Grayshott, Hindhead, GU26
5/5, 323 reviews
99% recommended
98% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott, Haslemere and Fleet, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott, Haslemere and Fleet, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Warren Powell Richards
9 The Precinct, Headley Road
Grayshott,Hindhead
Surrey
GU26 6LQ
Sales: 01428 604016 / Lets: 01428 600003

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £63,000 £44,000,000
Lettings 96% 97% £525 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 0 48 0 152 2 90 2 2 0
Areas covered
  • GU26
  • GU35
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties
Images & Videos

“Michaela has been a star from the first time she ......”

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Oct 07,2016
Minithumbup
By: 'Rich'
Oct 07,2016
7 people found
this helpful
Michaela has been a star from the first time she met me in the property until completion. I can't rate her enthusiasm and local knowledge any higher. Her correspondence throughout has been quick and clear, as a first time buyer she has been so helpful ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Oct 10, 2016
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Hello and thank you for your review of the fantastic Michaela. She is a real star so it's lovely to see her getting this acknowledgement. I hope you are very happy with your super new home. Very best wishes and regards, Tim B, Senior partner, Warren Powell-Richards ...

“First time buyers and WPR were really helpful and understanding ......”

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Oct 04,2016
Minithumbup
By: 'M'
Oct 04,2016
7 people found
this helpful
First time buyers and WPR were really helpful and understanding throughout the process, even when we were organising boiler inspections at the last minute before exchange! Kept us updated on what we needed to be doing but there were a few points where they were ...
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By: Tim B
Oct 05, 2016
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Just a little note to thank you very much for writing your review of Michaela. I hope you are very happy with your new home. It's always very exciting moving into a new first home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I saw a property in Beacon Hill that I was ......”

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Oct 04,2016
Minithumbup
By: 'L'
Oct 04,2016
7 people found
this helpful
I saw a property in Beacon Hill that I was interested in online on a Sunday evening and emailed the agent. Michaela phoned at 9:30 on Monday morning, she took me for a viewing at 12:00, I made an offer at 2:30 and she came back and closed ...
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Was this helpful? Yes
By: Tim B
Oct 05, 2016
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Hello and thank you for the review of the fantastic Michaela. I am really delighted that the transaction was so smooth and speedy for you. I hope you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“This is the second time I have used WPR to ......”

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Oct 03,2016
Minithumbup
Darren
By: 'Peter'
Oct 03,2016
7 people found
this helpful
This is the second time I have used WPR to manage the sale of my property and on both occasions the service provided has been first class. Always professional, positive and pro-active I have no hesitation in recommending them....
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Was this helpful? Yes
By: Tim B
Oct 03, 2016
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Hi Peter, a little note to thank you for the review of my colleagues Darren and Michaela, we very much appreciate it. Thank you too for picking us to act as your agent on two occasions and for recommending us. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have dealt with Darren with the sale and purchase ......”

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Sep 29,2016
Minithumbup
Darren
By: 'David'
Sep 29,2016
5 people found
this helpful
I have dealt with Darren with the sale and purchase of previous properties going back to the mid 90's and he has always been helpful, informative and professional. I am glad to say that it was the same again this time, so thank you and ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 30, 2016
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Hi David, thanks very much for your review of Darren and also for your custom over the years. We really do appreciate it. Very best wishes to you, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I am very happy with the speed of response, as ......”

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Sep 28,2016
Minithumbup
By: 'Happy'
Sep 28,2016
7 people found
this helpful
I am very happy with the speed of response, as well as the very professional and pro-active approach adopted by Lisa. She can see issues from both sides, and presents the pro's and con's in a very balanced way. Her very positive attitude is an ...
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Comment on agent fees
The fess are very fair
Was this helpful? Yes
By: TIm B
Sep 29, 2016
View all comments (1)
Just a little note to thank you for your super review featuring the marvelous Lisa at WPR Grayshott and also for picking Lisa and her team to act as your letting agent. We appreciate your business. Regards and best wishes, Tim B, Senior partner, Warren Powell-Richards ...

