• Giles Hann
    Giles Hann
  • Natalie Grice
    Natalie Grice
  • Mike Shaw
    Mike Shaw
  • Jackie Stribley
    Jackie Stribley
  • Gabby Weil
    Gabby Weil
  • Emma Hare
    Emma Hare
  • Roger Wilkinson
    Roger Wilkinson
  • Louise Glanville
    Louise Glanville
  • claim your profile
    Cath Chadney
  • Gemma Neale
    Gemma Neale
  • Kevin Luxton
    Kevin Luxton
  • Haley Prescott
    Haley Prescott
  • Molly Keehner
    Molly Keehner
  • Lynne Zendra
    Lynne Zendra
  • Sophie OConnor
    Sophie OConnor
  • Lindsay Seltzer
    Lindsay Seltzer
  • Suzanne Collins
    Suzanne Collins
  • Carol Milliner
    Carol Milliner
  • claim your profile
    Carol Snowden-Brett
  • Jeremy Sharpe
    Jeremy Sharpe
  • Laura Caswell
    Laura Caswell
  • Ben Epps
    Ben Epps
  • Leigh Gibbons
    Leigh Gibbons
  • claim your profile
    Meghan Bradford
  • Lisa Bainborough
    Lisa Bainborough
Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our r Read full description...espected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.
Wilkinson Grant & Co

