Your Move estate agents in New Malden are located on the bustling High Street with a modern highly visible office. New Malden is a town in the Royal Borough of Kingston upon Thames, lying in the suburbs of South West London.We offer a range of estate agency services to New Malden and the surrounding area, with support from a network of offices across London and the London suburban area.
Your Move

75 High Street New Malden
Surrey
KT3 4BT

020 8949 5187

Dec 16,2012
Minithumbdown
By:
Dec 16,2012
12 people found
this helpful
Awful customer service. This is my first time renting a property as I am a student, and as a result the staff (especially Anita) treated us like kids who didn\'t know better. They have been very hostile and rude and uncooperative to help us out. It got to the stage where she shouted at both me and my flatmate because we were idiots and were wrong and didn\'t know what we were talking about (we weren\'t in the wrong they just couldn\'t be bothered to do their job). When we looked around th...
read full review
What agent could do to change your mind?
Your move need to learn about customer service and how to at least be civil if not nice to their customers. If their is a problem, fix it. Let everyone know what is going on.
Was this helpful? Yes
By: goldenbat6
Oct 05, 2013
View all comments (1)
I completely agree in that they have hostile attitude towards the tenants; they even flat out say that "tenants are NOT their customer, landlords are". They refused to give a copy of the tenancy agreement to a tenant even upon being visited in person and also refused to give out the contact details of the landlord upon being asked so that I could possibly ask the landlord to provide the tenant with a copy of the agreement. They are very hasty and are only eager to get their com....
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 4:47 PM 15/12/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:47 PM 15/12/2015 by allAgents

Awards won by Your Move, New Malden KT3 4BT

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.