Grayshott, Hindhead, GU26
5/5, 323 reviews
99% recommended
98% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott, Haslemere and Fleet, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott, Haslemere and Fleet, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Warren Powell Richards
9 The Precinct, Headley Road
Grayshott,Hindhead
Surrey
GU26 6LQ
Sales: 01428 604016 / Lets: 01428 600003

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £63,000 £44,000,000
Lettings 96% 97% £525 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 0 48 0 152 2 90 2 2 0
Areas covered
  • GU26
  • GU35
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties
Images & Videos

“Lisa Green was incredibly helpful during the letting process; she ......”

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Dec 21,2015
Minithumbup
By: 'Michael'
Dec 21,2015
6 people found
this helpful
Lisa Green was incredibly helpful during the letting process; she was quick to answer all my questions and offered great support for a first time landlord such as myself. Her professionalism gave me confidence in her knowledge and I will continue to lease future properties ...
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Comment on agent fees
Fees were clearly laid out from the start, I knew what I was going to pay and there was no surprises
Was this helpful? Yes
By: Tim B
Dec 21, 2015
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Hi Michael, thanks very much for your super review of Lisa. She is a real star so its great to see her getting a little recognition. Thanks too for picking us to act as your letting agent - I hope that you will be very happy with life as a landlord and wish you all the best for the future - Regards and happy Christmas, Tim B, Senior Partner , Warren Powell-Richards ...

“The service was first class from the day I first ......”

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Dec 15,2015
Minithumbup
Darren
By: 'Angus'
Dec 15,2015
3 people found
this helpful
The service was first class from the day I first went in to see Darren Light a few weeks after my mother died. It was the family house. WPR are excellent strategists and we explored the idea of selling to developers before concluding we were ...
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By: Tim B
Dec 15, 2015
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Hi Angus - what a super review, thank you very much - especially from a solicitor who knows all about this confounded house selling business. I know Darren and Nathan will also be very happy to see your review. Thank you for instructing and entrusting us at WPR to act as your agents in the first place - Very best wishes for the future and a very Happy Christmas, regards, Tim B, Senior partner, Warren Powell-Richards ...

“I recently sold my property through WPR. Although the whole ......”

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Nov 26,2015
Minithumbup
Darren
By: 'Stuart'
Nov 26,2015
5 people found
this helpful
I recently sold my property through WPR. Although the whole team were efficient, professional and very thorough I mainly dealt with Darren Light and predominantly with Nathan Warren. I found him to be a very polite and presentable young man who kept me informed about ...
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Comment on agent fees
No comment to make.
Was this helpful? Yes
By: Tim B
Nov 27, 2015
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Hi Stuart - a great review and it made me smile, we must put a no BS clause in our contracts - thanks very much indeed for both your business and this recommendation - Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The Sales Agents at WPR and staff were given the ......”

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Nov 24,2015
Minithumbup
By: 'Nathan'
Nov 24,2015
5 people found
this helpful
The Sales Agents at WPR and staff were given the job of selling the property and kept me informed of developments, potential purchasers at every stage of the process and did so in a very professional manner. A previous firm that had been given the ...
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By: Tim B
Nov 27, 2015
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What a super and detailed review - thank you very much indeed - I am pleased that the team at Grayshott came up with the goods for you. They are a super crowd and work incredibly hard so it's great to see them get this recognition, Regards and best wishes, Tim B, Senior Partner, warren Powell-Richards ...

“I found Nathan an extremely pleasant and efficient person to ......”

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Nov 23,2015
Minithumbup
By: 'FT'
Nov 23,2015
6 people found
this helpful
I found Nathan an extremely pleasant and efficient person to deal with. Nothing was too much trouble and when the transaction was falling off the rails for the second time, (through no fault of Warren-Powell) he was like a terrier, never letting go and chasing ...
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By: Tim B
Nov 27, 2015
View all comments (1)
What a lovely review of young Nathan at WPR Grayshott, thank you very much. I am delighted that your transaction got over the line in the end. It's always a bit of a worrying time. Thank you too for picking us to act as your agent. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren carried out a valuation about 2-3 years ago in ......”

