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    Kevin Williams
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    Laura Davies
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    marcus dobson
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    Sandra Davies
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    Gail Loller
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    Bernie Connolly
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Whitegates Estate Agents

74 Mill Lane West Derby, Liverpool
Merseyside
L12 7JB

0151 2560322
Website not available

Properties for sale
Properties for rent
Mar 06,2012
Minithumbup
Kevin Williams
By: 'Chris Chebsworth'
Mar 06,2012
0 people found
this helpful
Fantastic service from Kevin Williams! Very charming and efficient, Would recommend Whitegates (and Kevin) to anyone looking to buy a property - even first timers like me who are a bit nervous! Thank you so much!...
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By: Bernie
Oct 03, 2012
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At least it has eased the way for the future for you if you move again. Thank you for the positive review and hope the nerves have now settled. Regards Bernie ...
Mar 06,2012
Minithumbup
By: 'Paul Smith'
Mar 06,2012
3 people found
this helpful
Whitegates were excellent. The agent who dealt with me Marcus Dobson was extremely helpful and was able to deal with any issue that came up. I would thoroughly recommend Whitegates to anybody. Thanks so much....
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By: Laura Davies
Mar 07, 2012
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Dear Paul, Thank you very much for your review, we really do appreciate it. We look forward to dealing with you in the future. ...
Mar 05,2012
Minithumbup
Kevin Williams
By: 'Joanne Norris'
Mar 05,2012
2 people found
this helpful
From the start, Kevin Williams was very honest with me. I felt he led me in the right direction of what it was I wanted. I viewed a couple of properties and gave feedback to him. He always had time to listen no matter how much I babbled on. Kevin was extremely professional and knowledgeable within the property services. Buying a house is probably the most expensive thing that we ever do and going about it the right way and having someone guide you is so important. For me and my experienc...
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By: Kevin
Mar 06, 2012
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Hi Joanne, Thank you for the feedback. I always like to treat customers in the way I would like to be treated and as you say this is the biggest thing you will ever buy so it is the time when you need the best level of service and support. Hope you are very happy in your new home. Kevin Williams, Whitegates ...
Mar 02,2012
Minithumbup
By: 'Douglas Rankin'
Mar 02,2012
3 people found
this helpful
I have dealt with Whitegates West Derby for over 10 years and have always found the staff extremely helpful and excellent at resolving the few minor occasional difficulties with the let. The representation of the property they let for me ensures that it is seldom vacant for long. Communication is good and the paperwork is up to date. Continuing thanks to all....
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By: Laura Davies
Mar 07, 2012
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Mr Rankin, We appreciate that you have taken the time out of your busy working schedule to complete a review of the service you have been provided with here at Whitegates Lettings, we really do appreciate it and thank you for your business & continued support. Laura Davies Whitegates Lettings ...
Feb 20,2012
Minithumbup
By: 'Thiaga'
Feb 20,2012
2 people found
this helpful
Got shown house quickly,the house was nice, got paper work was done quickly as asked for...
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By: Laura Davies
Mar 07, 2012
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Thank you for taking the time to complete a review, we really do appreciate it. Laura Davies Whitegates Lettings ...
Feb 17,2012
Minithumbup
By: '-'
Feb 17,2012
3 people found
this helpful
I have always been impressed with the customer service received at Whitegates. The lettings team never fail to deal with any of my issues in a timely and efficient manner. They go the extra mile to make sure I am happy in the property I rent. With my most recent problem they contacted the landlord on my behalf and arranged for someone to come out quickly to sort the problem....
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By: Laura Davies
Mar 07, 2012
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We are glad you were happy with the service you received here at Whitegates Lettings, We pride ourselves on giving a professional and personal service at all times. Laura Davies Whitegates Lettings ...
Feb 16,2012
Minithumbdown
By: 'DAVID'
Feb 16,2012
6 people found
this helpful
rent always late and i get no feed back about property or tenants. fittings have been installed without my consent and phone calls not returned...
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By: Sandra Lettings
Feb 17, 2012
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Many thanks for your review, as you know we are always looking for ways to improve our service. I am sorry you are not happy with the current service that we are providing you with regards to the management of your property. As I said on my email to yourself yesterday, if you wish to discuss these issues or think there is any improvements that can be made please contact me to discuss or reply to my email of 16th February. I would like to explain how are rents are paid and the timescale of payme ...
Feb 12,2012
Minithumbup
By: 'maddo'
Feb 12,2012
3 people found
this helpful
