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X1 Lettings

The Exchange, 8 Elmira Way Salford
Greater Manchester
M5 3NQ

0161 669 7070
Website not available

Properties for Sale
Properties to Rent

“ X1 Media City - Fabulous... ”

Aug 28,2018
Minithumbup
By: 'Asif Ikram'
Aug 28,2018
0 people found
this helpful
Just vacated my apartment in Media City after buying my first home in Manchester. My overall experience over the last 6 months has been nothing short of brilliant and the accommodation was top notch. Amazing views of Manchester, well furnished and great gym. If your looking ...
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Comment on agent fees
Good
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“ Happy & Satisfied... ”

Aug 17,2018
Minithumbup
By: 'Lorna'
Aug 17,2018
1 people found
this helpful
I was looking for a rental property with character in Manchester. As I wanted a 1 bed apartment this was easier said than done until I went to view the X1 Townhall building which used to be the old courts. Great renovation of the building and ...
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Comment on agent fees
Good
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“ Delighted with my new home!... ”

Aug 17,2018
Minithumbup
By: 'Annabonner'
Aug 17,2018
0 people found
this helpful
I have just moved into Spinner House and couldn't be happier! The flat is gorgeous and the staff have been wonderfully helpful and kind - especially Harry and Molly who couldn't have done any more to help me move in and feel welcome. ...
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Comment on agent fees
Reasonable for the fantastic service.
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“ Disgusting!!... ”

Aug 16,2018
Minithumbdown
By: 'Jordanp'
Aug 16,2018
0 people found
this helpful
If I could rate it a 0 I would. Myself and my other flatmates complained on many occasions just to be ignored. £140 a week to live in these conditions in addition to no running water on several occasions!! I moved out a month before my tenancy ...
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Was this helpful? Yes
By: Charlotte Hulme
Aug 16, 2018
View all comments (1)
Hello. We are very disappointed to hear that you did not enjoy your tenancy at X1 The Exchange. X1 endeavour to provide our residents with the highest standard of accommodation and customer service and we are sorry that our service did not meet your expectations at this time. ...

“ Shocking... ”

Aug 12,2018
Minithumbdown
By: 'Razor'
Aug 12,2018
0 people found
this helpful
AVOID! ABSOLUTELY TERRIBLE! RUDE INEXPERIENCED STAFF WHO DONT KNOW WHAT THEY ARE DOING AND DO NOT RESPOND TO EMAILS OR CALLS! TOTALLY DISORGANISED! EXTREMELY UNPROFESSIONAL ! ONLY INTERESTED IN THEMSELVES AND RIPPING PEOPLE OFF!!...
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Comment on agent fees
Bad
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By: Charlotte
Aug 13, 2018
View all comments (1)
Hello. We are very sorry to hear that the service you have received from X1 has been unsatisfactory. We would like to look into your experience further - please contact our customer service team by emailing charlotte@x1management.com. Many Thanks X1 Lettings ...
Jan 23,2018
Minithumbdown
By: 'Mike'
Jan 23,2018
1 people found
this helpful
Never answer emails; charge referencing fee then don't send the reference; everyone is always out of office and no one is responsible for anything. AVOID X1 lettings! Repairs took over 6 months to be done and were finished poorly....
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Comment on agent fees
Referencing fees are a joke. I have rented for 15 years with 6 different agencies, this is the only one that charges a referencing fee. They should be locked up.
Was this helpful? Yes
Dec 29,2017
Minithumbdown
By: 'Colleen'
Dec 29,2017
1 people found
this helpful
Unbelievably unprofessional. When I moved in furniture was missing and the flat was dirty with food in the oven and sink. And the flat was not secure even though it was on the ground floor! That was only the start, when I demanded a full ...
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Dec 20,2017
Minithumbdown
By: 'SalfordResident'
Dec 20,2017
1 people found
this helpful
Really unprofessional company. Furniture was missing when we moved in, flat wasn't clean, things were broken. Since living there, the door to the building is regularly left unlocked for weeks on end, the car park is left with the lock hanging off or missing, ...
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Comment on agent fees
I can't believe I paid them anything for the level of service.
Was this helpful? Yes
Nov 14,2017
Minithumbdown
By: 'JackJ'
Nov 14,2017
1 people found
this helpful
Astonishing. Moved here 4 months ago, after we've seen brand new apartment and decided to take identical one on different floor. Even though they had a week to tidy it up, on the date of our moving in, the place looked abysmal. 4 months passed and ...
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Comment on agent fees
Terrible.
Was this helpful? Yes
Oct 11,2017
Minithumbdown
By: 'X1'
Oct 11,2017
1 people found
this helpful
Absolutely terrible. Do not live here and do not rent with X1, disgraceful level of customer service, Disgusting state of brand new apartments, don't even bother. You've been warned....
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Comment on agent fees
BAD
Was this helpful? Yes
Aug 23,2017
Minithumbdown
By: 'Unhappy in Salford'
Aug 23,2017
4 people found
this helpful
Rubbish service would not recomend to anyone. If anything ever needs fixing expect to wait a long time for issues to be resolved. Constantly changing building managers as staff never seem to last very long so can expect an excuse of somebody left, nobody looking ...
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Nov 24,2016
Minithumbup
By: 'Mohamed Noor'
Nov 24,2016
0 people found
this helpful
am a new landlord from overseas and you can imagine how little I knew about the business of letting. Fortunately for me I found people who were understanding and guided me through the process and Ms Webster stands out among them....
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Comment on agent fees
I gather they are reasonable.
Was this helpful? Yes
By: Malcolm X
Aug 10, 2017
View all comments (1)
My son is waiting for his deposit to be returned after 6 weeks. They are making lots of excuses. So far 6 phone calls and an email and still...they haven't returned it. Has anyone had a similar experience? They use excuses like...a manager left, can't access their email, oh a joint tenancy, we can't pay it back to you, even though you paid it direct. Seems like they don't automatically pay your deposit back. And if you chase it, lots of excuses. Disgrace, hanging on to a young persons money when ...
Areas covered
  • M5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
58% customers were satisfied with fees 50% accuracy of agent's valuations
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Last updated at 1:08 PM 25/11/2016 by Eve Addison

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