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Nov 07,2015
Minithumbup
Darren
By: 'Diana'
Nov 07,2015
5 people found
this helpful
Darren carried out a valuation about 2-3 years ago in a professional manner. Eventually put our property on market this year with another agent due to a lower commission rate than WPR, but disappointed with number of viewers. Changed to WPR and within a week ...
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By: Tim B
Nov 10, 2015
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Hello Mr & Mrs Paynbe, a note to thank you both for your informative review of Darren and Nathan and also for having given us the opportunity of proving our worth as your agent. I am really delighted that we manged to come up with the goods for you and thank you for sharing this outcome on this forum. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The sale of my property has proved to be a ......”

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Oct 24,2015
Minithumbup
Darren
By: 'Diana'
Oct 24,2015
4 people found
this helpful
The sale of my property has proved to be a long and drawn out process which at times has been very stressful. Darren and Simon have continually chased estate agents, solicitors, and buyers both up and down the chain. They have acted in a professional ...
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By: Tim B
Oct 28, 2015
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Hi Diana, thanks very much for your review of the Darren and Simon combo - Very much appreciated - they are a super team so it's lovely to see them getting some appreciation. Thank you too for trusting us to act as your agent - I am pleased everything went to plan - Very best wishes and regards, Tim B, Senior Partner - Warren Powell-Richards ...

“Very professional, knowledgeable and helpful team. Not only Darren and ......”

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Sep 27,2015
Minithumbup
Darren
By: 'Mike'
Sep 27,2015
3 people found
this helpful
Very professional, knowledgeable and helpful team. Not only Darren and Simon but also Nathan, Sarah and Sophie Living so far from the property for sale it was a great comfort to us to have such a supportive team to work with. Nothing was ever a ...
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By: Tim B
Oct 02, 2015
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Hi Mike and Sandra, thank you very much for your review of the fab team at WPR Grayshott and also for picking us to act as your agent. It is much appreciated. I hope your future plans all come to a good conclusion.. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service from the pre-sale interview to final sale conclusion. ......”

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Sep 24,2015
Minithumbup
By: 'Celia'
Sep 24,2015
3 people found
this helpful
Excellent service from the pre-sale interview to final sale conclusion. The team were very professional and cohesive, providing timely information and prompt follow up. Nothing was too much to ask of them from correcting photographs, to disposing of excess rubbish - small points that make ...
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Comment on agent fees
Extremely competitive and very reasonable.
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By: Tim B
Sep 25, 2015
View all comments (1)
Hi Mr & Mrs Witmond, thank you for your glowing review regarding WPR Grayshott an d featuring the dastardly due of young Nathan and Simon. It is very good of you to have shared your thoughts and much appreciated by both me and the Grayshott team. Thanks too for selecting us to act as youyour agent. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Having tried to sell my home with WPR elsewhere, we ......”

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Sep 22,2015
Minithumbup
By: 'Gerald'
Sep 22,2015
3 people found
this helpful
Having tried to sell my home with WPR elsewhere, we were very pleased with the attention from Grayshott agency with our purchase....
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By: Tim B
Sep 23, 2015
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Hi Gerald, thanks for your review of young Nathan and your experience buying a home from WPR Grayshott. We all hope you will be very happy with your new home and wish you well for the future. Regards, Tim B, Senior partner, Warren Powell-Richards ...

“This agency provided an excellent service. Their telephone answering and ......”

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Sep 19,2015
Minithumbup
Sarah
By: 'Paul'
Sep 19,2015
4 people found
this helpful
This agency provided an excellent service. Their telephone answering and message service was friendly helpful and, best of all reliable. I had several meetings with senior staff. They were always positive and encouraging. Everyone was very professional but I should single out Simon Kirby for ...
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By: Tim B
Sep 20, 2015
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Hi Paul. what a very thorough and generous review of our team at WPR Grayshott and in particular Simon Kirby. He is a very fine fellow so it is great that he receives this appreciation, you are very kind. Thanks you too for picking WPR to act as your agent - a huge leap of trust is involved in picking an agent so I am pleased we lived up to you expectations. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“We have received great service from Simon Kirby in stark ......”

