• Lisa Bainborough
    Lisa Bainborough
  • Giles Hann
    Giles Hann
  • Natalie Grice
    Natalie Grice
  • Mike Shaw
    Mike Shaw
  • Gabby Weil
    Gabby Weil
  • Emma Hare
    Emma Hare
  • Roger Wilkinson
    Roger Wilkinson
  • claim your profile
    Cath Chadney
  • Gemma Neale
    Gemma Neale
  • Kevin Luxton
    Kevin Luxton
  • Haley Prescott
    Haley Prescott
  • Lynne Zendra
    Lynne Zendra
  • Sophie OConnor
    Sophie OConnor
  • Lindsay Seltzer
    Lindsay Seltzer
  • Suzanne Collins
    Suzanne Collins
  • Carol Milliner
    Carol Milliner
  • claim your profile
    Carol Snowdon-Brett
  • Jeremy Sharpe
    Jeremy Sharpe
  • Laura Caswell
    Laura Caswell
  • Leigh Gibbons
    Leigh Gibbons
  • claim your profile
    Meghan Bradford
  • claim your profile
    James Mold
  • claim your profile
    Guy Wadsworth
  • claim your profile
    Melanye Luscombe
  • claim your profile
    Edward Jones
Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much about the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our r Read full description...espected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.
Wilkinson Grant & Co

