We had an overall disappointing experience with the Canterbury Branch. I would not recommend using this estate agent for selling your property- look for a company that is proactive and knowledgeable in handling a... Read Full Review

absolutely brilliant service. I have just purchased my house through Your Move. They were always helpful, friendly and nothing was to much trouble Real pleasure to deal with this branch. Thanks so... Read Full Review

If it were possible to give less than one star, I would. I cannot begin to describe how disorganised this company is. Me and a few others started the renting process for a student property a few months ago and it was all well and good up until we signed the pre-contract agreement and paid the... Read Full Review

Canterbury your move, and especially Carl Rose supported me as lawyers attempted to drive me potty. Excellent general service and personal customer attention. Very... Read Full Review

I beg of you, do not go through the same amount of brief we had to - AVOID LIKE THE PLAGUE! Like the review before, Your Move Canterbury also asked myself to review them so I’m more than happy to do so after the absolutely awful service they provided. There was a complete lack of... Read Full Review

Your Move Canterbury explicitly asked me to give a review of my experience renting through them, after we were suddenly asked to leave our home of four years by our landlords. So I am kindly obliging them. Your Move Canterbury were the single most ineffectual group of people I think I have ever... Read Full Review

I purchased via Yourmove and now they rent the property. Their service is professional, responsive and hassle free. Let for the last 5 years, Lucy and her rental team provide a great service offering excellent marketing, accompanied viewings and advice and support for me as a landlord. Highly... Read Full Review

Absolutely brilliant service. We have just purchased our current house through Your Move. They were always helpful, good at negotiating the deal, allowed us a second viewing and were generally always very kind. Matt in particular was always very keen to assist. Real pleasure to deal with this... Read Full Review

I found Joe and Lucy to be professional and helpful as they sorted out my flat quickly and efficiently. They communicated with me and I was always aware of what was... Read Full Review

I am APALLED with the way Your Move have treated myself and my housemates. If I could have rated the service 0 stars I would have. Whilst most tenancy agreements with the company expect rent to be due on the 1st of every third month, we were given our keys late (their choice) so our payment date... Read Full Review

Really dreadful experience at end of tenancy period.1. Agents coming and going leaving lights on (4 days and I picked up the bill) when showing tenants round. 2.Not checking check in inventory to compare quality of property on check out.3. Failure to ensure return of deposit recommended by tenancy... Read Full Review

DON'T USE THIS ESTATE AGENTS! They are unhelpful, not sufficient and extremely rude. We are a group of four students who decided to rent a property through them. On our first meeting to sign the forms they did not ask us to bring a proof of address with us. It wasn't until over a month later, and... Read Full Review

This agency are like pirates, I would not g with these. I was a student letting from this company and they simply find any way in which to charge you, about to leave my house, and they're expecting us to replace mattress protectors! Something in small print, eh? Just avoid at all costs, the staff... Read Full Review

Absolutely awful. We are a group of students who are unfortunately renting with your move and after signing the papers and paying a �250 admin fee ( costs less than a quarter of this to actually carry out the admin) they changed the price of the rent to which we were very unhappy. We then were... Read Full Review

I was a landlord letting out my static home which is seperate from my main house. The tennant agreed to pay upfront for the full term. i was told by the Canterbury branch I would not need to pay 10% fee. They then rushed me to sign the contract they sent me and charged me the additional 10%. They... Read Full Review

Went in to organised a letting valuation on my property. Spent 20 minutes running through everything with the Lettings Manager. 1 week later, I had heard nothing. Phoned and told that they'd phoned the current tenant once and left a message but had not bothered since. 2 weeks later, when I phoned... Read Full Review

Absolutely useless agency. AVOID! Went there few times asking them to contact city council to confirm that my tenancy agreement was not for a year (as I had to pay taxes), was only for 6 months, they ignored me both times, finally when I managed to find the tenancy agreement and took it to the... Read Full Review

The Canterbury office of Your Move are completely useless do not use them. My purchase with them fell through days before exchange. Your move did not bother to tell me, I found out from the vendor instead. When contacted and asked when they thought they might tell me the LIED. Throughout the... Read Full Review