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William Parkman & Daughters

19 Bridge Street Newbridge, Newport
Caerphilly
NP11 4SE

01495 244396
Apr 01,2017
Minithumbup
By:
Apr 01,2017
0 people found
this helpful
I rented via Parkmans for 18 months and can honestly say I had no issues at all. When I initially contacted them they showed me 2 properties and the one I chose was very reasonable for the area and the process very straightforward. I was allowed to decorate (had to be put back upon vacation) and if I was not available for repairs or inspection I gave permission for them to enter without me there which was very convenient. Any repairs I needed (only one) were dealt with quickly and professionall...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 21,2011
Minithumbdown
By:
Oct 21,2011
3 people found
this helpful
This is our first stint as tenants in a rented property, so we have no other agents to compare with. However, some issues have left a sour taste. The first is whenever you report a problem, they will give you their work person's mobile number. No matter how much you call and leave messages, you never get an answer or a response. I suspect they work to a fixed rate contract, and/or are overstretched with a big workload. They will only do anything if Parkmans themselves make an effort to ask them....
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Aug 10,2011
Minithumbdown
By:
Aug 10,2011
1 people found
this helpful
Shocking!! Charge you for everything! Took them 2 weeks to fix my boiler! Would strongly avoid and never recommend to anyone. Asked my new estate agents and they said they were the worst and slowest for tennant references... and they were right!...
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Was this helpful? Yes
May 16,2011
Minithumbdown
By:
May 16,2011
3 people found
this helpful
Avoid!!!! This letting agent is terrible, and I would not recommend anyone to rent with them. They charge you for nearly everything possible. If you miss an inspection they charge 15quid then they charge you 15quid again if you miss the second then they will let themselves in with spare keys and the inspection has got to be convenient for them and not for yourself. They charge you 40quid for cleaning the cooker. You are not allowed to drill holes to put curtains up, they charge you an arm and a ...
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Was this helpful? Yes
By: Woof Woof
Jul 29, 2011
View all comments (1)
This is exactly what i went through. £15 for a letter is ridicilous! They don't give you time...they don't give you which part of the day it will be (morning/evening). They don't carry a spare key with them unless you tell them too?? Bizzare! I moved into the house with a broken boiler on a sunday morning so my first days were in the cold! ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
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