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    Chloe Carpenter
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    Kirstie Barber
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Winkworth Estate Agents

45-47 Station Way Cheam
Surrey
SM3 8SD

020 8770 7766

Aug 05,2015
Minithumbup
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Aug 05,2015
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Right from our first meeting to discuss the property we have been very impressed with all aspects of the service we received from Winkworth. Everyone worked hard on our behalf but I wanted to make particular mention of Kirstie, who did many of the viewings, including the crucial one that achieved the offer, and then guided us through the whole process through to completion last Thursday. Having Kirstie advise us and keep us informed meant the whole process was relatively stress-free for us, whic...
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By: Neil
Aug 13, 2015
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Thanks for taking the time to post such a lovely review - its much appreciated. We look forward to working for you again on your next property sale.....
Apr 02,2015
Minithumbup
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Apr 02,2015
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Excellent service from start with Shaun and then great negotiation by Jordan. First time I have felt that an agent has really earned their fee! Friendly staff and great communications....
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By: Shaun
Apr 07, 2015
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Hi Alistair Thanks for taking the time to submit your review - very much appreciated. We will also be forwarding 5% of our fee to Sutton & Epsom Rugby Club, in keeping with our sponsorship deal with them. Best regards Shaun....
Mar 25,2015
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Mar 25,2015
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Really pleased with Winkwoth and services they have provided. The sold my property and also bought me a property. The mortgage was also arranged by them. Excellent job. well done....
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By: Shaun
Apr 07, 2015
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Hi Saeed Many thanks for taking the time to leave a review - very much appreciated. I know your move wasn't going particularly well before we got involved and you had had several issues with your previous agent, so I'm pleased we managed to get things back on track as well as resolve the issue caused by your original mortgage lender. Best regards Shaun....
Feb 03,2015
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Feb 03,2015
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Recently sold my late mothers property through Winkworths in Cheam Village. From the beginning they offered a very efficient service with competitive price. Sale went through smoothly which was much appreciated given the nature of the sale. I would definitely recommend them....
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Comment on agent fees
very competitive
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By: Shaun
Feb 06, 2015
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Hi Dawn Thanks for taking the time to submit your review. Much appreciated. I know you'd had numerous problems with the first agent you instructed so I'm very pleased that once we were instructed, we managed to find you a buyer quickly and progress everything through to exchange of contracts. If we can ever be of any further help in the future, just let me know. Best regards Shaun....
Feb 02,2015
Minithumbup
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Feb 02,2015
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Very proactive in sourcing and sending prospective clients. Prompt and on time for viewings and communication was very good. Excellent service....
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Comment on agent fees
Consider the fees to be too much โ€š£2,500 to โ€š£3,000 would have been sufficient.
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By: Shaun
Feb 18, 2015
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Dear Mr Kern Thanks for taking the time to post your review รขโ‚ฌโ€œ Iรขโ‚ฌโ„ขm very pleased to hear you were happy with our service. I note your comment relating to our fees but, unfortunately, it just wouldnรขโ‚ฌโ„ขt be possible to provide the same level of service whilst offering low fees. Typically, low fee estate agents lack the resources to provide a proactive sales approach along with effective sales management which often results in a lower selling price being achieved along with a hi....
Jan 15,2015
Minithumbup
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Jan 15,2015
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Excellent advice at the outset from Neil on presenting our flat appropriately, asking price and likely buyers. Very helpful to manage our expectation of who might be looking at it and what to expect. He was very open in the negotiation phase allowing us to fully consider and understand offers without pressure and he was never a "hard sell" type of agent. Once we had accepted an offer, he managed the buyer for us while we had to sort out some legal issues and it was comforting to kno...
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Comment on agent fees
Average in the marketplace and good value given the attentive service and good advice - a seasoned professional instead of a junior salesman.
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By: Neil
Jan 26, 2015
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Thank you for your kind review. We are very pleased that you found our service and advice valuable to you and competitively priced.....
Aug 18,2014
Minithumbup
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Aug 18,2014
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Having just completed on my property sale i can only speak highly of the excellant and professional service i recieved from the team at Winkworth's. My property was on the market for a small period of time and the communication and feedback from the team was second to none particulary when chasing the buyer and buyers solictor. Special priase for Neil Barnes who looked after my sale and Renee if the office who was excellant and always availble to deal with any of my many requests!! Thanks aga...
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By: Neil Barnes
Aug 18, 2014
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Thanks Steve for your kind review , much appreciated by all at Winkworth. Communication is key in our business and we pride ourselves on keeping clients informed of progress and addressing the many issues that inevitably crop up during the conveyancing process. Its also common for us to need to secure another buyer if the first buyer withdraws from the transaction, as happened here.....