“We found WPR to be incredibly helpful and supportive during ......”

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Sep 28,2016
Minithumbup
Sarah
Darren
By: 'Beacon'
Sep 28,2016
7 people found
this helpful
We found WPR to be incredibly helpful and supportive during the sale of our late mothers property. The sales team went above and beyond our expectations, thank you....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 29, 2016
View all comments (1)
Hello and thank you for your kind review featuring Darren and Sarah and their colleagues at our Grayshott office. I am pleased that they managed an efficient sale for you at what I understand must be a difficult time for you. Thank you too for you instructing and trusting us to market your late mothers home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The whole purchase process was made much more pleasant thanks ......”

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Sep 27,2016
Minithumbup
Sarah
By: 'Jon'
Sep 27,2016
6 people found
this helpful
The whole purchase process was made much more pleasant thanks to Sarah. If I ever had any questions / concerns these were dealt with quickly....
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By: Tim B
Sep 27, 2016
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Hi Jon, thanks very much for your review of the lovely Sarah at WPR Grayshott. Very good of you and much appreciated. I hope you are pleased with your new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We met Lisa when we were at a rather desperate ......”

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Sep 21,2016
Minithumbup
By: 'J.'
Sep 21,2016
7 people found
this helpful
We met Lisa when we were at a rather desperate stage in our house search. From the start her calm professionalism was reassuring and extremely well informed. She listened to what we wanted, was clear and informative about what the property had to offer and ...
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Comment on agent fees
A necessary expense, never nice but in this case well earned.
Was this helpful? Yes
By: Tim B
Sep 22, 2016
View all comments (1)
Hello and thank you for your very supportive review of the wonderful Lisa at WPR Grayshott. I am very pleased that you are happy with your new home and hope you thoroughly enjoy your time there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Kept me well informed throughout the buying process.Darren was ......”

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Sep 21,2016
Minithumbup
Darren
By: 'Samuel'
Sep 21,2016
7 people found
this helpful
Kept me well informed throughout the buying process. Darren was very helpful and let in surveyors on multiple occasions prior to the sale going through. Couldn't ask for more....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 22, 2016
View all comments (1)
Hi Samuel, a little note to thank you for your kind words regarding my colleague Darren Light. These reviews help keep us all motivated and are very much appreciated. I hope you're very happy with your new home. Regards and best wishes, Tim B, Senior Partner, warren Powell-Richards ...

“A confident helpful and detailed service. Well produced brochure. Darren ......”

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Sep 19,2016
Minithumbup
Darren
By: 'David'
Sep 19,2016
6 people found
this helpful
A confident helpful and detailed service. Well produced brochure. Darren and his excellent colleagues were always available to give updates and ensure all went smoothly....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Tim B
Sep 19, 2016
View all comments (1)
Hi Mr Irwin, just a little note to thank you both for picking us here at WPR to act as your estate agent and also for you kind review featuring Darren and his team. It is very much appreciated. Very best wishes with your future plans, regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa really did make my experience as quick easy and ......”

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Sep 19,2016
Minithumbup
By: 'Sara'
Sep 19,2016
5 people found
this helpful
Lisa really did make my experience as quick easy and pleasant! It's easy to get confused by jargon when your renting and filling in forms but she made it simple for me to understand and down to earth and personable. I would definitly recommend Warren ...
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Comment on agent fees
I think the agency fees are good compared to other agency's
Was this helpful? Yes
By: Tim B
Sep 22, 2016
View all comments (1)
Hi Sara, thanks very much for the super review of Lisa. It's very kind of you and much appreciated. I hope you are very happy in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We moved last weekend into a rental property and the ......”

