Grayshott, Hindhead, GU26
5/5, 326 reviews
99% recommended
97% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott, Haslemere and Fleet, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott, Haslemere and Fleet, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Warren Powell Richards
9 The Precinct, Headley Road
Grayshott,Hindhead
Surrey
GU26 6LQ
Sales: 01428 604016 / Lets: 01428 600003

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £63,000 £44,000,000
Lettings 96% 97% £525 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 0 48 0 153 2 92 2 2 0
Areas covered
  • GU26
  • GU35
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties
Images & Videos

“Lisa's experience as a lettings manager shows in every word ......”

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Aug 18,2014
Minithumbup
By: 'Nimmi'
Aug 18,2014
5 people found
this helpful
Lisa's experience as a lettings manager shows in every word she says.She gave us a great rate for rent collection and for total Property Management. She told us that our property was very very presentable and needed nothing doing to it. Because we did ...
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Comment on agent fees
Very competitive
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By: Tim B
Aug 22, 2014
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Dear Nimmi and Marty, thanks very much for your super review of Lisa. She is on holiday now for a few days but I know she will be really pleased when she returns to see your kind words. Thanks also for using and trusting us to act as your agent. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Darren was very diligent, very helpful, and always followed up ......”

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Aug 05,2014
Minithumbup
Darren
By: 'JB'
Aug 05,2014
6 people found
this helpful
Darren was very diligent, very helpful, and always followed up when required, helping in particular to negotiate the kind of issues that occur between vendor and buyer . He was a real "partner " in the sale....
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By: Tim B
Aug 05, 2014
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A lovely comment regarding our colleague Darren, on behalf of WPR thanks very much. As a small local business these reviews make all the difference. I am please everything worked to your satisfaction, regards, Tim B Senior Partner, WPR ...

“All members of staff were very professional. They were very ......”

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Jul 30,2014
Minithumbup
Darren
By: 'Angie'
Jul 30,2014
8 people found
this helpful
All members of staff were very professional. They were very knowledgeable and dealt with all enquiries very efficiently. Michaela, in particular, dealt with a very difficult situation with enormous tact and great patience. I was kept fully informed at all times. I couldn't fault my ...
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By: Tim B
Aug 05, 2014
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Hello Angie, thanks for popping your great review of our Grayshott team on this AllAgents website. I am delighted that the service you received lived up to your expectations. I know that Michaela will be pleased to see your feedback too. Regards and best wishes, Tim B, Senior Partner, WPR ...

“The entire staff at Warren Powell-Richards were friendly and approachable ......”

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Jul 25,2014
Minithumbup
By: 'Jackie'
Jul 25,2014
7 people found
this helpful
The entire staff at Warren Powell-Richards were friendly and approachable yet worked with me in a professional and supportive manner. More importantly they achieved the result we wanted. We have moved a large number of times with many agents and would definitely rate Warren-Powell Richards ...
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By: Tim B
Jul 28, 2014
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Dear Jackie, thanks very much for sharing your experience of using the team at Grayshott and WPR it’s very much appreciated. I am please that everything went according to plan and wish you well for the future. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We dealt with Darren extensively throughout viewing and ultimately purchasing ......”

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Jul 10,2014
Minithumbup
Darren
By: 'Mrs'
Jul 10,2014
9 people found
this helpful
We dealt with Darren extensively throughout viewing and ultimately purchasing our new property. He was always extremely professional and efficient in our dealings. After our sale was agreed, he was also very helpful in providing us the opportunity to obtain extra information, measurements and additional ...
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By: Tim B
Jul 10, 2014
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Thank you so much for your fabulous review about Warren Powell-Richards and in particular our fellow partner Darren Light and his team. They are a great asset to our company. I am very pleased that your transaction went according to plan and wish you many happy years in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I received a great service from Simon, from initial viewing ......”

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Jul 04,2014
Minithumbup
By: 'Mark'
Jul 04,2014
8 people found
this helpful
I received a great service from Simon, from initial viewing through to completion. I had a number of queries regarding the purchase during the process and Simon was able to deal with these in a timely manner. I would certainly recommend him if you want ...
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By: Tim B
Jul 04, 2014
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Thank you very much indeed for your super review of WPR and in particular the awesome Simon. Very much appreciated. I hope that you are very happy with your new home. Regards and best wishes Tim B, Senior Partner, WPR ...

