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    Rachel Doyle
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    Anne-Marie Graham
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    Pam Mayler
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Whitegates Estate Agents

498 Rice Lane Walton, Liverpool
Merseyside
L9 2BW

0151 523 0800
Nov 21,2012
Minithumbup
Pam Mayler
By: 'Lorna Beesley'
Nov 21,2012
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Pam has been very helpful throughout my experience. Even when my tennat was a bit of a pain, Pam was very professional. And helped me deal with the situation. Pam is a very helpful memeber off staff. Pam was also very efficient and quick to reply to my e mails. I all a vey enjoyable experience. Thanks Pam....
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By: Pam
Nov 22, 2012
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Thanks Laura, i am more than happy to assisr anytime and good luck for the next 6 month's :-) ...
Nov 21,2012
Minithumbup
By: 'Nicky'
Nov 21,2012
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Great service from Anne Marie and everyone I\'ve dealt with at whitegates. Great advice and kept me up to date and helped me out so much when I needed advice. Arranged an appointment with a mortgage adviser, arranged a solicitor for me and was generally just lovely and extremely friendly whenever I needed help (which seemed like always!) Couldn\'t reccomend them more...
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Nov 20,2012
Minithumbup
Rachel Doyle
By: 'Happy shopper'
Nov 20,2012
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The ladies in Whitegates were really friendly, their upbeat and positive attitudes really made me feel comfortable buying from them, and also made me confident that I was making the right choice as this was the first home I have bought it was a huge decision. If I ever choose to move house I will definitely go back to Whitegates for their help, their recommendations and ideas went much further than I had expected - even a suggestion on the accessories I could use so I wouldn\'t need to re-decora...
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Nov 20,2012
Minithumbup
By: 'Anne Hauger'
Nov 20,2012
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As a first time landlord I found the process of renting out a property daunting and a bit stressful. Nicola and especially Pamela were very helpful and helped me through any difficulties or concerns I had. There have been some issues with the tenants which the agents have been dealing with as their management role. I could have had a little more communication in the initial stages to assist a newcomer to this area, however, all seems fine at the moment....
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Nov 20,2012
Minithumbup
By: 'peter connell'
Nov 20,2012
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the agents,gave me sound advice about the rate of rent i should be charging and what type of tenants they would be trying to achieve. They located very good tenants almost immediately and processed the applications promptly.I would say all members of staff are friendly and professional....
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Nov 14,2012
Minithumbup
Pam Mayler
By: 'Mr Lawler'
Nov 14,2012
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The service provided is of a high standard. The staff are always helpful when dealing with queries and take a proactive approach resolving matters. As a Landlord I will continue using the services at White Gates, Walton and would not hesitate to recommend this branch to new customers....
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Nov 09,2012
Minithumbup
Anne-Marie Graham
By: 'robert brown'
Nov 09,2012
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I found Anne-marie to be efficient, helpful and prompt in all respects connected with this sale. At a difficult time in the housing market business Anne-marie marketed the property at an agreed realistic price. Viewings were conducted by the team and I was notified when they took place. Anne-marie responed with viewer feedback . She gave every assistance to the buyer and introduced them to a mortgage broker. Progress was monitored to effect a trouble free purchase. Whilst the sale was progressin...
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Oct 30,2012
Minithumbup
Nicola Carter
By: 'kris mason'
Oct 30,2012
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whitegates have been acting as my letting agents for approx 3 years in which ive recieved excellent service, the staff are very helpful and i look forward to working with them in the future...
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Oct 29,2012
Minithumbdown
By: 'Cristina'
Oct 29,2012
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Whitegates managed my property for two years until October 16th this year, when Debbie Taylor the franchisee cancelled the management of my property after I sent them an email complaining about charging me for their inept book keeping, in the fact that they charged me for paying money back to the tenant after the tenant allegedly paid in too much rent! Whitegates charged me a management fee for the period 10th October to 10th November, yet then proceeded to stop managing my property, to add ...
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By: twinks
Nov 09, 2012
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Response from Cristina, original poster Dear Debbie I am not upset at you removing my property from your "management" as the lack of professionalism in both your company's book keeping methods & frequent incorrect invoicing was proving to be a headache to say the least , not to mention the fact that your staff failed to ensure that the terms of the tenancy agreement were being met In response to your comments about my husband pushing a member of staff , you know for a fact ...
Oct 15,2012
Minithumbup
Debbie Taylor
By: 'J Salomon'
Oct 15,2012
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They inspected our vacant property, gave us their honest opinion. Let it for us, and assisted when tenant got into arrears....
