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A forward thinking office that is always on hand to help and guide you through what can be a stressful selling and buying process. Please contact us to discuss how we can devise a bespoke marketing plan for both you and your property.
William H Brown

30 High Street Halstead
Essex
CO9 2AF

01787 472491

Oct 13,2015
Minithumbdown
By:
Oct 13,2015
0 people found
this helpful
Very disappointed and angry. We were given what turned out to be a highly inflated valuation that was nowhere near accurate. Irina outlined a sales strategy whereby she would whip up interest in our property, followed by an "open house" that would "start a bidding war". At the open house only one couple turned up and they were not interested. I was living alone in the house with our two dogs and working full time. I had told W H Brown that viewings must be at weekends so t...
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What agent could do to change your mind?
They could have put a lot more effort into selling our house AND they could have been a lot more honest about the real value. They could also have NOT demanded money from my husband, which he could ill afford, when the house was finally sold without their assistance or input.
Comment on agent fees
Fees demanded without justification as the sale was effected without their help or input
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Apr 30,2015
Minithumbup
By:
Apr 30,2015
0 people found
this helpful
We have nothing but praise for the proactive approach and support we recieved from Terry Buy at the Halstead Branch. As our sale included the need for a lease extension the process seemed frustrating and daunting at times, but without Terry on our side and keeping us updated and without his suggestions enabling us to overcome some of the obstacles we came up against we would have found the process a lot more stresful....
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Apr 22,2015
Minithumbup
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Apr 22,2015
0 people found
this helpful
The process of purchasing the property was very smooth from start to finish. Any queries were dealt with speed and efficiency, which meant less pressure on me....
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Apr 16,2015
Minithumbup
By:
Apr 16,2015
0 people found
this helpful
Terry and his team were 1st. class and very professional in their approach. Helped us every step of the way in selling our house. they liaised with us, our buyers and solicitors to get a very satisfactory sale. Would not hesitate to recommend William H Brown Halstead....
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Apr 10,2015
Minithumbup
By:
Apr 10,2015
0 people found
this helpful
Excellent service - professional from valuation to sale. Great pro active communication. Would definitely reccomend this agent to anyone looking in the Halstead area....
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Mar 17,2015
Minithumbup
By:
Mar 17,2015
1 people found
this helpful
Excellent service from Terry, suggesting I view a property, which I did, and we then purchased. Terry was punctual at the first and second viewings, gave us professional advice on the purchase and also potential for letting. Terry then introduced me to the letting team at Sudbudy who then arranged for a prospective tenant to view, ahead of completion. Result we have secured a tenant on the day we completed the purchase. Great service from Marie-Kate and the rental team at Sudbury too....
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Mar 12,2015
Minithumbup
By:
Mar 12,2015
1 people found
this helpful
We contacted W H Brown to set up viewing times for 2 properties. They were efficient at setting up the appointments. We decided to purchase the second property which has gone through effortlessly. We used their advice and provisions to set up our mortgage, insurance and solicitor. All parties kept us well informed of developments and procedures through SMS, phone and email. On completion all fell into place and happily we collected the keys well in advance of our expectations. Thank you to eve...
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Mar 02,2015
Minithumbup
By:
Mar 02,2015
1 people found
this helpful
We decided to sell our house through William H brown as we know they have nationwide coverage and have had dealings with them in the past. Initially we were dealing with one person who made endless mistakes and his lack of interest was clearly visible. He was politely asked to leave the company :). The next person we dealt with was spot on! he contacted us regularly to update us on there next moves for getting in viewings. He worked out of hours to show people round as we were not able to do so....
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Aug 22,2014
Minithumbdown
By:
Aug 22,2014
1 people found
this helpful
1. Did not get property details to us until cooling off period finished 2. Photos so awful they had to be re done. Then offered professional photos for third attempt (done by a freelance solar panel man - they were even worse. Then published thesis without our consent) 3. Written details so bad we had to rewrite them ourselves 4. gave themselves two days from published paperwork to arrange open house - we queried this but were told it was fine - no one turned up. 5. Second open house no be...
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What agent could do to change your mind?
Allowed us the opportunity to view details in time to exercise our rights of cooling off - not send late (and that only following phone calls requesting sight of details)
Comment on agent fees
Fees payable only on completion - house now withdrawn from sale
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £93,000
  • Max: £330,000

Letting
  • Min: £0
  • Max: £0



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Terry Buy - upload your photo Terry Buy
8 reviews

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Stephanie Dawe - upload your photo Stephanie Dawe
2 reviews

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Irena Coulthard - upload your photo Irena Coulthard
2 reviews

About Irena No description set View full profile

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Last updated at 10:27 AM 14/04/2015 by . .

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Last updated at 10:27 AM 14/04/2015 by . .

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