT1
2.1/5, 18 reviews
28% recommended
50% sales valuation accuracy
67% sales fee satisfaction
25% lettings valuation accuracy
15% lettings fee satisfaction



Property Features

We offer to Canterbury and its surrounding villages a one stop shop for professional estate agency services, property rentals and management, financial services and conveyancing. show more We offer to Canterbury and its surrounding villages a one stop shop for professional estate agency services, property rentals and management, financial services and conveyancing.

Opening Hours
Address

Your Move
3 St Margarets Street
Canterbury
Kent
CT1 2AX
01227 454925

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 67% £250,000 £325,000
Lettings 25% 15% £260 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 1 8 1 0 2 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“We had an overall disappointing experience wi......”

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Jan 05,2023
Minithumbdown
By: 'Abbotts Lodge'
Jan 05,2023
0 people found
this helpful
We had an overall disappointing experience with the Canterbury Branch. I would not recommend using this estate agent for selling your property- look for a company that is proactive and knowledgeable in handling a sale....
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“absolutely brilliant service....”

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Aug 03,2022
Minithumbup
By: 'Justin bone'
Aug 03,2022
0 people found
this helpful
absolutely brilliant service. I have just purchased my house through Your Move. They were always helpful, friendly and nothing was to much trouble Real pleasure to deal with this branch. Thanks so much!...
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“Unprofessional, scammers....”

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Jan 02,2021
Minithumbdown
By: 'Gio'
Jan 02,2021
1 people found
this helpful
If it were possible to give less than one star, I would. I cannot begin to describe how disorganised this company is. Me and a few others started the renting process for a student property a few months ago and it was all well and ...
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By: Paul Jiggens
Feb 08, 2022
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Excellent ...

“Canterbury your move, and especially Carl Ros......”

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Feb 28,2020
Minithumbup
Carl
By: 'Sean'
Feb 28,2020
0 people found
this helpful
Canterbury your move, and especially Carl Rose supported me as lawyers attempted to drive me potty. Excellent general service and personal customer attention. Very appreciative....
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“Wanted to leave a minus review...”

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Feb 06,2020
Minithumbdown
By: 'T'
Feb 06,2020
0 people found
this helpful
I beg of you, do not go through the same amount of brief we had to - AVOID LIKE THE PLAGUE! Like the review before, Your Move Canterbury also asked myself to review them so I’m more than happy to do so after the ...
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Was this helpful? Yes

“I am only disappointed that I can't give them no stars....”

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Dec 20,2018
Minithumbdown
By: 'Yourmovesucks'
Dec 20,2018
1 people found
this helpful
Your Move Canterbury explicitly asked me to give a review of my experience renting through them, after we were suddenly asked to leave our home of four years by our landlords. So I am kindly obliging them. Your Move Canterbury were the single most ineffectual ...
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Comment on agent fees
Extortionate and not explained fully
Was this helpful? Yes

“Professional and responsive...”

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Mar 29,2018
Minithumbup
By: 'Robert'
Mar 29,2018
0 people found
this helpful
I purchased via Yourmove and now they rent the property. Their service is professional, responsive and hassle free. Let for the last 5 years, Lucy and her rental team provide a great service offering excellent marketing, accompanied viewings and advice and support for me as a ...
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Comment on agent fees
Good
Was this helpful? Yes

“Absolutely brilliant service. We have just purchased our current house ......”

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Feb 13,2018
Minithumbup
Matt
By: 'Laura134'
Feb 13,2018
0 people found
this helpful
Absolutely brilliant service. We have just purchased our current house through Your Move. They were always helpful, good at negotiating the deal, allowed us a second viewing and were generally always very kind. Matt in particular was always very keen to assist. Real pleasure to ...
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Comment on agent fees
N/A - we were buying
Was this helpful? Yes

“I found Joe and Lucy to be professional and helpful ......”

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Feb 10,2018
Minithumbup
By: 'R'
Feb 10,2018
0 people found
this helpful
I found Joe and Lucy to be professional and helpful as they sorted out my flat quickly and efficiently. They communicated with me and I was always aware of what was expected....
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“I am APALLED with the way Your Move have treated ......”