“I have worked with Darren and Simon for a number ......”

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Jul 04,2014
Minithumbup
Darren
By: 'Parklands'
Jul 04,2014
8 people found
this helpful
I have worked with Darren and Simon for a number of years and have always found them to be exceptional agents. They are highly effective in helping to ensure their clients transactions proceed as smoothly as possible. If ever there is anything I need them ...
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By: Tim B
Jul 04, 2014
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It’s very kind of you to have found a few spare minutes to write such a flattering review about Simon, Darren and the team at WPR Grayshott. Thank you for sharing your thoughts. Regards and best wishes, Tim B, Senior Partner, WPR ...

“I found that Michaela Williams at Warren Powell RICHARDS did ......”

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Jun 23,2014
Minithumbup
By: 'Richard'
Jun 23,2014
11 people found
this helpful
I found that Michaela Williams at Warren Powell RICHARDS did a great job of getting a very good price for my home she worked very hard to find the right buyer and sell my house i couldnt have asked for more...
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By: Tim B
Jun 23, 2014
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Mr Shackleton. Very nice of you to have found the time to write such a lovely review about Michaela and WPR Grayshott. It is very much appreciated. I am also delighted that we achieved a good figure for you. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela was extremely professional in all her dealings both with ......”

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Jun 19,2014
Minithumbup
By: 'Rachel'
Jun 19,2014
11 people found
this helpful
Michaela was extremely professional in all her dealings both with me and those she showed round our house. The support I received from Michaela throughout the time my property was on the market was invaluable....
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By: Tim B
Jun 23, 2014
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Hello Rachel. Just a note to thank you for the kindly writing a review about WPR Grayshott and in particular the fantastic Michaela. Thank you also for trusting us to market your home. Best wishes for the future Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I was delighted with the service provided by Darren during ......”

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Jun 10,2014
Minithumbup
Darren
By: 'Colette'
Jun 10,2014
12 people found
this helpful
I was delighted with the service provided by Darren during the selling of 2 newly built cottages in Grayshott. Darren sold us the original plot 6 years ago and has always been very interested and supportive of our development, as such he was out first choice to ...
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By: Tim B
Jun 10, 2014
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Thank you very much for writing your review of Warren Powell-Richards and also for your flattering words about our colleague Darren Light. He is indeed both a fine fellow and a great asset to our company. I am very pleased that your development worked out to be a great success and must also thank you for trusting us to act as your selling agent. Best wishes for the future Regards, Tim B, Senior Partner, Warren Powell-Richards . ...

“Communications through Michaela were good and matters / queries between the ......”

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Jun 02,2014
Minithumbup
By: 'Nick'
Jun 02,2014
14 people found
this helpful
Communications through Michaela were good and matters / queries between the parties were dealt with in a timely and informative manner. The transaction proceeded very smoothly which is indicative of good preparation and knowledge of what needs to happen in drawing matters to a good conclusion. ...
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By: Tim B
Jun 04, 2014
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It’s very good of you to have found time to write a few kind words about the fabulous Michaela. She is a great member of our team and I am pleased she lived up to your expectation. I hope you will be very happy with your new home and enjoy many happy years with us in Grayshott. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren was extremely helpful with the sale of my property.......”

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Jun 02,2014
Minithumbup
Darren
By: 'JOHN'
Jun 02,2014
12 people found
this helpful
Darren was extremely helpful with the sale of my property. I have been going through a very contentious divorce and Darren had his hands full due to the sensitive nature of acting for myself and my ex wife. He was sensitive and courteous all through ...
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By: Tim B
Jun 04, 2014
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Mr Wilson, thank you for sharing your experience of working with our company partner Darren Light. I am glad that he managed to navigate the stormy seas and secure a satisfactory outcome. Best wishes for the future and kind regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa has been extremely well organised and pleasant to deal ......”

