• Giles Hann
    Giles Hann
  • Natalie Grice
    Natalie Grice
  • Mike Shaw
    Mike Shaw
  • Jackie Stribley
    Jackie Stribley
  • Beki Roberts
    Beki Roberts
  • Gabby Weil
    Gabby Weil
  • Emma Hare
    Emma Hare
  • Roger Wilkinson
    Roger Wilkinson
  • Lisa Partridge
    Lisa Partridge
  • Louise Glanville
    Louise Glanville
  • claim your profile
    Cath Chadney
  • Gemma Neale
    Gemma Neale
  • Eleanor Brennan
    Eleanor Brennan
  • Kevin Luxton
    Kevin Luxton
  • Haley Prescott
    Haley Prescott
  • Molly Keehner
    Molly Keehner
  • Lynne Zendra
    Lynne Zendra
  • Sophie OConnor
    Sophie OConnor
  • Lindsay Seltzer
    Lindsay Seltzer
  • Suzanne Collins
    Suzanne Collins
  • Carol Milliner
    Carol Milliner
  • claim your profile
    Carol Snowden-Brett
  • Jeremy Sharpe
    Jeremy Sharpe
  • Laura Caswell
    Laura Caswell
  • Ben Epps
    Ben Epps
Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our r Read full description...espected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.
Wilkinson Grant & Co