The Old City Library,1 Castle Street Exeter
Devon
EX4 3PT

01392 427500
Nov 18,2017
Minithumbup
Hannah Sanders
By: 'David M'
Nov 18,2017
0 people found
this helpful
Hannah Sanders has been my principal contact at Wilkinson Grant for some time. I have been renting a flat via the firm for almost five years, and am moving simply because of a change of ownership. The service she provides is both efficient and personal, via email and phone. Any little issues were quickly dealt with, no arguments, no fuss. As a landlord myself in London, I wish I could get the quality of service there that I receive here in Exeter as a tenant from Hannah and Wilkinson Grant....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 16,2017
Minithumbup
Giles Hann
By: 'Brilliant'
Nov 16,2017
1 people found
this helpful
Lisa and Giles are exceptional as is the wider WG team. They secured asking price on our sale and walked us through a difficult purchasing journey with patience and humour. Worth every penny....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 15,2017
Minithumbup
Giles Hann
Lisa Bainborough
By: 'Mike and Claire Newcombe.'
Nov 15,2017
0 people found
this helpful
Giles and Lisa have been fantastic in their support to us throughout the whole process - from viewing a potential property to buy, through to achieving exchange. We cannot speak highly enough about the regularity and quality of updates received and support was really good in dealing with any potential problems. We would highly recommend Wilkinson Grant to any of our friends and family....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'thomas365'
Nov 09,2017
0 people found
this helpful
From the outset, Wilkinson Grant processed my application to rent with my housemate who was already a pre-existing tenant. They were quick to deal with any issues we had and did so in a courteous and diligent manner....
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Comment on agent fees
The fees were in similar in price to other letting agents I have used in the past.
Was this helpful? Yes
Jul 26,2017
Minithumbup
Giles Hann
Lisa Bainborough
By: 'Mr Scott'
Jul 26,2017
1 people found
this helpful
Giles & Lisa have simply been Awesome in handling my sale professionally, courteously, sensitively and skillfully - I think both from my perspective as seller & from my buyers perspective. Giles told me Wilkinson Grant were the '#1' estate agent in Exeter before I appointed him as agent and while initially skeptical, having sold my property under challenging circumstances I'd say he has proved himself right....
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Comment on agent fees
Top end fees - but top end service/performance.
Was this helpful? Yes
Jul 05,2017
Minithumbup
Giles Hann
By: 'Lu Cann'
Jul 05,2017
0 people found
this helpful
Giles found us our new home, he went above and beyond to do anything he could to help, the whole sale went through smoothly, I cannot thank Giles enough for taking all the time he did to meet us at the property, countless times, and nothing was too much trouble. Thank you Giles, we love our new home, thank you for making it such an easy and stress free purchase....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 22,2017
Minithumbup
Mike Shaw
Leigh Gibbons
By: 'Suzana'
Jun 22,2017
0 people found
this helpful
We had most enjoyable experience with Mike and Leigh as well as other members of the WG staff who were engaged with our sale and who provided us with all necessary information and advice from start to the end. Everybody was available and communication channels were open at all time. Mike and Leigh were very enthusiastic and that enthusiasm was passed on to all viewers of our property. Thank you so much for selling our house and enabling us to move on to pastures new. We would definitely recommen...
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Comment on agent fees
Appropriate for the service
Was this helpful? Yes
May 29,2017
Minithumbup
By: 'Lesley Miller'
May 29,2017
0 people found
this helpful
Having recently decided to rent my property in Exeter I chose Wilkinson Grant because when speaking and emailing with Katie Button, she was able to answer all my questions, prices were quoted and all paperwork was handled in a very professional manner. My property was inspected, the relevent checks were scheduled and within 2 weeks I had my first tennant. Polly Lethbridge in the accounts department was very helpfull with a statement query, I feel very confident with Wilkinson Grant managing my ...
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2017
Minithumbup
Hannah Sanders
By: 'Ruaraidh'
May 26,2017
0 people found
this helpful
Hannah - What can I say great, very professional, always extremely helpful and gets any issues resolved quickly and efficiently. A great asset to WG...
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Comment on agent fees
About average
Was this helpful? Yes
Apr 12,2017
Minithumbup
Hannah Sanders
By: 'Naser Ali'
Apr 12,2017
0 people found
this helpful
When I contacted Miss Hannah for any reason, she is responses directly and she is solved any issues that I face. She is friendly and polite....
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Was this helpful? Yes
Apr 07,2017
Minithumbup
By: 'Chris'
Apr 07,2017
0 people found
this helpful
Brilliant service, absolutely recommended. We had an issue about our boiler, but Wilkinson Grant and Co over efficiently solved it. Thank you!...
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Was this helpful? Yes
Mar 30,2017
Minithumbup
Hannah Sanders
By: 'Manos K'
Mar 30,2017
0 people found
this helpful
I have had an immediate response to the problem with the house I reported and a real interest to solve it asap. I'm very happy to report that the service provided has been above expectations....
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Comment on agent fees
No comment
Was this helpful? Yes
Mar 15,2017
Minithumbup
Mike Shaw
Leigh Gibbons
By: 'John'
Mar 15,2017
0 people found
this helpful
Wilkinson Grant have been very impressive from start to finish. They demonstrated a clear grasp of our property's potential in the market which was critical as its situation is a little unusual. The marketing material was very persuasive and the marketing timetable rapid. They also chased progress when our exchange target date was slipping....
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Comment on agent fees
Fine
Was this helpful? Yes
Mar 13,2017
Minithumbup
By: 'Nugget'
Mar 13,2017
0 people found
this helpful
We first encountered Molly at the end of November 2016. She arrived at our bungalow accompanied by her,then mentor, Giles to give us a valuation prior to us deciding whether we should use the services of Wilkinson Grant to sell our property. On this occasion Molly appeared to be overawed by the presence of her mentor who led the conversation. They returned two days later to take measurements etc. and we agreed that Wilkinson Grant should proceed with the sale. Thereafter all our dealings were...
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Comment on agent fees
We found that Wilkinson Grant were not the "cheapest" agents in town but the results achieved in the shortest time justified using their services.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Lindsay Seltzer
By: 'JaneJ'
Mar 07,2017
0 people found
this helpful
Impeccable professionalism from day-one. Louise came to visit the house before putting it on the market and was full of great ideas on how to best sell it. She actively marketed our property, kept in constant contact, gave feedback on client visits and was unfailingly encouraging, polite and professional. It has been a huge pleasure working with her. Well done Louise and team!...
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Comment on agent fees
Reasonable for the effort put in to market and sell our property
Was this helpful? Yes
Feb 03,2017
Minithumbup
Haley Prescott
By: 'Jo Matthews'
Feb 03,2017
0 people found
this helpful
