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No description available.
William H Brown

18-19 Sheep Market Spalding
Lincolnshire
PE11 1BG

01775 711711
Jun 20,2017
Minithumbup
Kay McGonigle
By:
Jun 20,2017
2 people found
this helpful
I had a very unhelpful & stuben landlady, we were evicted as our landlady said she had sold the house, we had nothing but nastyness from her, alot of brain ache & unneeded upheavle on her part, I on numerous occasions wasn't happy & Kay got the brunt end if things, she was calm & very helpful in our bad situation. Kay always answered my questions & called me back when she said she would....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jun 15,2017
Minithumbup
Samantha Greenfield
By:
Jun 15,2017
1 people found
this helpful
I found Samantha very helpful and courteous when I contacted your office in an effort to resolve a minor issue regarding a TV aerial. As I only use the flat on an infrequent basis and was also on holiday for a few weeks, Samantha organised and co-ordinated the repair work to ensure that everything was sorted for my return.JiMc...
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Comment on agent fees
Nobody likes paying fees, but it's a fact of life. You get what you pay for.
Was this helpful? Yes
Jun 14,2017
Minithumbup
Emily box
By:
Jun 14,2017
1 people found
this helpful
Competent at dealing with requests straight away Aims to resolve problems Polite and professional Will discuss issues with myself before progressing. Is impartial and often works between myself and the tenant....
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Comment on agent fees
I am paying for full management service . The fees are realistic but only if the agent does take on full management role in general.
Was this helpful? Yes
Jun 08,2017
Minithumbup
Emily box
By:
Jun 08,2017
1 people found
this helpful
Always very helpful and efficient. It's a pleasure to work with Emily. She has managed a property for me for a couple of years and has done a great job....
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Comment on agent fees
Market-level fees
Was this helpful? Yes
Jun 07,2017
Minithumbup
Gillian Clark
By:
Jun 07,2017
1 people found
this helpful
I have dealt with Gillian Clark for several years as a tenant. She has always been very polite and friendly and very helpful. Whenever we have had any questions, queries, or problems she has dealt with the matter fast and efficiently. Gillian is a star, highly recommended. Thank you Gill....
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Was this helpful? Yes
Jun 05,2017
Minithumbup
Emily box
Daniella Martin
By:
Jun 05,2017
1 people found
this helpful
So this review is for two members of staff. Hope it goes through nevertheless. Daniella and Emily have now supported us for a while. It has always been a pleasurable experience. They have dealt with all requests and issues in a prompt and always very courteous manner. They have been rock solid support. Thanks so much for all your help and your smiles (which we sense, but don't see)...
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Was this helpful? Yes
Jun 01,2017
Minithumbup
Lucy Parker
By:
Jun 01,2017
2 people found
this helpful
I have dealt with Lucy Parker for some time now in the management of my property and am entirely happy with Lucy. Lucy has a very pleasant telephone manner and is efficient and professional in all aspect. Lucy always responds and gets back to me as agreed and to update me. It is nice to think I'll ask Lucy and know the matter will be sorted. Much appreciated....
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Comment on agent fees
Appropriate
Was this helpful? Yes
May 31,2017
Minithumbup
Emily box
By:
May 31,2017
2 people found
this helpful
Emily has been fantastic chasing up my deposit, has always responded very quickly to all my emails, and dealt with everything very professionally....
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Was this helpful? Yes
May 31,2017
Minithumbup
Emilie Walker
By:
May 31,2017
2 people found
this helpful
Emilie has been an absolute star and has helped me with all of the issues I have been having, she's super quick to respond and is always understanding and positive. Emilie has helped me to resolve all of the issues....
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Was this helpful? Yes
May 26,2017
Minithumbup
Emily box
By:
May 26,2017
2 people found
this helpful
My impression was of a very courteous and efficient member of staff. My query was felt with very quickly and to my total satisfaction....
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Comment on agent fees
n/c
Was this helpful? Yes
May 25,2017
Minithumbup
kym france
By:
May 25,2017
2 people found
this helpful
I spoke to Kim about my newly rented property in Grantham to sort some of the issues out. Everyone in the office made me feel very welcome, what doesn't really happen when you're trying to report a problem. I was absolutely amazed with the high standard of service provided by Kim. She took fantastic care of me and sorted my problems out within a day (I have had the same issue in previous property and it took them two weeks). So, very well done Kim and your team! Thank you....
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Comment on agent fees
Simply amazing
Was this helpful? Yes
May 25,2017
Minithumbup
kym france
By:
May 25,2017
2 people found
this helpful
As relatively new tenants with William H Brown we have been very impressed with Kym as our property manager. She has always been polite and efficient and the repairs needed sorted out very quickly. Most importantly, communication has been excellent and we always know what is happening and when. A huge improvement on previous experiences with other agents....
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Was this helpful? Yes
May 24,2017
Minithumbup
Emily box
By:
May 24,2017
2 people found
this helpful
I am keen to write a review for Emily Box, Property Co-ordinator at Sequence Lettings, Spalding, who has recently worked incredibly hard on my behalf in relation to one of my rental properties. A problem tenant can be a nightmare for any Landlord, as it was for me, but Emily has driven tirelessly over the last few months to achieve the positive outcome we finally earned - reducing the burden of me having to chase and sort all aspects of the tenant crisis, such as liaising with the solicitors, ot...
