“We bought property through William H. Brown S......”
1 Star Review
Oct 09,2019
By:
'Customer'
Oct 09,2019
Services: They arranged our mortgage
Would you recommend?: No
Postcode: PE11
They arranged our mortgage
Postcode: PE11
0
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We bought property through William H. Brown Spading Branch.
Sales people was very nice and polite, but we done mistake and we decided to use David Bourner (Mortgage adviser services).
It was our biggest mistake - all mortgage process took more than 7 month, because he ...
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“Exceptional dedication...”
5 Star Review
Jun 06,2019
By:
'Mr'
Jun 06,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE2
Lettings (as a Landlord)
Postcode: LE2
0
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Sarah has been extremely instrumental in dealing with non-paying tenants and keeping me fully updated. She diligently liaised with the Leicester Branch of William H Brown which handled the let and the Rent Arrears team and although the issue has not been fully resolved yet ...
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“professional and kind...”
4 Star Review
Jun 06,2019
By:
'Sudheer'
Jun 06,2019
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: Yes
Postcode: B98
Lettings (as a Landlord)
Rent PCM: £625
Postcode: B98
0
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I had a boiler issue at my property at a time when I had planned a trip abroad. Charley helped to get it sorted with local help and kept the tenants from escalating the matter. I was getting very upset as the initial costs were ...
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Comment on agent fees
no comment.!
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5 Star Review
May 23,2019
By:
'Barbara'
May 23,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PE11
Lettings (as a Landlord)
Postcode: PE11
0
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Stephanie has dealt with the recent issue at my property, swiftly and without any hassle.
It's been resolved in just a couple of days.
Polite and to the point both on the phone and by email.
It's nice to know there is someone caring for ...
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Comment on agent fees
Fees are acceptable
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“Sarah has been top class throughout...”
5 Star Review
May 22,2019
By:
'Mr'
May 22,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE51
Lettings (as a Landlord)
Postcode: LE51
0
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Sarah is very positive and very professional in every way, dealing with tenants can't be easy at times, but I found her very calm and very professional....
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Comment on agent fees
Good
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“Reliable and efficient...”
5 Star Review
May 22,2019
By:
'David'
May 22,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PE11
Lettings (as a Landlord)
Postcode: PE11
0
people found
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Faridah did what it said on the tin. She reliable and efficiently did what she said she would do. I am grateful for her help....
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Comment on agent fees
N/A
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“Excellent Customer Care...”
3 Star Review
May 21,2019
By:
'Nicpink73'
May 21,2019
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: LE4
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: LE4
0
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Sarah has gone over and above to help me at the end of my tenancy following being given incorrect information by the Leicester Branch - Neeley.
Her calm and friendly manner set me at ease and she talked me through the process....
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Comment on agent fees
Unable to comment
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“Very professional very fair very helpful with a very difficult tenant...”
5 Star Review
May 17,2019
By:
'Mark'
May 17,2019
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: B927
Lettings (as a Landlord)
Rent PCM: £750
Postcode: B927
1
people found
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Ive has a very good experience for sequence with Charley Mansfield, my apartment had a very difficult tenant in and the help and professional support Charlie has given has helped me with a difficult and stressful situation right to the end !!
I'm very impressed...
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Comment on agent fees
Good
1
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“Excellent customer service...”
5 Star Review
May 14,2019
By:
'Mr'
May 14,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE4
Lettings (as a Landlord)
Postcode: LE4
1
people found
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Sarah manages our properties for us, excellent customer service, so friendly and helpful to deal with. highly recommend. Thank you so much...
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“Outstanding performance...”
5 Star Review
May 09,2019
By:
'Abbie'
May 09,2019
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: PE3
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: PE3
1
people found
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I have had the pleasure to work with Gill over the past 3 years, and I just feel moved to put in writing just how amazing she is! As a landlord, the worst part of any problem occurring, is that you feel powerless to actually see ...
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1
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“Helpful and efficient...”