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Sep 16,2015
Minithumbup
By: 'TerenceB'
Sep 16,2015
4 people found
this helpful
We have received great service from Simon Kirby in stark contrast to the agent we used to sell our property. He is highly recommended and you should ask for him if you want to buy, sell or rent....
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By: Tim B
Sep 17, 2015
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Thanks very much for finding a few moments to write your kind review of the fantastic Simon in our Grayshott team. He is a super fellow so it's great to see him getting this recognition. It is good to to hear that all went well and I hope you will be very happy following your home move. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have recently rented a property through WPR and were ......”

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Sep 14,2015
Minithumbup
By: 'Mr'
Sep 14,2015
4 people found
this helpful
We have recently rented a property through WPR and were very fortunate to have had Lisa Green arrange our rental. She is highly professional and dealt quickly and efficiently with any queries we had. Her courteous and friendly manner made it a pleasure renting through ...
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By: Tim B
Sep 15, 2015
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Hi Mr & Mrs Law, thank you very much for your review of Lisa. Very good of you to have shared your thoughts and much appreciated. These little rays of sunshine help put a smile on our faces on this grey autumnal day. I hope you will be very happy in your new home and wish you well for the future, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa has now let out a few properties for us ......”

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Sep 11,2015
Minithumbup
By: 'Stephanie'
Sep 11,2015
4 people found
this helpful
Lisa has now let out a few properties for us and has gone over an beyond our expectations she has always done everything she possibly can to help and has let our properties quickly and to very suitable and good tenants, she always responds to ...
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By: Tim B
Sep 11, 2015
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Hi Stephanie, wow, what a great review of my colleague Lisa, thank you very much indeed. She is a fantastic member of out team so it's great to see her getting this recognition. Thanks too for your faith in WPR Lettings and your continued support and business. It is very much appreciated. Very best wishes for the future and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa supported us in viewing and agreeing our tenancy in ......”

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Aug 26,2015
Minithumbup
By: 'KG'
Aug 26,2015
3 people found
this helpful
Lisa supported us in viewing and agreeing our tenancy in Hindhead. Lisa was very accommodating, flexible and friendly and offered us a lot of helpful information and guidance. Lisa answered a number of questions and was always very responsive. We moved in a relatively short ...
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By: Tim B
Aug 26, 2015
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Hi KG, a note to thank you for your detailed and informative review regarding the fantastic Lisa Green and the service you received from WPR Lettings in Grayshott. It's very good of you to have found a few minutes to share your thoughts. I hope you are very happy with your new home and wish you all the best for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We found Nathan very nice and helpful and he answered ......”

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Jul 27,2015
Minithumbup
By: 'Mrs'
Jul 27,2015
3 people found
this helpful
We found Nathan very nice and helpful and he answered all our questions regarding the purchase of our house. Nothing was too much for him and he always kept us in the loop.I would certainly recommend Warren Powell Richards....
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By: Tim B
Jul 28, 2015
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Hello Mrs Mistry, thanks very much for you review of Nathan, it's good of you to have sparred a few minutes to write it, I know how short time is when you have just moved house so it is much appreciated. We all hope you will be very happy with your super new home and wish you well for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I've found everyone at WPR to be very helpful and ......”

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Jul 24,2015
Minithumbup
By: 'Amanda'
Jul 24,2015
2 people found
this helpful
I've found everyone at WPR to be very helpful and professional, especially Lisa on the lettings side. We have found Lisa to be very organised and trust worthy and goes the extra mile to help her customers. I would definitely recommend the team to any ...
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By: Tim B
Jul 25, 2015
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Hi Amanda, what a lovely and kind review of the marvellous Lisa, thank you very much. She is a real star so it's great to see your comments. I hope you are very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“When selling a house I believe you will need an ......”

