• Tormod Smith
    Tormod Smith
  • Christine Boyd
    Christine Boyd
  • claim your profile
    Telisha Hanson-Towsend
  • Jaspreet Dabb
    Jaspreet Dabb
  • Kevin Pearcey
    Kevin Pearcey
  • upload your photo
    Raphael Charles
  • claim your profile
    Frazer Cook
No description for branch.
Winkworth Estate Agents

90 Walm Lane Willesden Green, London
Greater London
NW2 4QT

020 8451 1000
Nov 16,2017
Minithumbup
Raphael Charles
By: 'Jane Haigh'
Nov 16,2017
0 people found
this helpful
Raphael was an absolute star from beginning to end. He continuously went above and beyond his role to ensure the sale of our property went through smoothly and as quickly as possible. He was a pleasure to deal with and kept us updated and calm throughout the whole process. We could not have asked for someone better to deal with during this stressful and period. Thanks again Raphael! Jane and Jamie...
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Comment on agent fees
Its a huge amount to have to spend in order to sell your property. however, the fees were in line with market value and the service we received was exceptional.
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Oct 14,2017
Minithumbdown
Frazer Cook
By: 'Damien L'
Oct 14,2017
0 people found
this helpful
I had a very bad experience with Winkworth, Willesden Green branch, regarding a letting. We provided all the information to the landlord via the Winkworth about our incomes. He accepted our offer and 2 weeks later he changed his mind, after the expected date of moving! We had to email and call Winkworth many times without answer and at the same time they were publishing ads on internet for the same flat. We have been in trouble and at the end they kept £50 fees! They have been very unpr...
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Comment on agent fees
Scheme
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Dec 07,2016
Minithumbdown
By: 'Completely Ignored'
Dec 07,2016
5 people found
this helpful
It surprised me how Winkworths go through the effort and expense of dropping mail shots through my letterbox and when I subsequently call them for a valuation I am promised a call back that was not forthcoming and also completely ignored when contacting them via e-mail. Do you really want to market your property with an agent that shows no form of enthusiasm or interest ?...
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May 31,2016
Minithumbdown
Christine Boyd
By: 'Anonymous'
May 31,2016
7 people found
this helpful
We appointed Winkworth as managing agents of our flat to relieve some stress from managing the property ourselves. However due to a lack of care of duty from Winkworth, the stress increased tenfold for us due to the fact that they let the property to tenants without a valid signed AST contract in place which caused numerous problems with then seeking reposession and claiming damages from the deposit....
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Apr 08,2015
Minithumbup
Aaron Priscott
Telisha Hanson-Towsend
By: 'Martha Prideaux'
Apr 08,2015
0 people found
this helpful
They gave a great service from the very beginning, starting with a fair and realistic estimate of what I would get for the property. They did not offer the highest income for my house- instead they gave a realistic view of what they expected to get. When I asked to put it in at a higher price, they agreed to try, but it ended up going for the price they initially predicted. They were very helpful with regards to preparing the property to the correct standards and also with how to best deal with ...
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Comment on agent fees
Very reasonable fees- they were roughly the same fees as all the local agents in the area and in some instances they were more reasonable than the local agents, which was surprising.
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Feb 18,2015
Minithumbup
Christine Boyd
By: 'Jake phythian'
Feb 18,2015
0 people found
this helpful
Christine was great throughout the whole process. She is very polite and helpful and made things very clear. She kept me up to date with anything I needed to do and was very understanding when there was a problem with my accountant. I am very happy with the service I received from Christine and because of this I would reccomend winkworth to anyone....
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Feb 18,2015
Minithumbup
Aaron Priscott
By: 'Jake Phythian'
Feb 18,2015
0 people found
this helpful
The first thing to note about the service I recieved is the regular updates. I have never had this before and it is absoulutly brilliant that Aaron would ring pretty much every day just to let me know what was going on. I really appreciated that he would call even though sometimes there wasn't much to tell me. It put my mind at rest and made me feel like I was dealing with a proffesional that actually cares about what he does for work. I also really liked that he would tell me exactly what was h...
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Dec 19,2014
Minithumbup
Aaron Priscott
By: 'Francesca Quaradeghini'
Dec 19,2014
0 people found
this helpful
I found Aaron to be helpful, affable, informative and very clear in his communications. He is friendly, honest and on time! I highly recommend him....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 03,2014
Minithumbdown
By: 'Ms Speight'
Dec 03,2014
6 people found
this helpful
The service we received was great until we moved in. It took us weeks to get an incomplete inventory. They said they did not get our emails. They didn't take/return our calls. A kitchen cupboard fell on my year old which, six months after moving in, they have still not replaced. They promised on two occasions it would be sorted within 24 hours. It has still not been sorted. Three and half months ago we reported rain penetration. Now we have rain water constantly seeping through the walls into th...
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Comment on agent fees
Why pay fees when the service they provide post-move in is unacceptable.
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Nov 12,2014
Minithumbup
By: 'tancred bradshaw'
Nov 12,2014
1 people found
this helpful
I would like to thank Tormod for all his efforts in assisting me in the purchase of 108 Ashford Court. This was achieved in a relatively short period of time and in the face of certain time pressures. Every effort was made to communicate with the sellers solicitors and to provide relevant information. Altogether this have been a very satisfactory result....
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Oct 22,2014
Minithumbup
Jaspreet Dabb
By: 'Dyne'
Oct 22,2014
1 people found
this helpful
Overall, we're very pleased with the service we received. Unlike other agents/agencies in the area, Jaz was punctual in meeting us to view the property and kept us well-informed on the process of taking the property. She went out of her way to help us secure the flat, despite risking running late for another meeting (we hope she wasn't too late!). There was one miscommunication in handling the move-in date, but this worked out in the end....
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Comment on agent fees
Generally, we think real estate agencies constitute a bloated industry that should be reigned in. The fees for tenants and property owners alike do not reflect the limited service these agencies provide. As a \"middle-man,\" agencies skim off the property-market, and we think small, local landlords would be better off managing their property themselves. Of course, tenants would be thrilled to avoid costly fees.
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Oct 15,2014
Minithumbup
Aaron Priscott
Telisha Hanson-Towsend
By: 'Glengal road'
Oct 15,2014
2 people found
this helpful
Aaron Priscott was my lettings negotiator and helped me find a flat very quickly. He was courteous and knowledgeable and provided a great experience. He is highly recommended and a very nice chap. Telisha Hanson-Townsend was equally very helpful in helping navigate the contract and moving process. She is also very courteous and professional. All around it was an excellent process and very professional....
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Sep 28,2014
Minithumbup
Tormod Smith
Russell Chilvers
By: 'houseseller'
Sep 28,2014
1 people found
this helpful
Tormod and Russell dealt with a rather long and difficult sale in an efficient and professional manner. Both are pleasant to deal with, intelligent, quick to understand, hard working and were always on the ball chasing things up and letting us know how things stood. They certainly raised my opinion of estate agents...
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Sep 03,2014
Minithumbup
Russell Chilvers
By: 'colin skinner'
Sep 03,2014
1 people found
this helpful
The staff at winkworth, especially Russell Childers were brilliant. Despite 2 sales falling through, they still managed to get a third set of buyers quite quickly and handled it all with a professional and courteous attitude at all times. Very pleased indeed, recommended without hesitation....
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Sep 02,2014
Minithumbup
Russell Chilvers
By: 'Sebastian'
Sep 02,2014
0 people found
this helpful
Russell was a fantastic intermediary in the purchase of our first flat. He responded immediately to enquiries which enabled us to exchange in three weeks. We would have no hesitation in instructing Russell to sell the flat in a few years time....
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Sep 01,2014
Minithumbup
Aaron Priscott
Telisha Hanson-Towsend
By: 'Charlie'
Sep 01,2014
1 people found
this helpful
Aaron was great from the start. His knowledge and advice of the renting market in the area was invaluable. He was friendly and was very clear about all the costs involved and the process moving forward. He answered every question we asked and made a concerted effort to make time for us . Was very happy happy with the service provided an excellent advocate of Winkworth. Telisha was also great handling a very difficult and quick move in date. She worked quickly to assure all our points and co...
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Comment on agent fees
The Agent fee\'s were really good value. The transparency Winkworth provide is the best in the business. I will be recommending Winkworth to any friends house hunting.
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Aug 31,2014
Minithumbup
Tormod Smith
By: 'Simon Rogers'
Aug 31,2014
1 people found
this helpful
The team at Winkworth were all extremely professional and dedicated to letting our property and then eventually selling it. I can highly recommend them to anyone who requires either of these services. Five stars guys!!!!!...
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Aug 31,2014
Minithumbup
Jason De Sousa
By: 'RP'
Aug 31,2014
1 people found
this helpful
Jason actively sought out numerous possible tenants for my flat at a difficult time (Christmas 2013) and the tenants who have now been in the flat so far have been good with no issues so far. He called me with regular updates as and when they were necessary. All in all a good, professional service....
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Aug 29,2014
Minithumbup
Jaspreet Dabb
Jason De Sousa
By: 'Amanda Turner'
Aug 29,2014
1 people found
this helpful
I have used Winkworths Willesden Green office on two occasions to rent my property local to this office. Both Jas and Jason have been very efficient in finding both longer term tenants for my property. They have carried out the necessary checks and helped in finding tenants swiftly. The property was vacant for 2 days only between tenancy agreements. They also were very helpful in keeping me informed every week as to how they were getting on to find someone to rent. I have been extremely hap...
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Aug 28,2014
Minithumbup
Jason De Sousa
Jaspreet Dabb
By: 'alt'
Aug 28,2014
2 people found
this helpful
Jason was very business like and efficient. He managed to let our property in the time frame that we gave him and for the full asking price. Jaspreet was excellent, very personable and helpful and always at the end of the phone to answer questions....
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Aug 22,2014
Minithumbup
Aaron Priscott
By: 'N'
Aug 22,2014
2 people found
this helpful
After leaving my details at the agency, Aaron called me to show me this place, before it was advertised online. I decided I wanted it and things moved forward very quickly. Aaron was extremely helpful and professional. We very much appreciated his help. However, when it came to signing the contract things dragged out unnecessarily. The agency insisted that we pay everything (deposit + fees + month in advance)immediately, before even letting us even sign the contract, which I felt was unfair....
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Aug 21,2014
Minithumbup
Kevin Pearcey
Jason De Sousa
By: 'David Urry'
Aug 21,2014
2 people found
this helpful
Jason de Sousa is a very polite and efficient agent and also a very pleasant person. He helped me with matters that were outside his responibilities of finding a tenant and completing the tenancy agreement, like for example the condensation problems I was having with the flat ( which I had just bought ). This was before he started to act as an agent and that is why I left the previous agency and dealt with him. He has moved to another branch, unfortunately, but Kevin who I now deal with is also ...
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Aug 20,2014
Minithumbup
Aaron Priscott
By: 'Stephen'
Aug 20,2014
2 people found
this helpful
Once I had seen the property in question advertised, I called to make an appointment to view - this was handled in a professional manner and I was able to visit the property the next day. Aaron was very helpful throughout the process and very organised once I made made an offer to let the property. I also had dealings with Jaspreet who was also friendly and helpful throughout the process. Thanks again - a smooth and successful process throughout!...
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Aug 18,2014
Minithumbup
Russell Chilvers
By: 'Mrs Critchley'
Aug 18,2014
3 people found
this helpful
We met with a number of estate agents when we were first looking to put our property on the market and Winkworth's instantly stood out. Compared to the other agencies they offered a flexible service and we felt Russell gave us some excellent advice on our house sale and reassured us that he would get the buyers in which he did. The service from initial instruction was slick, professional with the house on the market within 24hrs of being photographed and communication lines were brilliant all th...
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Comment on agent fees
Very competitive and the willingness to negotiate on the fees was appreciated.
Was this helpful? Yes
Aug 18,2014
Minithumbup
Russell Chilvers
By: 'Sarie'
Aug 18,2014
3 people found
this helpful