The Old City Library,1 Castle Street Exeter
Devon
EX4 3PT

01392 427500
Apr 12,2017
Minithumbup
Hannah Sanders
By:
Apr 12,2017
0 people found
this helpful
When I contacted Miss Hannah for any reason, she is responses directly and she is solved any issues that I face. She is friendly and polite....
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Apr 07,2017
Minithumbup
By:
Apr 07,2017
0 people found
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Brilliant service, absolutely recommended. We had an issue about our boiler, but Wilkinson Grant and Co over efficiently solved it. Thank you!...
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Mar 30,2017
Minithumbup
Hannah Sanders
Jackie Stribley
By:
Mar 30,2017
0 people found
this helpful
I have had an immediate response to the problem with the house I reported and a real interest to solve it asap. I'm very happy to report that the service provided has been above expectations....
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Comment on agent fees
No comment
Was this helpful? Yes
Mar 15,2017
Minithumbup
Mike Shaw
Leigh Gibbons
By:
Mar 15,2017
0 people found
this helpful
Wilkinson Grant have been very impressive from start to finish. They demonstrated a clear grasp of our property's potential in the market which was critical as its situation is a little unusual. The marketing material was very persuasive and the marketing timetable rapid. They also chased progress when our exchange target date was slipping....
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Comment on agent fees
Fine
Was this helpful? Yes
Mar 13,2017
Minithumbup
Molly Keehner
By:
Mar 13,2017
0 people found
this helpful
We first encountered Molly at the end of November 2016. She arrived at our bungalow accompanied by her,then mentor, Giles to give us a valuation prior to us deciding whether we should use the services of Wilkinson Grant to sell our property. On this occasion Molly appeared to be overawed by the presence of her mentor who led the conversation. They returned two days later to take measurements etc. and we agreed that Wilkinson Grant should proceed with the sale. Thereafter all our dealings were...
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Comment on agent fees
We found that Wilkinson Grant were not the "cheapest" agents in town but the results achieved in the shortest time justified using their services.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Louise Glanville
Lindsay Seltzer
By:
Mar 07,2017
0 people found
this helpful
Impeccable professionalism from day-one. Louise came to visit the house before putting it on the market and was full of great ideas on how to best sell it. She actively marketed our property, kept in constant contact, gave feedback on client visits and was unfailingly encouraging, polite and professional. It has been a huge pleasure working with her. Well done Louise and team!...
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Comment on agent fees
Reasonable for the effort put in to market and sell our property
Was this helpful? Yes
Feb 03,2017
Minithumbup
Haley Prescott
By:
Feb 03,2017
0 people found
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Haley Prescott is a very articulate, professional, knowledgeable Agent who knows her stuff. She was great to deal with from day one, her communication skills are excellent and made the whole process of selling extremely easy and clear. She is extremely thorough and keeps the ball rolling throughout the process. On top of this she is a really nice person and you get that personal touch. I would highly recommend Haley to anyone with a busy life who wants someone with their finger on the pulse and ...
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Comment on agent fees
Very reasonable - no hidden extras
Was this helpful? Yes
Nov 25,2016
Minithumbup
Giles Hann
Sophie OConnor
By:
Nov 25,2016
0 people found
this helpful
The whole team provide an excellent service. The staff are friendly and knowledgeable. We've had a great experience and we wouldn't hesitate to recommend them....
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Sep 12,2016
Minithumbup
Natalie Grice
Mike Shaw
By:
Sep 12,2016
0 people found
this helpful
We both bought and sold through Wilkinson Grant. They helped us achieve a great price for our old property and made the whole process as smooth as possible. I would definitely recommend....
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Comment on agent fees
Normal
Was this helpful? Yes
Aug 22,2016
Minithumbup
Giles Hann
By:
Aug 22,2016
0 people found
this helpful
Ours was a difficult house to sell due to issues with a National Trust Lease. Giles and his team ensured prospective buyers were aware of the issues before viewing the property - other agents had failed to do this previously. Once a buyer had been found, the team liaised with solicitors, surveyors etc and kept all parties informed of progress. I fond the team at WG to be friendly and professional, and would recommend them to others....
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Comment on agent fees
As this was a protracted sale with many hurdles to overcome, I feel the fees charged are fair.
Was this helpful? Yes
Jul 21,2016
Minithumbup
Natalie Grice
By:
Jul 21,2016
0 people found
this helpful
Natalie has been the most friendly, efficient and helpful agent. We felt that she really listened to our needs and understood what we wanted at every stage of our search for a property. Natalie exudes great energy and enthusiasm and is an outstanding 'ambassador' for Wilkinson Grant. Natalie was a complete delight to interact with throughout and we are really pleased with our whole purchase experience....
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Jul 17,2016
Minithumbup
Haley Prescott
Mike Shaw
By:
Jul 17,2016
0 people found
this helpful
Wilkinson Grant did an amazing job in very difficult circumstances, with both Haley and Mike working tirelessly on our behalf. I would thoroughly recommend WG - especially if a sale is likely to be problematic....
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Comment on agent fees
Very fair
Was this helpful? Yes
Jul 04,2016
Minithumbup
Natalie Grice
Sophie OConnor
By:
Jul 04,2016
0 people found
this helpful
Very good service. Friendly and efficient. We were given a valuation that we thought was optimistic, but we exceeded it...
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Comment on agent fees
Agents fees were slightly higher than some others, but they delivered a sale price
Was this helpful? Yes
Jun 03,2016
Minithumbup
Giles Hann
Sophie OConnor
By:
Jun 03,2016
0 people found
this helpful
From start to finish I found the professional and helpful attitude of both staff members such a boost during what is a very stressful time. They always returned calls, gave sound advice and made the experience a pleasure . Polite, efficient and a pleasure to deal with. They made it a personal experience as if I was their priority despite I know being very busy. The team from start to finish was great. I would have no hesitation in recommending WG to anyone. Thankyou...
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Comment on agent fees
Well it is an expense but something you have to deal with .
Was this helpful? Yes
Apr 04,2016
Minithumbup
Natalie Grice
Sophie OConnor
By:
Apr 04,2016
0 people found
this helpful
Outstanding service. Natalie and Sophie were professional, efficient and proactive throughout our selling process, all questions and issues were dealt with promptly. We were in a hurry to sell a buy-to-let investment property with tenants. Not only were they able to market it and close a good deal quickly, they were able to deal with all parties (letting agents, tenants, maintenance repairs, buyers, solicitors etc) to make it happen....
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Comment on agent fees
Higher than their competitors but worth it. Having done a number of property transactions in Devon in the last 10 years, you get what you pay for!
Was this helpful? Yes
Mar 28,2016
Minithumbup
By:
Mar 28,2016
0 people found
this helpful