Whitegates were fantastic! They helped us set the right price. The done everything for us, including photographs, full description write-up, adverts online (all the usual places), advert in store and in local papers. They kept us informed along the way and our property had sold within 6weeks!!!...
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By: Bernie Connolly
Apr 30, 2012
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Thanks Paul, nice to know the experience and friendly attitude we offers works well. ...
Feb 10,2012
Minithumbup
By: 'Arthur Waine'
Feb 10,2012
4 people found
this helpful
I have used Wwhitegates Lettings for many years and they have always been helpful and professional....
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By: Sandra Lettings
Feb 17, 2012
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Many thanks Arthur, its always been a pleasure. ...
Feb 10,2012
Minithumbup
Sarah Clark
Sarah Clark
By: 'gerry cummings'
Feb 10,2012
3 people found
this helpful
Frankly its very easy to forget I own the properties the girls take care of everything and if there is a problem they do most of the "running round" to sort it out....
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By: Sandra Lettings
Feb 17, 2012
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Many thanks Gerry, and we look forward to continuing our working relationship ...
Jan 26,2012
Minithumbup
By: 'Mr Perry'
Jan 26,2012
3 people found
this helpful
I recently purchased a property using this branch and found their service to be excellent. The agent I dealt with (kevin) kept me up to date with all proceedings and was always helpful and informative. I couldn't have asked for a better service. I would certainly recommend this branch to others, whether that be as a buyer or seller....
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By: Bernie
Oct 03, 2012
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Thanks for the great review. We do aim to make sure all our staff make all the sales as easy and stress free as possible. Hope you are now settle and will come back to us if you need to sell or buy in the future. ...
Oct 24,2011
Minithumbup
By: 'Sharon'
Oct 24,2011
2 people found
this helpful
Excellent service from start to finish. Everything was taken care of on our behalf. The staff were very helpful and professional dealing with us and the tenants. The property was rented within 5days of the advert being published. Everything was handled so efficiently we didn't really have much to do ourselves. I can highly recommend using Whitegates in West Derby to rent your property....
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By: laura davies
Mar 07, 2012
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Sharon, Thank you for your feedback, we appreciate it! Laura Davies Whitegates Lettings ...
Oct 17,2011
Minithumbup
By: 'Debs'
Oct 17,2011
2 people found
this helpful
The comprehensive help and contact that I received from the lettings team at Whitegates West Derby was second to none. I would recommend them to anyone looking for a property - they seemed to instinctively know what I wanted and found me a lovely two bedroom property in a lovely area with great schools nearby. Also, since I have been in the property anything that I need they are readily available. Great service and great staff....
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By: Laura Davies
Mar 07, 2012
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Thank you very much for your review, if you recommend anyone to use our services we will give you £30.00 of vouchers of your choice! Thanks Again Laura Davies Whitegates Lettings ...
Oct 10,2011
Minithumbup
By: 'expat_of_liverpool'
Oct 10,2011
3 people found
this helpful
I recently completed my sale with Whitegates West Derby who were the second agent I had appointed to assist. After some early hiccups relating to the particulars of the property their service was generally very good. Gail especially went the extra mile to assist in completing the sale which was great. It would be good for Whitegates (and others) to offer later evening viewings as sellers are not always available to show people around, and typically it seems evenings are when most people wish to ...
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By: Bernie
Oct 03, 2012
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Thank you for your review. I totally agree with you regarding later viewings as not everyone is free during the day or weekends. We do now open later to accomodate our vendors and purchasers and also are very keen to do the viewing ourselves rather than employ specific people to do that. You don't want someone showing you a property who have little or no knowledge of it and just comments that they only open the door! Once again thanks for the positive comments and suggestions. Regards B ...
Oct 09,2011
Minithumbup
By: 'Frank Doyle'
Oct 09,2011
2 people found
this helpful
Staff very helpfull and supportive. Communication was clear, regular and staff always available....
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By: Bernie
Oct 03, 2012
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Hi Frank, Thanks for the feedback. Glad we could help the move go smoothly. We always like to employ weel trained staff who will go the extra mile. Regards Bernie ...
Sep 20,2011
Minithumbup
By: 'karen comerford'
Sep 20,2011
2 people found
this helpful
we have used whitegates for over a decade both buying and selling they give a full and excellent service from start to finish very attentive sales persons professional service well presented premises overall top quality service will use them every time we give them A*** rating making a stressful experience easy many thanks whitegates team karen...
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By: Lol
Sep 20, 2011