5 Star Review
Apr 25,2019
By:
'Trishul'
Apr 25,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE2
Lettings (as a Landlord)
Postcode: LE2
0
people found
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I found Sarah to be very helpful as landlord, she is kind, efficient and will do her upmost best to help you....
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5 Star Review
Mar 25,2019
By:
'Keith'
Mar 25,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PE1
Lettings (as a Landlord)
Postcode: PE1
1
people found
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Many thanks Lee and Toby for your great service.From day one i had every confidence that you would find me a suitable tenant.Nothing was too much trouble and your professionalism and commitment shone through.This is the first time i have used your ...
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Comment on agent fees
The fees were what i would expect to pay as a Sequence life member.
1
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“Getting to know Sarah Hollands...”
4 Star Review
Mar 08,2019
By:
'Anush'
Mar 08,2019
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: LE5
Lettings (as a Tenant)
Rent PCM: £575
Postcode: LE5
2
people found
this helpful
I'm new to Leicester so ever since moving into my new property i felt like Sarah Hollands made so much effort in making me feel welcomed and supported me through out all the maintenance work. If anything needed fixing Sarah would be the first to ...
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Comment on agent fees
Agents fees are high but you are paying for what you are getting
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5 Star Review
Feb 25,2019
By:
'Chloe'
Feb 25,2019
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: LE18
Lettings (as a Tenant)
Rent PCM: £750
Postcode: LE18
0
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Sarah has been an absolute angel dealing with our unfortunate circumstances in such a professional and caring manner, she is very quick and efficient, no dragging heels at all, and she only ever wants the best for you, if you ever get the chance to ...
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Comment on agent fees
Sarah has been incredible with us and dealing with our rented property! An amazing lady who is a credit to your team.
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5 Star Review
Feb 13,2019
By:
'Christine'
Feb 13,2019
Services: They manage our building
Would you recommend?: Yes
Postcode: LE12
They manage our building
Postcode: LE12
0
people found
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Both Conor and Joanne are absolutely brilliant! I cannot recommend them highly enough. They are so very helpful, professional and they get the work done. They have both had really big problems to resolve for me and have done it quickly and so that I ...
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Comment on agent fees
Good.
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“Efficient, prompt service....”
5 Star Review
Feb 04,2019
By:
'Nikki'
Feb 04,2019
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: NG68
Lettings (as a Landlord)
Rent PCM: £600
Postcode: NG68
1
people found
this helpful
Very pleased with friendly and efficient service, ensuring that all queries are answered in a timely manner and with patience. Thank you....
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1
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5 Star Review
Feb 03,2019
By:
'Ms'
Feb 03,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE5
Lettings (as a Tenant)
Postcode: LE5
1
people found
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William H Brown have been my agents for 5 years and in these 5 years agents have come and gone but Sarah Hollands is on the top of the list. Never in my life I have seen an efficient, meticulous and caring agent like her. She goes ...
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5 Star Review
Jan 28,2019
By:
'Mark'
Jan 28,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DY11
Lettings (as a Landlord)
Postcode: DY11
1
people found
this helpful
Conor has worked tirelessly managing my property having to liaise with my tenant, contractor and third parties. He works hard consistently keeping me updated and did a fantastic job to assist me with the re rating of my EPC and queries raised and extra work ...
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1
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4 Star Review
Jan 25,2019
By:
'Dr'
Jan 25,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE3
Lettings (as a Landlord)
Postcode: LE3
1
people found
this helpful
Hard, polite worker that gets something done when she says she will. Have always been impressed with the speed of reply to emails...
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Comment on agent fees
N/A
1
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5 Star Review
Jan 23,2019
By:
'RobG'
Jan 23,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE5
Lettings (as a Landlord)
Postcode: LE5
1
people found
this helpful
Stephanie has been helpful and fast to respond to matters relating to my property. She has been a pleasure to deal with and friendly, which is very welcome when trying to run a property business....
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1
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5 Star Review
Jan 17,2019
By:
'Carr'
Jan 17,2019
Services: Lettings (as a Landlord)
Rent PCM: £595
Would you recommend?: Yes
Postcode: NG12
Lettings (as a Landlord)
Rent PCM: £595
Postcode: NG12
1
people found
this helpful
Jo has been looking after three rental properties for me since September 2018. During this time I have been impressed with Jo's performance; and she replies to any queries I have, either by email or telephone, very promptly. In addition, the feedback I have received from ...
