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    SIMON DALE
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    JULIE HOWES
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    Glenn Thomas
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    Bruce Page
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    Nicole Neave
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    Jade Revill
No description available.
William H Brown

16 Market Street North Walsham
Norfolk
NR28 9BZ

01692 402861

Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Jade has looked after my father's property since we chose to use W. H. Brown to manage the letting as he's currently in a Care Home and sadly no longer to deal with his own affairs, she has always been very prompt, friendly and above all very professional in her approach which is very reassuring for the rest of the family taking stress of overseeing the property in this difficult time....
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Comment on agent fees
We feel happy with the current fees as they seem fair and reasonable in the current market.
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Jade has dealt with the management of my property for nearly a year now and I am happy to sat that she is friendly, efficient and understanding. She always endeavours to address any property issues as promptly as possible and keeps me informed at all times with regards to this....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
1 people found
this helpful
I have been extremely appreciative of Jade's assistance throughout the time I have had contact with her (5 years+). She has always offered support and advice even when it goes beyond her role. She is extremely knowledgeable in her field of expertise and I look forward to a valued continued working relationship in the future...
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Comment on agent fees
n/a
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Having moved down to Bacton for a contract at the Shell Gas site in 2013, I contacted W H Brown for rental accommodation. From start (August '13) to finishing (November '16) while renting the property I have always found them to be really helpful. The one or two problems I have had in that time were always sorted in a professional and timely manner, usually by Jade or Nicole. Both have a really pleasant attitude and are really helpful when contacted. I would have no hesitation in recommending th...
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Comment on agent fees
Fair.
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
As a newcomer to renting through a letting agent, I quickly came to realise that this can add a layer of complexity to property maintenance issues. Jade has been a great help in sorting out all the small problems we faced on moving in. She's friendly, communicative, and most important of all, she gets stuff done. A great person to deal with....
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
2 people found
this helpful
Excellent service from Nicole on finding our tenants for us. Jade is the best property management cordinator we have had yet, extremely responsive and helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
Excellent service from start to finish. Also Holly needs a mention as she's alway bubbly & helpful. The only negative was RAW Clarke Solicitors who were recomended & were useless causing problems & delays....
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Comment on agent fees
Worth there weight in gold as they push to get any problem sorted ASAP.
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
We cannot fault the service provided by the team at North Walsham. They were so helpful, supportive and always followed up viewings etc and called us with feedback. They are a great team, they all get along so well and it was a pleasure dealing with them. We would happily recommend WHB to anyone we know who is thinking of selling....
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Comment on agent fees
We were happy with the fees. And felt they were very competitive.
Was this helpful? Yes
Jul 10,2015
Minithumbup
By:
Jul 10,2015
0 people found
this helpful
Impressed with the total service. Everything made easy and staff went out of their way to push the sale through by ironing out difficulties. Excellent communication and understanding....
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Comment on agent fees
Worth paying higher than other agents' fees for the service delivered. Pleased to have them negotiable to some extent.
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Jun 01,2015
Minithumbup
By:
Jun 01,2015
0 people found
this helpful
Before signing with them and getting the property listed, communication was a little difficult - emails were un returned and I had to chase more than I liked. Once the property was listed, the service was great. They helped me through the complications of having a difficult tenant in situ. They found a buyer very quickly and chased the solicitors, so the sale went through in timely manner. Overall, very satisfied....
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May 16,2015
Minithumbup
By:
May 16,2015
0 people found
this helpful
Have used W H Brown for many years and they continue to offer a great service in selling property and assisting with buying. Julie was very helpful and gave clear explanations on mortgages available. Simon dealt with our sale and got a good price for it and also supported us when we had difficulties with the solicitor. Julie Howes was very patient and kept in regular contact with us. Will look forward to using them again in the future....
