The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 1086 Reviews
99% Recommended
97% sales valuation accuracy
93% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 100% | £25,000 | £3,000,000 |
| Lettings | 93% | 99% | £475 | £7,300 |
Warren Powell Richards
78 High Street, Alton, Hampshire
GU34 1EN
sales: 01420 87379 \/ lets: 01420 87409









By : 'Peter'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU34
Thank you so much Clare for all the time and effort you put into the sale of our house. You were really helpful in every way, always returning our calls very quickly and keeping us informed all the way through to exchange and completion. You thoroughly deserve your 5 star rating and a special... Read Full Review
By : Tim B
17 Mar 2021It's very good of you to have written your 5 star review featuring Clare and Polly and also to have picked us from the crowds to act as your agent. Thank you very much. Very best wishes with your...

By : 'Charles'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU34
Great communication throughout. WPR were extremely helpful during negotiations with prospective buyers, and again very diligent in helping to drive the sale to completion despite complications across the... Read Full Review
By : Tim B
17 Mar 2021Just a note to say thank you very much for the 5 star review featuring Clive , Alex and the team at WPR Alton. Thank you also for picking WPR to act as your agent we know you have plenty of choice...

By : 'Katie'
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : GU34
I rented a property with WPR, Alton for 7 years. Cannot fault them at all. Richards Santos was professional, friendly and incredibly helpful . Thank... Read Full Review
By : Tim B
17 Mar 2021Thank you very much for being such a fab tenant over the years and for taking the time to leave us with a flattering 5 star review of Richard. We are very grateful and wish you all the very best in...

By : 'heron'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU34
I just wanted to say how pleased I am with the service that I have received from Richard Santos over many years of letting and managing properties for me. Over the last 15 plus years he's always been helpful understood any issues and dealt with matters professionally and efficiently. Would... Read Full Review
By : Tim B
17 Mar 2021Thank you very much for being such a fantastic client and supported of our company right from our very first day of opening our first branch all those years ago. We are very appreciative and wish...

By : 'Sarah'
Services : Sales (As a Buyer)
Sold price : £398000
Would you recommend ? : Yes
Postcode : GU34
Clare is absolutely amazing, from firstly meeting us to show us around our new house, all the way through to exchange she has been on the ball, chasing my solicitor and my estate agent and communicating with everybody in the chain. It’s down to her persistence that we’ve... Read Full Review
By : Tim B
13 Mar 2021What a lovely review of the wonderful Clare at WPR Alton, thank you very much. I hope you are super happy with your fab new home and will be very happy there. Regards and best wishes, Tim B,...

By : 'Nicola'
Services : Letting (As a Owner)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : GU34
Everyone at WPR are exceptional. I have had dealings with lots of estate agents over the years and not one of them come close to the professionalism and common decency I have had in my dealings with them. I have used them to buy property and for the past 7 years they have managed my rental... Read Full Review
By : Tim B
13 Mar 2021Thank you very much for taking the time to give us your 5 star review and also for picking Richard and WPR from the crowds to act as your lettings agent. We are very grateful to you. Very best...

By : 'Lucy'
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : Yes
Postcode : GU34
Incredibly helpful throughout my tenancy, always replied promptly to emails and very understanding. Highly recommend Richard and Warren Powell Richards as a... Read Full Review
By : Tim B
13 Mar 2021Hello and thank you very much for the supportive review of Richard who heads up WPR Lettings in Alton and also for being such a great tenant. Very best wishes with your future plans, regards, Tim B, ...

By : 'Amy'
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : GU34
I don’t usually do reviews As I haven’t had a good experience with estate agents, but Richard really impressed me with his polite and person centered approach when I was choosing a place to live. He was friendly, understanding and was respectful of the COVID 19 regulations. When ... Read Full Review
By : Tim B
10 Mar 2021Hello and thank you very much for the review of Richards Santos who heads up WPR Lettings. We are very grateful to you especially since you mention that writing estate agency reviews isn't usually...

By : 'LM'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU34
Richard was very professional, friendly and helpful. I felt able to ask questions and nothing was too much trouble. Excellent... Read Full Review
By : Tim B
4 Mar 2021Thank you very much for your 5 star review of Richard who heads up the WPR Letting team, we are very appreciative and hope that you are enjoying life in your new home. Regards and best wishes, Tim B, ...

By : 'Mister'
Services : Sales (As a Vendor)
Sold price : £320000
Would you recommend ? : Yes
Postcode : GU34
The whole team at WPR are lovely. But Clare is an absolute diamond. Tough, polished and professional. She obviously loves her job, and I always felt she wanted to do her absolute best for all her clients, despite the current challenges and the obvious frustrations surrounding anything to do with... Read Full Review
By : Tim B
1 Mar 2021Wow, what a stunning review of the wonderful Clare and very informative too. Thank you so much for taking the time and also for you business. I hope you are delighted with your home move and wish...