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Sep 14,2016
Minithumbup
By: 'Claire'
Sep 14,2016
8 people found
this helpful
We moved last weekend into a rental property and the agent was Lisa Green at WPR Grayshott. From the moment we saw the property to getting the keys Lisa was extremely helpful and friendly and kept us informed all the way Lisa couldn't do enough ...
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Was this helpful? Yes
By: Tim B
Sep 14, 2016
View all comments (1)
Hi Claire and Harry, thanks for your super review of alias at WPR Grayshott. It's very good of you to have shared your thoughts, I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We are moving house to the Grayshott area and WPR ......”

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Sep 09,2016
Minithumbup
By: 'Neil'
Sep 09,2016
8 people found
this helpful
We are moving house to the Grayshott area and WPR were selling agents for the majority of the properties we viewed over a couple of months. Whilst WPR were not acting for us directly, they were professional, courteous and a pleasure to deal with. Michaela ...
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By: Tim B
Sep 10, 2016
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Hello Neil, thank you very much for your beautifully balanced and kind review featuring Michaela at WPR Grayshott. It's good of you to have found a few minutes when in the eye of the storm of moving to have shared your thoughts. I hope you will be very happy with your super new home and enjoy many happy years there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We sold our house earlier this year with WPR.All ......”

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Sep 08,2016
Minithumbup
Darren
By: 'Mr'
Sep 08,2016
7 people found
this helpful
We sold our house earlier this year with WPR. All the staff in the Grayshott office are always courteous and very attentive. Their communication and speed to responding to emails and phone calls was always outstanding. We would like to specially thank Nathan, Michaela and ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 09, 2016
View all comments (1)
Hi Mr & Mrs Jones, just a little note to thank you for your super review of Darren and the team at WPR Grayshott. I am glad everything went to plan. Thanks too for picking us to act as your agent. Very best wishes to you, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“After 18 years we decided the time had come to sell ......”

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Sep 01,2016
Minithumbup
Darren
By: 'Ann'
Sep 01,2016
3 people found
this helpful
After 18 years we decided the time had come to sell our property. We contacted a few agents, as you do, and were very impressed with Darren's views and recommendations for the sale. No pressure was put on us to place our house on the market ...
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Comment on agent fees
We found the fees to be reasonable.
Was this helpful? Yes
By: Tim B
Sep 02, 2016
View all comments (1)
Hello Mr & Mrs Lillywhite, just a little note to thank you for your kind review of Darren and Nathan and also for trusting us to act as your agent. It must have been a very big decision after so many years in the same home and I am delighted that Darren and his colleagues made the move as stress free as possible. Very best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We dealt predominantly with Michaela who is excellent. I hasten ......”

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Aug 30,2016
Minithumbup
By: 'Simon'
Aug 30,2016
9 people found
this helpful
We dealt predominantly with Michaela who is excellent. I hasten to note though, that all of the staff appeared to have a good handle of goings on when we called irrespective of who answered the phone. All the staff are courteous and attentive and even ...
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Comment on agent fees
Not applicable as a purchaser
Was this helpful? Yes
By: TIm B
Aug 30, 2016
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Hi Simon, just a little note to thank you for your kind words about Michaela. Very much appreciated. I hope you are very happy with your super new home. Regards and best wishes, TIm B, Senior Partner, Warren Powell-Richards ...

“Good afternoon, I am writing to WPR to inform them ......”

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Aug 30,2016
Minithumbup
By: 'Jessica-Primrose'
Aug 30,2016
7 people found
this helpful
Good afternoon, I am writing to WPR to inform them of the outstanding service that I have received from Lisa Green during the last two years. Lisa has rented 4 properties for me during this time, and her attention to detail is paramount. Without doubt, she ...
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Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Aug 31, 2016
View all comments (1)
Thank you so much for the super review of our colleague Lisa Green and also for being such a great client of our company. We really appreciate your business and these reviews help keep a smile on our faces and make the hard work seem worthwhile. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The service I received from Lisa has been superb every ......”