Could not have asked for more. The agent kept us well informed throughout the process and delivered a fantastic result in an amazing time frame. It was an easy property to sell but they were well worth their premium fee. No regrets...
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Comment on agent fees
Fees were slightly higher that the other agents we looked at but worth every penny.
Was this helpful? Yes
Mar 25,2016
Minithumbup
Natalie Grice
By:
Mar 25,2016
0 people found
this helpful
As an overseas landlord selling my property I was very dependent on Wilkinson and Grant to enable the sale and manage the tenants. Natalie managed these aspects very well....
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Mar 25,2016
Minithumbup
Louise Glanville
Lindsay Seltzer
By:
Mar 25,2016
0 people found
this helpful
Both Louise and Lindsay have been a pleasure to deal with. They are both a good advertisement for Wilkinson Grant, acting in an extremely professional manner at all times, from valuing my property through to negotiating and achieving the best possible price. At all times I was kept informed of the progress. I am pleased with outcome and would recommend Wilkinson Grant to others selling their house....
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Comment on agent fees
The fees we agreed on were similar to those charged by other agents. The fees were a % of the selling price rather than a set price for the job
Was this helpful? Yes
Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
The service received was first class and very professional, they were very efficient and shown us round the property well. The handling of the paperwork was very swift and they always keep you in the picture with emails and phone calls. Would highly recommend to anyone else....
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Comment on agent fees
Fees were very reasonable
Was this helpful? Yes
Mar 24,2016
Minithumbup
Sophie OConnor
By:
Mar 24,2016
0 people found
this helpful
Given the difficulty completing this sale Beki & Sophie were professional and determining to the end, sometimes you felt that it was never going to reach a successful conclusion but they never gave up and remained positive...
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Comment on agent fees
A little on the high side when compared with others in Exeter
Was this helpful? Yes
Mar 19,2016
Minithumbup
Natalie Grice
Sophie OConnor
By:
Mar 19,2016
0 people found
this helpful
Natalie did a great job of marketing and closing the sale of our property. We were kept well informed all the way through the process, and Natalie smoothed out a few bumps for us along the way. All in all a very quick sale and we were very happy with the service....
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Comment on agent fees
WG are at the more expensive end of the market, for sure, but you get what you pay for.
Was this helpful? Yes
Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
I was very impressed with the service given. The agents were very professional and the property was in very high quality, the standards were better than any other agent that I have ever used. Your standards should be the benchmark for all estate agents....
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Jan 07,2016
Minithumbup
Lindsay Seltzer
By:
Jan 07,2016
0 people found
this helpful
I have been extremely impressed by this Agency, from the first contact of booking a viewing right through to the management of my purchase. Everything was handled extremely efficiently, and the process was seamless - highly recommended and I'd definitely choose them to sell a property in Exeter in the future!...
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Comment on agent fees
Perfectly reasonable.
Was this helpful? Yes
Dec 23,2015
Minithumbup
Lynne Zendra
Sophie OConnor
By:
Dec 23,2015
1 people found
this helpful
We bought a house through Wilkinson Grant and were not expecting such an enjoyable experience. The whole process took about four weeks which would have been considerably longer if it were not for the efficiency and knowledge of this amazing team. Sophie as well as other members of the team were brilliant. She was our first contact with the company, well spoken, and polite and quick. Cath showed my husband the property and then was prepared to do a repeat visit for me, allowing sufficient time i...
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Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
this helpful
We have had a first rate experience selling our property through Wilkinson Grant. There was a very good rapport established between the staff and ourselves. Taking the details, arranging for the photographs and producing the floor-plans and EPC was straightforward and culminated in good quality marketing products. Once a sale was agreed, communication through the period up to and including contract exchange was excellent, with regular updates and invaluable assistance throughout the process....
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Was this helpful? Yes
Dec 22,2015
Minithumbup
By:
Dec 22,2015
0 people found
this helpful
Ben was a very positive force in the sale of our property and had to deal with a number of prospective buyers who were unrealistic with their finances. I would happily use Wilkinson Grant and Ben Epps again....
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Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
Beki is extremely professional but extremely approachable, nothing is too much trouble for her and her love for her job shines through. During the sale process we felt confident that Beki would always have our best interests in the forefront of her mind. We would have absolutely no hesitation in using Wilkinson Grant for any further business we may have and if Beki could be involved that would certainly be a bonus!...
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Comment on agent fees
From a clients point of view fees can always be lower but so saying our property sold within a week and the amount of work WG put in to make this happen was fantastic.
Was this helpful? Yes
Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
this helpful
WG had assisted with the purchase of our flat, and after we left Exeter they managed it for 3 years when it was let out. They were excellent letting agents, realistic, attentive and practical. So when we decided to sell it, they were the obvious people to turn to, and we were not disappointed. They marketed the flat intelligently and actively; and when the first sale fell through, they sprang straight back into action. (It is always a nasty shock when a transaction breaks down, so their unruff...
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Comment on agent fees
Quite appropriate for the high level of service.
Was this helpful? Yes
Oct 18,2015
Minithumbup
By:
Oct 18,2015
0 people found
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After having experienced a very poor and unprofessional service with another local estate agent, we were extremely concerned about finding someone we could totally trust to sell our house. But I'm happy to say we finally found that with Wilkinson Grant. Ben Epps handled the whole procedure with honesty, professionalism and efficiency. He is a very approachable person and is prepared to go the extra mile in his job. (A somewhat rare quality these days, I've found!) Unfortunately, our first sale f...
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Was this helpful? Yes
Oct 08,2015
Minithumbup
Emma Hare
By:
Oct 08,2015
0 people found
this helpful
We sold and bought our properties through WG. Their survey and estimation of our property to sell was arranged quickly, and we found Kevin professional and open to our thoughts and opinions. We had it on the market within a week. They had buyers in mind already and therefore sold almost immediately. He was also a great help in negotiating the purchase of our new home. Viewing staff were pleasant and helpful. Most help was received from Emma during the transaction process. The only downside wa...
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Was this helpful? Yes
Areas covered
  • EX4
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£165,000
  • Max: Β£695,000