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Comment on agent fees
I believe they are competitive
Was this helpful? Yes
May 23,2017
Minithumbup
Emily box
By:
May 23,2017
2 people found
this helpful
Emily actioned my issue immediately. Called me back when she said she was going to. Emily was very helpful and professional....
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Was this helpful? Yes
May 15,2017
Minithumbup
Emily box
By:
May 15,2017
2 people found
this helpful
Emails are prompt and usually adequately detailed. On a couple of occasions it has been necessary to clarify matters before proceeding. Quotes for work are right at the top end of the scale, however, not quite high enough to take on the hassle factor involved in doing things yourself!...
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Comment on agent fees
Please see above.
Was this helpful? Yes
May 13,2017
Minithumbup
Joanne Carr
By:
May 13,2017
2 people found
this helpful
Really helpful and responded proactively to my problem. Negotiated with staff in other branches and used her position to seek a corporate resolution to my problem. Communicated with me by text to keep me updated. Excellent responses and communication skills....
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Was this helpful? Yes
May 08,2017
Minithumbup
Emily box
By:
May 08,2017
2 people found
this helpful
Emily was very polite, helpful and always responded swiftly to queries. It was always a pleasure to speak with her on the phone....
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Was this helpful? Yes
May 04,2017
Minithumbup
Emily box
Emily box
By:
May 04,2017
2 people found
this helpful
Emily is always ' on the ball' knowing exactly what I'm talking about, when I'm sure she must be juggling plates....
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Was this helpful? Yes
Apr 26,2017
Minithumbup
Samantha Greenfield
By:
Apr 26,2017
2 people found
this helpful
Very happy with everything Samatha has done for us, couldnt of asked her to be any better. Very good at her job....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 21,2017
Minithumbup
Joanne Carr
By:
Apr 21,2017
3 people found
this helpful
Jo took over the property I rented just as I was leaving, and has been nothing but helpful and prompt. Despite the property now being on the market with a different agency, she provides an efficient and friendly link to the previous landlord and has been a pleasure to deal with....
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Was this helpful? Yes
Apr 20,2017
Minithumbup
Emily box
By:
Apr 20,2017
2 people found
this helpful
Overall a very good service. Prompt replies to queries and liaising with the tenants. always updated and kept informed. Would highly recommend....
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Was this helpful? Yes
Apr 18,2017
Minithumbup
Lucy Parker
By:
Apr 18,2017
3 people found
this helpful
This is the first time I have dealt with Lucy and I found her to be helpful, courteous and efficient. She gave me the information I requested, rang me back as promised and was totally professional whilst always dealing with me in a pleasant, friendly manner....
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Was this helpful? Yes
Apr 17,2017
Minithumbup
Carla Kerr
By:
Apr 17,2017
3 people found
this helpful
I'd like to thank Carla for helping me with a recent query. She went over and above to find out the information that I wanted in a timely and most efficient way. She called me back with information as she said she would and kept me abreast of all developments. In short, she worked with me to find a solution, where others had not. Thank you Carla....
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Comment on agent fees
The fees are fine when I feel as though I receive a service, which I did from Carla. I have a full time job which is why I rely on this service when it comes to managing my rental properties.
Was this helpful? Yes
Apr 13,2017
Minithumbup
Joanne Carr
By:
Apr 13,2017
3 people found
this helpful
So helpful and always gets things sorted quickly. Nothing ever seems too much trouble for Jo, she's great and very trustworthy....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
Emily box
Alexia Taylor
By:
Apr 11,2017
3 people found
this helpful
Efficient and pleasant,explains positively.she is helpful at all times and responds as soon as is possible in order to address any problems....
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 10,2017
Minithumbup
Joanne Carr
By:
Apr 10,2017
3 people found
this helpful
Joanne was great, she'd always get back to me within a day at most and was really helpful in organising the return of our deposit, thanks Jo! (Y)...
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Comment on agent fees
No fees, lovely
Was this helpful? Yes
Apr 05,2017
Minithumbup
Coral
By:
Apr 05,2017
3 people found
this helpful
Emily box is superb and has always been extremely helpful. She is a very good listener and a great communicator...
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Was this helpful? Yes
Apr 03,2017
Minithumbup
Samantha Greenfield
By:
Apr 03,2017
2 people found
this helpful
Samantha has very good communication skills.She is very-polite,understanding ,approachable and efficient. She is very good at contacting me when a repair needs doing She is an asset to the branch well done Helen Ing...
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Was this helpful? Yes
Mar 30,2017
Minithumbup
Joanne Carr
By:
Mar 30,2017
2 people found
this helpful
Very friendly and helpful when ever I've gone to her with problems on the house she's always been very quick in getting a resolution for us and always seems to be a good one. Look forward to carrying on working with her. I'd recommend her to other people....
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Was this helpful? Yes
Mar 22,2017
Minithumbup
Joanne Carr
By:
Mar 22,2017
1 people found
this helpful
Since my first correspondence with Joanne, I have found her to be very helpful and on the ball. I do not have to wait too long for answers from her. Very impressed....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 62% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
46 1 41 0 0 0 0 0 7 1
kym france - no image available kym france
property co-ordinator
23 reviews

