363 Bitterne RoadBitterne Southampton
SO18 5RR

023 8043 6000

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“Awful customer service, had no support during the tenancy regarding ......”

Aug 21,2011
By: 'Anonymous'
Aug 21,2011
0 people found
this helpful
Awful customer service, had no support during the tenancy regarding problems that occurred. Cleaned flat thoroughly, but still received a delay and reduction of my deposit. All they seem to care about is how little work they do and how quickly they can get rid ...
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What agent could do to change your mind?
Replied to messages, Dealt with problems that occurred, customer service in general, professionalism.
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“OMG! So many desks and only one person at the ......”

Jun 30,2010
By: 'Elli'
Jun 30,2010
0 people found
this helpful
OMG! So many desks and only one person at the branch! This place has become poor in the last few months. Would never use them again. I used to rent a place two years ago and the staff were amazing with my search and aftercare, ...
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By: Efoe
May 11, 2011
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I totally agree with this comment! Wow how the service has changed! I used this agent in 2009 and the staff in Bitterne were lovely and ever so helpful. I went in again January 2011 hoping to use this agent again but was faced with a patronising manager who thought talking down to me was going to get her my property! ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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