The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 264 Reviews
88% Recommended
95% letting valuation accuracy
94% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 94.00% | £340 | £8,000 |
X1 Sales and Lettings
Exchange Station, Tithebarn Street, Liverpool, Merseyside
L2 2QP
0151 559 3333
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By : 'Benedikt'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L8
Staff where very helpful and patient even when there where some issues in the application process. They make you feel very welcome and are always happy to help with any issues or... Read Full Review
By : 'Z'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L8
Wouldn't even put a star if it was an option. This by the far worst the flat I have ever lived in! Not only did people treat these flats like they are student halls parroting until all hours of the night, the buildings are infested with vermin. If you are a student and need a quiet place to... Read Full Review
By : Danielle Wright
26 Jan 2021Really easy tenancy with X1 lettings. Replied promptly to emails despite another lockdown. Had friendly services. After spotting one chair was missing from the inventory I quickly received a phone...
By : 'Mitford'
Services : Letting (As a Tenant)
Rent PCM : £520
Would you recommend ? : Yes
Postcode : L8
Frankie was very helpful from the start and I couldn't thank her enough. She was fast at replying to emails which was... Read Full Review
By : 'Hannah-Victoria'
Services : Letting (As a Tenant)
Rent PCM : £1080
Would you recommend ? : No
Postcode : L8
I'd highly recommend booking with X1 if you want you want your flat to be photographed without your consent and your belongings thrown away during a global pandemic. You do also have to not be in a rush to want your stuff replacing though as it does take 6 months (and counting) and an... Read Full Review

By : 'Nazir'
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : L2
Hi, I bought a couple flats at X1 Studios off plan in 2014. Over this time I'd never seen them but had the occasion to visit last week. I had considered selling with the uncertainty of covid and a tumultuous year. I've had nothing but the best professional care and service from Amy and... Read Full Review
By : 'Not'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L1
I had hoped to be able to provide a better review as they were accommodating and fast when I wanted to change the move-in date. However, I'm afraid that would be irresponsible of me because: 1. Repairs don't get done. Three times, I've reported repairs, and three times, nothing ... Read Full Review
By : Genuine Agent
8 Dec 2020We appreciate your review. The fact is, we just want money from people and don't care about much else. Once we have your cash, we're...
By : 'Chloe'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L1
Was helped by a man named Ben he was so helpful explained everything and made the process so easy. Was fast with replying we managed to get it sorted within 4... Read Full Review

By : 'Ana-Maria'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L8
Robert Mcgowan was really helpful and nice. I loved the property. X1 team is really great to deal with. Thank you... Read Full Review
By : 'Souhad'
Services : Letting (As a Owner)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : L8
Abby is always avilable at the other end of the phone giving Professional, friendly and helpful support. Keep up the good work... Read Full Review
By : 'Valentina'
Services : Letting (As a Tenant)
Rent PCM : £607
Would you recommend ? : Yes
Postcode : L1
Ben was such a patient person. He gave me a full and detailed tour and answered all my questions. The customer service so far has been... Read Full Review
By : 'Karen'
Services : Letting (As a Owner)
Rent PCM : £520
Would you recommend ? : Yes
Postcode : L1
Since Kelsey has become my account manager I am confident that my queries will be dealt with promptly and in a courteous and efficient... Read Full Review
By : 'morgan'
Services : Letting (As a Tenant)
Rent PCM : £155
Would you recommend ? : Yes
Postcode : L1
Easy and simple to run with, no complaints at all. Really nice and speedy viewing of all the amenities and rooms available. Id mention Ben Harvey personally for touring and Hope as well as she she fixed the booking issue straight... Read Full Review

By : 'Milly'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L8
Everyone in the office, especially Amy, have worked really hard to get everything sorted for us. Alongside sorting a flat I was starting a new job and moving city, so the fact they made it so easy and sorted it so quickly was something we were especially grateful for. Thank you everyone!... Read Full Review
By : X1
29 Oct 2020Thank you for this review :) Amy will be...
By : 'Amy'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : L1
Helpful and friendly. Couldn't have asked for better customer service. He was happy to answer any questions, and did so quickly... Read Full Review
By : 'North'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : L2
X1 have let numerous apartments we manage in North House in Liverpool City Centre. The service has been great, Abby always responds quickly and resolved any queries / issues we had promptly. Would recommend X1 to any landlord / housing association who need help finding new... Read Full Review
By : 'Ky'
Services : Letting (As a Owner)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : L8
Abby has been very helpful over the last few months as my wife and i have been helping my mother in law to manage her flat, Abby has responded quickly to... Read Full Review

By : 'Oliver'
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : WN5
I have been primarily dealing with Frankie and Georgia at X1 Lettings, and I have found them both to be highly professional, informative and friendly. They are both very responsive on emails, which is great considering I have been asking a lot of questions, and they've all be answered... Read Full Review
By : X1
12 Oct 2020Thank you for this review! I will feed it back to Frankie and Georgia. Have a lovely day...
By : 'David'
Services : Letting (As a Owner)
Rent PCM : £159950
Would you recommend ? : Yes
Postcode : L8
Some really good people, but weaknesses in wider delivery. Review mainly reflects the most recent 18 months of interaction between myself and X1. The rating level could have been close to 5 *’s had the rest of the X1 business performed with same helpful and persevering commitment as the... Read Full Review
By : X1
12 Oct 2020Hi David, thank you for this feedback, it's really helpful and I will relay it back to the wider team. Thanks,...
By : 'FJ'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : L6
Both the agents that have helped me in renting out my property have maintained excellent communication with timely, dedicated and personalised responses to my queries and have been easy to... Read Full Review
By : X1
14 Sept 2020Thanks so much for this feedback, really appreciate...

By : 'Gihan'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : L8
The staff of x1 management are doing a good job so far with the online business. They reply to our quieries soon enough and business is going well. Gihan Youssef Assets Director Nadco Tradind(NTC)... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents