Clapham, London, SW4
5/5, 6 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Located in the heart of pretty Clapham Old Town, our Winkworth team know the area inside out. We also have very close connections with our neighbouring offices in Battersea, Pimlico and Kennington, which means you get four offices looking after your interests. So, that’s more homes to choose from ... show more Located in the heart of pretty Clapham Old Town, our Winkworth team know the area inside out. We also have very close connections with our neighbouring offices in Battersea, Pimlico and Kennington, which means you get four offices looking after your interests. So, that’s more homes to choose from and a large captive audience if you’re selling or letting.

Estate Agents in Clapham SW41 | Property & Flats to Rent Houses to Buy

Opening Hours
Address

Winkworth
16 The Polygon
Clapham,London
Greater London
SW4 0JG
020 7498 8600

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £530,000 £1,400,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 3 0 2 0 0 0
Areas covered
  • SW4
  • SW8
  • SW9
  • SW2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TDS
Latest Properties

No Properties

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“Very professional from beginning to end, se......”

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Jan 24,2020
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Bradley
By: 'Keith'
Jan 24,2020
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Very professional from beginning to end, selling my fathers property was not easy but Bradley was very helpful and fantastic , even in the darkest days he gave us hope and pushed to get the sell done. I would use them again should I ever sell ...
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“Our agent George was by far the most useful a......”

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Sep 26,2019
Minithumbup
George
By: 'Gina'
Sep 26,2019
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Our agent George was by far the most useful and engaged estate agent that we came across on our search for buying a house. He was responsive and at times went above and beyond what I imagine estate agents would typically do. He was one ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Winkworth: Our complaints procedure

Winkworth is a franchise, operated by Winkworth Franchising Limited. The following notes
are provided for your guidance in the event that you wish to make a complaint against any
Winkworth office, all of which are independently owned and operated.


PLEASE NOTE THAT THE COMPLAINTS PROCESS IS A WRITTEN ONE, ENSURING THAT ALL
CORRESPONDENCE WITH BOTH PARTIES IS CLEARLY RECORDED.


Notes for the Guidance of Complainants


All Winkworth offices are members of The Ombudsman Service {TOS} and we aim to
provide the highest standards of service to all our clients. It is a condition of our
membership of the Scheme that all complaints are dealt with through our own internal
Complaints Procedure. This provides the opportunity for the complaint to be resolved
before the need to refer to the Ombudsman arises.


To ensure that your interests are safeguarded, all complaints are initially dealt with by the
office concerned and ultimately by the Franchisor, Winkworth Franchising Limited. If your
complaint is not resolved to our mutual satisfaction you can approach the TOS, who will
provide an independent review and assessment of the complaint.



The Complaints Procedure


STAGE 1


f you have a complaint against a Winkworth office, please provide a written summary of
the nature of your complaint and confirm the name of the individual with whom you
dealt. Your summary should be address to the franchisee of the office against which you
have a complaint. In the case of the office issuing this leaflet, your letter would be
addressed to:




Nick Goble
207 - 217 Lavender Hill
London
SWll SSD
Email: ngoble@cpcinvestment.co.uk


Your complaint will be acknowledged immediately and you will be given a time-scale
within which a formal written response will be sent. The formal written response will
inform you of the outcome of the initial investigation and any actions taken or to be taken.



STAGE 2


f you are not satisfied with the initial outcome of the franchisee's investigation, you will
be provided with the opportunity to have your complaint reviewed by the Franchisor,
Winkworth Franchising Limited.
Please provide a copy of your complaint with a covering letter requesting further
investigation. Remember to also include copies of all your correspondence with the
franchisee and send to:



Complaints Department
Winkworth Franchising limited
11 Berkeley Street
Mayfair
London, W1J 80S
Email: hdh@winkworth.com



STAGE 3


If you are dissatisfied with the final findings of the Franchisor Review, you are at liberty to
have the matter referred to the TOS, whose contact details are supplied below. You are
also entitled to have your complaint referred to the TOS should Winkworth fail to deal
with the complaint expeditiously i.e. within three months of the date of written
notification to Winkworth.


By referring your complaint to the TOS, it will be reviewed and a final decision provided to
you via the TOS.


PLEASE NOTE: Complaints between landlords and tenants are not covered by the
procedures outlined above. However, as the agent we would hope to be in a position to
assist both Parties to resolve any issues, even though there is no obligation on our part to
do so.


Contact details for The Ombudsman Service (TOS}:
The Ombudsman Service
PO Box 1021
Warrington
WA49FE
Telephone: 0330 440 1634
Website: www.ombudsman-services.org

Last updated at 1:19 PM 16/10/2014 by allAgents

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Winkworth

Branch - Clapham, London, SW4