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Hi Karen, Thanks for taking the tome to do a review for us on All agents.co.uk. It is much appreciated. ...
Sep 19,2011
Minithumbup
By: 'Neil Airey'
Sep 19,2011
2 people found
this helpful
I have both bought a property through Whitegates West Derby and am currently renting properties through the branch and have nothing but good things to say about the service and staff. The purchase of the property was made simple for me and I was kept up to date with the progress at all stages. Having gone through the same experience with other agents, in comaprison Whitegates gave a much more friendly and individual service. I now rent out more than one property with the agent and again the ser...
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By: laura davies
Mar 07, 2012
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Neil, Thank you for taking the time to give feedback on the service you have received in both buying and renting out your properties. Here at Whitegates West Derby we work very hard to give all our clients a 5star service and reading positive feedback like this makes all the hard work pay off! Thank you once again. Laura Davies Whitegates Lettings ...
Sep 15,2011
Minithumbup
Sandra Davies
By: 'Phil Moffatt'
Sep 15,2011
2 people found
this helpful
I found Sandra to be extremly proffessional throughout the whole process. She kept me fully posted as to the tenant who was vacating the property along with the expression of interest which had been shown in the property. Throughout the process I listened too and accepted her advice, and found her comments to be very sound. If all goes according to plan, then the property will not be left unoccupied. I commend her for the professional manner in which she has fulfilled her duties and I am rea...
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By: Laura Davies
Mar 07, 2012
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Phil, Thanks for taking the time in letting us know what you thought on the service you have been provided with here at West Derby Whitegates. Thank you for the continued business. Laura Davies Whitegates Lettings ...
Sep 14,2011
Minithumbup
By: 'R4uk'
Sep 14,2011
2 people found
this helpful
They found the right property for me helped in negotiations and updated me at every step of the purchase. All the staff were very welcoming friendly and very approachable with all having the same level of expertise in the field of buying a property. I highly recommend using and if ever buy/sell or rent out a property they will be my first point of contact...
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By: Gail
Sep 15, 2011
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Thank you for taking the time to give your feed back it is much appreciated, please do not hesitate in contacting us if we can be of further assisitance to you. Gail Director ...
Sep 14,2011
Minithumbup
By: 'Phil'
Sep 14,2011
2 people found
this helpful
From a buyers perspective, Whitegates West Derby were helpful, efficient and friendly. Would highly recommend them....
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By: Bernie
Oct 03, 2012
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Thanks Phil for the positive comments. We aim to get a sale and purchase through smoothly and its nice to see it working. Regards Bernie ...
Sep 14,2011
Minithumbup
By: 'Marcus Dobson'
Sep 14,2011
2 people found
this helpful
I was very impressed with the service I received while dealing with this agent. I have bought properties before but never have I had customer service like this. I was updated on the process regularly by the sales negotiator, who was very friendly, helpful and made me feel relaxed. I would recommend Whitegates West Derby to friends and family, and would definitely use them again myself. Congratulations Whitegates on having such a brilliant branch!...
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By: Bernie
Oct 03, 2012
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Thanks for such positive comments. Regards Bernie ...
Aug 31,2011
Minithumbup
By: 'John Landlord'
Aug 31,2011
1 people found
this helpful
I recently let a property through Whitegates West Derby,they have a professional team and always helpful in advising you,i have also purchased a couple of house`s and again found the hole team to be excellent, buying and also letting a property with Whitegates is trouble free....
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By: Laura Davies
Mar 07, 2012
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John, Thank you for the feedback, We hope you use our services again in the furture. Laura Davies Whitegates Lettings ...
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £140,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
27 4 17 0 12 2 19 0 1 0
Kevin Williams - upload your photo Kevin Williams
12 reviews

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Laura Davies - no image available Laura Davies
15 reviews

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marcus dobson - no image available marcus dobson
2 reviews

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Sandra Davies - no image available Sandra Davies
Lettings manager
16 reviews

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Gail Loller - upload your photo Gail Loller
2 reviews

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Bernie Connolly - upload your photo Bernie Connolly
2 reviews

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julie unknown - upload your photo julie unknown
1 reviews

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gail atkinson - upload your photo gail atkinson
1 reviews

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Brenda Marsden - upload your photo Brenda Marsden
3 reviews

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