William H Brown
3.9/5, 1659 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction

Property Features

William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1659
15th Apr 2024
reviewed by 'Doreen Smith'
“I have been in touch by email several times in the last few months with Queency Miles from your Norwich ......”
13th Apr 2024
reviewed by 'Karen'
“I couldn’t recommend W H Brown, Fakenham highly enough. The team were always polite, efficient and helpful whilst dealing ......”
10th Apr 2024
reviewed by 'Deborah'
“Nice agency.Fabio was wonderful, he was really of great help finding us I and my husband a place and ......”
8th Apr 2024
reviewed by 'Arshad'
“TOTALLY SHODDY APPROACH TO MANAGING CLIENTS. WENT TO THE PROPERTY TO VIEW AND NO ONE TURNED UP. DROVE AROUND 40 MIN ......”
8th Apr 2024
reviewed by 'Miss Kirstie Chan'
“Very poor experience with the Huddersfield branch. I am having to do a ridiculous amount of the work they are ......”
5th Apr 2024
reviewed by 'Sylvester'
“I had the pleasure of working with Tom and Catherine at William H Brown, and I couldn’t be happier. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
361 58 356 106 237 82 123 40 105 191
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“I have been in touch by email several times i......”

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Apr 15,2024
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By: 'Doreen Smith'
Apr 15,2024
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I have been in touch by email several times in the last few months with Queency Miles from your Norwich branch. Queency has always replied promptly and politely. Nothing was too much trouble and I have always been most satisfied with the help and advice ...
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“W H Brown, Fakenham, amazing...”

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Apr 13,2024
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Courtney
By: 'Karen'
Apr 13,2024
0 people found
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I couldn’t recommend W H Brown, Fakenham highly enough. The team were always polite, efficient and helpful whilst dealing with the sale of our property, keeping all involved up to date with proceedings, to ensure a timely transfer of ownership. Johnny, Courtney and Will ...
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“Nice agency.Fabio was wonderful, he was reall......”

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Apr 10,2024
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Fabio
By: 'Deborah'
Apr 10,2024
0 people found
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Nice agency.Fabio was wonderful, he was really of great help finding us I and my husband a place and moving in . He kept to his word . They are the Best to work with ....
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“TOTALLY SHODDY APPROACH TO MANAGING CLIENTS. WENT TO THE PROPERTY ......”

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Apr 08,2024
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By: 'Arshad'
Apr 08,2024
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TOTALLY SHODDY APPROACH TO MANAGING CLIENTS. WENT TO THE PROPERTY TO VIEW AND NO ONE TURNED UP. DROVE AROUND 40 MIN TO GET THERE!. THEN PHONED AND RECIEVED FEEBLE EXCUSES!...
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“Can't do their job...”

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Apr 08,2024
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By: 'Miss Kirstie Chan'
Apr 08,2024
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Very poor experience with the Huddersfield branch. I am having to do a ridiculous amount of the work they are supposed to do, I might as well have gone with purple bricks as the standard is so low that I am having to do everything ...
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“Outstanding Service from Tom and Catherine...”

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Apr 05,2024
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Tom
By: 'Sylvester'
Apr 05,2024
0 people found
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I had the pleasure of working with Tom and Catherine at William H Brown, and I couldn’t be happier. Their professionalism, responsiveness, and attention to detail made my renting experience seamless. They truly go above and beyond for their clients. Highly recommended!...
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“Complaint heading to Ombusdmen...”

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Apr 04,2024
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By: 'Kirsty'
Apr 04,2024
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ALL PHOTOS ATTACHED ARE FROM THE INVENTORY AND THE DAY WE MOVED INTO THE PROPERTY! Rented recently with William H Brown - Peterborough branch. Moved in to a property with the conditions bathroom would be replaced within the first week or at most 2 or tenancy ...
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“Very friendly, helpful and polite. Our recent......”

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Apr 02,2024
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Ross
By: 'Sharron'
Apr 02,2024
0 people found
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Very friendly, helpful and polite. Our recent experience could have been very stressful, however we were treated in a friendly and polite manner, which helped ease our concerns. Ross Stanard was extremely helpful and we felt reassured that we were being dealt with in a ...
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“Sarah’s the best...”

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Mar 28,2024
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Sarah
By: 'Baba'
Mar 28,2024
0 people found
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Sarah Burt of the Wisbech office has been a delight to have managing my property. She is so efficient and jumps at sorting any problems that arises. She is relentless in perfection and an eye for detail. She ensures all paperwork is up to date ...
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“Sarah’s knowledge kept my business afloat th......”

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Mar 27,2024
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Sarah
By: 'Heidi Falcon'
Mar 27,2024
0 people found
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Sarah’s knowledge kept my business afloat through very rough times....
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“Helpful staff...”

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Mar 26,2024
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Debbie
By: 'LC'
Mar 26,2024
0 people found
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Debbie at Sequence in Spalding has been fantastic through last few months of tenancy and ending the tenancy. Highly recommend her. Thank you!...
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“Thouroughtly recommend the lettings team at W......”

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Mar 15,2024
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catherine
By: 'Siobhan'
Mar 15,2024
0 people found
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Thoroughly recommend the lettings team at WH Brown North Walsham and in particular Cat. She went above and beyond to help us find a property to suit our needs. She was fair, helpful and always ready to take that bit of extra time to answer ...
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“1st Class professional Service from Louise Chapman...”

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Mar 12,2024
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Louise
By: 'Shiraz'
Mar 12,2024
0 people found
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I would like provide my upmost thanks to Louise Chapman for her professional and diligent manner in which she dealt with my deposit dispute. Louise was on hand at all times to answer my questions and provided regular updates which assured me in that my ...
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“In 2019, William H Brown came begging to sell......”

