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    nisha vyas
No description available.
William H Brown

16-18 Halford Street Leicester
Leicestershire
LE1 1JB

0116 251 4131

Mar 11,2016
Minithumbdown
By:
Mar 11,2016
0 people found
this helpful
Eventually sold our house through this agents but more by luck than any effort on their part. Awful customer service! They dragged out a perfectly straightforward sale for 6 months, rarely replied to our calls, gave out our keys without permission, ignored our concerns etc. We went through their complaints procedure but that was a joke. Would never, ever recommend anyone else to use them!...
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What agent could do to change your mind?
Promised us the earth to get us to sign up for a very expensive which never materialised
Comment on agent fees
Promised us the earth to get us to sign up for a very expensive which never materialised
Was this helpful? Yes
Nov 01,2015
Minithumbdown
By:
Nov 01,2015
1 people found
this helpful
We decided to rent a property through this company last year. When viewing the property it was in great condition. We went in the following week to sign the lease, and no sooner had my signature been put on the paper I was informed there had been a leak in the property. I was told it was a 'small brown stain' on the ceiling, but when we started to move our belongings in we noticed it was actually thick BLACK MOULD! We rang WH Brown to be told they were very sorry and had no idea it was in this c...
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Was this helpful? Yes
Jun 28,2015
Minithumbdown
By:
Jun 28,2015
6 people found
this helpful
The service I have received from w h brown has been absolutely terrible! I feel as though I have been misled, lied to and ripped off by a supposedly reputable company. The communication between nisha vyas, the mortgage advisor, and the Leicester branch seems to have been non-existent and the communication between w h brown and myself has been appalling. This is a combination of negligence, mal-administration and poor company policies and practices on behalf of William h brown I went to...
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What agent could do to change your mind?
give me back my money and stop misleading honest people for profit
Comment on agent fees
absolutely misleading
Was this helpful? Yes
Aug 04,2014
Minithumbdown
By:
Aug 04,2014
2 people found
this helpful
Possibly the worst customer service experience I have ever had. Two failed appointments, no courtesy calls. There is a mass communication breakdown within this office and to me it seems they do not want to sell properties but string customers along. Both occasions exactly the same and having driven 45 minutes and leaving work early to get to the site wasn't bad enough there was no one there to meet us either. When I eventually managed to get to the site on the third appointment which mind you t...
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Was this helpful? Yes
Aug 20,2013
Minithumbdown
By:
Aug 20,2013
1 people found
this helpful
Start well with a busy well spoken salesman who promised the earth , after marketing for 6 weeks held an open day [there advice ] no one attended . reduced the price still no interest . All this time never a phone call from them , numerous calls from us answer with will call you back no return calls .Time marches on held another open day and reduce the cost again still no viewing and unless we call them no up dated on the marketing . If you thinking of selling find an agent who know what the ar...
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Was this helpful? Yes
Apr 14,2013
Minithumbdown
By:
Apr 14,2013
4 people found
this helpful
If you are a tenant looking for rented property in Leicester, DO NOT USE WILLIAM H BROWN IN LEICESTER!!!!!! I have left countless messages and emails (26 to be exact) for the lettings manager, with no reply, no advice on checking out, handing keys in etc, I had to physically walk into the building and ask them if they wanted the property back!! They will also withhold your deposit and \'make up\' conversations they have had with landlords and give wrong advice about handing notice in. Please...
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What agent could do to change your mind?
Improve communication and be honest!!!
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £85,000
  • Max: £85,000

Letting
  • Min: £0
  • Max: £0



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Allan Acton - Slaney - upload your photo Allan Acton - Slaney
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Robert Anderson - upload your photo Robert Anderson
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Graham  - upload your photo Graham
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nisha vyas - upload your photo nisha vyas
1 reviews

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Awards won by William H Brown, Leicester LE1 1JB

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