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Aug 23,2016
Minithumbup
By: 'Jo'
Aug 23,2016
5 people found
this helpful
The service I received from Lisa has been superb every step of the way from first viewing the property to resolving queries on moving in. Lisa's a perfectionist and her attention to detail and high standards filled me with confidence. Many thanks...
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Comment on agent fees
As expected
Was this helpful? Yes
By: Tim B
Aug 24, 2016
View all comments (1)
Hi Jo, thank you very much for your kind review of Lisa. These reviews make all the difference to us and are really appreciated. I hope you are very happy in your new home and wish you all the best. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very good service, excellent communication during a very challenging process, ......”

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Aug 18,2016
Minithumbup
By: 'Sacha'
Aug 18,2016
6 people found
this helpful
Very good service, excellent communication during a very challenging process, highly recommend using warren Powell Richards and will come back to them when we look to sell in the future...
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Comment on agent fees
Unaware of agents fees as we bought not sold
Was this helpful? Yes
By: Tim B
Aug 18, 2016
View all comments (1)
Hi Sacha, just a little note to say thank you very much for writing your kind review of WPR Alton. I am very grateful to you for sharing your thoughts. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We've dealt with Lisa twice recently and have found her ......”

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Aug 12,2016
Minithumbup
By: 'KHS'
Aug 12,2016
6 people found
this helpful
We've dealt with Lisa twice recently and have found her very helpful, answered all questions quickly, happy to offer advice and was very honest in all our dealing. Made finding a house and securing it very stress free!...
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Was this helpful? Yes
By: Tim B
Aug 14, 2016
View all comments (1)
Hello and thank you for finding the time to share you thoughts on Lisa at WPR Grayshott. We all really appreciate you taking the time to share your thoughts. . I hope you are very happy in your home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We recently purchased a property from Wareen Powell Richards and ......”

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Aug 11,2016
Minithumbup
Sarah
By: 'Oustanding'
Aug 11,2016
8 people found
this helpful
We recently purchased a property from Wareen Powell Richards and the serviced we received was outstanding. I was always kept in the loop, everyone was well informed and nothing was too much trouble. I would have no doubts in recommending both Sarah and Nathan and ...
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Was this helpful? Yes
By: Tim B
Aug 14, 2016
View all comments (1)
Thank you very much for your super review featuring the fab Sarah and Nathan combo at WPR Grayshott. We all really appreciate it and hope you are very happy with your super new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A great team, ably lead by Darren, who provides experience ......”

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Aug 10,2016
Minithumbup
Darren
By: 'Martin'
Aug 10,2016
8 people found
this helpful
A great team, ably lead by Darren, who provides experience and great, sensible and measured advice to the seller. Michaela is so very on the ball, in touch and focussed on the task. You couldn't ask for a better sales person. I'm only allowed two ...
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Was this helpful? Yes
By: Tim B
Aug 14, 2016
View all comments (1)
Hello and thank you for sharing your opinion of the WPR Grayshott team and specifically Darren, Michaella and Sarah. These reviews help keep a smile on all our faces and are much appreciated. Thank you too for you instructions to act as your agent, we really value your business. I hope your future intentions go according to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I first spoke to Lisa Green on the afternoon of ......”

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Jul 31,2016
Minithumbup
By: 'Miriam'
Jul 31,2016
5 people found
this helpful
I first spoke to Lisa Green on the afternoon of my 33rd birthday, when my fiancé and I were coming to the end of our tether at being shown unsuitable properties for our modern family: us, my sister Sarah and our 3 pets. She was like ...
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Comment on agent fees
Fees were as expected
Was this helpful? Yes
By: Tim B
Aug 01, 2016
View all comments (1)
Hi Miriam, what a lovely and comprehensive review of Lisa. It's very good of you to have shared your thoughts. I am delighted that you are pleased with your new home and hope that you will be very happy there. Very best wishes to you and your family (including the three pets) Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I found Lisa to be efficient and enthusiastic through the ......”