The Old City Library,1 Castle Street Exeter
Devon
EX4 3PT

01392 427500

Nov 25,2016
Minithumbup
By:
Nov 25,2016
Featured Review
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The whole team provide an excellent service. The staff are friendly and knowledgeable. We've had a great experience and we wouldn't hesitate to recommend them....
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Sep 12,2016
Minithumbup
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Sep 12,2016
Featured Review
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We both bought and sold through Wilkinson Grant. They helped us achieve a great price for our old property and made the whole process as smooth as possible. I would definitely recommend....
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Normal
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Aug 22,2016
Minithumbup
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Aug 22,2016
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Ours was a difficult house to sell due to issues with a National Trust Lease. Giles and his team ensured prospective buyers were aware of the issues before viewing the property - other agents had failed to do this previously. Once a buyer had been found, the team liaised with solicitors, surveyors etc and kept all parties informed of progress. I fond the team at WG to be friendly and professional, and would recommend them to others....
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Comment on agent fees
As this was a protracted sale with many hurdles to overcome, I feel the fees charged are fair.
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Jul 21,2016
Minithumbup
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Jul 21,2016
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Natalie has been the most friendly, efficient and helpful agent. We felt that she really listened to our needs and understood what we wanted at every stage of our search for a property. Natalie exudes great energy and enthusiasm and is an outstanding 'ambassador' for Wilkinson Grant. Natalie was a complete delight to interact with throughout and we are really pleased with our whole purchase experience....
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Jul 17,2016
Minithumbup
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Jul 17,2016
Featured Review
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Wilkinson Grant did an amazing job in very difficult circumstances, with both Haley and Mike working tirelessly on our behalf. I would thoroughly recommend WG - especially if a sale is likely to be problematic....
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Comment on agent fees
Very fair
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Jul 04,2016
Minithumbup
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Jul 04,2016
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Very good service. Friendly and efficient. We were given a valuation that we thought was optimistic, but we exceeded it...
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Comment on agent fees
Agents fees were slightly higher than some others, but they delivered a sale price
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Jun 03,2016
Minithumbup
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Jun 03,2016
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From start to finish I found the professional and helpful attitude of both staff members such a boost during what is a very stressful time. They always returned calls, gave sound advice and made the experience a pleasure . Polite, efficient and a pleasure to deal with. They made it a personal experience as if I was their priority despite I know being very busy. The team from start to finish was great. I would have no hesitation in recommending WG to anyone. Thankyou...
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Comment on agent fees
Well it is an expense but something you have to deal with .
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Apr 04,2016
Minithumbup
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Apr 04,2016
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Outstanding service. Natalie and Sophie were professional, efficient and proactive throughout our selling process, all questions and issues were dealt with promptly. We were in a hurry to sell a buy-to-let investment property with tenants. Not only were they able to market it and close a good deal quickly, they were able to deal with all parties (letting agents, tenants, maintenance repairs, buyers, solicitors etc) to make it happen....
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Comment on agent fees
Higher than their competitors but worth it. Having done a number of property transactions in Devon in the last 10 years, you get what you pay for!
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Mar 28,2016
Minithumbup
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Mar 28,2016
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Could not have asked for more. The agent kept us well informed throughout the process and delivered a fantastic result in an amazing time frame. It was an easy property to sell but they were well worth their premium fee. No regrets...
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Comment on agent fees
Fees were slightly higher that the other agents we looked at but worth every penny.
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Mar 25,2016
Minithumbup
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Mar 25,2016
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As an overseas landlord selling my property I was very dependent on Wilkinson and Grant to enable the sale and manage the tenants. Natalie managed these aspects very well....
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Mar 25,2016
Minithumbup
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Mar 25,2016
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Both Louise and Lindsay have been a pleasure to deal with. They are both a good advertisement for Wilkinson Grant, acting in an extremely professional manner at all times, from valuing my property through to negotiating and achieving the best possible price. At all times I was kept informed of the progress. I am pleased with outcome and would recommend Wilkinson Grant to others selling their house....
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Comment on agent fees
The fees we agreed on were similar to those charged by other agents. The fees were a % of the selling price rather than a set price for the job
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Mar 25,2016
Minithumbup
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Mar 25,2016
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The service received was first class and very professional, they were very efficient and shown us round the property well. The handling of the paperwork was very swift and they always keep you in the picture with emails and phone calls. Would highly recommend to anyone else....
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Comment on agent fees
Fees were very reasonable
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Mar 24,2016
Minithumbup
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Mar 24,2016
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Given the difficulty completing this sale Beki & Sophie were professional and determining to the end, sometimes you felt that it was never going to reach a successful conclusion but they never gave up and remained positive...
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Comment on agent fees
A little on the high side when compared with others in Exeter
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Mar 19,2016
Minithumbup
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Mar 19,2016
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Natalie did a great job of marketing and closing the sale of our property. We were kept well informed all the way through the process, and Natalie smoothed out a few bumps for us along the way. All in all a very quick sale and we were very happy with the service....
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Comment on agent fees
WG are at the more expensive end of the market, for sure, but you get what you pay for.
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Mar 17,2016
Minithumbup
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Mar 17,2016
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I was very impressed with the service given. The agents were very professional and the property was in very high quality, the standards were better than any other agent that I have ever used. Your standards should be the benchmark for all estate agents....
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Jan 07,2016
Minithumbup
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Jan 07,2016
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I have been extremely impressed by this Agency, from the first contact of booking a viewing right through to the management of my purchase. Everything was handled extremely efficiently, and the process was seamless - highly recommended and I'd definitely choose them to sell a property in Exeter in the future!...
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Comment on agent fees
Perfectly reasonable.
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Dec 23,2015
Minithumbup
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Dec 23,2015
1 people found
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We bought a house through Wilkinson Grant and were not expecting such an enjoyable experience. The whole process took about four weeks which would have been considerably longer if it were not for the efficiency and knowledge of this amazing team. Sophie as well as other members of the team were brilliant. She was our first contact with the company, well spoken, and polite and quick. Cath showed my husband the property and then was prepared to do a repeat visit for me, allowing sufficient time i...
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Dec 23,2015
Minithumbup
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Dec 23,2015
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We have had a first rate experience selling our property through Wilkinson Grant. There was a very good rapport established between the staff and ourselves. Taking the details, arranging for the photographs and producing the floor-plans and EPC was straightforward and culminated in good quality marketing products. Once a sale was agreed, communication through the period up to and including contract exchange was excellent, with regular updates and invaluable assistance throughout the process....
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Dec 22,2015
Minithumbup
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Dec 22,2015
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Ben was a very positive force in the sale of our property and had to deal with a number of prospective buyers who were unrealistic with their finances. I would happily use Wilkinson Grant and Ben Epps again....
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Dec 15,2015
