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    fiona ellery
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William H Brown

80 Bridge Street Worksop
Nottinghamshire
S80 1JA

01909 500505

Oct 12,2015
Minithumbdown
By:
Oct 12,2015
0 people found
this helpful
Appalling customer service and attitude. Progressed at a snail pace. Strongly advise against use. 60% of the viewings didn't turn up ...possibly not the fault of the agent, but who knows and nether the less quite frustrating. A couple of the viewings who did turn up commented on the poor service they received in trying to get a booking! Phone calls rarely returned, resulting in having to constantly chase them. Initial sales conversation was really good and informative, house photos amazing, but ...
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Was this helpful? Yes
May 05,2015
Minithumbdown
By:
May 05,2015
1 people found
this helpful
I let the flat 1 year ago. the service has been poor the flat is damp and I ended up moving out. I cannot get my deposit back because they no longer deal with the landlord. please keep clear of these they do not wish to represent you on any issue they just want to take your money and run. at the end of the day THEY are supposed to help and protect you. they have no interest what so ever in any of their tenants. really bad customer service....
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What agent could do to change your mind?
they could have been a better service provider and helped to provide the service in which they promised. they are not interested in anyone just keeping the monthly figures to their targets.
Comment on agent fees
I cannot get my deposit back
Was this helpful? Yes
Jul 08,2013
Minithumbdown
By:
Jul 08,2013
2 people found
this helpful
I chose w h browns to manger my property while I went travelling they told me that they would deal with the whole letting from start to finish. They found a tenant with good references they told me, so it was all finalised and I left for abroad. Two months into the tenancy the tenant defaulted payment and refused to pay, w h browns told me they would deal with this,this is what you pay us for. So it\'s now 4 months later and the tenant is still refusing to pay and w h browns inform me they issu...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £130,000
  • Max: £130,000

Letting
  • Min: £0
  • Max: £0



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