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Comment on agent fees
Good
1
people found
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4 Star Review
Jan 16,2019
By:
'Jeff'
Jan 16,2019
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: PE13
Lettings (as a Landlord)
Rent PCM: £550
Postcode: PE13
1
people found
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6 months ago Sarah logged and then remembered to arrange a Gas Certificate plus Boiler service together to obtain an excellent offer from the heating engineer.
very impressive service....
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Comment on agent fees
Fair
1
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“Absolutely amazing service...”
5 Star Review
Jan 16,2019
By:
'Mark'
Jan 16,2019
Services: Lettings (as a Landlord)
Rent PCM: £470
Would you recommend?: Yes
Postcode: LH1
Lettings (as a Landlord)
Rent PCM: £470
Postcode: LH1
1
people found
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The service, communication and Custoner first behaviour was first class. I have a few properties with various agents and my experience with Sarah stands out as excellent and she is a real star....
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Comment on agent fees
Fees are along side the normal rate.
1
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5 Star Review
Jan 13,2019
By:
'Mrs'
Jan 13,2019
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: LE42
Lettings (as a Tenant)
Rent PCM: £525
Postcode: LE42
0
people found
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Sarah Hollands is a true professional with her work. Being a Tennant any issues I have had Sarah is on the case and dealing with everything in a timely manner from start to finish. Nice to see a person who genuinely cares. A credit to ...
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Comment on agent fees
Good
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5 Star Review
Jan 11,2019
By:
'Jay'
Jan 11,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE11
Lettings (as a Landlord)
Postcode: LE11
1
people found
this helpful
Thanks Jo for recovering money from a past tenant who left six years ago. I had written off this loss, so this is great news. Keep up the good work....
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1
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5 Star Review
Jan 04,2019
By:
'RACHEL.'
Jan 04,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: B45
Lettings (as a Landlord)
Postcode: B45
1
people found
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As with previous employees of this company who have dealt with our properties we have full confidence in the ability of connor. He is both professional and polite, and responds to any query we may have in a timely manner.
I would recommend this agent ...
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Comment on agent fees
As with all charges, it would be nice to lower the costs. However, the service provided is money well spent.
1
people found
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“Prompt & Positive Landlord Support...”
5 Star Review
Jan 04,2019
By:
'Solihull'
Jan 04,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: B92
Lettings (as a Landlord)
Postcode: B92
1
people found
this helpful
Sophia has been my direct point of contact for more than twelve months. Sophia deals promptly with any queries I may have and is quick to investigate and respond. She is a positive and efficient ambassador for Sequence....
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1
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“2018 Review Fariadah Dales...”
5 Star Review
Dec 31,2018
By:
'Will'
Dec 31,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PE11
Lettings (as a Tenant)
Postcode: PE11
2
people found
this helpful
Faridah has dealt with any problems and issues I have had very efficiently and quickly, but more than this Faridah has an excellent telephone manner and seems to understand how I like to dealt with.
I am a very black and white person, with no ...
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people found
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5 Star Review
Dec 28,2018
By:
'Denise'
Dec 28,2018
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: Yes
Postcode: PE11
Lettings (as a Landlord)
Rent PCM: £625
Postcode: PE11
1
people found
this helpful
I'm a landlady of a property in Spalding, everyone in the branch are so helpful especially Faridah, I live 50 miles from my property so it's very important that my tenant is happy and able to have contact with the local agent and the agent to ...
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Comment on agent fees
Fees are pretty high but competitive
1
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5 Star Review
Dec 27,2018
By:
'Cdee'
Dec 27,2018
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: LE6
Lettings (as a Tenant)
Rent PCM: £750
Postcode: LE6
1
people found
this helpful
Emilie is brilliant, she is super helpful and any issue I have she is always on the phone and dedicated to resolving it for us. Amazing lady thank you 5*...
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