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William H Brown

18-19 Sheep Market Spalding
Lincolnshire
PE11 1BG

01775 711711
Sep 12,2017
Minithumbup
leanne Heslop
By: 'Sally Wales'
Sep 12,2017
1 people found
this helpful
I've found Leanne to be very responsive to queries and believe that she takes my concerns as a first time landlady seriously....
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Was this helpful? Yes
Sep 01,2017
Minithumbup
Faridah dales
By: 'Joey'
Sep 01,2017
1 people found
this helpful
I'm so happy with the staff at the Spalding branch. I have 2 properties that you help me rent and can't ask for more. Especially faridah she is always so friendly and helpful. Anything I ask she comes back with answers etc so yes very pleased to be a loyal customer thanks to the staff....
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Comment on agent fees
Yes reasonably happy with the fees,
Was this helpful? Yes
Aug 24,2017
Minithumbup
Emily box
By: 'jenny'
Aug 24,2017
1 people found
this helpful
Emily has been a great help to me regarding any problems I have had with my property. Always very pleasant and deals with any problems efficiently and effectively. It has been a pleasure communicating with Emily and I am sorry she is leaving the company, I wish her well in the future....
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Comment on agent fees
Despite paying property management fees, I have it much cheaper to find my own maintenance people to do any required work rather than going through Sequence.
Was this helpful? Yes
Aug 14,2017
Minithumbup
Emilie Walker
Emilie Walker
By: 'Miss Raha Alasso'
Aug 14,2017
1 people found
this helpful
Thank you Emilie for your amazing and superb service! Honestly you've stuck to your word throughout the process of releasing my deposit. You've rang me when you said you would and contacted those who needed to be contacted when you said you would. You've resolved a matter within a couple of weeks where others have taken months and months! In addition to that being 5 months pregnant whilst raising an 8 month old is not easy but you definitely helped so much as I didn't have to constantly chase yo...
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Comment on agent fees
She deserves a raise or most definitely a bonus!
Was this helpful? Yes
Aug 04,2017
Minithumbup
Samantha Greenfield
By: 'Martin Taylor'
Aug 04,2017
1 people found
this helpful
Over the last few weeks Miss Greenfield has worked on my behalf regarding a problem over fence lines on my property in March, it has been quite involved dealing with all the parties. The problem is coming to the end and i am very grateful for her help in this matter....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2017
Minithumbup
Samantha Greenfield
By: 'Jeff Carter'
Jul 28,2017
1 people found
this helpful
Samantha always answers the phone promptly or calls back quickly and deals with any and all queries efficiently and with courtesy. I am very pleased that she is the person looking after my property....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 27,2017
Minithumbup
Joanne Carr
By: 'Dimp'
Jul 27,2017
1 people found
this helpful
Joanne Carr is good - she is very helpful and gets back to you when she says she will. She thinks about her clients and finds appropriate contractors. Thanks again Jo....
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Was this helpful? Yes
Jul 23,2017
Minithumbup
Emily box
By: 'Keith'
Jul 23,2017
1 people found
this helpful
I have dealt with Emily on several occasions and she is a real breath of fresh air, she is professional, helpful, reliable and considerate. The service and experience Emily has provided is very much appreciated as I wasn't receiving this level of service previously....
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Comment on agent fees
As a whole I am considering the value for money argument at the moment. This fee was not arranged or influenced by Emily as this was carried out at the local Branch.
Was this helpful? Yes
Jul 06,2017
Minithumbup
Emilie Walker
By: 'Kevin Hetterley'
Jul 06,2017
2 people found
this helpful
would just like to comment on the fantastic help i received from emile when my boiler broke down at my rented property its good to know that there is someone at the end of the phone who will work there hardest to help. Thanks emile...
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Was this helpful? Yes
Jun 30,2017
Minithumbdown
Nicola
By: 'Unhappy customer'
Jun 30,2017
3 people found
this helpful
Awful estate agents. Very unfair of viewings for rentals, poor communication,unprofessional and poor attitudes. Will not ciew properties with them again. Avoid avoid avoid...
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Was this helpful? Yes
Jun 20,2017
Minithumbup
Kay McGonigle
By: 'Michelle Powell'
Jun 20,2017
4 people found
this helpful
I had a very unhelpful & stuben landlady, we were evicted as our landlady said she had sold the house, we had nothing but nastyness from her, alot of brain ache & unneeded upheavle on her part, I on numerous occasions wasn't happy & Kay got the brunt end if things, she was calm & very helpful in our bad situation. Kay always answered my questions & called me back when she said she would....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jun 15,2017
Minithumbup
Samantha Greenfield
By: 'JiMc'
Jun 15,2017
3 people found
this helpful
I found Samantha very helpful and courteous when I contacted your office in an effort to resolve a minor issue regarding a TV aerial. As I only use the flat on an infrequent basis and was also on holiday for a few weeks, Samantha organised and co-ordinated the repair work to ensure that everything was sorted for my return.JiMc...
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Comment on agent fees
Nobody likes paying fees, but it's a fact of life. You get what you pay for.
Was this helpful? Yes
Jun 14,2017
Minithumbup
Emily box
By: 'Shelly'
Jun 14,2017
3 people found
this helpful
Competent at dealing with requests straight away Aims to resolve problems Polite and professional Will discuss issues with myself before progressing. Is impartial and often works between myself and the tenant....
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Comment on agent fees
I am paying for full management service . The fees are realistic but only if the agent does take on full management role in general.
Was this helpful? Yes
Jun 08,2017
Minithumbup
Emily box
By: 'Paul Blackhurst'
Jun 08,2017
3 people found
this helpful
Always very helpful and efficient. It's a pleasure to work with Emily. She has managed a property for me for a couple of years and has done a great job....
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Comment on agent fees
Market-level fees
Was this helpful? Yes
Jun 07,2017
Minithumbup
Gillian Clark
By: 'Gail Farrow'
Jun 07,2017
2 people found
this helpful
