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Grayshott, Hindhead GU26
5/5, 353 Reviews
99% Recommended
97% sales valuation accuracy
96% letting valuation accuracy
98% sales fee satisfaction
97% letting fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Latest Reviews
Amanda Harling
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 98% | £63,000 | £44,000,000 |
| Lettings | 96% | 97% | £525 | £3,500 |
Areas covered
- GU26
- GU35
Address
Warren Powell Richards
9 The Precinct, Headley Road, Hindhead, Surrey
GU26 6LQ
Sales: 01428 604016 / Lets: 01428 600003
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- Move With Us
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- OnTheMarket
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- Zoopla
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Members of
Rankings
Latest Properties
Warren Powell Richards Branches (View All 5)
Excellent ...
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5 Star Review
By : 'Kathy'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU35
17 Sept 2018
People found this helpful7
Warren Powell Richards at Grayshott recently dealt with the sale of my house. From start to finish I received excellent, professional and knowledgeable service from the whole team. It was quite a long process due to market conditions but good advice received from WPR helped greatly in securing a... Read Full Review
Comments on Agent Fees
Fees were fair.
Comments (1)Was this helpful?:
By : Tim B
18 Sept 2018Thank you very much for taking the time to write your review mentioning Sarah and Michaela. We really appreciate you sharing your thoughts. Thank you too for instructing us at WPR Grayshott to act...
A great ...
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5 Star Review
By : 'Simon'
Services : Sales (As a Vendor)
Sold price : £737500
Would you recommend ? : Yes
Postcode : GU35
11 Sept 2018
People found this helpful7
From the moment we decided to sell to final completion, the team at WPR were brilliant - they clearly know their market and have the experience and expertise to deal with almost any eventuality (and we had more than a few!) Would recommend without any hesitation and many... Read Full Review
Comments on Agent Fees
Fair and not over-priced
Comments (1)Was this helpful?:
By : Tim B
11 Sept 2018Thank you very much for your great review and recommendation regarding the team in WPR Grayshott and in particular Darren and Michaela. We are very grateful to you as we are for giving us the...
Great ...
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5 Star Review
By : 'Nick'
Services : Sales (As a Buyer)
Sold price : £955000
Would you recommend ? : Yes
Postcode : GU26
7 Sept 2018
People found this helpful6
We purchased our house in Grayshott through WPR and Robert Watson. They seemed to have the best selection of houses in the price bracket we were looking at; with Robert understanding our needs and correctly filtering what we saw, that made things easier and... Read Full Review
Comments on Agent Fees
As purchasers the fees were not of a concern
Comments (1)Was this helpful?:
By : Tim B
10 Sept 2018I'm delighted to hear that Robert found you a suitable house in Grayshott and I hope you will be very happy there. Thank you for taking the time to share you thoughts on dealing with Robert, we are...
Excellent ...
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5 Star Review
By : 'Linda'
Services : Sales (As a Buyer)
Sold price : £540000
Would you recommend ? : Yes
Postcode : GU35
7 Sept 2018
People found this helpful7
Michaela went above and beyond to ensure the property sale went through. We were dealing with an extremely lacklustre solicitor on our side of things and she was very helpful in pushing things through. She was always friendly and helpful and a pleasure to deal... Read Full Review
Comments (1)Was this helpful?:
By : Tim B
10 Sept 2018Great to hear that Michaela managed to get your sale through in a timely way. She is a great asset to our Company so thank for taking the time to share your thoughts and show your appreciation. ...
Great personable ...
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5 Star Review
By : 'Pam'
Services : Sales (As a Buyer)
Sold price : £624500
Would you recommend ? : Yes
Postcode : GU35
7 Sept 2018
People found this helpful7
All staff at WPR were very responsive, supportive and lovely always nice to see a smiley face. Professional service and would recommend... Read Full Review
Comments on Agent Fees
Agent's fees competitive, no bad comment
Comments (1)Was this helpful?:
By : Tim B
10 Sept 2018Thank you very much for writing a review of Michaela and Sarah at WPR Grayshott. They are a great team so it's fantastic to see them getting your recognition. Very best wishes with your future...
Very efficient ...
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5 Star Review
By : 'CH'
Services : Sales (As a Buyer)
Sold price : £538500
Would you recommend ? : Yes
Postcode : GU35
28 Aug 2018
People found this helpful4
We recently moved to Headley Down from our home of 37 years in Surrey and dealt solely with Michaela who was very proactive and professional in responding to our questions and queries. In the latter stages of the âprocedureâ she took a leading role in placating the final vendor at the end of... Read Full Review
Comments (1)Was this helpful?:
By : Tim B
30 Aug 2018Thank you very much for writing our review featuring the wonderful Michaela. We are very appreciative. How exciting it is to move in to a fabulous new home, we all hope that you will be very happy...
