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    kym france
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    Gillian Clark
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    Samantha Greenfield
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    Chris Blick
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    Daniella Martin
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    Emma Callister
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    Charlotte Phillips
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    Carla Kerr
No description available.
William H Brown

18-19 Sheep Market Spalding
Lincolnshire
PE11 1BG

01775 711711

Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
i am very satisfied with the help and efficiency of Samantha greenfield. the only thing i was disappointed with was the lack of speed with which my overpaid rent was returned to me . i was very impressed with the speed at which she arranged for a heating engineer to put my heating and hot water back on a few weeks ago , he arrived within a hour of me contacting Samantha ....
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Comment on agent fees
thought the fees where excessive !
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
2 people found
this helpful
Samantha is a very good agent, tries to get done everything you ask when you ask or as soon as possible....
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Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
3 people found
this helpful
Ever since we moved into our propery Kym has been nothing but helpful. She is very approachable and has always done her best to fix any issues we have had in the property as quickly as possible. A very friendly woman and I highly recommend her. She is a credit to the company....
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Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
3 people found
this helpful
While at the beginning my experience with this agent was not ideal, ( I was dealing with the Wisbech branch) Samantha has gone above and beyond to help me after my tenancy has started. She has always been very considerate of privacy and time with regular and timely updates both by email and by text. I enjoy the flexibility of communicating be text messages in today's busy world....
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Comment on agent fees
This part of the reason the agency got a 3 star rating, I got quite the run around while applying to rent this property. I was not advised to bring ID with me at the meeting which resulted in my name being mistyped. In order to correct this mistake that was due to no fault of my own I was asked to pay an additional fee on top of the initial one. I do not feel this was fair treatment.
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
4 people found
this helpful
Sam has been very helpful each time I have emailed, I spoke to her on the phone for the first time yesterday and she seems & sounds very professional. The sort of service that I would expect from a professional company....
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Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
3 people found
this helpful
When i need to ring my property manager it is always a pleasure talking with Samantha.A very friendly person and very good at her job. Excellent...
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Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
3 people found
this helpful
Samantha is always helpful and courteous and does her best to get problems resolved. Samantha will often chase me to ensure that i complete things in order that the lets continue to run smoothly....
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Comment on agent fees
Agents fees are par for the course bearing in mind whats on offer in the market today.
Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
4 people found
this helpful
Carla Kerr has always provided the landlord with an excellent and very professional service. She very thorough in everything she handles and takes personal responsibility for ensuring issues are addressed satisfactorily and in a timely manner. Her communications with the landlord have always been excellent. I would have no hesitation in recommending Carla....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
2 people found
this helpful
I have been really impressed with the service so far from William H Brown, and in particular with Kym France. They very quickly found tenants for my new property and handled the whole process very efficiently. Not only that but 3 days after the new tenants moved in, and just before Christmas, there was a leak under the floor. Kym worked extremely hard to get the problem sorted as soon as possible and handled both the tenants and myself in an unfailingly cheerful and friendly manner. I feel v...
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Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
3 people found
this helpful
Samantha was very friendly and was more than helpful when I had a problem with the dishwasher at my property. She liaised very successfully between the tenant and myself....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
1 people found
this helpful
Kym has been fantastic with all the problems we have had from our previous tenants. She was our mediator and helped with everything that was asked of her. We have won our case with the TDS and we would not of been able to get it sorted without Kym's help....
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Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
4 people found
this helpful
Very helpful and keeps me informed regarding my rental property. Communication is good and find her very approachable and empathic....
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Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
2 people found
this helpful
We took over ownership of our property in April this year, and unfortunately for us, there were issues every month for the first 6 months. Gill made these difficulties bearable, and supported me every step of the way! She is extremely personable and super efficient, a real credit to your company. I never deal with anyone but her, as I trust her judgement and diplomacy....
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
2 people found
this helpful
Sam has handled all 6 of my properties for last few months She seems have everything under control and I don't hear from her much which is idea...
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Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
2 people found
this helpful
The professionalism that Kym showed with my tenants was second to none . At the end of my letting period they turned nasty because of a claim l had placed against them for some damage they had not reported. Kym came under a lot of pressure from them and was also verbally attacked on more than one occasion. Which as you can imagine was very upsetting for her. However she continued to fight my corner for me and after a couple of weeks we got all the money that had been claimed for. It would have...
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Comment on agent fees
Ok
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
2 people found
this helpful
Very efficient and friendly, Highly recommend, reasonable prices and always available,...
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
3 people found
this helpful