The Willesden Green Winkworth team were very competitive with their sales commission as well as being professional to deal with. Russell was outstanding in organising the open day of the flat and gathering a group of validated buyers that were serious about the area and the type of property. We had two offers on the table by the end of the day. A challenging sale scenario played out over the next couple of months which Russell and his team navigated with diplomacy and tact. A bit more commun...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Aug 14,2014
Minithumbup
By: 'Sophie Oliver'
Aug 14,2014
3 people found
this helpful
The agent was very proactive and knowledgable about the property in his viewings to prospective buyers. He had the right amount of enthusiasm without being over the top and respected buyers opinions. They listened to us (the sellers) instructions carefully and respectfully and reflected this in the way they handled each individual prospective buyer....
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Aug 12,2014
Minithumbup
Tormod Smith
Russell Chilvers
By: 'marcsperber'
Aug 12,2014
2 people found
this helpful
We used Winkworths (Willesden Green) to successfully sell our flat, previously using Foxtons (Willesden Green) to no avail. The team brought in the perfect prospective buyers to view the property and it was sold within a week, after one open day, and for above the asking price. Tormod and Russell were both extremely communicative, proactive and highly professional throughout the entire process, any issues we had were dealt with with speed and accuracy. I have no hesitation in recomme...
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Jul 15,2014
Minithumbup
Russell Chilvers
By: 'Leon Stone'
Jul 15,2014
2 people found
this helpful
From the first visit I had a confident feel about dealing with Russell and this continued when I met the team. They were all well presented, positive and professional and were throughout the whole transaction which was stressful and time-consuming but through no fault of the agents. They chased the solicitors constantly and pushed the buyers to perform, and I felt they were in control throughout. I'm very pleased with the performance of Russell, Tormod and the rest of the team at Winkworth Wille...
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Comment on agent fees
Not the cheapest agent out there but you get what you pay for in life and I\'m happy to pay for a great price achieved and excellent customer service.
Was this helpful? Yes
Jul 14,2014
Minithumbup
Russell Chilvers
Tormod Smith
By: 'GillianSwaine'
Jul 14,2014
2 people found
this helpful
Russell and Tormod moved heaven and earth to get my sale to a positive conclusion. They were proactive and supportive, when at times, things looked like stalling. Without them working on this sale, I really don't think we would have reached the positive outcome which we have, and I can't thank them enough! I would not hesitate to recommend Winkworths if Russell and Tormod are examples of the calibre of their employees!...
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Comment on agent fees
A fair fee for the amount of effort required by the agents
Was this helpful? Yes
Jun 30,2014
Minithumbup
Aaron Priscott
By: 'CL'
Jun 30,2014
4 people found
this helpful
Aaron has been a pleasure to work with. Professional, courteous, efficient and reliable. His communication skills are excellent both with us the customer, and also prospective tenants. He always gave us notice of inspection times and was always prompt. We felt his review of our property was realistic and his knowledge of the local rental market comprehensive. Aaron was always quick to respond to our queries. Overall we're really pleased with the service Aaron has provided us with and based on th...
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Areas covered
  • NW2
  • NW10
  • NW6
  • W9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
87% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,560
  • Max: £1,000,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 9 2 16 0 2 0 0 2
Tormod Smith Tormod Smith
Sales Negotiator
4 reviews

About Tormod No description set View full profile
Christine Boyd Christine Boyd
Administration Manager
5 reviews

About Christine No description set View full profile
Telisha Hanson-Towsend - upload your photo Telisha Hanson-Towsend
3 reviews

About Telisha No description set View full profile
Jaspreet Dabb Jaspreet Dabb
Lettings Negotiator
4 reviews

About Jaspreet No description set View full profile
Kevin Pearcey Kevin Pearcey
Lettings Manager
1 reviews

About Kevin No description set View full profile
Raphael Charles - no image available Raphael Charles
1 reviews

About Raphael Senior Negotiator View full profile
Frazer Cook - upload your photo Frazer Cook
1 reviews

About Frazer No description set View full profile

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Last updated at 2:30 PM 01/11/2017 by allAgents

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Last updated at 2:30 PM 01/11/2017 by allAgents

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