Jun 24,2014
Minithumbup
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Jun 24,2014
1 people found
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I found Winkworths staff to be both efficient and friendly. Both the staff member who showed me around the property and the one who dealt with the sale were very helpful and at no point did I feel pressurised or like any question was too much trouble. The agent involved in the purchase of my property was extremely helpful and helped to move things along smoothly, chasing both sides solicitors etc. All in all I have had an excellent experience of Winkworths and would definately use them again a...
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By: Neil
Jun 25, 2014
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Thank you for your review , your comments are most appreciated and we are delighted you had an excellent experience with Winkworth .....
Mar 17,2014
Minithumbup
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Mar 17,2014
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The engagement process at Winkworth at Cheam was very straightforward. We found the partner, Shaun to be personable and understanding of our situation and not a \'sterotypical salesman\'. We had plenty of viewings but on a couple of occasions things were not left as they should , ie. blind left up at front of house, mud trodden across kitchen floor and mat (which had to be washed!), power shower turned on and water splashed. On one occasion the back door was left unlocked for a short time...
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By: Shaun
Mar 21, 2014
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Hi David Thanks for taking the time to write a review, we really do appreciate all feedback. I'm sorry that on some occasions things weren't left as they should have been as our policy is always to "leave as we find". I'm also sorry to hear that some mud had been trodden into your property. Unfortunately these things are hard to legislate for, especially when people are viewing the garden during the winter months. As you know, it wasn't always easy keeping your sale together for suc....
Mar 10,2014
Minithumbup
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Mar 10,2014
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Having just exchanged on the sale of my property, I would like to thank both Neil and Shaun at Winkworths for all there hard work and professional manner throughout the process. From the first stages of marketing until the sale exchanged contracts I was updated on the progress at every stage which kept me at ease. I would not hesitate to recomend them to Family and Friends and will most certainly use them in the future. Thanks again to all of you at Winkworths....
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By: Neil Barnes
Mar 17, 2014
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Thank you very much for this excellent feedback , it is just what we like to hear ! Sadly many agents neglect their clients once a sale is agreed and vendors are left in the dark as to what is or isn't happening which causes unnecessary worry. Before appointing an agent it is important to find out not only how they plan to sell the property , but how they plan to progress the sale through to a successful and stress free completion.....
Mar 03,2014
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Mar 03,2014
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The service received was first class from start to finish. It was highly professional with a high level of commitment....
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Mar 02,2014
Minithumbup
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Mar 02,2014
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Neil ensured the entire process of buying the house was stress free from start to finish.He remained very professional at all times and he responded immediately to any concerns I had. Furthermore he assisted me when required by liaising between the sellers solicitors and mine which greatly helped to speed up the process. I was very impressed and would recommend his firm very highly....
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By: Neil Barnes
Mar 03, 2014
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Thank you so much for your feedback , it is greatly appreciated . When choosing an agent , we always advise people to consider whom they would want to be handling the sale after it is agreed . At Winkworth , we see the whole process of communication to be important enough to have a Partner deal with the sale from start to finish . This way we can ensure the quality and consistency of service delivery.....
Feb 05,2014
Minithumbup
By:
Feb 05,2014
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I have given the Cheam Winkworth branch an excellent rating for many reasons, firstly they work so hard to get people round to view. Our property was located on a busy road and had much work needed in order to bring it up to standard, not an easy property to sell. They were courteous and professional in every way and an absolute pleasure to deal with. We achieved an offer way above what we had hoped and were over the moon. When the first buyers pulled out of the sale they worked hard to secure a...
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Nov 28,2013
Minithumbup
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Nov 28,2013
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I found the service offered by Winkworth both friendly and professional in all aspects and the team kept me informed at all times on the progress of my sale. Mr. Shaun Amner initially advised on all aspects of marketing my property, and Ms. Jordan Rhodes dealt with all viewings, most of which were conducted in my absence. Mr. Neil Barnes supported the team with prompt and helpful responses to emails. I would have no hesitation in recommending Winkworth to potential sellers and buyers, and...
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By: hontas
Dec 12, 2013
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Thank you for your kind comments about our professional service , it is much appreciated . We look forward to working for you again in the future.....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ157,000
  • Max: ยฃ495,000

Letting
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Chloe Carpenter - upload your photo Chloe Carpenter
2 reviews

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Shaun Amner - no image available Shaun Amner
9 reviews

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Jordan Rhodes - no image available Jordan Rhodes
sales negotiator
5 reviews

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Susie  - upload your photo Susie
1 reviews

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Kirstie Barber - upload your photo Kirstie Barber
1 reviews

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