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May 28,2014
Minithumbup
By: 'JohnL'
May 28,2014
14 people found
this helpful
Lisa has been extremely well organised and pleasant to deal with. Using the fully managed service by WPR, we have felt well looked after and believe our tenants to be well looked after also. All maintenance work and compliance has been channelled through WPR, they ...
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By: Tim B
May 28, 2014
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Thank you for writing your review of Warren Powell- Richards and especially Lisa. She is great so it is lovely when people acknowledge all her hard work. Thanks also for using us to act as you letting agent. I hope that everything proceeds according to plan Regards, Tim Buxton, Senior Partner, Warren Powell-Richards ...

“Darren and his team always acted on our behalf in ......”

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May 28,2014
Minithumbup
Darren
By: 'Brian'
May 28,2014
13 people found
this helpful
Darren and his team always acted on our behalf in a very friendly and efficient way. We would thoroughly recommend them to any of our friends who were in need of a good local Estate Agent....
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By: Tim B
May 28, 2014
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Thank you very much for you review. Short, sweet, to the point and very much appreciated. I know the team at Grayshott were chuffed to see your kind words. Regards and best wishes, Tim Buxton, Senior Partner, Warren Powell-Richards ...

“The team at WPR especially Michaela were great even after ......”

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May 26,2014
Minithumbup
By: 'Sophie'
May 26,2014
17 people found
this helpful
The team at WPR especially Michaela were great even after the first purchase falling through at the last minute, Michaela and the team were able to find us a much better property within a couple of days even with the market bring quite slow! With ...
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By: Tim B
May 27, 2014
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What a lovely review, thank you very much. We absolutely agree Michaela is fantastic. We all hope you are very happy with your new home and enjoy many happy years there Regards and best wishes, Tim B Senior Partner, Warren Powell-Richards ...

“Lisa is a diligent, charming, super-efficient agent. She went above ......”

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May 14,2014
Minithumbup
By: 'Savs'
May 14,2014
15 people found
this helpful
Lisa is a diligent, charming, super-efficient agent. She went above and beyond in finding and settling us into a fantastic home to rent....
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By: Tim B
May 15, 2014
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What a kind and lovely review of the fabulous Lisa. Thank you very much for finding the time to pass comment. We all hope you are very happy in your new home. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Really pleased with the service that we were offered and ......”

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Apr 03,2014
Minithumbup
By: 'Paul'
Apr 03,2014
19 people found
this helpful
Really pleased with the service that we were offered and even more please when the service that was offered delivered. It was good to feel that Warren Powell understood my needs and time frame and worked to it. Had the feeling all the way along ...
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By: Tim B
Apr 03, 2014
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Mr Foster, thanks very much for your kind words. I am delighted that we lived up to your expectations and thank you too for intrusting us to act as your agent. Very best wishes for the future, regards Tim B, Senior Partner. WPR ...

“Thanks for your help securing our house. You assisted in ......”

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Apr 03,2014
Minithumbup
By: 'Dent'
Apr 03,2014
22 people found
this helpful
Thanks for your help securing our house. You assisted in making the process fast and efficient. I would definitely recommend....
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By: Tim B
Apr 04, 2014
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Hello and thanks very much for your review and recommendation. I hope you are very happy with your purchase and are enjoying life in Grayshott. Regards and best wishes, Tim B, Senior Partner, WPR ...

“WPR dealt with both the sale of my property and ......”

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Dec 19,2013
Minithumbup
By: 'martyn'
Dec 19,2013
10 people found
this helpful
WPR dealt with both the sale of my property and the purchase of my present property. At all times they acted in a kind and considerate way and nothing was too much trouble for them. Their courtesy and professionalism was beyond reproach. I will have ...
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By: Tim B
Dec 23, 2013
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Thank you very much for your words about the fantastic Grayshott team. They are very much appreciated. Thank you also, of course, for choosing us to act as your estate agent. As I am writing this response on the 23rd of December I can also take the opportunity of wishing you and your family a very happy Christmas and New Year. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“The Team at Warren Powell Richards have been fantastic during ......”

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Nov 08,2013
Minithumbup
By: 'Michael'
Nov 08,2013
8 people found
this helpful
The Team at Warren Powell Richards have been fantastic during the whole sale period and their enthusiasm and professionalism resulted in a successful asking price sale. Our property was very effectively promoted, with good quality prospective buyers viewing. We cannot praise or recommend this team ...
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By: T
Nov 11, 2013
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What a lovely review of our company. Thank you very much. The team at Grayshott were very pleased to see your kind words and thank you for finding the time to write them. I am delighted that we achieved a good figure for you and wish you and your family well for the future. Regards, Tim B, Senior Partner, WPR ...