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Gillian Clark - upload your photo Gillian Clark
8 reviews

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Samantha Greenfield - upload your photo Samantha Greenfield
11 reviews

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Chris Blick - upload your photo Chris Blick
1 reviews

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Daniella Martin - upload your photo Daniella Martin
2 reviews

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Emma  Callister - no image available Emma Callister
Property Co-Ordinator
3 reviews

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Charlotte Phillips - upload your photo Charlotte Phillips
1 reviews

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Alexia Taylor - no image available Alexia Taylor
Senior Property Coordinator
6 reviews

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Sally Geeson - upload your photo Sally Geeson
1 reviews

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Bethany Morris - no image available Bethany Morris
Property Co-ordinator
2 reviews

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Samantha Greenield - upload your photo Samantha Greenield
4 reviews

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Lucy Parker - upload your photo Lucy Parker
3 reviews

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Carla Kerr - upload your photo Carla Kerr
2 reviews

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Emilie Walker - upload your photo Emilie Walker
4 reviews

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Lee Major - upload your photo Lee Major
1 reviews

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Kay McGonigle - upload your photo Kay McGonigle
2 reviews

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Emily box - upload your photo Emily box
12 reviews

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Joanne Carr - upload your photo Joanne Carr
6 reviews

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Coral  - upload your photo Coral
1 reviews

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