Haley Prescott is a very articulate, professional, knowledgeable Agent who knows her stuff. She was great to deal with from day one, her communication skills are excellent and made the whole process of selling extremely easy and clear. She is extremely thorough and keeps the ball rolling throughout the process. On top of this she is a really nice person and you get that personal touch. I would highly recommend Haley to anyone with a busy life who wants someone with their finger on the pulse and ...
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Comment on agent fees
Very reasonable - no hidden extras
Was this helpful? Yes
Nov 25,2016
Minithumbup
Giles Hann
Sophie OConnor
By: 'Mr & Mrs Duck'
Nov 25,2016
0 people found
this helpful
The whole team provide an excellent service. The staff are friendly and knowledgeable. We've had a great experience and we wouldn't hesitate to recommend them....
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Was this helpful? Yes
Sep 12,2016
Minithumbup
Natalie Grice
Mike Shaw
By: 'Phil'
Sep 12,2016
0 people found
this helpful
We both bought and sold through Wilkinson Grant. They helped us achieve a great price for our old property and made the whole process as smooth as possible. I would definitely recommend....
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Comment on agent fees
Normal
Was this helpful? Yes
Aug 22,2016
Minithumbup
Giles Hann
By: 'Susan Parr'
Aug 22,2016
0 people found
this helpful
Ours was a difficult house to sell due to issues with a National Trust Lease. Giles and his team ensured prospective buyers were aware of the issues before viewing the property - other agents had failed to do this previously. Once a buyer had been found, the team liaised with solicitors, surveyors etc and kept all parties informed of progress. I fond the team at WG to be friendly and professional, and would recommend them to others....
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Comment on agent fees
As this was a protracted sale with many hurdles to overcome, I feel the fees charged are fair.
Was this helpful? Yes
Jul 21,2016
Minithumbup
Natalie Grice
By: 'Maggie'
Jul 21,2016
0 people found
this helpful
Natalie has been the most friendly, efficient and helpful agent. We felt that she really listened to our needs and understood what we wanted at every stage of our search for a property. Natalie exudes great energy and enthusiasm and is an outstanding 'ambassador' for Wilkinson Grant. Natalie was a complete delight to interact with throughout and we are really pleased with our whole purchase experience....
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Was this helpful? Yes
Jul 17,2016
Minithumbup
Haley Prescott
Mike Shaw
By: 'Max Schlaefli'
Jul 17,2016
0 people found
this helpful
Wilkinson Grant did an amazing job in very difficult circumstances, with both Haley and Mike working tirelessly on our behalf. I would thoroughly recommend WG - especially if a sale is likely to be problematic....
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Comment on agent fees
Very fair
Was this helpful? Yes
Jul 04,2016
Minithumbup
Natalie Grice
Sophie OConnor
By: 'MJ'
Jul 04,2016
0 people found
this helpful
Very good service. Friendly and efficient. We were given a valuation that we thought was optimistic, but we exceeded it...
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Comment on agent fees
Agents fees were slightly higher than some others, but they delivered a sale price
Was this helpful? Yes
Jun 03,2016
Minithumbup
Giles Hann
Sophie OConnor
By: 'Lesley'
Jun 03,2016
0 people found
this helpful
From start to finish I found the professional and helpful attitude of both staff members such a boost during what is a very stressful time. They always returned calls, gave sound advice and made the experience a pleasure . Polite, efficient and a pleasure to deal with. They made it a personal experience as if I was their priority despite I know being very busy. The team from start to finish was great. I would have no hesitation in recommending WG to anyone. Thankyou...
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Comment on agent fees
Well it is an expense but something you have to deal with .
Was this helpful? Yes
Apr 04,2016
Minithumbup
Natalie Grice
Sophie OConnor
By: 'Sold a flat'
Apr 04,2016
0 people found
this helpful
Outstanding service. Natalie and Sophie were professional, efficient and proactive throughout our selling process, all questions and issues were dealt with promptly. We were in a hurry to sell a buy-to-let investment property with tenants. Not only were they able to market it and close a good deal quickly, they were able to deal with all parties (letting agents, tenants, maintenance repairs, buyers, solicitors etc) to make it happen....
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Comment on agent fees
Higher than their competitors but worth it. Having done a number of property transactions in Devon in the last 10 years, you get what you pay for!
Was this helpful? Yes
Mar 28,2016
Minithumbup
By: 'Ben'
Mar 28,2016
0 people found
this helpful
Could not have asked for more. The agent kept us well informed throughout the process and delivered a fantastic result in an amazing time frame. It was an easy property to sell but they were well worth their premium fee. No regrets...
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Comment on agent fees
Fees were slightly higher that the other agents we looked at but worth every penny.
Was this helpful? Yes
Mar 25,2016
Minithumbup
Natalie Grice
By: 'Overseas Owl'
Mar 25,2016
0 people found
this helpful
As an overseas landlord selling my property I was very dependent on Wilkinson and Grant to enable the sale and manage the tenants. Natalie managed these aspects very well....
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Was this helpful? Yes
Mar 25,2016
Minithumbup
Lindsay Seltzer
By: 'Julie'
Mar 25,2016
0 people found
this helpful
Both Louise and Lindsay have been a pleasure to deal with. They are both a good advertisement for Wilkinson Grant, acting in an extremely professional manner at all times, from valuing my property through to negotiating and achieving the best possible price. At all times I was kept informed of the progress. I am pleased with outcome and would recommend Wilkinson Grant to others selling their house....
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Comment on agent fees
The fees we agreed on were similar to those charged by other agents. The fees were a % of the selling price rather than a set price for the job
Was this helpful? Yes
Mar 25,2016
Minithumbup
By: 'Andy'
Mar 25,2016
0 people found
this helpful
The service received was first class and very professional, they were very efficient and shown us round the property well. The handling of the paperwork was very swift and they always keep you in the picture with emails and phone calls. Would highly recommend to anyone else....
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Comment on agent fees
Fees were very reasonable
Was this helpful? Yes
Mar 24,2016
Minithumbup
Sophie OConnor
By: 'Charles Turner'
Mar 24,2016
0 people found
this helpful
Given the difficulty completing this sale Beki & Sophie were professional and determining to the end, sometimes you felt that it was never going to reach a successful conclusion but they never gave up and remained positive...
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Comment on agent fees
A little on the high side when compared with others in Exeter
Was this helpful? Yes
Mar 19,2016
Minithumbup
Natalie Grice
Sophie OConnor
By: 'Paul'
Mar 19,2016
0 people found
this helpful
Natalie did a great job of marketing and closing the sale of our property. We were kept well informed all the way through the process, and Natalie smoothed out a few bumps for us along the way. All in all a very quick sale and we were very happy with the service....
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Comment on agent fees
WG are at the more expensive end of the market, for sure, but you get what you pay for.
Was this helpful? Yes
Areas covered
  • EX4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£165,000
  • Max: Β£695,000