I have dealt with Gillian Clark for several years as a tenant. She has always been very polite and friendly and very helpful. Whenever we have had any questions, queries, or problems she has dealt with the matter fast and efficiently. Gillian is a star, highly recommended. Thank you Gill....
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Was this helpful? Yes
Jun 05,2017
Minithumbup
Emily box
Daniella Martin
By: 'Karsten'
Jun 05,2017
2 people found
this helpful
So this review is for two members of staff. Hope it goes through nevertheless. Daniella and Emily have now supported us for a while. It has always been a pleasurable experience. They have dealt with all requests and issues in a prompt and always very courteous manner. They have been rock solid support. Thanks so much for all your help and your smiles (which we sense, but don't see)...
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Was this helpful? Yes
Jun 01,2017
Minithumbup
Lucy Parker
By: 'Nick Mills'
Jun 01,2017
3 people found
this helpful
I have dealt with Lucy Parker for some time now in the management of my property and am entirely happy with Lucy. Lucy has a very pleasant telephone manner and is efficient and professional in all aspect. Lucy always responds and gets back to me as agreed and to update me. It is nice to think I'll ask Lucy and know the matter will be sorted. Much appreciated....
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Comment on agent fees
Appropriate
Was this helpful? Yes
May 31,2017
Minithumbup
Emily box
By: 'Darren'
May 31,2017
4 people found
this helpful
Emily has been fantastic chasing up my deposit, has always responded very quickly to all my emails, and dealt with everything very professionally....
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Was this helpful? Yes
May 31,2017
Minithumbup
Emilie Walker
By: 'chesney'
May 31,2017
4 people found
this helpful
Emilie has been an absolute star and has helped me with all of the issues I have been having, she's super quick to respond and is always understanding and positive. Emilie has helped me to resolve all of the issues....
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Was this helpful? Yes
May 26,2017
Minithumbup
Emily box
By: 'Paul'
May 26,2017
3 people found
this helpful
My impression was of a very courteous and efficient member of staff. My query was felt with very quickly and to my total satisfaction....
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Comment on agent fees
n/c
Was this helpful? Yes
May 25,2017
Minithumbup
kym france
By: 'Joanna Kaminska'
May 25,2017
3 people found
this helpful
I spoke to Kim about my newly rented property in Grantham to sort some of the issues out. Everyone in the office made me feel very welcome, what doesn't really happen when you're trying to report a problem. I was absolutely amazed with the high standard of service provided by Kim. She took fantastic care of me and sorted my problems out within a day (I have had the same issue in previous property and it took them two weeks). So, very well done Kim and your team! Thank you....
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Comment on agent fees
Simply amazing
Was this helpful? Yes
May 25,2017
Minithumbup
kym france
By: 'Kym'
May 25,2017
3 people found
this helpful
As relatively new tenants with William H Brown we have been very impressed with Kym as our property manager. She has always been polite and efficient and the repairs needed sorted out very quickly. Most importantly, communication has been excellent and we always know what is happening and when. A huge improvement on previous experiences with other agents....
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Was this helpful? Yes
May 24,2017
Minithumbup
Emily box
By: 'Jacqueline Goddard'
May 24,2017
2 people found
this helpful
I am keen to write a review for Emily Box, Property Co-ordinator at Sequence Lettings, Spalding, who has recently worked incredibly hard on my behalf in relation to one of my rental properties. A problem tenant can be a nightmare for any Landlord, as it was for me, but Emily has driven tirelessly over the last few months to achieve the positive outcome we finally earned - reducing the burden of me having to chase and sort all aspects of the tenant crisis, such as liaising with the solicitors, ot...
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Comment on agent fees
I believe they are competitive
Was this helpful? Yes
May 23,2017
Minithumbup
Emily box
By: 'Shell'
May 23,2017
2 people found
this helpful
Emily actioned my issue immediately. Called me back when she said she was going to. Emily was very helpful and professional....
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Was this helpful? Yes
May 15,2017
Minithumbup
Emily box
By: 'David'
May 15,2017
2 people found
this helpful
Emails are prompt and usually adequately detailed. On a couple of occasions it has been necessary to clarify matters before proceeding. Quotes for work are right at the top end of the scale, however, not quite high enough to take on the hassle factor involved in doing things yourself!...
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Comment on agent fees
Please see above.
Was this helpful? Yes
May 13,2017
Minithumbup
Joanne Carr
By: 'Dr W Foster'
May 13,2017
2 people found
this helpful
Really helpful and responded proactively to my problem. Negotiated with staff in other branches and used her position to seek a corporate resolution to my problem. Communicated with me by text to keep me updated. Excellent responses and communication skills....
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Was this helpful? Yes
May 08,2017
Minithumbup
Emily box
By: 'Jack0191'
May 08,2017
2 people found
this helpful
Emily was very polite, helpful and always responded swiftly to queries. It was always a pleasure to speak with her on the phone....
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Was this helpful? Yes
May 04,2017
Minithumbup
Emily box
Emily box
By: 'D. Hirons'
May 04,2017
2 people found
this helpful
Emily is always ' on the ball' knowing exactly what I'm talking about, when I'm sure she must be juggling plates....
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Was this helpful? Yes
Apr 26,2017
Minithumbup
Samantha Greenfield
By: 'Briony Beckett'
Apr 26,2017
2 people found
this helpful
Very happy with everything Samatha has done for us, couldnt of asked her to be any better. Very good at her job....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 21,2017
Minithumbup
Joanne Carr
By: 'Liz'
Apr 21,2017
3 people found
this helpful
Jo took over the property I rented just as I was leaving, and has been nothing but helpful and prompt. Despite the property now being on the market with a different agency, she provides an efficient and friendly link to the previous landlord and has been a pleasure to deal with....
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 62% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £111