By : 'Linda'
Services : Sales (As a Buyer)
Sold price : £575000
Would you recommend ? : Yes
Postcode : GU34
We dealt with Polly and Alex for our house purchase, and latterly also with Clive at the Alton branch. In conveyancing terms, it wasn't the smoothest process, but the team at WPR were always available and super helpful. They were very patient with us and responsive, always calling back when ... Read Full Review
By : Tim B
23 Feb 2021What a very kind and informative review of the team at WPR Alton, it's very good of you to have taken the time to write your review and we are very appreciative. I know Polly, Alex and Clive will...


By : 'IWD'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU34
Excellent service throughout what has been a long and sometimes difficult sale given a number of circumstances. We were kept informed on a weekly basis of the progress. Polly and Clare were ably supported by the whole... Read Full Review
By : Tim B
22 Feb 2021Thank you very much for your 5 star review of Clare and Polly at WPR Alton and also for picking us at WPR to act as your estate agent. I'm delighted to hear that the sale go there in the end and...

By : 'J'
Services : Sales (As a Buyer)
Sold price : £875000
Would you recommend ? : Yes
Postcode : GU34
We recently bought a house through Warren Powell Richards, Alton. We mainly spoke with Clare but all messages or enquiries to the office were understood and acted upon promptly. When enquiries were raised we were given a timescale for a reply and it was always adhered to. We felt confident in... Read Full Review
By : Tim B
22 Feb 2021Thank you very much for your 5 star review and for sharing your experience of working with Clare at WPR Alton. We are very grateful to you and wish you all the very best in your new home and hope...

By : 'H'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU34
We dealt with Clare from the beginning when purchasing our property. She was nothing short of brilliant and everything you would hope for in an estate agent. Always professional and helpful in progressing the sale through in a large chain. We wouldn’t hesitate to recommend Clare and... Read Full Review
By : Tim B
22 Feb 2021What a super review of the wonderful Clare at WPR Alton, we are very grateful to you for sharing your thoughts and hope that you are super happy in your new home. Very best wishes and regards, Tim...

By : 'NK'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU34
Richard looked after the tenancy of our property for about 8 years while we were living abroad. We had zero issues and always had a tenant - impeccable... Read Full Review
By : Tim B
19 Feb 2021Another great review for Richard who heads up the WPR Lettings team - thank you very much. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren...

By : 'Monika'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU34
Clare has been great throughout the process of purchasing our property. She kept us up to date at all stages from viewing till completion and promptly responded to all communication. Clare conveyed all our questions to the vendor and communicated with both solicitors to ensure the exchange and... Read Full Review
By : Tim B
15 Feb 2021Thank you very much for the super review of Clare at WPR Alton, she is indeed a fantastic member of our team so it's lovely to see her getting your appreciation. We hope that you are very happy in...

By : 'MarkGilder'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU34
Richard was very helpful and efficient with the whole process making it as smooth as possible in renting through... Read Full Review
By : Tim B
10 Feb 2021Hello and many thanks for taking the time to write your review featuring Richard Santos who heads up WPR Lettings in Farnham. I'm glad to hear that Richard did a good job and hope you are very...

By : 'Richard'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : GU34
Richard Santos made the process of letting a house in Alton painless. He found a property which met my requirements and kept me up to date... Read Full Review
By : Tim B
11 Feb 2021Hello and thank you for the review of my colleague Richard Santos who heads up WPR Lettings. We are very grateful to you and hope that you are enjoying life in your new home. Regards and best...
By : 'Sally'
Services : Sales (As a Vendor)
Sold price : £457000
Would you recommend ? : Yes
Postcode : GU34
A friendly, efficient and professional team who did an excellent job under difficult circumstances. I would be happy to use their services... Read Full Review
By : Tim B
8 Feb 2021Thank you very much for your kind review and also for using WPR Alton as your estate agent. We know we have lots of competition so appreciate you putting your trust in us. Best wishes with your...

By : 'Robert'
Services : Sales (As a Buyer)
Sold price : £152500
Would you recommend ? : Yes
Postcode : GU34
Clare acted for the vendor in my Mother-in-Law's purchase of a flat in Alton. She was extremely helpful throughout, always on top of the detail, quick to respond and proactive. This is surprisingly rare in my experience of Estate Agents so was very much appreciated. I would certainly... Read Full Review
By : TIm B
8 Feb 2021Thank you very much for the positive review of Clare and her colleagues at WPR Alton, we are very appreciative. Most of all I hope your mother in law is very happy with her new home and is settling...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 3/14/2017, 4:05:05 AM by allAgents