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May 01,2015
Minithumbup
Darren
By: 'John'
May 01,2015
10 people found
this helpful
When selling a house I believe you will need an estate agent who understands the local environment, has a good balance for local house prices, offers a highly professional face to the market, wants to help sell your home at the best possible price and ...
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By: Tim B
May 02, 2015
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Mr Klinker, a very comprehensive review of the team at Grayshott detailing both your expectations and the service which you received. Thank you very much for sharing your thoughts and experience, I am very please that we managed to live up to your rightfully high expectations. I know Darren and Simon will be delighted to see your review too. Very best wishes and best regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I am very pleased with the excellent service that I ......”

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Apr 21,2015
Minithumbup
By: 'Dr'
Apr 21,2015
9 people found
this helpful
I am very pleased with the excellent service that I received from Lisa. Lisa is professional, organised, calm, honest and cannot do enough to help! She made things easy for me. I feel very lucky to have met Lisa....
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By: Tim B
Apr 21, 2015
View all comments (1)
Hi Dr Tailor, thanks for the great review of Lisa. I am sure she will be chuffed to bits when she sees you comments, you are very kind. She is a great and valued member of our team so it's great that you have spent a few minutes sharing your thoughts. I hope you are very happy with you new tenancy and wish you well for the future. Regards, Tim B, Senior a partner, Warren Powell-Richards ...

“Our experience was very positive, Kaleigh and the other members ......”

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Apr 20,2015
Minithumbup
By: 'The'
Apr 20,2015
8 people found
this helpful
Our experience was very positive, Kaleigh and the other members of staff were very friendly, professional and efficient. We would highly recommend them as agents....
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By: Tim B
Apr 20, 2015
View all comments (1)
Thank you for your review of Simon and Kayleigh. These reviews make all the differenve to our morale us and makes all the hard work seem worth while so it is much appreciated. Also many thanks for picking us to act as your agent and for your business in the first place. We know you have plenty of options and choice. Very best wishes and regards, Tim B, Senior Partner, Warrren Powell-Richards ...

“The whole process of selling my house was handled sympathetically ......”

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Apr 19,2015
Minithumbup
Darren
By: 'Jean'
Apr 19,2015
5 people found
this helpful
The whole process of selling my house was handled sympathetically and professionally by WP-R. The photographs were a credit and the brochure beautifully produced, resulting in a very quick sale. Darren kept me fully informed and liaised with my buyers to reassure them (and me!) ...
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By: Tim B
Apr 19, 2015
View all comments (1)
Hello Mrs Moran, thanks very much for your informative and generous review of Darren and the team at WPR Grayshott, it is very much appreciated. I am pleased you liked our brochures, we have recently started with a new supplier who we felt offered a better quality for our clients so it's great to have your feedback. I am pleased it all went through in the end and wish you well for the future Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have been overly impressed with costumer service mrs Lisa ......”

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Mar 18,2015
Minithumbup
By: 'Tomasz'
Mar 18,2015
7 people found
this helpful
I have been overly impressed with costumer service mrs Lisa Green has provided to me during my short term tenancy in Grayshott. From very beginning mrs Green was extremely helpful which kind of shocked me because I have never came across with that high level ...
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By: Tim B
Mar 18, 2015
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A very kind review of Lisa - thank you for finding a few minutes to share your comments - I hope that life treats you well as you move on to pasturs new - regards - Tim B, Senior Partner - WPR ...

“Lisa dealt with our move into Beacon Crescent as tenants. ......”

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Mar 17,2015
Minithumbup
By: 'Charlie'
Mar 17,2015
6 people found
this helpful
Lisa dealt with our move into Beacon Crescent as tenants. All the way through the transaction she helped and supported us. She made it clear to us what was happening and what would happen next at each stage of the move. She was always happy ...
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By: Tim B
Mar 18, 2015
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Hi Charlie and Rob - what a lovely and kind review of our colleague Lisa - it's really kind of you to have shared your thoughts - I hope you are very happy in your new home - regards - Tim B, Senior Partner - WPR ...

“Kayleigh was helpful and generous with her time as I ......”