Very professional ...
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5 Star Review
By : 'Will'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU35
15 Jul 2018
People found this helpful5
Very good service received from the beginning to end of our house purchase. All aspects were dealt with in a quick and professional manner, we will definitely look to use Warren Powell Richards in the... Read Full Review
Comments on Agent Fees
N/A
Comments (1)Was this helpful?:
By : Tim B
23 Jul 2018Thank you very much for your supportive review. I hope you are thrilled with your fabulous new home. Very best wishes and regards, Tim B, Senior Partner, Warren...
Brilliant ...
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5 Star Review
By : 'J'
Services : Sales (As a Vendor)
Sold price : £330000
Would you recommend ? : Yes
Postcode : GU35
12 Jul 2018
People found this helpful5
My experience with Warren Powell Richards has restored all faith in dealing with estate agents and the stress of selling. Michaela Williiams in particular communicated between both the buyer and myself to make it a smooth and quick sale. In my past experiences of selling I was constantly chasing... Read Full Review
Comments on Agent Fees
The fees were a little more than quoted by a local firm but it was worth the little extra for the service I received
Comments (1)Was this helpful?:
By : Tim B
23 Jul 2018Hello and thank you, both for taking the time to write your kind review of Michaela and the team at WPR Grayshott and also for picking us at WPR to act as your agent. We are very appreciative, ...
Excellent service and ...
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5 Star Review
By : 'B'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU35
11 Jul 2018
People found this helpful3
We dealt with Sarah over a period of 5 months looking to buy a property in Headley Down. After the first purchase 'evaporated' Sarah was immediately on hand to identify alternatives. All through the purchase process, Sarah was 'on the ball' and very proactive when chasing down... Read Full Review
Comments on Agent Fees
n/a - we were the purchaser
Comments (1)Was this helpful?:
By : Tim B
12 Jul 2018What a lovely and coincided review of Sarah, thank you very much. Fantastic news that you found a suitable home, I hope you will be very happy there. Very best wishes and regards, Tim B, Senior...
House ...
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5 Star Review
By : 'Adam'
Services : Sales (As a Buyer)
Sold price : £270000
Would you recommend ? : Yes
Postcode : GU35
5 Jul 2018
People found this helpful6
Sarah was great from start to finish. Always available when I needed to speak with her to discuss any questions I had. I wouldn't think twice about recommending her to anyone looking to buy a... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Tim B
6 Jul 2018Hi Adam, thank you very much for your review of Sarah. Much appreciated. I hope you love your new home and are very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren...
Overall pleasant ...
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5 Star Review
By : 'Stanley'
Services : Sales (As a Vendor)
Sold price : £370000
Would you recommend ? : Yes
Postcode : GU35
2 Jul 2018
People found this helpful3
The staff were always pleasant and helpful,giving good advice and keeping me well informed. I have moved quite a lot in the past and these are the best agents I have dealt... Read Full Review
Comments on Agent Fees
Acceptable amount
Comments (1)Was this helpful?:
By : Tim B
3 Jul 2018A little note to thank you for picking us at Warren Powell-RIchards to act as your agent and also to thank you for taking the time to write a review about your experience of dealing with Darren and...
We found all the staff very ...
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5 Star Review
By : 'M'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU35
27 Feb 2018
People found this helpful6
We found all the staff very professional and pleasant. Keeping us informed every step of the way, from start to... Read Full Review
Comments on Agent Fees
Acceptable
Comments (1)Was this helpful?:
By : Tim B
1 Mar 2018Just little note to thank you for picking us at WPR to act as your Agent and also for taking the time to write your kind review about the service you received. We are very grateful to you and wish...
both Robert and laura worked ...
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5 Star Review
By : 'D'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU26
26 Feb 2018
People found this helpful5
both Robert and laura worked brilliantly and achieved my house purchases together for me. fixtures and fittings lists were worked through and a great end result for all concerned. thanks to you both and the team at warren... Read Full Review
Comments (1)Was this helpful?:
By : Tim B
27 Feb 2018Hello and thank you for your supportive review of Laura and Robert, it is very kind of you. We all hope you love your super new home and will be very happy there. Regards and best wishes, Tim B,...
I have no hesitation in ...
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5 Star Review
By : 'Paul'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU26
21 Feb 2018
People found this helpful6
I have no hesitation in recommending Warren Powell Richards in Grayshott. The whole team were efficient and highly professional from the day we instructed them. Nothing was too much trouble ! All viewings were accompanied and they found us a purchaser in mid January with contracts being exchanged... Read Full Review
Comments on Agent Fees
Commission fees were reasonable and well worth the attention and service offered.