Letting
  • Min: Β£0
  • Max: Β£0

RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 7 0 69 0 17 0 1 0
Lisa Bainborough Lisa Bainborough
Client and Sales Co-ordinator
2 reviews

About Lisa No description set View full profile
Giles Hann Giles Hann
Negotiator
16 reviews

About Giles No description set View full profile
Natalie Grice Natalie Grice
Negotiator
6 reviews

About Natalie No description set View full profile
Mike Shaw Mike Shaw
Negotiator
16 reviews

About Mike No description set View full profile
Gabby Weil Gabby Weil
Client Sales Coordinator
0 reviews

About Gabby No description set View full profile
Emma Hare Emma Hare
Client Sales Coordinator
10 reviews

About Emma No description set View full profile
Roger Wilkinson Roger Wilkinson
Director
1 reviews

About Roger No description set View full profile
Cath Chadney Cath Chadney
Viewings Coordinater
0 reviews

About Cath No description set View full profile
Gemma Neale Gemma Neale
Viewings Coordinater
0 reviews

About Gemma No description set View full profile
Kevin Luxton Kevin Luxton
Negotiator
1 reviews

About Kevin No description set View full profile
Haley Prescott Haley Prescott
Client Sales Coordinator
8 reviews

About Haley No description set View full profile
Lynne Zendra Lynne Zendra
1 reviews

About Lynne No description set View full profile
Sophie OConnor Sophie OConnor
Client Sales Coordinator
7 reviews

About Sophie No description set View full profile
Lindsay Seltzer Lindsay Seltzer
Client Sales Coordinator
3 reviews

About Lindsay No description set View full profile
Suzanne Collins Suzanne Collins
Client Sales Coordinator
0 reviews

About Suzanne No description set View full profile
Carol Milliner Carol Milliner
Client Sales Coordinator
0 reviews

About Carol No description set View full profile
Carol Snowdon-Brett - upload your photo Carol Snowdon-Brett
0 reviews

About Carol No description set View full profile
Jeremy Sharpe Jeremy Sharpe
Negotiator
1 reviews

About Jeremy No description set View full profile
Laura Caswell Laura Caswell
Client Sales Coordinator
2 reviews

About Laura No description set View full profile
Leigh Gibbons Leigh Gibbons
Client and Sales Co-ordinator
2 reviews

About Leigh No description set View full profile
Meghan Bradford Meghan Bradford
Client and Sales Receptionist
0 reviews

About Meghan No description set View full profile
James Mold James Mold
Negotiator
0 reviews

About James No description set View full profile
Guy Wadsworth Guy Wadsworth
Land, Development, and Investment Negotiator
0 reviews

About Guy No description set View full profile
Melanye Luscombe Melanye Luscombe
New Homes Negotiator
0 reviews

About Melanye No description set View full profile
Edward Jones Edward Jones
Land Development and Planning Assistant
0 reviews

About Edward No description set View full profile
Hannah Sanders Hannah Sanders
Maintenance Co-ordinator
4 reviews

About Hannah No description set View full profile
Zoe Callard Zoe Callard
Lettings Negotiator/ Viewings Coordinator
0 reviews

About Zoe At work: Zoe joined the lettings team mid 2016 as our Lettings Negotiator/ Viewings coordinator and has come from a busy lettings office where she has gained over three years' experience in the indust View full profile
Mark Gerry Mark Gerry
Viewing Coordinator
0 reviews

About Mark At work: Mark joined Wilkinson Grant & Co in April 2016, and brings many years of experience to the local property market. Mark has enjoyed a variety of roles with local independent residential estate View full profile
Lin Courage Lin Courage
Viewing Coordinator
0 reviews

About Lin At work: Lin joined Wilkinson Grant & Co in 2012 after relocating from the East Midlands back to Devon where she grew up. She has almost fifteen years’ experience working within the property market View full profile

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Fees

No fees set.
Last updated at 8:55 AM 23/08/2016 by Gabby Weil

Complaints Procedure

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Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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