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Mar 11,2015
Minithumbup
By: 'RF'
Mar 11,2015
3 people found
this helpful
Kayleigh was helpful and generous with her time as I needed multiple visits to the property to get builders quotes. Her communications by phone, email and letter were clear and concise. Her local knowledge was very useful....
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By: Tim B
Mar 17, 2015
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Dear RF - thanks very much for sharing your thoughts about the lovely Kayleigh at WPR Grayshott - I gather you spent sometime together with various builders and I am very pleased it all worked out to your satisfaction - I hope that you will be very happy with your new home, regards and best wishes - Tim B, Senior Partner - WPR ...

“We received a first class service from Kayleigh Jane Brown ......”

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Mar 05,2015
Minithumbup
By: 'Smith'
Mar 05,2015
5 people found
this helpful
We received a first class service from Kayleigh Jane Brown and Simon Kirby. Kayleigh always kept us informed of any visits by e-mail and telephone. A sale was achieved within weeks...
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By: Tim B
Mar 05, 2015
View all comments (1)
It's very good of you to have found a moment to write your review about Simon and Kayleigh. It is particularly appreciated as Kayleigh is both new to our company and new to Estate Agency and so it's great that she has had some positive feedback. I must not forget to also thank you for using us to act as your agent, I know you have plenty of agents to pick from. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Riichars ...

“Darren was an absolute pleasure to work with. I had ......”

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Mar 04,2015
Minithumbup
Darren
By: 'Tina'
Mar 04,2015
5 people found
this helpful
Darren was an absolute pleasure to work with. I had a bad experience with an overly agressive agent but found Darren the perfect balance of professionalism and friendliness. He kept in touch throughout the whole process and my property sold after only a handful of ...
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By: Tim B
Mar 04, 2015
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Hello Mrs Neves, it's very good of you to have found a few minutes to write your super review about our Partner and colleague Darren Light. Thanks very much indeed. Hopefully in some small way we have revitalised your view of Esate Agents. Thanks also for instructing us to market your home, as you know we have no shortage of competition, best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We found Warren Powell Richards provided a very professional and ......”

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Mar 04,2015
Minithumbup
By: 'Hadley'
Mar 04,2015
4 people found
this helpful
We found Warren Powell Richards provided a very professional and efficient service when marketing our property. They provided clear feedback after viewings, and were focused all through the sales process, through to completion. We would thoroughly recommend their services....
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By: Tim B
Mar 05, 2015
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Hi Hadley, thanks very much for the positive review and feedback. I am gad all went acording to plan. Thank you also for your business, much appreciated. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“When we marketed our property we found Darren to be ......”

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Feb 13,2015
Minithumbup
Darren
By: 'Sonya'
Feb 13,2015
6 people found
this helpful
When we marketed our property we found Darren to be very straightforward at every stage of our sale, always well informed and happy to discuss any concerns we had. He has given us excellent advice which has resulted in us achieving a satisfactory outcome and ...
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By: Tim B
Feb 17, 2015
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Hi Sonya, a short note to thank you for your super review of the team at WPR Grayshott, They are a great bunch and so it's great when someone takes a few moments to share their appreciation. Thanks also for selecting us to act as your agent, I am delighted that your move all went according to plan. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“My dealings with WPR / Darren Light have been very straightforward. ......”

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Feb 13,2015
Minithumbup
Darren
By: 'Local'
Feb 13,2015
5 people found
this helpful
My dealings with WPR / Darren Light have been very straightforward. I viewed the property, made an offer and completed the purchase within five weeks. Darren was helpful and efficient and I am happy to recommend WPR to others....
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By: Tim B
Feb 17, 2015
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A great review, short succinct and much appreciated, thank you. We hope that all goes to plan, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“From the start we have found Warren Powell Richards in ......”

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Jan 22,2015
Minithumbup
Darren
By: 'Arford'
Jan 22,2015
8 people found
this helpful
From the start we have found Warren Powell Richards in Grayshott great - they arranged for us to see the property we have bought at late notice and couldn't have been more helpful. They let us spend as long as we liked viewing, and even ...
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By: Tim B
Jan 23, 2015
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What a lovely review of the team at Grayshott. Thank you very much for sharing your kind thoughts. I hope you are very happy with your new home and enjoy many wonderful year there. Regards, Tim B, Senior Partner, Warren Powell-Richards ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected] He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:37 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Grayshott, Hindhead, GU26