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    Gareth Burgess
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    emma
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    Noel
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    Tony
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    Norwich LSC and Dan Freestone
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William H Brown

3 Market place Dereham
Norfolk
NR19 2AW

01362685037
Jul 13,2017
Minithumbup
Norwich LSC and Dan Freestone
By: 'Debra Crabtree'
Jul 13,2017
1 people found
this helpful
After numerous attempts to have my late father's deposit refunded to my account, Dan Freestone was allocated to sort the issue out. Dan was very polite, professional and kept me informed of the progress. After hearing that, due to a recent back injury, I was unable to walk to send off the Grant of Probate Dan realised that I actually worked in Norwich. Dan took it upon himself to walk to my office during his lunch hour in order to view the document and certify a copy. This enabled the funds to...
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Comment on agent fees
N/A
Was this helpful? Yes
May 13,2017
Minithumbdown
By: 'Completely disgusted'
May 13,2017
2 people found
this helpful
Unfortunately and seriously efficiency and positive rental support to Prospective Tenants does not match the costs that totally outweigh any professionalism. Security of Handover of keys including viewing support is abissmal and needs without doubt an extremely serious review for Tenants and Landlords alike....
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Comment on agent fees
Bad
Was this helpful? Yes
Apr 08,2017
Minithumbup
Noel
Tony
By: 'Jennifer Cann'
Apr 08,2017
0 people found
this helpful
Fantastic service from start to finish. Tony who negotiated on our behalf and Noel who found us our mortgage and was there for all questions. Emma on behalf of sequence we're all fantastic. Thank you so much for making our purchase such an easy one. First time buying made easy :)...
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Comment on agent fees
As expected. Not cheap but you pay for good service, worth every penny
Was this helpful? Yes
Jul 14,2015
Minithumbdown
emma
By: 'tim meehan'
Jul 14,2015
4 people found
this helpful
! warning! use this branch at your own peril.as in review by another customer on 28/04 2015,same senario,only interested in buyer,gave them all their time even though fees are my responsibility,worse of all, past on information which was never given to them,resulting in a large financial outlay to ourselves and grossly very very rude,be warned....
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Apr 28,2015
Minithumbdown
Gareth Burgess
By: 'sickofwillhbrown'
Apr 28,2015
3 people found
this helpful
Where do I start. This branch is a shambles... We put our property on the market with William H Brown because they sold the property to us and seemed to be very competent and efficient however this wasn't the case. From the start it sended that the staff were more concerned with pleasing the potential buyers than helping us. Our first complaint was when I popped home from work in the day to pick something up to find prospective buyers waiting outside the house house. After questioning what...
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What agent could do to change your mind?
Complete overhaul. Change in attitude Educate staff. Some manners wouldn't go a miss too!
Attached Files
Comment on agent fees
Fees were cheap but they arent worth a penny. Rather pay a bit more to avoid this branch.
Was this helpful? Yes
Mar 15,2014
Minithumbdown
By: 'Unhappy customer!'
Mar 15,2014
9 people found
this helpful
Do not use this agent! Awful staff, unhelpful, bad attitude could go on and on. Sold house to a cash buyer according to William H Brown, turned out they were in a chain of 4 other properties. Only found this out after 2 months of me asking why I hadn\'t heard anything! 5 months on it still hasn\'t gone through so have lost thousands! Told me I had sold it for too much money so it was my own fault! Got 10k more than they suggested it was worth! Told me they don\'t work for me anyway-great I think...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
25% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £159,950
  • Max: £247,500

Letting No data



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Gareth Burgess - upload your photo Gareth Burgess
1 reviews

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emma  - upload your photo emma
1 reviews

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Noel  - upload your photo Noel
1 reviews

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Tony  - upload your photo Tony
1 reviews

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Norwich LSC and Dan Freestone - upload your photo Norwich LSC and Dan Freestone
1 reviews

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Awards won by William H Brown, Dereham NR19 2AW

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