Kings Lynn, PE30
3.5/5, 14 reviews
64% recommended
100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
78% lettings fee satisfaction
No company information

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2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

William H Brown
40-42 King Street
Kings Lynn
Norfolk
PE30 1ES
01553 771337

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £325,000 £325,000
Lettings 80% 78% £525 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 3 0 1 1 0 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“When I raised a concern regarding the bike st......”

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Mar 18,2021
Minithumbup
By: 'Nimmy Therese'
Mar 18,2021
0 people found
this helpful
When I raised a concern regarding the bike store they sorted out that at the earliest and I am extremely satisfied with the service that they provided. The action was very quick and they gave all the updates through mail. Thank you so much for ...
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“All of the staff from WH Brown in the Kings L......”

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Mar 04,2021
Minithumbup
By: 'Maria'
Mar 04,2021
0 people found
this helpful
All of the staff from WH Brown in the Kings Lynn branch are very professional, efficient and above all friendly. They are quick in response to any queries or concerns and transparent throughout. Particular mention to Tracey who has been very helpful and of a ...
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“Queency Miles has always provided excellent s......”

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Feb 12,2021
Minithumbup
By: 'Carolyn'
Feb 12,2021
0 people found
this helpful
Queency Miles has always provided excellent service to me. She goes above and beyond expectations. She is very pleasant, courteous, professional, thorough, pays attention to detail, and uses her initiative. I am extremely impressed with her. William H Brown is very fortunate to have such ...
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“Great service...”

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Jul 23,2020
Minithumbup
By: 'Julie'
Jul 23,2020
0 people found
this helpful
Dealt with Aimee and Bethany recently for the rental of a property. Always professional, helpful and approachable which made the whole experience a real delight. Nothing was too much trouble and calls and emails were always answered promptly. Thank you so much Great job girls...
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“We had issues when moving into our new rental......”

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Feb 12,2020
Minithumbup
By: 'Eduarda'
Feb 12,2020
0 people found
this helpful
We had issues when moving into our new rental house and Mark Etchels helped every step of the way following where he could to get the issues resolved as quickly as possible and attentively. We are very happy with his level of customer service. Although ...
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“we would like to thank Mr Mark Thompson who w......”

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Jan 19,2020
Minithumbup
By: 'Jagath'
Jan 19,2020
0 people found
this helpful
we would like to thank Mr Mark Thompson who was our mortgage advisor when we first bought our new home 2 years ago and re-mortgaged recently. He is really friendly and thorough. He can explain things very clearly and is very transparent which we liked a ...
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“Bethany Morris from William H Brown in King's......”

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Oct 09,2019
Minithumbup
By: 'Deborah'
Oct 09,2019
0 people found
this helpful
Bethany Morris from William H Brown in King's Lynn was both professional and efficient at finding a tenant for my house. Plus when she was on holiday, Ben stepped in and carried on the good work. I was really impressed with the service and would ...
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“Excellent, efficient friendly service....”

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Jun 08,2018
Minithumbup
By: 'Jeff'
Jun 08,2018
0 people found
this helpful
Fern looks after some of my rental properties and her highly professional, friendly and efficient manner makes my life so much easier, I can't thank recommend her and the team highly enough....
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Comment on agent fees
Average, a little on the high side.
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“Duplicitous and expensive.Ive had a similar experience once they ......”

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May 16,2017
Minithumbdown
By: 'A'
May 16,2017
2 people found
this helpful
Duplicitous and expensive. Ive had a similar experience once they have your business they aren't interested. You get palmed off to a call centre where staff have no idea where Kings Lynn is let alone any idea about property issues. Apart from their management fees ...
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Comment on agent fees
Expensive
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“Diabolical service! Our home was destroyed by tenants causing over £33,000 ......”

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Mar 02,2017
Minithumbdown
By: 'DISGUSTED'
Mar 02,2017
3 people found
this helpful
Diabolical service! Our home was destroyed by tenants causing over £33,000 of damage through WHB's neglect and mismanagement...
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Comment on agent fees
Full management fee was £1530 plus a further £540 admin charges. ABSOLUTE RIP OFF given that they neglected and completely mismanaged the property. They will take the fee and then tell you when their is an issue that the management fee only covers administration.
Attachments

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“I used William H Brown to let my house out ......”

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Sep 04,2016
Minithumbup
By: 'Ms'
Sep 04,2016
0 people found
this helpful
I used William H Brown to let my house out and they found me a great tenant really quickly. Professional friendly service from all the staff there. Would highly recommend them....
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Comment on agent fees
Good
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“These people are totally sales orientated and do not give ......”

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Aug 10,2015
Minithumbdown
By: 'Paul'
Aug 10,2015
4 people found
this helpful
These people are totally sales orientated and do not give one iota about their clients. The manager Jamie has family connections with local firm of builders and I know for a fact that building plots go to them and subsequently the new properties are not ...
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“I placed my property for sale with William H Brown ......”

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May 14,2014
Minithumbdown
By: 'avoid'
May 14,2014
2 people found
this helpful
I placed my property for sale with William H Brown instructing them that I required a quick sale, I was assured that the buyer already had a mortgage in principal (which i found out later they did not), I dropped £1000 off to use their recommended ...
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What agent could do to change your mind?
Useless and expensive, do not use
Attached Filesnbsp;
Was this helpful? Yes
By: Countrywide
May 15, 2014
View all comments (1)
Are you sure you mean searches and not enquiries? If it is enquiries raised, then this is down to the purchasers' solicitor, not the estate agent or your solicitor. If you do mean searches then: Point 1; the speed of which searches arrive are not dictated by the estate agent nor the purchasers' conveyancer. The sooner the buyer pays for it, the sooner they can be submitted. Point 2; the type of searches that come back are not dictated or made up by the estate agent or legal conveyancer. ...

“Reading these reviews I can concur . I made the mistake ......”

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Apr 12,2014
Minithumbdown
By: 'William'
Apr 12,2014
3 people found
this helpful
Reading these reviews I can concur . I made the mistake of 'trusting' these people for some period of time using for sales and purchases. I have had similar experiences offers not getting through to vendors. I now know its because it was sold to a ...
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What agent could do to change your mind?
Be honest?
Attached Filesnbsp;
Was this helpful? Yes
By: Edward
Oct 19, 2018
View all comments (1)
This must of happened to us our offers not gone through to seller, William h brown didn't even log out details after telling them twice. They let us go through a long process and waste people's time. We asked for a transfer from jobs and schools and had a builder go round to see work needed doing.. I'm convinced they have sold it to one of their own, when I find out I'm taking it further even if it takes me years . This can't happen to people's feelings, they can't keep getting away with it X ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown, Kings Lynn PE30 1ES


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