Minithumbup
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Dec 15,2015
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Beki is extremely professional but extremely approachable, nothing is too much trouble for her and her love for her job shines through. During the sale process we felt confident that Beki would always have our best interests in the forefront of her mind. We would have absolutely no hesitation in using Wilkinson Grant for any further business we may have and if Beki could be involved that would certainly be a bonus!...
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Comment on agent fees
From a clients point of view fees can always be lower but so saying our property sold within a week and the amount of work WG put in to make this happen was fantastic.
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Dec 14,2015
Minithumbup
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Dec 14,2015
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WG had assisted with the purchase of our flat, and after we left Exeter they managed it for 3 years when it was let out. They were excellent letting agents, realistic, attentive and practical. So when we decided to sell it, they were the obvious people to turn to, and we were not disappointed. They marketed the flat intelligently and actively; and when the first sale fell through, they sprang straight back into action. (It is always a nasty shock when a transaction breaks down, so their unruff...
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Comment on agent fees
Quite appropriate for the high level of service.
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Oct 18,2015
Minithumbup
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Oct 18,2015
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After having experienced a very poor and unprofessional service with another local estate agent, we were extremely concerned about finding someone we could totally trust to sell our house. But I'm happy to say we finally found that with Wilkinson Grant. Ben Epps handled the whole procedure with honesty, professionalism and efficiency. He is a very approachable person and is prepared to go the extra mile in his job. (A somewhat rare quality these days, I've found!) Unfortunately, our first sale f...
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Oct 08,2015
Minithumbup
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Oct 08,2015
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We sold and bought our properties through WG. Their survey and estimation of our property to sell was arranged quickly, and we found Kevin professional and open to our thoughts and opinions. We had it on the market within a week. They had buyers in mind already and therefore sold almost immediately. He was also a great help in negotiating the purchase of our new home. Viewing staff were pleasant and helpful. Most help was received from Emma during the transaction process. The only downside wa...
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Sep 25,2015
Minithumbup
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Sep 25,2015
0 people found
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Wilkinson Grant - and Giles Hann in particular - were excellent in liaising with us through all aspects of our sale (and purchase), helped us through all aspects of the process, and put time and commitment into making sure our sale went through smoothly....
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Sep 13,2015
Minithumbup
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Sep 13,2015
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We particularly wanted to deal with a locally owned Devon estate agent , and having lived in the South West for the past 40 years was well aware of the reputation of Wilkinson Grant in Exeter From the initial visit & valuation from Kevin Luxton and then the excellent regular communication from Emma Hare we knew we were in good hands . We cannot speak highly enough of the service & professionalism that we have had from the outset , and would recommend to anyone wishing to buy or sell a...
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Comment on agent fees
Acceptable
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Sep 10,2015
Minithumbup
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Sep 10,2015
0 people found
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Agents were particularly helpful in chasing up property owner for outstanding enquiries. Enquiries still took a long time to be resolved but on the part of the owner and not the agents. They were also very quick to reply to emails and Mike was quick in resolving the purchase / sale. We also met some of the other agents at other properties and they were all very professional. Would use again....
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Aug 30,2015
Minithumbup
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Aug 30,2015
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From start to finish of the process we have been very well and professionally looked after by the WG team. Haley in particular has been very helpful and supportive, particularly towards the exchange date, working very hard to achieve exchange, despite difficulties communicating with our solicitors. I am sure it is through her dedication and perseverance that we did finally manage to exchange, albeit by the skin of our teeth, on the deadline. Mike Shaw gave excellent advice regarding appropriat...
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Comment on agent fees
We don't yet know what the fees are.
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Aug 23,2015
Minithumbup
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Aug 23,2015
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We approached the sale of our house with some trepidation, having been there for 33 years. However, Ben and Becki guided us through the whole process with understanding, efficiency and a professional approach which made it a stress-free and positive experience. They were always helpful and our queries and concerns were dealt with promptly, no matter how trivial, and we would not hesitate to recommend Wilkinson Grant to anyone contemplating the sale of their house....
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Comment on agent fees
The fees were a fair reflection of the excellent service we received.
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Aug 21,2015
Minithumbup
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Aug 21,2015
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Excellent service and would like to congratulate Haley for her great efforts and especially for negotiating final transactions. Would recommend WG to persons contemplating selling their property. Very professional and helpful....
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Aug 11,2015
Minithumbup
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Aug 11,2015
0 people found
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Wilkinson Grant were exceptionally professional from start to finish. They did absolutely everything for us. Giles Hann dealt with our sale and was a pleasure to deal with. We felt very well looked after and felt he got us the best value for the house that we possibly could have got. Great value for money. We will be using them again....
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Jul 29,2015
Minithumbup
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Jul 29,2015
1 people found
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The whole WG team (too many to mention - but not forgetting Mike, Emma, Haley et al) went that extra mile and had considerable patience with us through, what was a difficult economic climate. Its all about customer service, creativity and of course value for money and for all those points WG get 10/10. I am quite a hard nosed business executive so when I give 10/10 it means something very positive. Communication excellent, creative advertising and thinking out of the box when some estate agen...
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Comment on agent fees
WG very sensible with fees and open to discussion especially as our property fell in the high net worth category. Always negotiate, but WG are 'nice people to do business with'.
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Jul 22,2015
Minithumbup
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Jul 22,2015
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Jeni at Wilkinson & Grant was fantastic, I found her very friendly, helpful and informed me at every step in the process. My experience of estate agents previously has not been very positive, although i have to say buying a house with Wilkinson & Grant has been an absolute pleasure. Even when Wilkinson & Grant were moving offices, they still kept me up to date with where the process was. I could not fault their professionalism, honesty and service they provided to me and my partner....
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Jul 22,2015
Minithumbup
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Jul 22,2015
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We chose Wilkinson Grant over other agents directly as a result of our very positive impression of Mike Shaw who explained the service he could provide very clearly, was very personable and came over as a person we could trust. When we queried one or two issues in the sale contract he was very helpful and flexible in his approach. His valuation of our property was right on the mark and we believe this is why we sold to the first people to view our house. We found the subsequent service provided ...
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Comment on agent fees
Very competitive
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Jun 28,2015
Minithumbup
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Jun 28,2015
0 people found
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From start to finish the whole Sale was conducted in a very professional manner. I was delighted to receive near the asking price after a very successful Open House. I would have no hesitation in recommending these Agents....
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Jun 21,2015
Minithumbup
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Jun 21,2015
0 people found
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From the very start wilkinson grant took our sale seriously. The marketing was extremely professional and every assistance was afforded us. Our negotiator Mike Shaw and his colleague Hayley Prescott were always available to answer any queries and supported us throughout the whole process as were the whole team. Whilst Mike was on holiday Roger Wilkinson stepped in and even phoned us on a Sunday when negotiations were under way. I cannot speak too highly of WG and would thoroughly recommend them ...
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Areas covered
  • EX4
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £165,000
  • Max: £695,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 2 0 62 0 15 0 1 0
Giles Hann Giles Hann
Negotiator
12 reviews

