The UK's Largest Customer Review Website for the Property Industry
Liverpool, L2
4.7/5, 267 Reviews
88% Recommended
95% letting valuation accuracy
94% letting fee satisfaction
Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or
you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 94.00% | £340 | £8,000 |
Areas covered
- L1
- L3
- L5
Address
X1 Sales and Lettings
Exchange Station, Tithebarn Street, Liverpool, Merseyside
L2 2QP
0151 559 3333
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- National Homes Network
- Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
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X1 Sales and Lettings Branches (View All 4)
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Some really good people, but ...
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4 Star Review
By : 'David'
Services : Letting (As a Owner)
Rent PCM : £159950
Would you recommend ? : Yes
Postcode : L8
10 Oct 2020
People found this helpful0
Some really good people, but weaknesses in wider delivery. Review mainly reflects the most recent 18 months of interaction between myself and X1. The rating level could have been close to 5 *’s had the rest of the X1 business performed with same helpful and persevering commitment as the... Read Full Review
Comments (1)Was this helpful?:
By : X1
12 Oct 2020Hi David, thank you for this feedback, it's really helpful and I will relay it back to the wider team. Thanks,...
Both the agents that have ...
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5 Star Review
By : 'FJ'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : L6
14 Sept 2020
People found this helpful0
Both the agents that have helped me in renting out my property have maintained excellent communication with timely, dedicated and personalised responses to my queries and have been easy to... Read Full Review
Comments (1)Was this helpful?:
By : X1
14 Sept 2020Thanks so much for this feedback, really appreciate...
The staff of x1 management ...
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4 Star Review
By : 'Gihan'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : L8
14 Sept 2020
People found this helpful0
The staff of x1 management are doing a good job so far with the online business. They reply to our quieries soon enough and business is going well. Gihan Youssef Assets Director Nadco Tradind(NTC)... Read Full Review
Comments (0)Was this helpful?:
Rob was very informative and ...
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5 Star Review
By : 'Sophie'
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : L22
11 Sept 2020
People found this helpful0
Rob was very informative and helpful, knew a lot of information about the buildings and accommodating to what we... Read Full Review
Comments (0)Was this helpful?:
Whilst my time in the X1 ...
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5 Star Review
By : 'George'
Services : Letting (As a Tenant)
Rent PCM : £340
Would you recommend ? : Yes
Postcode : L8
9 Sept 2020
People found this helpful0
Whilst my time in the X1 Terrace L8 5RB, I was in touch with Samantha Scott and Abby Jones. Both were very reliant with fast response times. Both brilliant agents; always there with a helping hand. Thank You Both! George... Read Full Review
Comments (1)Was this helpful?:
By : X1
9 Sept 2020Thank you for this lovely...
Really helpful and could ...
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5 Star Review
By : 'Paul'
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : L1
4 Sept 2020
People found this helpful0
Really helpful and could answer all the questions I had. Very professional and polite. Showed a variety of types of available... Read Full Review
Comments (0)Was this helpful?:
I would not recommend staying ...
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2 Star Review
By : 'Alice'
Services : Letting (As a Tenant)
Rent PCM : £552
Would you recommend ? : No
Postcode : L3
2 Sept 2020
People found this helpful0
I would not recommend staying with X1 lettings. I stayed in x1 Arndale house in Liverpool for 2 years and it was problem after problem. All they care about is taking your money and not sorting any problems that occur in the flat. My emails got constantly ignored whenever I had a problem and the... Read Full Review
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David is a fantastic Manager ...
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5 Star Review
By : 'Addal'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M6
31 Aug 2020
People found this helpful0
David is a fantastic Manager and is very thorough with his work, excellent communication and keeps me using X1 as he delivers a super service. Thank you David and... Read Full Review
Comments (1)Was this helpful?:
By : X1
2 Sept 2020Thank you so much for this review. Hope you have a lovely...
Such a professional employee ...
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5 Star Review
By : 'Abdul'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : L8
26 Aug 2020
People found this helpful0
Such a professional employee with sufficient information and good timing and responding. It was clear information way better than the one before with same... Read Full Review
Comments (0)Was this helpful?:
Always responsive and ...
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5 Star Review
By : 'Ciaran'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : L8
23 Aug 2020
People found this helpful0
X1 have an informative newsletter and are always responsive to any questions. They are a joy to work with. As expected, they take a weight off your shoulders by executing their job professionally. Thank... Read Full Review
Comments (0)Was this helpful?:
Friendly and ...
