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Wolfs Residential Lettings

35 Paradise Street Birmingham
West Midlands
B1 2AJ

0121 428 3232

Aug 04,2016
Minithumbdown
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Aug 04,2016
0 people found
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The person who took me for viewing was rude and disrespectful ! No respect to customers what so ever! In the viewing he gave me and my husband 8min to view the flat then he let us out coz he is having another viewing! And the other day on the phone he was blunt and disrespectful I couldn't believe what I was hearing!! We have dealt with many letting agents but never crossed by such a terrible one like this!...
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Aug 04,2016
Minithumbdown
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Aug 04,2016
0 people found
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Such a rude and disrespectful person! No respect to customers what so ever! In the viewing he gave me and my husband 8min to view the flat then he let us out coz he is having another viewing! And the other day on the phone he was blunt and disrespectful I couldn't believe what I was hearing!! We have dealt with many letting agents but never crossed by such a terrible one like this....
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Jul 31,2016
Minithumbdown
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Jul 31,2016
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Completly ignorant and rude !!! Harrassing me , making falls accusations !!!! Now they are trying to make me end up homeless ! Please do be warn !!!! Never ever in my life came across such an unproffessional group of people . Dont be fooled by low admin fees like I was . Do your researching first and even if you have to pay a houndred extra elswhere I advise you so , unless you can face harrassment and tresspassing !!!!!...
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What agent could do to change your mind?
low fees but apoalong service so not worth it !!!
Comment on agent fees
low fees but apoalong service so not worth it !!!
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Sep 02,2015
Minithumbup
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Sep 02,2015
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I wouldn't usually write a review but when an agent is good in a market that is populated by many that are bad and some that are best described as cowboys, it feels like an injustice not to. Wolfs were a great estate agent! Fees were very reasonable – especially for renewing contracts. Those contracts too had fair clauses. Moreover, all those we encountered at Wolfs were very friendly and helpful and probably most importantly, were responsive! Neither is something that can be said about ...
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Comment on agent fees
As in the main review, the fees were good. I thought the initial fees were reasonable and less than many others we looked at and that the renewal fees were extremely good value. The terms of the contract offered were also very good and the agent was very willing to ask the Landlord about flexible terms.
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Feb 04,2015
Minithumbup
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Feb 04,2015
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Wolfs have been my lettings for years. They are a very professional team. Their staff turn over must be low to non-existent. I've always dealt with the same team members who, over the years, have got to know me and my flat. They have always gone the extra mile to help out, particularly on the rare occasions when things haven't gone well. I am selling my flat and, although my current tenancy is over, they have visited my flat to check that the freezer has not leaked over the floor. I cannot reco...
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Comment on agent fees
Pretty straight forward.
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Apr 25,2013
Minithumbdown
By:
Apr 25,2013
10 people found
this helpful
Avoid this letting agent at all cost! Terrible service, Rude staffs and irresponsible manger. Had mould developed in main bed room before December and reported to them. We just got contractor to paint it this week. Two months of do nothing but blaming and ignoring us. They avoided to tell us the reason even the contractor has confirmed the leakage up the loft. I am the one arrange the maintenance. Refuse to cover the cost the cleaning and damage during this period. Never use this agent ever!...
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Was this helpful? Yes
By: Di
May 30, 2013
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This comment is rather astonishing as all repairs issues have been dealt with as swiftly as possible following the leak which was in fact an external problem with the block itself requiring an insurance claim. "Martin" who for some reason choses to use a false name lives at Bridge Street,Birmingham. What is more of a surprise is that if Ò€œMartinÒ€ was so unhappy with this flat, why then has he just extended his tenancy for a further term?Ò€....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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