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WhiteWoods

363 Bitterne Road Bitterne Southampton
Hampshire
SO18 5RR

023 8043 6000

Aug 21,2011
Minithumbdown
By:
Aug 21,2011
0 people found
this helpful
Awful customer service, had no support during the tenancy regarding problems that occurred. Cleaned flat thoroughly, but still received a delay and reduction of my deposit. All they seem to care about is how little work they do and how quickly they can get rid of you. WOULD NOT RECOMMEND TO ANYONE!!...
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What agent could do to change your mind?
Replied to messages, Dealt with problems that occurred, customer service in general, professionalism.
Was this helpful? Yes
Jun 30,2010
Minithumbdown
By:
Jun 30,2010
0 people found
this helpful
OMG! So many desks and only one person at the branch! This place has become poor in the last few months. Would never use them again. I used to rent a place two years ago and the staff were amazing with my search and aftercare, boy have things changed....
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By: Efoe
May 11, 2011
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I totally agree with this comment! Wow how the service has changed! I used this agent in 2009 and the staff in Bitterne were lovely and ever so helpful. I went in again January 2011 hoping to use this agent again but was faced with a patronising manager who thought talking down to me was going to get her my property! ....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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Awards won by WhiteWoods, Southampton SO18 5RR

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