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5 Star Review
By : 'J'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L8
17 Aug 2020
People found this helpful0
The staff at X1 are very friendly and helpful and always great to deal with. Really appreciated all of their assistance in resolving any queries I have had as a... Read Full Review
Comments (0)Was this helpful?:
Friendly and ...
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5 Star Review
By : 'J'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L8
17 Aug 2020
People found this helpful0
The staff at X1 are very friendly and helpful and always great to deal with. Really appreciated all of their assistance in resolving any queries I have had as a... Read Full Review
Comments (0)Was this helpful?:
X1 ...
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5 Star Review
By : 'Callum'
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : L8
17 Aug 2020
People found this helpful0
Rob was very knowledgeable and answered all the questions we had. He was very friendly and made us both feel very... Read Full Review
Comments (0)Was this helpful?:
Ben Harvey and Harriet were ...
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5 Star Review
By : 'Courtney'
Services : Property Management (They manage our building)
Sold price : £560
Would you recommend ? : Yes
Postcode : L1
14 Aug 2020
People found this helpful0
Ben Harvey and Harriet were very helpful throughout the process and guided me through. I am very grateful thank... Read Full Review
Comments (1)Was this helpful?:
By : X1
14 Aug 2020Thank you for this review :) we hope you're keeping safe....
Truly ...
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1 Star Review
By : 'Kim'
Services : Letting (Property Management)
Rent PCM : £620
Would you recommend ? : No
Postcode : L5
12 Aug 2020
People found this helpful0
I am a landlord with experience of various letting agencies in various cities and I can safely say X1 Lettings are the worst letting agent I have had the misfortune of using. Through their negligence I lost 5 months rental, they failed to deal with the local council effectively which meant I was... Read Full Review
Comments (1)Was this helpful?:
By : X1
13 Aug 2020Hi Kim, thank you for your review. I understand there was a bit of an issue with incorrect email addresses which delayed our response, really sorry about that. Someone will get in touch with you...
Morgan ...
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5 Star Review
By : 'Fionn'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : L8
9 Aug 2020
People found this helpful0
This review is solely for Morgan lea. After having a variety of issues this year and arguments with higher management. I cannot thank Morgan enough, from Day one he gave his all to helping and assisting us as tenants whenever Possible. He is very professional, friendly and approachable. Whenever I ... Read Full Review
Comments (1)Was this helpful?:
By : X1
10 Aug 2020Thank you for this - Morgan will be thrilled...
Helpful agent so ...
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5 Star Review
By : 'Emily'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L1
6 Aug 2020
People found this helpful0
Helpful agent so far, happy to provide more info when asked and has fairly quick responses. Makes sure you understand anything that's a bit complicated and catered to some specific requests I had about room... Read Full Review
Comments (0)Was this helpful?:
I had a great experience with ...
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5 Star Review
By : 'Sarah'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : L1
5 Aug 2020
People found this helpful0
I had a great experience with Ben Harvey from X1 Lettings, who welcomed me to view the X1 Liverpool one studio block and showed me around in a very friendly and informative way. He showed me all the amenities the building had to offer and let me see the different room sizes and styles. He was quick ... Read Full Review
Comments (0)Was this helpful?:
Fantastic, responsive, ...
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5 Star Review
By : 'Andrew'
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : L8
4 Aug 2020
People found this helpful0
Fantastic, responsive, helpful service! Amy has been really open and sorted things for me quickly. Also understand the market. Would recommend to... Read Full Review
Comments (1)Was this helpful?:
By : X1
4 Aug 2020Thank you for this review...
I was welcomed in and shown ...
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5 Star Review
By : 'Josh'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L1
3 Aug 2020
People found this helpful0
I was welcomed in and shown around by Ben, who couldn’t have been more helpful. He was funny and kind and made me feel at ease with a potential big decision, but thanks to him I’m very confident about my choice to move into X1 and couldn’t be happier! Excellent... Read Full Review
Comments (1)Was this helpful?:
By : X1
4 Aug 2020Thanks so much for this review...
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Tenant Fees
Overall Fees
Residential Adverts PERMITTED PAYMENTS * NO holding fee required * Reposit available capped at one weeks rent * One months deposit entered into government protected scheme (DPS) otherwise. * Pets allowed for an additional rent of £20pcm (approval from Landlord required) * Payment of up to £50 if you want to change the tenancy agreement * Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate. * Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes. Student Adverts PERMITTED PAYMENTS * NO holding fee required * Reposit available capped at one weeks rent * £300 deposit entered into government protected scheme (DPS) otherwise. * Pets allowed for an additional rent of £20pcm (approval from Landlord required) * Payment of up to £50 if you want to change the tenancy agreement
Last Updated On 04/06/2019, 12:39 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