Comments (1)Was this helpful?:
By : Tim B
22 Feb 2018Thank you very much for your super review of our Company and also for picking us at WPR to act as your Agent. We are very grateful to you. How exciting, making a move to Cornwall we all hope you...
If you want top dollar for ...
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5 Star Review
By : 'Quality'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU26
9 Feb 2018
People found this helpful7
If you want top dollar for your property then you need to use these quality agents. They are honest about setting your expectations but their enthusiasm for your property and attention to detail are the reason we ended up with a sale at the top end of the scale. Yes we could have used an online... Read Full Review
Comments on Agent Fees
I would love to have paid less, but lets be honest, they're amazing agents, they earned their commission!
Comments (1)Was this helpful?:
By : Tim B
12 Feb 2018What a fantastic review of Darren, Michaela and the happy team at WPR Grayshott. They are a great asset to our Company so it's lovely to see them getting this recognition. We really appreciate both ...
We have not moved many times ...
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5 Star Review
By : 'Manners'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU35
26 Jan 2018
People found this helpful9
We have not moved many times but found Michaela very easy to talk to and explained the Warren Powell approach to put as at ease. From the outset we were kept informed of market trends and what we should realistically expect for our property. Throughout the process we were kept informed of our... Read Full Review
Comments (1)Was this helpful?:
By : Tim B
29 Jan 2018Thank you very much indeed for taking the time to write your flattering review featuring Rob and Michaela at WPR Grayshott. Thank you also for picking us at WPR to act as your estate agent, we are...
WPR Grayshot proved ...
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5 Star Review
By : 'Jeremy'
Services : Sales (As a Vendor)
Sold price : £725000
Would you recommend ? : Yes
Postcode : GU35
15 Dec 2017
People found this helpful6
WPR Grayshot proved themselves to be a good choice for our selling agents. Laura and Robert handled our sale. Laura was our main contact and was very positive throughout, gave good feedback after viewings, and was very proactive in all aspects of the sale right up to... Read Full Review
Comments on Agent Fees
WPR were flexible regarding the fee and we negotiated a sliding scale fee arrangement which we were both happy with.
Comments (1)Was this helpful?:
By : Tim B
18 Dec 2017Just a little note to thank you very much for writing your kind and supportive review detailing the service that you received form Laura, Robert and the team at WPT Grayshott. It is much appreciated ...
Laura was helpful and ...
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5 Star Review
By : 'Vanessa'
Services : Sales (As a Buyer)
Sold price : £672500
Would you recommend ? : Yes
Postcode : GU35
26 Nov 2017
People found this helpful6
Laura was helpful and professional during the purchasing process. She communicated well between parties and was available to answer questions and help when... Read Full Review
Comments (1)Was this helpful?:
By : Tim B
29 Nov 2017Just a little note to thank you for the kind review of Laura at WPR in Grayshott and also to wish you well in your splendid new home. I hope you are very happy there. Regards and best wishes Tim B, ...
Michaela in particular was a ...
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5 Star Review
By : 'Lydia'
Services : Sales (As a Vendor)
Sold price : £387500
Would you recommend ? : Yes
Postcode : GU35
26 Nov 2017
People found this helpful6
Michaela in particular was a positive and focused agent, but I really appreciated that I could speak to any of the sales team and they would be able to support. Thanks for getting us over the line in the... Read Full Review
Comments on Agent Fees
*
Comments (1)Was this helpful?:
By : TIm B
29 Nov 2017A note to thank you for picking us at WPR to act as your agent and also for your kind words about the Grayshott team and in particular Michaela. Very best wishes with your future plans. Regards,...
I recently completed on the ...
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5 Star Review
By : 'Amanda'
Services : Sales (As a Vendor)
Sold price : £370000
Would you recommend ? : Yes
Postcode : GU35
22 Nov 2017
People found this helpful7
I recently completed on the sale of my property and the staff at Warren Powell, Grayshott were instrumental in making the dream that I had 11 months ago become a reality! I was not the easiest of clients during the time it took to secure an offer on our property. The staff at Warren Powell were... Read Full Review
Comments on Agent Fees
Fair and reasonable.
Comments (1)Was this helpful?:
By : Tim B
24 Nov 2017What a thoroughly charming and comprehensive review of the WPR Grayshott team and in particular Michaela and Laura, thank you very much. Very best wishes with your future plans and thanks also for...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 3/14/2017, 4:07:21 AM by allAgents