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
53 1 43 0 0 0 0 0 7 2
kym france - no image available kym france
property co-ordinator
23 reviews

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Gillian Clark - upload your photo Gillian Clark
8 reviews

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Samantha Greenfield - upload your photo Samantha Greenfield
13 reviews

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Chris Blick - upload your photo Chris Blick
1 reviews

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Daniella Martin - upload your photo Daniella Martin
2 reviews

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Emma  Callister - no image available Emma Callister
Property Co-Ordinator
3 reviews

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Charlotte Phillips - upload your photo Charlotte Phillips
1 reviews

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Alexia Taylor - no image available Alexia Taylor
Senior Property Coordinator
6 reviews

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Sally Geeson - upload your photo Sally Geeson
1 reviews

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Bethany Morris - no image available Bethany Morris
Property Co-ordinator
2 reviews

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Samantha Greenield - upload your photo Samantha Greenield
4 reviews

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Lucy Parker - upload your photo Lucy Parker
3 reviews

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Carla Kerr - upload your photo Carla Kerr
2 reviews

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Emilie Walker - upload your photo Emilie Walker
6 reviews

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Lee Major - upload your photo Lee Major
1 reviews

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Kay McGonigle - upload your photo Kay McGonigle
2 reviews

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Emily box - upload your photo Emily box
14 reviews

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Joanne Carr - upload your photo Joanne Carr
7 reviews

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Coral  - upload your photo Coral
1 reviews

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Nicola  - upload your photo Nicola
1 reviews

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Faridah dales - upload your photo Faridah dales
1 reviews

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leanne Heslop - upload your photo leanne Heslop
1 reviews

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