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Oct 14,2012
Minithumbup
By: 'Kevin field'
Oct 14,2012
1 people found
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I am a landlord that users most estate agents in merseyside, I have always found Ann-Marie to be the best contact in any estate agents iv ever used she is very efficient dealing with transactions and aftersales. I would recommend her as an asset to any business....
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Oct 11,2012
Minithumbup
By: 'Alyntheangler'
Oct 11,2012
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I have recently bought a property from this agent. I have always found them to be extremely courtious , polite and efficient. Staff in this branch of Whitegates are probably the nicest most orginised and committed that I have come across ....
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Oct 10,2012
Minithumbup
Debbie Taylor
Nicola Carter
By: 'Sonia Mutton'
Oct 10,2012
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Agent gained tenants for us within 2 weeks which have paid on time for the last 12 months, never had any issues with agent or tenants, and the property rental has been manged excellently...
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Oct 10,2012
Minithumbup
Anne-Marie Graham
By: 'John Cliffe'
Oct 10,2012
1 people found
this helpful
I recently aquired a rental property as the result of a financial settlement. This property had previously been mismanaged by another agent and tennant. Needless to say it was in need of significant improvement and general tidying up as the result of a lengthy void period. Having conducted research, I found that Whitegates walton vale were market leaders in the area and decided to put their reputation to the test. I requested a rental valuation, top and bottom end and a report on what repairs an...
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By: I. K. Cooper
Jan 26, 2016
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Very interesting review from a WHITEGATES DIRECTOR! My experiences with the Woolton office have been quite the opposite. Inspection reports have been written solely from the tenant's view point (totally ignoring serious fire damage), late payments are the rule, not an exception additional money taken from our account without reason or discussion. DO NOT GO NEAR WHITEGATES ...
Oct 09,2012
Minithumbup
Debbie Taylor
By: 'GRAHAM GRANT'
Oct 09,2012
0 people found
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I have dealt with debbie and her staff at whitegates in walton vale for many years, in the past they have handled sales/purchase and lettings on my behalf, i have always found them helpful and their knowledge and experience has been proven beneficial on many occasions. I have and will continue to refer them to colleagues and friends when they have property dealings or require expert advice....
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By: Deb
Oct 10, 2012
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Many thanks for taking the time to post this review Kind regards Debbie Taylor Director ...
Oct 09,2012
Minithumbup
By: 'J Jones'
Oct 09,2012
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I would recommend anybody to use the office on Walton Vale, everyone is always so friendly and made moving into our new home so easy....
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Oct 08,2012
Minithumbup
By: 'David D Sullivan'
Oct 08,2012
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It is a very pleasant experience dealing with Whitegates, they have assisted and have obliged us in our enquiries without hessitation in all the matters concerning our Property in Liverpool....
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By: Deb
Oct 09, 2012
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Thank you for your feedback Mr Sullivan Regards Debbie Taylor ...
Sep 27,2012
Minithumbup
ian kemp and co
By: 'Janet Nairn'
Sep 27,2012
0 people found
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I was very interested in buying this property but was unsure how to go about it financially because it was a reposession. As they had a financial advisor in thier office we were given all the information we needed to secure a morgage. Once this was done I spoke to Anne Marie regarding prices of solicitors and she directed us to a very reliable and reasonable priced solicitor saving us over a £100. From start to finish which was about 5 weeks all the staff were very helpfull and everyt...
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Sep 20,2012
Minithumbup
Anne-Marie Graham
By: 'Jean Davies'
Sep 20,2012
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Anne-Marie was always helpful & considerate in handling the sale of our late parents\' house. She responded propmptly to our queries, & rang regularly to ensure that we were kept up to date as regards the progress of the sale. She is to be congatulated on her professionalism....
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Sep 19,2012
Minithumbup
By: 'j glorman'
Sep 19,2012
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I originally went to view the property with reeds and rains, a major let down then i was told the property was up for sale with whitegates aswell so i called them up and spoke with ann-marie. I was kept up to date on everything, the whole process took a while though this was no fault of whitegates or ann-marie. from start to finish ann-marie has informed me on everything and made me feel at ease, as im a first time buyer i was unsure on the process, absolutely fantastic. I would certainly rec...
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Sep 17,2012
Minithumbup
Anne-Marie Graham
By: 'Mr Colin Thompson'
Sep 17,2012
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The buyer of our property was quite a difficult and demanding man and if it was not for AnneMarie\'s great people skills and always keeping us informed we would have lost the sale. Thanks for all your hard work....
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Aug 28,2012
Minithumbup
By: 'Peter Boardman'
Aug 28,2012