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Sep 22,2017
Minithumbdown
Sophie
By: 'Student'
Sep 22,2017
7 people found
this helpful
I am APALLED with the way Your Move have treated myself and my housemates. If I could have rated the service 0 stars I would have. Whilst most tenancy agreements with the company expect rent to be due on the 1st of every third month, we ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Really dreadful experience at end of tenancy period.1. Agents coming ......”

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Aug 10,2017
Minithumbdown
By: 'CT2'
Aug 10,2017
4 people found
this helpful
Really dreadful experience at end of tenancy period.1. Agents coming and going leaving lights on (4 days and I picked up the bill) when showing tenants round. 2.Not checking check in inventory to compare quality of property on check out.3. Failure to ensure return of deposit ...
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Comment on agent fees
Pricey for poor service
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“DON'T USE THIS ESTATE AGENTS! They are unhelpful, not sufficient ......”

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Jul 23,2017
Minithumbdown
By: 'Dee'
Jul 23,2017
2 people found
this helpful
DON'T USE THIS ESTATE AGENTS! They are unhelpful, not sufficient and extremely rude. We are a group of four students who decided to rent a property through them. On our first meeting to sign the forms they did not ask us to bring a proof ...
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Comment on agent fees
Over priced and not worth the money. They charge £250 admin fee to students for doing less than the bare minimum.
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“This agency are like pirates, I would not g with ......”

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May 25,2017
Minithumbdown
By: 'Bob'
May 25,2017
2 people found
this helpful
This agency are like pirates, I would not g with these. I was a student letting from this company and they simply find any way in which to charge you, about to leave my house, and they're expecting us to replace mattress protectors! Something in ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Absolutely awful. We are a group of students who are ......”

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Apr 26,2017
Minithumbdown
By: 'Student'
Apr 26,2017
1 people found
this helpful
Absolutely awful. We are a group of students who are unfortunately renting with your move and after signing the papers and paying a £250 admin fee ( costs less than a quarter of this to actually carry out the admin) they changed the price of the rent ...
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“I was a landlord letting out my static home which ......”

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Jun 21,2016
Minithumbdown
By: 'LANDLORD'
Jun 21,2016
2 people found
this helpful
I was a landlord letting out my static home which is seperate from my main house. The tennant agreed to pay upfront for the full term. i was told by the Canterbury branch I would not need to pay 10% fee. They then rushed me to ...
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What agent could do to change your mind?
BAD
Attached Filesnbsp;
Comment on agent fees
BAD
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“Went in to organised a letting valuation on my property. ......”

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Apr 12,2016
Minithumbdown
By: 'Had'
Apr 12,2016
2 people found
this helpful
Went in to organised a letting valuation on my property. Spent 20 minutes running through everything with the Lettings Manager. 1 week later, I had heard nothing. Phoned and told that they'd phoned the current tenant once and left a message but had not bothered since. 2 weeks ...
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“Absolutely useless agency. AVOID! Went there few times asking them ......”

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Jan 17,2015
Minithumbdown
By: 'Agneta'
Jan 17,2015
0 people found
this helpful
Absolutely useless agency. AVOID! Went there few times asking them to contact city council to confirm that my tenancy agreement was not for a year (as I had to pay taxes), was only for 6 months, they ignored me both times, finally when I managed to ...
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What agent could do to change your mind?
as i understand fees should be paid when agents doing what they are suppose to do. this was not the case. i was ripped off.
Attached Filesnbsp;
Comment on agent fees
as i understand fees should be paid when agents doing what they are suppose to do. this was not the case. i was ripped off.
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“The Canterbury office of Your Move are completely useless do ......”

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Aug 15,2014
Minithumbdown
By: 'Naomi'
Aug 15,2014
5 people found
this helpful
The Canterbury office of Your Move are completely useless do not use them. My purchase with them fell through days before exchange. Your move did not bother to tell me, I found out from the vendor instead. When contacted and asked when they thought they ...
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No image available Carl
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3:13 PM 15/12/2015 by allAgents

Awards won by Your Move, Canterbury CT1 2AX



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