Gillian Clark is a pleasure to deal with. Nice friendly. Great customer service skills always takes the time for us is always very helpful and cheerful and is always a pleasure speaking to her she goes the extra mile and believe she is a credit to sequence and is by far the most helpful person that I have dealt with at sequence keep up the good work Gillian excellent customer service always EXCELLENT...
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Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
2 people found
this helpful
Cannot thank Kym enough for everything she has done for us. Always nice to have a friendly voice on the phone when you ring and sorts any problems very quickly. Would highly recommend!!...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
2 people found
this helpful
As somebody new to renting a property, it has been so reassuring having Kym on the end of the phone. I've had to call a couple of times and have been really impressed with her friendly nature and efficient working style. She has got back to me really quickly with information and advice, and has kept me up to date with what's being done to resolve issues. 100 out of 10!...
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Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
2 people found
this helpful
Kym always most pleasant and helpful , always sorts any problems out on our instruction and keeps us informed of stage of progress etc . She can be always contacted and will phone us back if otherwise busy....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
2 people found
this helpful
Samantha is looking after 15 new build rental properties for me. She is very efficient, friendly and professional. She keeps on top of ongoing issues and makes sure loose ends are tied up....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
2 people found
this helpful
Lucy has been brilliant! We have had some difficulties/things that need fixing where we live and Lucy has always been very helpful and supportive. She is polite and friendly and will always try her best to help us wherever she can!...
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Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
2 people found
this helpful
Kym always responds promptly to any contact I make. My experience of her is that she is courteous and respectful and in fairness gets things done without being asked more than once!...
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Was this helpful? Yes
Nov 11,2016
Minithumbup
By:
Nov 11,2016
3 people found
this helpful
Having dealt with Bethany recently I am delighted to liaise with such a professionial and efficient member of your team. She is always happy to go above and beyond her duty and for as long as she is a member of your team then you will have my continued business....
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
1 people found
this helpful
Kym is brilliant, she always makes it her mission to resolve any issues as quickly as possible with regular communication and follow up calls, emails and texts, great support....
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Comment on agent fees
Ive rented with a few different agent and WH Brown are good in all aspects of fees, no hidden charges and very straightforward to deal with Γ°ΕΈβ€˜Β
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
2 people found
this helpful
I am a tennant using William H Brown, upon moving into the Proporty I had a few issues with a water leak coming from an upstairs flat, Kym has been great in helping with getting hold of different people and keeping me informed sometimes daily about progress being made. She has worked very hard in getting this sorted and I am very pleased with everything she has done....
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
2 people found
this helpful
I very rarely give feedback or leave reviews, however the professionalism of Alexia has been fantastic! She has kept me up to date at all times with a deposit issue, and as much as it must have been frustrating when I have emailed her, has always come back to me in a timely manner with great customer service. Thank you Alexia for all of your help :)...
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Was this helpful? Yes
Sep 14,2016
Minithumbup
By:
Sep 14,2016
1 people found
this helpful
Being a 1st time Landlady I have been very impressed with the service I have received, Kym is a delight to deal with, I have been experiencing some problems within the property, water leaks from another property. Kym has always kept me informed, even dealing with the Freeholders after normal office hours ensuring that my tenant was not inconvenienced too much. As I live some distance from my property I rely on Kym to keep me fully informed of any problems and she is always available to reass...
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Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
1 people found
this helpful
I have a number of properties in the UK using a number of agents and Gill looks after 11 and is by far the best property manager I have contact with. She always give clear comments and invariably her suggestions and advice is spot on. She deals with most issues without the need in contacting me as I am confident she has my back. 10/10...
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Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
1 people found
this helpful
Alexia is a pleasure to work with. Nothing is too much trouble and she deals with any request personally, liaising with colleagues where required but ensuring a prompt response is forthcoming. I certainly feel like my property is in safe hands with Alexia and wouldn't hesitate in recommending her to other Landlords....
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Comment on agent fees
About average.
Was this helpful? Yes
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Valuation and Fee Performance
90% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 1 23 0 0 0 0 0 5 1
kym france - no image available kym france
property co-ordinator
21 reviews

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Gillian Clark - upload your photo Gillian Clark
7 reviews

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Samantha Greenfield - upload your photo Samantha Greenfield
7 reviews

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Chris Blick - upload your photo Chris Blick
1 reviews

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Daniella Martin - upload your photo Daniella Martin
1 reviews

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Emma  Callister - no image available Emma Callister
Property Co-Ordinator
3 reviews

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Charlotte Phillips - upload your photo Charlotte Phillips
1 reviews

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Alexia Taylor - no image available Alexia Taylor
Senior Property Coordinator
5 reviews

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Sally Geeson - upload your photo Sally Geeson
1 reviews

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Bethany Morris - no image available Bethany Morris
Property Co-ordinator
2 reviews

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Samantha Greenield - upload your photo Samantha Greenield
4 reviews

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Lucy Parker - upload your photo Lucy Parker
1 reviews

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Carla Kerr - upload your photo Carla Kerr
1 reviews

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