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    Nicola Carter
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    Abigail Lundberg
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    Tom Mason
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    Jessica Whitton
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    Claire Franklin
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    Ben Cunningham
Having been established in Woolton Village for over 35 years, Whitegates has a long standing presence in the local area. The business is owned and run by Craig Lundberg and Nicola Carter. After being injured during his second tour of Iraq, Craig began a new career in property development, and has allowed his experiences as a landlord to be considered within the estate agents process. Nicola, on the other hand, has worked within estate agency for over 10 years and brings a wealth of experience. T Read full description...he team in the Woolton office is completed by two Property Negotiators, Tom Mason and Abiee Lundberg, a Property Valuer, Jessica Whitton, and two further rental Property Managers, Claire Franklin and Ben Lundberg. Together the team has almost 45 years experience within the property and customer service industries.
Whitegates Estate Agents

30A Allerton Road Woolton, Liverpool
Merseyside
L25 7RG

0151 428 157
Mar 17,2017
Minithumbdown
Abigail Lundberg
Jessica Whitton
By:
Mar 17,2017
21 people found
this helpful
I am writing this review as a buyer who was in the process of buying a property through Whitegates. I should of been suspicious when we made an offer and this was not told to the seller (probably because there were other viewings booked in) this goes against the guide lines set out by the property ombudsman. The property was then surveyed and valued. We relayed the findings of this to the seller but hasn't received the report. This took a few days. Whitegates in my opinion, not concerned with th...
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Comment on agent fees
NA
Was this helpful? Yes
Feb 14,2017
Minithumbup
Abigail Lundberg
Tom Mason
By:
Feb 14,2017
0 people found
this helpful
Tom & Abigail provided an excellent service to me. They are both exceptional people, very professional as well as personable, smart and very well mannered as well as hard working. They are a credit to Whitegates Woolton and I would recommend them without hesitation....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
Nicola Carter
Abigail Lundberg
By:
Feb 10,2017
0 people found
this helpful
From start to finish the staff were so professional, courteous and helpful. They met all our expaectations and were prepared to go the extra mile, even without being asked. I think we developed an excellent relationship which eased the burden of all the stress of selling and buying....
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Comment on agent fees
You only get one what you pay for, the fees charged were competitive to similar estate agents in my area. Of course I would like to see it cheaper. But I believe I got good value for my money.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Nicola Carter
Abigail Lundberg
By:
Feb 10,2017
0 people found
this helpful
From start to finish the staff were so professional, courteous and helpful. They met all our expaectations and were prepared to go the extra mile, even without being asked. I think we developed an excellent relationship which eased the burden of all the stress of selling and buying....
read full review
Comment on agent fees
You only get one what you pay for, the fees charged were competitive to similar estate agents in my area. Of course I would like to see it cheaper. But I believe I got good value for my money.
Was this helpful? Yes
Feb 08,2017
Minithumbup
Tom Mason
By:
Feb 08,2017
0 people found
this helpful
Tom was very helpful and answered all questions best he could in relation to each property. He really went out of his way for me and my partner in relation to a property we were really keen on viewing. We will be keeping in regular contact with Tom as we are still looking for a property so would definitely recommend him....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Nicola Carter
By:
Feb 07,2017
1 people found
this helpful
All staff at whitegates are fantastic and very approachable!!! Always take the time to listen, nothing is too much trouble. They always remember your name each and every one of them. Would highly recommend this branch....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Abigail Lundberg
By:
Feb 07,2017
0 people found
this helpful
Abigail's Service delivery was excellent, her communication was clear and precise always accommodating with any query that I had concerning the purchase of the property, came across a very competent....
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Comment on agent fees
Not Applicable
Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
2 people found
this helpful
Just a short note to thank all of the team at Whitegates Woolton for your fantastic cooperation and assistance in both selling our house and the purchase of the new house. You all did a first class job which me and my wife both appreciate. Your all very courteous, polite and very customer friendly, qualities which are sometimes rare in these days....
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Comment on agent fees
Heard a lot of adverts for online agents recently offering a much cheaper fee but you have to do a lot of the leg work yourself and the payment is usually upfront. Whitegates offered a very competitive fee and I would highly recommend them.
Was this helpful? Yes
Dec 11,2012
Minithumbdown
Nicola Carter
By:
Dec 11,2012
6 people found
this helpful
Appalling service received throughout 2 year tenancy, repairs not completed and when I complained was given notice by Christmas Eve for no reason, also witholding deposit for no reason - do not use this agent...
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What agent could do to change your mind?
not evict me, do the repairs when asked and return my deposit before legal action is taken
Attached Files
Was this helpful? Yes
By: Victoria
Dec 14, 2012
View all comments (1)
Dear Jenny, I am sorry to hear you have been disappointed with the service received from Whitegates. I can assure you that all repairs that you reported were carried out if they were deemed necessary by the landlord and Whitegates. It was the landlords choice to give notice and as agents it is our duty to carry out their instructions. When notice is served it must start on the day your rent payment is due, unfortunately your payment day of the 25th was the reason that this coincided with C ...
May 25,2012
Minithumbup
By:
May 25,2012
1 people found
this helpful
I found Whitegates to be very helpful and kept me informed on a regular basis regarding my purchasers. I would recommend Whitegates and would not hesitate to use them again in the future....
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Was this helpful? Yes
By: woolton
Dec 20, 2012
View all comments (1)
Thank you for your review, ...
Nov 14,2011
Minithumbup
By:
Nov 14,2011
1 people found
this helpful
Excellent service recieved from the Branch, all the staff where very helpful and couldnt do enough to help. would use them again...
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Was this helpful? Yes
Areas covered
  • L25
  • L15
  • L16
  • L17
  • L18
  • L19
  • L24
  • L26
  • L27
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £115,000
  • Max: £250,000

Letting No data

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 2 1 4 0 1 1 1 0
Nicola Carter - no image available Nicola Carter
Director
4 reviews

About Nicola No description set View full profile
Abigail Lundberg - upload your photo Abigail Lundberg
Property Negotiator
5 reviews

About Abigail No description set View full profile
Tom Mason - no image available Tom Mason
Property Negotiator
2 reviews

About Tom No description set View full profile
Jessica Whitton - no image available Jessica Whitton
Property Valuer
1 reviews

About Jessica No description set View full profile
Claire Franklin - no image available Claire Franklin
Property Manager
0 reviews

About Claire No description set View full profile
Ben Cunningham - no image available Ben Cunningham
Property Negotiator
0 reviews

About Ben No description set View full profile

Job vacancies

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Fees

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Last updated at 9:31 AM 08/02/2017 by Nicola Carter

Complaints Procedure

No procedure set.
Last updated at 9:31 AM 08/02/2017 by Nicola Carter

Awards won by Whitegates Estate Agents, Liverpool L25 7RG

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