“This is my first experience of using a letting agent ......”

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Nov 04,2013
Minithumbup
By: 'Mieke'
Nov 04,2013
12 people found
this helpful
This is my first experience of using a letting agent and I have been pleasantly surprised. Lisa guided me through the process from start to finish and was always helpful, cheerful and responded promptly to every request. She has a carefully selected team of tradesmen ...
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By: Tim B
Nov 05, 2013
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Thank you for your review of WPR Lettings in Grayshott and also our Grayshott lettings team leader Lisa. I am glad that we made the whole letting process easy for you and that you found our trades people up to the job. As a privately owner local company this sort of feedback makes all the difference to us. Lisa I know will also have been delighted to have seen you comment. Regards and best wishes, Tim B, Senior Partner WPR. ...

“We Recently purchased a property through WPR with Michaela,Her ......”

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Oct 31,2013
Minithumbup
By: 'Hampshire'
Oct 31,2013
15 people found
this helpful
We Recently purchased a property through WPR with Michaela, Her level of customer service, Professionalsim, and attention to detail has been second to none. She has really made the whole buying process and absolute pleasure. Always friendly, polite and informative and able to get the ...
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By: Tim B
Oct 31, 2013
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What a lovely review, thank you very much. Michaela is great and a real hard worker so thank you for finding the time to comment. Best wishes for the future and kind regards. Tim B, Senior Partner, WPR ...

“They kept me very well informed throughtout the process. It ......”

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Sep 13,2013
Minithumbup
By: 'Charles'
Sep 13,2013
12 people found
this helpful
They kept me very well informed throughtout the process. It was the most stress free experience I have had when buying a property. I would certainly recommend them....
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By: Tim B
Sep 13, 2013
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Thanks very much for your great review. I am very pleased that we managed to make it stress free for you. It’s what we always aim for but moving home can be a bit of a nail chewing experience. Anyway, thanks again, I hope you are very happy with your new home. Regards, Tim B, Senior Partner WPR ...

“Simon provided a first class service all throughout our property ......”

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Sep 13,2013
Minithumbup
By: 'Mr'
Sep 13,2013
12 people found
this helpful
Simon provided a first class service all throughout our property purchase, all the staff in the office are helpful and know all about each property. I would recommend them to anyone, they are always quick to respond to any questions, and helpful through the entire ...
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By: Tim B
Sep 13, 2013
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Thank you for your review and specifically for mentioning young Simon who is indeed a fine fellow. It is great when our team who work so hard get recognition. We all hope you are happy with your new home. Thanks again and regards, Tim B, Senior Partner WPR ...

“Michaela made our transaction very simple and easy. In comparison ......”

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Sep 13,2013
Minithumbup
By: 'B'
Sep 13,2013
17 people found
this helpful
Michaela made our transaction very simple and easy. In comparison to other agents we had dealt with in the past, Michaela was leaps and bounds above them. We were provided details on the progress of the sale and purchase of both our own and the ...
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By: Tim B
Sep 13, 2013
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Thanks for you great review about Michaela. I am always really pleased when someone takes the time to mention a specific member of our team as they work really hard and sometimes it is nice to know that all their effort is appreciated. Best wishes and kind regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela was exceptionally helpful ensuring I was kept informed of ......”

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Sep 13,2013
Minithumbup
By: 'Darren'
Sep 13,2013
15 people found
this helpful
Michaela was exceptionally helpful ensuring I was kept informed of any changes and reasons for delays from the buyers solicitor. Her determination & positive attitude was greatly appreciated and would whole heatedly recommend her....
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By: Tim B
Sep 14, 2013
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Thank you for writing such a kind and positive review of Michaela, she is an absolute star and so it is great when people take the time to comment and appreciate all her good nature hard work and effort. Than you also for picking our team to market you home. I am delighted it all went through with a satisfactory outcome and wish you well for the future Regards Tim B, Senior Partner, Warren Powell-Richards ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected] He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:37 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Grayshott, Hindhead, GU26