About Giles No description set View full profile
Natalie Grice Natalie Grice
Negotiator
6 reviews

About Natalie No description set View full profile
Mike Shaw Mike Shaw
Negotiator
14 reviews

About Mike No description set View full profile
Jackie Stribley Jackie Stribley
0 reviews

About Jackie No description set View full profile
Beki Roberts Beki Roberts
Negotiator
18 reviews

About Beki I have worked in both sales and lettings, and across the market as a Negotiator in Devon, for over eight years. I joined the team at Wilkinson Grant & Co as a Client & Sales Co-ordinator in May 2014 a View full profile
Gabby Weil Gabby Weil
Client Sales Coordinator
0 reviews

About Gabby No description set View full profile
Emma Hare Emma Hare
Client Sales Coordinator
9 reviews

About Emma No description set View full profile
Roger Wilkinson Roger Wilkinson
Director
1 reviews

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Lisa Partridge Lisa Partridge
Client Sales Coordinator
0 reviews

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Louise Glanville Louise Glanville
Negotiator
1 reviews

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Cath Chadney - upload your photo Cath Chadney
Viewings Coordinater
0 reviews

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Gemma Neale Gemma Neale
Viewings Coordinater
0 reviews

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Eleanor Brennan Eleanor Brennan
Viewings Coordinater
0 reviews

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Kevin Luxton Kevin Luxton
Negotiator
1 reviews

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Haley Prescott Haley Prescott
Client Sales Coordinator
7 reviews

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Molly Keehner Molly Keehner
Client Sales Coordinator
0 reviews

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Lynne Zendra Lynne Zendra
1 reviews

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Sophie OConnor Sophie OConnor
Client Sales Coordinator
7 reviews

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Lindsay Seltzer Lindsay Seltzer
Client Sales Coordinator
2 reviews

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Suzanne Collins Suzanne Collins
Client Sales Coordinator
0 reviews

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Carol Milliner Carol Milliner
Client Sales Coordinator
0 reviews

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Carol Snowden-Brett - upload your photo Carol Snowden-Brett
0 reviews

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Jeremy Sharpe Jeremy Sharpe
Negotiator
1 reviews

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Laura Caswell Laura Caswell
Client Sales Coordinator
2 reviews

About Laura No description set View full profile
Ben Epps Ben Epps
Negotiator
0 reviews

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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