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Anne Marie , Was very helpful during the sale of our property , she was extremely helpful as we live outside the area and relied on her regular updates on the progress on the property sale. Apologies for not remembering the ladies name who came out to initally put a valuation on the house for us , but she was also very helpful along with Anne Marie. I would have no hesitation in using whitegates in the future , very professional and friendly Staff. Regards. Peter Boardman 20/8/20...
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Aug 26,2012
Minithumbup
By: 'Linda Doyle'
Aug 26,2012
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We put our property up for sale with Whitegates after Jo came and valued it. Anne Marie has dealt with the sale of the property since. She has been extremely helpful as this has been a very difficult sale due to 2 of the family members living abroad and the property being 3 to sign. She has kept in constant touch with me throughout, making me aware of any problems that have arisen. I would recommend any of my family and friends to use Whitegates....
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Aug 20,2012
Minithumbup
Anne-Marie Graham
By: 'Tom Kinloch'
Aug 20,2012
0 people found
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Kept me fully informed. Gave sensible advice about pricing. Handled negotiations sensitively. Solve a few minor problems efficiently. Was nice to deal with and gave the impression that she gave a damn!...
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Aug 01,2012
Minithumbup
By: 'Pauline Lloyd'
Aug 01,2012
1 people found
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Anne-Marie worked over and above what was required of her. She kept me informed at all times and I felt she was always working in my interest which is unusual these days! We came across a few problems which Anne-Marie was determined to resolve for me. she followed things up in detail for example queries involving very worrying botanical aspects in the surveyors report also structural and damp issues. I would have no hesitation refering anyone to Whitegates Esatae agents and this is solely due...
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Jul 09,2012
Minithumbup
By: 'kate walker'
Jul 09,2012
1 people found
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AnneMarie was always very welcoming, and easy to talk to. She gave me regular advice and support on buying my first house. AnnMarie gave me regular updates on the purchase of the property, she was accomodating to everything i needed. She always knew who I was when I contaced her by phone and immediatly knew which property I was buying, which I found to be a very friendly, reliable and trustworthy service. I felt I could ask AnnMarie any question, and get an honest, supportive answer. I would...
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Jun 21,2012
Minithumbup
By: 'A Newton'
Jun 21,2012
1 people found
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Having no experience in selling a property was quite daunting, however on initial contact with Anne-Marie she explained the sequence of events that lay ahead. We are very happy with the service we received, we found Anne-Marie to be very professional yet friendly. She was always available to answer out queries, and deal with the issues we came across . She demonstrated her expertise clearly when providing us with information. Regarding property deeds of the house we were buying. We found Anne-...
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By: Deb
Jun 25, 2012
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Many thanks for your comments. I am delighted that you are pleased with our service. Kind regards Debbie Taylor Director ...
Jun 11,2012
Minithumbup
Anne-Marie Graham
By: 'William Griffiths'
Jun 11,2012
1 people found
this helpful
While dealing with a case where the seller had to provide confirmation that a disute had been dealt with, Mrs Graham was very helpful in chasing the Solicitors and the seller\'s directly in order to have the case complete as quickly as possible....
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Jan 13,2012
Minithumbup
By: 'JOE SHANNON'
Jan 13,2012
1 people found
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I have found all members of staff at Rice lane walton Liverpool really really helpful and professional in all my dealings with them when at times I have needed things to be looked at or fixed there is never a long wait for anything to be sorted out. And as proof of this I have just resigned for another 12 months with Pam today Have a great weekend Folks Mr Joe Shannon...
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Jan 12,2012
Minithumbup
By: 'Glenn Pauls & Natalie Smith'
Jan 12,2012
1 people found
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The Agent who we have been dealing with is Anne-Marie Graham. We have been very impressed and appreciative of all Anne-Marie's efforts throughout our first home buying experience. From the outset Anne-Marie was very clear and direct about what was expected from us and what we had to do. This was a relief for us, being first time buyers we felt Anne-Marie took alot of the pressure and stress out of the experience. Anne-Marie was always very frienldy when we spoke, she would always listen to o...
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  • Mortgage Advice
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100% customers were satisfied with fees 100% accuracy of agent's valuations
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24 2 8 0 14 0 18 0 5 0
Rachel Doyle - upload your photo Rachel Doyle
2 reviews

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Anne-Marie Graham - upload your photo Anne-Marie Graham
10 reviews

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ian kemp and co - upload your photo ian kemp and co
1 reviews

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Nicola Carter - upload your photo Nicola Carter
4 reviews

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Debbie Taylor - upload your photo Debbie Taylor
4 reviews

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Pam Mayler - upload your photo Pam Mayler
7 reviews

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