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Mar 02,2024
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Rachel
By: 'Mike'
Mar 02,2024
0 people found
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In 2019, William H Brown came begging to sell my property (11 Curlew Croft, Colchester, CO4 3FT) on a no sale no fee basis, and now in 2024 they have sent me an invoice asking for payment, and threatening law suit via ELMS Legal Services. ELMS has informed ...
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“Sarah was very helpful , she helped us alot a......”

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Mar 01,2024
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Sarah
By: 'Rawanabutartur'
Mar 01,2024
0 people found
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Sarah was very helpful , she helped us alot and managed to finish all the needed paperwork in surprisly very short time , we didn’t have to go through all the time consuming checks....
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“Karolina gave us an excellent service thank y......”

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Feb 25,2024
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By: 'Terry & Vicky Burton'
Feb 25,2024
0 people found
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Karolina gave us an excellent service thank you so much!...
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“Such a bad agency...”

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Feb 25,2024
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By: 'Ahmed Abdellatif'
Feb 25,2024
0 people found
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I am deeply disappointed with the service provided by William H Brown. We were approved to move into a house managed by them, only to be blindsided nine days before our scheduled move-in date. Upon calling to confirm the details, we were informed that the ...
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“1st time renter...”

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Feb 14,2024
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Emma
By: 'Millie'
Feb 14,2024
0 people found
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I have had the pleasure of dealing with Hannah and Jack when going through the renting process. It is my partner and I's first time moving out and renting. Hannah showed us round the property and the communication afterwards was detailed and efficient, which was ...
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“Would like to leave a review for Mr Daniel Mo......”

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Feb 01,2024
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Daniel
By: 'Roxanne boyles'
Feb 01,2024
0 people found
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Would like to leave a review for Mr Daniel Morgan, Harwich brand. He is extremely helpful and committed to doing his best to support anyone who is looking to rent, I would absolutely recommend him. Brilliant communication and such a positive attitude...
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“36 hours later and still no return call , thi......”

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Jan 29,2024
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By: 'Paul Cunningham'
Jan 29,2024
0 people found
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36 hours later and still no return call , this is the second occasion. No concept of customer service....
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“Beware of using sequence group . In my experi......”

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Jan 26,2024
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fiona
By: 'James Carpenter'
Jan 26,2024
0 people found
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Beware of using sequence group . In my experience W H Brown in peterbough were unprofesional,liars ,lack of communication do not follow instructions and the manager Fiona needs training in people skills.she likes the sound of her own voice .if only she listens to ...
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“Incompetent. Front to back....”

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Jan 21,2024
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By: 'Angry'
Jan 21,2024
0 people found
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My landlord reduced my deposit. It took five weeks - FIVE WEEKS - to actually get my own money back from this hopeless, incompetent organisation. Their internal processes are hopeless, they don't follow things up, don't communicate between departments and worse still, don't take any ...
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“Warning - Terrible Experience with WHBrown Le......”

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Jan 18,2024
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By: 'Dee'
Jan 18,2024
0 people found
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Warning - Terrible Experience with WHBrown Letting Agent I am writing this review to share my utterly disappointing experience with WHBrown Letting Agent. My encounter with them has been nothing short of a nightmare, and I feel compelled to warn others to avoid this agency ...
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“I chose William H Brown Grantham because I th......”

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Jan 12,2024
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By: 'Michelle'
Jan 12,2024
1 people found
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I chose William H Brown Grantham because I thought they were a long established, professional and respected Estate Agents in the town. They are now part of a larger group and not independent. My error! A big mistake. Unfortunately, I found them to be rude, ...
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“Useless!!!!...”

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Jan 10,2024
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By: 'K Laverty'
Jan 10,2024
2 people found
this helpful
Anyone who's looking to sell with William H Brown - steer clear. Before we signed the contract, it was all positive. We spoke about all these ideas and things they would do to try and secure a sale. We had promises of lots of investors ...
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“I would like to thank WH Brown for their help......”

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Jan 08,2024
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Sharon
By: 'Brenda'
Jan 08,2024
0 people found
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I would like to thank WH Brown for their help with my recent purchase in Thetford, especially Sharon Champion who went over and beyond with her help ....
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“I can not fault the staff at William H Brown ......”

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Dec 15,2023
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By: 'Lucy'
Dec 15,2023
0 people found
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I can not fault the staff at William H Brown at all. I bought my house with them back in 2021 and sold it with them in 2023 and they are the reason it went through in time for Christmas. Tom, George and Ben are outstanding. Would ...
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“Brilliant start to finish....”

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Dec 09,2023
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Ashley
By: 'CW'
Dec 09,2023
1 people found
this helpful
Brilliant start to finish. Staff in particular Ashley Whitaker were professional, polite, helpful and very well organised. Very impressed with the service I received...
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“The WORST customer service and Lettings Manager!...”

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Dec 07,2023
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By: 'Unhappy tenant'
Dec 07,2023
0 people found
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The WORST customer service I have ever encountered, and it seems I very much dodged a bullet. I recently went to view a rental property, agreed to pay 12 months rent upfront and a provisional move-in date, signed the tenancy, paid the 1st month's rent and ...
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“Excelent experience Big Thak You to Sarah fo......”

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Dec 06,2023
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Sarah
By: 'Juganaru'
Dec 06,2023
0 people found
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Excelent experience Big Thak You to Sarah for the excelent guidnace and assistance...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Grays, RM17

Great Yarmouth, NR30

Wisbech, PE13

Braintree, CM7


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