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    Rachel Doyle
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    Anne-Marie Graham
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Whitegates Estate Agents

498 Rice Lane Walton, Liverpool
Merseyside
L9 2BW

0151 523 0800
Jan 12,2012
Minithumbup
By: 'Parkin S. Booth & Co.'
Jan 12,2012
1 people found
this helpful
As Trustee's in Bankruptcy for the former owner of the property, we instructed Whitegates (Walton Vale) to act on our behalf in the sale. This has been a difficult property to deal with due to its very poor condition and we have been impressed at the diligent and constructive way in which Whitegates have acted....
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Jan 11,2012
Minithumbup
By: 'aaronlea80'
Jan 11,2012
1 people found
this helpful
I asked Whitegates, Walton Vale to value my home so i could sell. From start to finish they have made the experience easy for me to understand and follow. When i have been unsure or needed reassurence they have always been very friendly and happy to help. In the end i decided to not only sell but find my new home through them. My advisor Ann-Marie has been very helpful, understanding and supportive and this helped me get through what can be a very stressful time trying to sell a house in such un...
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Jan 11,2012
Minithumbup
By: 'Kayliemitchell'
Jan 11,2012
1 people found
this helpful
Anne- Marie our agent was always approachable and at the end of the phone for any of questions. She would liase with the sellers on our behalf all the time and even acted as our mortgage advisor helping our mortgage application in the absence of ours during Christmas. We are so very grateful as a first time buyers we didn't have a clue. She and the rest of the team took the time to go above and beyond our expectations!...
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Dec 08,2011
Minithumbdown
By: 'The Rater'
Dec 08,2011
7 people found
this helpful
I am writing this review out of sheer anger to the way in which I have been treated by this Whitegates in Walton. I am a Landlord and I asked Whitegates to find me a tenant and manage them whilst living at the property. * I paid them £200 for them to find me a tenant, however i was left to show all potential tenants around the property. * I was only notified 2 days before my tenant was due to move in, that they would be moving in. The agent who was over seeing the move told me she cou...
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What agent could do to change your mind?
*Not to be rude and bitchy with customers. *To make payments on time *To keep to there word *To keep all parties in the loop on what part of the process they are at *Not to discriminate against people based on age *Work on their customer service skills
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By: Whitegates Walton Vale
Dec 08, 2011
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Dear Sir/Madam, Firstly, I would like to apologise if you feel the service you have received from my staff has not been to your satisfaction. Generally, we receive very positive feedback from both our Landlords and Tenants alike; therefore, I would be like the opportunity to look further into the points you have raised and the comments you have made. I would be happy to arrange a confidential meeting to discuss these matters further. Please do not hesitate t ...
Nov 28,2011
Minithumbup
By: 'laura'
Nov 28,2011
0 people found
this helpful
I thought whitegates were extremely helpful when buying our home, they always kept us updated and the staff were very friendly. I would recommend them to anyone....
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Nov 09,2011
Minithumbup
By: 'HM2011'
Nov 09,2011
0 people found
this helpful
I could not recomend the team at Whitegates, Walton Vale highly enough. It was 7 weeks from the date we first viewed the property to the date we picked up the keys. The house was a repossesion and was also up for sale with another estate agents (Entwistle Green), by the time we had viewed the house twice and decided to put an offer in, there was already an accepted offer placed with Entwistle Green, which resulted in a bidding war for about a week (possibly more). We received great adv...
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Sep 12,2011
Minithumbup
By: 'Paul Patterson'
Sep 12,2011
0 people found
this helpful
This branch is a highly proactive agency providing excellent services in property acquisitions and lettings. Staff are very knowledgeable and have an excellent understanding of the property market in the locality. Always attentive to landlord and tenant needs. A branch that gets things done!...
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Sep 09,2011
Minithumbup
By: 'Happy vendor'
Sep 09,2011
0 people found
this helpful
From the outset (initial valuation) the advice over pricing and marketing appears to have been spot on. When I considered renting out the property as an alternative to selling, again the advice given was both professional and appropriate to the property and my needs. Finally though, in handling the sale, the staff at Walton Vale not only found me a buyer but negotiated the price up from the initial offer. All in all so far the service offered by the team has been exemplary. Many thanks to all at...
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Sep 08,2011
Minithumbup
By: 'Glenys'
Sep 08,2011
0 people found
this helpful
Anne-Marie quickly and efficiently (and helpfully) reacted to requests/instructions when house became flooded due to pipe burst; supplied us with photos and arranged for a plumber to repair the leaks (at her own financial risk - we could have refused to pay the plumber's costs). She also took the house off the market until such time as some improvements had been made, then helped with advice and administration to put the (still damaged) house up for auction. During some times of extreme s...
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Sep 06,2011
Minithumbup
By: 'kablyth'
Sep 06,2011
0 people found
this helpful
Anne-Marie Graham was my contact at Whitegates and she was fantastic in every way. Without her the sale would probably have fell through due to disgruntled first time buyers and a useless conveyancer that was appointed. She thought of everything and constantly chased all parties to ensure the sale and associated purchase were completed. She is the best. There is nothing more to say!!...
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Sep 01,2011
Minithumbup
By: 'Claire and Paul'
Sep 01,2011
0 people found
this helpful
We have just received the keys for our first house and want to say a big thankyou to the girls in Walton Vale. Hopefully we won't be moving again!!! But if we do, we will definatly be coming back. Thanks...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
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24 2 8 0 14 0 18 0 5 0
Rachel Doyle - upload your photo Rachel Doyle
2 reviews

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Anne-Marie Graham - upload your photo Anne-Marie Graham
10 reviews

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ian kemp and co - upload your photo ian kemp and co
1 reviews

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Nicola Carter - upload your photo Nicola Carter
4 reviews

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Debbie Taylor - upload your photo Debbie Taylor
4 reviews

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Pam Mayler - upload your photo Pam Mayler
7 reviews

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