Letting
  • Min: Β£0
  • Max: Β£0

RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 5 0 66 0 15 0 1 0
Giles Hann Giles Hann
Negotiator
12 reviews

About Giles No description set View full profile
Natalie Grice Natalie Grice
Negotiator
6 reviews

About Natalie No description set View full profile
Mike Shaw Mike Shaw
Negotiator
15 reviews

About Mike No description set View full profile
Jackie Stribley Jackie Stribley
1 reviews

About Jackie No description set View full profile
Gabby Weil Gabby Weil
Client Sales Coordinator
0 reviews

About Gabby No description set View full profile
Emma Hare Emma Hare
Client Sales Coordinator
10 reviews

About Emma No description set View full profile
Roger Wilkinson Roger Wilkinson
Director
1 reviews

About Roger No description set View full profile
Louise Glanville Louise Glanville
Negotiator
2 reviews

About Louise No description set View full profile
Cath Chadney Cath Chadney
Viewings Coordinater
0 reviews

About Cath No description set View full profile
Gemma Neale Gemma Neale
Viewings Coordinater
0 reviews

About Gemma No description set View full profile
Kevin Luxton Kevin Luxton
Negotiator
1 reviews

About Kevin No description set View full profile
Haley Prescott Haley Prescott
Client Sales Coordinator
8 reviews

About Haley No description set View full profile
Molly Keehner Molly Keehner
Client Sales Coordinator
1 reviews

About Molly No description set View full profile
Lynne Zendra Lynne Zendra
1 reviews

About Lynne No description set View full profile
Sophie OConnor Sophie OConnor
Client Sales Coordinator
7 reviews

About Sophie No description set View full profile
Lindsay Seltzer Lindsay Seltzer
Client Sales Coordinator
3 reviews

About Lindsay No description set View full profile
Suzanne Collins Suzanne Collins
Client Sales Coordinator
0 reviews

About Suzanne No description set View full profile
Carol Milliner Carol Milliner
Client Sales Coordinator
0 reviews

About Carol No description set View full profile
Carol Snowden-Brett - upload your photo Carol Snowden-Brett
0 reviews

About Carol No description set View full profile
Jeremy Sharpe Jeremy Sharpe
Negotiator
1 reviews

About Jeremy No description set View full profile
Laura Caswell Laura Caswell
Client Sales Coordinator
2 reviews

About Laura No description set View full profile
Ben Epps Ben Epps
Negotiator
1 reviews

About Ben No description set View full profile
Leigh Gibbons Leigh Gibbons
Client and Sales Co-ordinator
1 reviews

About Leigh No description set View full profile
Meghan Bradford Meghan Bradford
Client and Sales Receptionist
0 reviews

About Meghan No description set View full profile
Lisa Bainborough Lisa Bainborough
Client and Sales Co-ordinator
0 reviews

About Lisa No description set View full profile
James Mold James Mold
Negotiator
0 reviews

About James No description set View full profile
Guy Wadsworth Guy Wadsworth
Land, Development, and Investment Negotiator
0 reviews

About Guy No description set View full profile
Melanye Luscombe Melanye Luscombe
New Homes Negotiator
0 reviews

About Melanye No description set View full profile
Edward Jones Edward Jones
Land Development and Planning Assistant
0 reviews

About Edward No description set View full profile
Katie Button Katie Button
Lettings Negotiator and Administrator
0 reviews

About Katie No description set View full profile
Hannah Sanders Hannah Sanders
Maintenance Co-ordinator
2 reviews

About Hannah No description set View full profile
Polly Lethbridge Polly Lethbridge
Lettings Manager
0 reviews

About Polly At work: Polly joined Wilkinson Grant in July 2014 as Lettings Manager. Having worked in the lettings industry for over 17 years she has gained a wealth of knowledge and experience and prides herself View full profile
Zoe Callard Zoe Callard
Lettings Negotiator/ Viewings Coordinator
0 reviews

About Zoe At work: Zoe joined the lettings team mid 2016 as our Lettings Negotiator/ Viewings coordinator and has come from a busy lettings office where she has gained over three years' experience in the indust View full profile
Mark Gerry Mark Gerry
Viewing Coordinator
0 reviews

About Mark At work: Mark joined Wilkinson Grant & Co in April 2016, and brings many years of experience to the local property market. Mark has enjoyed a variety of roles with local independent residential estate View full profile
Lin Courage Lin Courage
Viewing Coordinator
0 reviews

About Lin At work: Lin joined Wilkinson Grant & Co in 2012 after relocating from the East Midlands back to Devon where she grew up. She has almost fifteen years’ experience working within the property market View full profile

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Fees

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

Complaints Procedure

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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