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Jul 28,2016
Minithumbup
By: 'Simon.'
Jul 28,2016
5 people found
this helpful
I found Lisa to be efficient and enthusiastic through the whole letting process which went smoothly and satisfactorily. She was always true to her word and very reassuring....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Tim B
Jul 28, 2016
View all comments (1)
Hi Simon, just a little note to thank you for taking the time to write your review featuring Lisa at WPR Grayshott and also for using us to act as your letting agent. It is much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Can't fault Warren Powell Richards from start to finish especially ......”

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Jul 22,2016
Minithumbup
By: 'The'
Jul 22,2016
5 people found
this helpful
Can't fault Warren Powell Richards from start to finish especially Michaela who truly goes the extra mile for her clients, she is absolutely amazing at her job with daily updates throughout five starts from us ***** Would highly recommend to anyone looking to buy or sell!!...
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By: Tim B
Jul 22, 2016
View all comments (1)
Hello and thank you for writing your flattering review of the fantastic Michaela at Grayshott. She is a real star so it's great to see her getting this recognition. Thank you also for picking us to act as your agent, you business is appreciated. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa was extremely helpful and friendly throughout the letting process. ......”

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Jul 19,2016
Minithumbup
By: 'Maggie'
Jul 19,2016
4 people found
this helpful
Lisa was extremely helpful and friendly throughout the letting process. Always prompt to deal with any queries and understanding of some of the issues involved with letting this particular property....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Jul 19, 2016
View all comments (1)
Hi Maggie, just a little thank you for taking the time to write your review of Lisa and WPR Lettings in Grayshott. We are very grateful to you. I hope that you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Reviews are very much based on trust and honesty. Why ......”

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Jul 11,2016
Minithumbup
By: 'Andrew'
Jul 11,2016
4 people found
this helpful
Reviews are very much based on trust and honesty. Why trust my review over any other? Why appoint this agent over any other? So, here's why you should look no further than Warren Powell Richards. Selling, buying or renting your home can be an extremely ...
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Comment on agent fees
Great value for money.
Was this helpful? Yes
By: Tim B
Jul 18, 2016
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Hi Andrew, what a comprehensive and kind review of our colleague Lisa at WPR Grayshott Lettings. She is a real star so it's great to see her receive your recognition. I am very pleased that you and your son love your new home and hope that you will be very happy there. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Awesome service! This company, especially Sarah, handled my house sale ......”

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Jul 09,2016
Minithumbup
Sarah
By: 'Chas'
Jul 09,2016
5 people found
this helpful
Awesome service! This company, especially Sarah, handled my house sale brilliantly. The house sale chain was peppered with hurdles to overcome (as you might expect) but every single one of these was dealt with efficiently, effectively and I was constantly kept up to speed. This ...
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By: Tim B
Jul 18, 2016
View all comments (1)
Hi Chas, what a lovely review of the wonderful Sarah at WPR Grayshott. It's really kind you your to have shared your thoughts and much appreciated. Thanks too for picking WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela, from the start, was extremely professional and helpful. She ......”

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Jun 29,2016
Minithumbup
By: 'Professional'
Jun 29,2016
6 people found
this helpful
Michaela, from the start, was extremely professional and helpful. She was never impatient and always returned our calls, and showed us around the bungalow several times willingly. Any queries we had (because the owner was not in residence) she answered....
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Comment on agent fees
I think these fees were the norm for any estate agent.
Was this helpful? Yes
By: Tim B
Jun 29, 2016
View all comments (1)
Hello and thank you for finding a few minutes to write your review featuring Michaela at WPR Grayshott. She is a real star so it's great to see her getting this recognition and I am very grateful to you. I hope you will be very happy in your new home, very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Staff picture Sarah
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Staff picture Darren
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Staff picture James
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Staff picture Robert
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Staff picture Claire
(10)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected] He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:37 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Grayshott, Hindhead, GU26