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Apr 22,2015
Minithumbup
By:
Apr 22,2015
0 people found
this helpful
Simon Dale valued our house at a fair price and then negotiated an acceptable price for us. After we had introduced the buyer. Julie Howes worked very hard to keep us up to date with the progress of the sale but had to deal with a very evasive solicitor who appeared to do nothing for 2 weeks before departing on a weeks holiday. Her assistant was left to complete (and did so very well) with 1 day to go before our removal company had been booked....
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Comment on agent fees
We agreed a fixed rate fee but as we introduced the buyer felt that there should be a reduction. After negotiating with Simon Dale we agreed on a smaller reduction than we would have liked.
Was this helpful? Yes
Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
The agency gave an excellent service.We had minor delays with the owners,however these were dealt with without too much anxiety.This was thanks to Julie Howes....
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Feb 27,2015
Minithumbup
By:
Feb 27,2015
1 people found
this helpful
We would like to thank Julie and her team for all the assistance they gave us during the purchase of our new property. Julie kept us informed every week on the progress of the chain ahead of us. Once again we would like to say thank you for all your help....
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Was this helpful? Yes
Feb 24,2015
Minithumbup
By:
Feb 24,2015
1 people found
this helpful
The assistance received from the start of the process was exemplary. At certain times a great deal of assistance was required and this was given in a very professional but empathetic way. The sale process became quite difficult towards the end but we alway felt that we were being well looked after and the members of staff had our interests at heart....
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Feb 18,2015
Minithumbup
By:
Feb 18,2015
1 people found
this helpful
I found this agent very helpful. Julie kept me informed of all that was happening during the period of purchasing the property. The Estate Agents recommended the solicitors, as I was living a long distance from Norfolk. My only slight reservation was that the communication from the solicitor was not brilliant. Apart from that i was very happy with William H Brown's service to me personally....
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Jan 14,2015
Minithumbup
By:
Jan 14,2015
0 people found
this helpful
We were happy with the service we received from William H Brown, especially Julie Howes who kept us up to date with the progress of the sale. Simon Dale was very enthusiastic on his approach about selling the property and we understand that he was tying to get the best price possible but feel he was a bit optimistic with original valuation of £145,000 as we had to take a drop of £15,000....
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Was this helpful? Yes
Jan 05,2015
Minithumbup
By:
Jan 05,2015
0 people found
this helpful
Once a sale had been agreed Mrs HOWES was efficient in chasing the solicitors and buyer to ensure best progress was made. She updated us via phone as frequently as we requested and was always polite and courteous even though at times it was probably as frustrating for her as it was for us....
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Comment on agent fees
I feel the agent fees were in line with other estate agents in the area.
Was this helpful? Yes
Dec 09,2014
Minithumbup
By:
Dec 09,2014
0 people found
this helpful
Professional and friendly. Big plus compared to some others I contacted was all viewing were accompanied by the manager or a senior member of the team. Brochure was detailed and photographs were of a professional. quality. Julie Howes kept me updated at all times. Was happy with valuation price which was achieved, in fact more than £10k than valued by another agent. Only small gripe was sold sign was taken down 4 days before I moved, was given a satisfactory explanation by the manager....
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Comment on agent fees
Received competitive quote.
Was this helpful? Yes
Feb 21,2012
Minithumbdown
By:
Feb 21,2012
4 people found
this helpful
VERY POOR SERVICE!!!! I requested to view a property on an old RAF base as soon as is appeared on the website. On the day it was cancelled and was told they would rebook again soon. I waited and tried to get in contact and left messages asking about the property and then a week later it was rented out even though I was told I was one at the top of the list to be called back. We did try to rent through them before last year but they caused messed it up and we had to resign with our current lan...
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What agent could do to change your mind?
Return MY CALLS!!! Be flexible.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £125,000
  • Max: £380,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 3 0 10 0 3 0 0 1
SIMON DALE - upload your photo SIMON DALE
7 reviews

About SIMON No description set View full profile
JULIE HOWES - upload your photo JULIE HOWES
11 reviews

About JULIE No description set View full profile
Glenn Thomas - upload your photo Glenn Thomas
1 reviews

About Glenn No description set View full profile
Bruce Page - upload your photo Bruce Page
1 reviews

About Bruce No description set View full profile
Nicole Neave - upload your photo Nicole Neave
2 reviews

About Nicole No description set View full profile
Jade Revill - upload your photo Jade Revill
6 reviews

About Jade No description set View full profile

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