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Woods Estate Agents (South West)

Ferndene Bristol
North Somerset
BS32 9DF

01454 614848

Apr 24,2013
Minithumbdown
By:
Apr 24,2013
7 people found
this helpful
Avoid this agency as a tenant as well as a landlord. The staff is rude and unprofessional (in any branch), they treat tenants like garbage and make you feel unwelcome in your rented home - they are forgetting who is paying them money!! They are always rude on the phone, you wait ages to have things fixed, you can\'t do anything in the house (yes, we should be grateful they allow us to breath at least!), they come to your home when you are not there, the list has no end - just avoid avoid avoid!...
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What agent could do to change your mind?
Close their business
Was this helpful? Yes
Feb 02,2013
Minithumbdown
By:
Feb 02,2013
6 people found
this helpful
The staff have been rude, whilst on the phone to them they were heard to be slagging us off in the back ground. Promising to have the house ready by a set date then making us homeless for 4 days was unacceptable. Then once we were in the properly it was not complete. No curtains no phone line, all that was promised was not delievered until we had to sort it our self. I am still to this date unsure of where our money has gone as they certainly have not used it to support us. West bury on trym ...
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Was this helpful? Yes
Mar 26,2012
Minithumbdown
By:
Mar 26,2012
7 people found
this helpful
We are tenants currently looking for rented property in Bristol and I would recommend all potential landlords avoid using Woods to manage the letting of their property. We called to enquire about a property in Bradley Stoke Bristol, straight after answering the phone the letting agent demanded more information on our credit rating, because she "does not want to waste her time" they wanted us to get a credit report from experian (at our own expense) before they would even show us th...
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Was this helpful? Yes
Jan 18,2012
Minithumbdown
By:
Jan 18,2012
12 people found
this helpful
There have been numerous problems with this agent on trying to view and secure just one rental property. Firstly, their complete lack of flexiblity in times of viewings to the point where I actually had to alter my own work hours to view a property and this was a secondary viewing as they refused to let my partner take the place without me being present as well. Secondly, and this happened on both viewings, they sent staff who had no idea about the property itself. We could have shown ours...
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What agent could do to change your mind?
Please see the above comments.
Was this helpful? Yes
Jan 18,2011
Minithumbdown
By:
Jan 18,2011
12 people found
this helpful
Woods Estate Agents is the most unaccommodating agency I have worked with. Whereas other agents (Ocean, etc) will schedule in viewings at times which work for you, Woods runs a strict 9-5 system. If you are working, this agency will not accommodate you in any way. Even if your partner/housemate is able to view in the daytime, they will not allow you to secure a flat unless both parties are present. They seem to have no concept much less understanding of the normal working hours and constraints. ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



Review statistics

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Complaints Procedure

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Awards won by Woods Estate Agents (South West), Bristol BS32 9DF

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