We offer to Canterbury and its surrounding villages a one stop shop for professional estate agency services, property rentals and management, financial services and conveyancing.
Your Move

3 St Margarets Street Canterbury
Kent
CT1 2AX

01227 454925
Website not available

Properties for Sale
Properties to Rent

“ Professional and responsive... ”

Mar 29,2018
Minithumbup
By: 'Robert S'
Mar 29,2018
0 people found
this helpful
I purchased via Yourmove and now they rent the property. Their service is professional, responsive and hassle free. Let for the last 5 years, Lucy and her rental team provide a great service offering excellent marketing, accompanied viewings and advice and support for me as a ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 13,2018
Minithumbup
By: 'Laura134'
Feb 13,2018
0 people found
this helpful
Absolutely brilliant service. We have just purchased our current house through Your Move. They were always helpful, good at negotiating the deal, allowed us a second viewing and were generally always very kind. Matt in particular was always very keen to assist. Real pleasure to ...
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Comment on agent fees
N/A - we were buying
Was this helpful? Yes
Feb 10,2018
Minithumbup
By: 'R Horan'
Feb 10,2018
0 people found
this helpful
I found Joe and Lucy to be professional and helpful as they sorted out my flat quickly and efficiently. They communicated with me and I was always aware of what was expected....
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Was this helpful? Yes
Sep 22,2017
Minithumbdown
By: 'Student tenant'
Sep 22,2017
6 people found
this helpful
I am APALLED with the way Your Move have treated myself and my housemates. If I could have rated the service 0 stars I would have. Whilst most tenancy agreements with the company expect rent to be due on the 1st of every third month, we ...
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Comment on agent fees
Bad
Was this helpful? Yes
Aug 10,2017
Minithumbdown
By: 'CT2'
Aug 10,2017
3 people found
this helpful
Really dreadful experience at end of tenancy period.1. Agents coming and going leaving lights on (4 days and I picked up the bill) when showing tenants round. 2.Not checking check in inventory to compare quality of property on check out.3. Failure to ensure return of deposit ...
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Comment on agent fees
Pricey for poor service
Was this helpful? Yes
Jul 23,2017
Minithumbdown
By: 'Dee'
Jul 23,2017
2 people found
this helpful
DON'T USE THIS ESTATE AGENTS! They are unhelpful, not sufficient and extremely rude. We are a group of four students who decided to rent a property through them. On our first meeting to sign the forms they did not ask us to bring a proof ...
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Comment on agent fees
Over priced and not worth the money. They charge £250 admin fee to students for doing less than the bare minimum.
Was this helpful? Yes
May 25,2017
Minithumbdown
By: 'Bob'
May 25,2017
2 people found
this helpful
This agency are like pirates, I would not g with these. I was a student letting from this company and they simply find any way in which to charge you, about to leave my house, and they're expecting us to replace mattress protectors! Something in ...
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Comment on agent fees
Bad
Was this helpful? Yes
Apr 26,2017
Minithumbdown
By: 'Student renters'
Apr 26,2017
1 people found
this helpful
Absolutely awful. We are a group of students who are unfortunately renting with your move and after signing the papers and paying a £250 admin fee ( costs less than a quarter of this to actually carry out the admin) they changed the price of the ...
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Was this helpful? Yes
Jun 21,2016
Minithumbdown
By: 'LANDLORD'
Jun 21,2016
2 people found
this helpful
I was a landlord letting out my static home which is seperate from my main house. The tennant agreed to pay upfront for the full term. i was told by the Canterbury branch I would not need to pay 10% fee. They then rushed me to ...
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What agent could do to change your mind?
BAD
Attached Files
Comment on agent fees
BAD
Was this helpful? Yes
Apr 12,2016
Minithumbdown
By: 'Had enough!'
Apr 12,2016
2 people found
this helpful
Went in to organised a letting valuation on my property. Spent 20 minutes running through everything with the Lettings Manager. 1 week later, I had heard nothing. Phoned and told that they'd phoned the current tenant once and left a message but had not bothered since. 2 weeks ...
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Was this helpful? Yes
Jan 17,2015
Minithumbdown
By: 'Agneta'
Jan 17,2015
0 people found
this helpful
Absolutely useless agency. AVOID! Went there few times asking them to contact city council to confirm that my tenancy agreement was not for a year (as I had to pay taxes), was only for 6 months, they ignored me both times, finally when I managed to ...
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What agent could do to change your mind?
as i understand fees should be paid when agents doing what they are suppose to do. this was not the case. i was ripped off.
Attached Files
Comment on agent fees
as i understand fees should be paid when agents doing what they are suppose to do. this was not the case. i was ripped off.
Was this helpful? Yes
Aug 15,2014
Minithumbdown
By: 'Naomi Smith'
Aug 15,2014
5 people found
this helpful
The Canterbury office of Your Move are completely useless do not use them. My purchase with them fell through days before exchange. Your move did not bother to tell me, I found out from the vendor instead. When contacted and asked when they thought they ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
18% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £250,000
  • Max: £250,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 2 1 6 0 0 1 0 0 1

Fees

No fees set.
Last updated at 3:13 PM 15/12/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:13 PM 15/12/2015 by allAgents

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