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    Rachel Doyle
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    Anne-Marie Graham
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    ian kemp and co
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    Nicola Carter
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    Debbie Taylor
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    Pam Mayler
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Whitegates Estate Agents

498 Rice Lane Walton, Liverpool
Merseyside
L9 2BW

0151 523 0800

Dec 16,2012
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Dec 16,2012
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I am a tenant of one of Whitegates properties and the staff have always been helpful and friendly with repairs and advice etc....
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Dec 16,2012
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Dec 16,2012
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This is a relly friendly and professional agency, reliable and committed to providing good customer service. I have always been given feedbacks on queiries and response to issues. I would reccomend Whitegates as a professional and expert agency....
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Dec 13,2012
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Dec 13,2012
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This is the first property ive bought and although I was quite nervous at first im happy to say it was much easier than I thought. The girls at Whitegates were there to guide me through the whole process and I wouldnt hesitate in using them again...
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Dec 11,2012
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Dec 11,2012
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I am a Landlord and have used Whitegates Walton Vale office Liverpool for the last 6 months. They assesed my property and found a suitable tenant in a fairly short space of time. Once the tenants had moved in they identified some minor buliding work that need doing. They sourced the contractors and dealt with the tenants anxieties and arranged the work to be done as quickly as possible. My agent Pamela Meyler keeps me informed of all develpoments and responds to my communcations on the same ...
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Dec 07,2012
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Dec 07,2012
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I recently rented out my property with Whitegates & I received an overall excellent service. There were a few technical hiccups with certain processes, through no fault of anyones in particular, but Pamela worked tirelessly for me to address, and ultimately rectify, these issues. Displaying great patience & attention to detail, she remained in constant contact with myself at all times via emails & telephone calls to keep me informed of the current situation. I cannot thank her enoug...
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Dec 04,2012
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Dec 04,2012
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I have used Whitegates to find me tenants and manage my properties for around 12 months now. The staff are always extremely helpful and professional and I would not hesitate to recommend their services....
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Dec 03,2012
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Dec 03,2012
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I\'ve used Whitegates in Walton on a couple of occasions now and found them to be efficient and professional on both occasions. I\'ve dealt with the same girls each time and they always friendly and help wherever they can. Most importantly, they have found decent tenants whenever i have asked them to....
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Dec 03,2012
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Dec 03,2012
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Nicola was very efficient when valuing the property. AnneMarie took over the handling of the sale of the property. She has been very efficient throughout the sale process and went that extra mile to ensure the sale went through....
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Nov 30,2012
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Nov 30,2012
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Anne-Marie was very helpful when I first met her at whitegates, she gave me a lot of information and advice about the property I was interested in. Very friendly and pleasant staff I would recommend Anne Marie in the future....
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Nov 28,2012
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Nov 28,2012
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I wish to provide feedback on the above candidates for facilitating the purchase of my property. Firstly, as we all know, buying a property can be a stressful experience. With their expertise and superb customer service, the purchase was smooth and stress free. whenever I attended the shop, I always felt welcome by each member of staff and responses were always welcome on the telephone. Debbie helped with decisions I had to make and with very informative and easy to understand ways and proce...
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Nov 27,2012
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Nov 27,2012
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From my very first contact with Whitegates everyone was extremely helpful, especially Nicola who primary dealt with my custom. Nothing was ever too much trouble and she seemed to bend over backwards to ensure the properties she found me all perfectly matched the requirements I had told her. The house we actually agreed on matches everything I wanted and more; Nicola even pointed out properties with facilities I didn\'t even realise I could afford. I would definitely recommend anyone to use White...
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Nov 27,2012
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Nov 27,2012
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I have found both the above members of staff to be excellent over the last 12 months. I had a tenant that was not paying rent and both these ladies went above and beyond to help me. They were constantly chasing the tenant and keeping me updated on their progress, they eventually resolved the problem for me. They then found a new more suitable tenant to move into the property and i have had no further problems. I find the full staff team at Walton Vale Whitegates branch to always be helpful and f...
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Nov 27,2012
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Nov 27,2012
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I have been dealing with the team for some time now, both renting and placing bids to buy property in the Liverpool area. At all times the team have been extremely helpful and informative demonstrating a high level of proffesionalism in their proffesion. The team is always happy to show properties at times to suit my schedule and when renting my prioperty through the team they provided excellent value for money and assisted me through all stages of the let. I would reccomend Whitegates and it...
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Nov 27,2012
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Nov 27,2012
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I have had many dealings with Whitegates Estate Agents, all of which have been a very pleasant and positive experience. The girls were always polite and helpful. I would not hesitate in recommending Debbie and her staff to my friends and family....
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Nov 26,2012
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Nov 26,2012
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The team have had a difficult time dealing with us as there three partners to deal with!!!! Nicola knows her stuff and seems to have a handle on just about everything going on. Always helpful and knows exactly what to do with our account - though I often struggle to correlate the income recieved with with our property statements - the software they use is not very Landlord friendly!!!!! Pam manages our property and some difficult tenants but has struck up a really good working relationship wit...
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Nov 26,2012
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Nov 26,2012
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I received excellent customer service and felt important and respected, as a first time buyer i was given all the information I needed and felt valued by Nicola ....
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Nov 25,2012
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Nov 25,2012
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I would not hesitate in recommending Debbie to my friends and family interested in looking to buy a property due to the great service I recieved....
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Nov 24,2012
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Nov 24,2012
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The staff at the WALTON VALE are professional, curtious and are a pleasure to deal with. They are always available to deal with any queries i have either by email or phone. Would fully recommend using Whitegates Walton Vale to any person selling or letting a property well done girls....
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Nov 23,2012
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Nov 23,2012
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There have been a few things that have needed to be sorted since moving into my property and I have found that Pam in particular has been fantastic in getting these things sorted for me. She has been extremely helpful and very friendly and has always done whatever she can. She has also phoned to keep me updated and to see how things are going. I am very happy with the service I have received from Pam she has been fantastic....
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Nov 23,2012
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Nov 23,2012
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I used Whitegates to buy my first property, it was scary, as I had no clue on anything that happens in this process, but at the same time exciting at the prospect of owning a home. Anne-Marie was a pleasure to deal with, she was efficient and polite and no matter how many times I called or emailed she would always give me the answers I needed.. She also kept in contact with me the whole way through the process to check everything was going ok and I was happy with the way things were going. Sh...
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By: am
Nov 23, 2012
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Thanks very much for your comment Sarah - You know where i am when you come to sell haha !....
Nov 22,2012
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Nov 22,2012
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Joanne and Pam have always been brilliant in dealing with any issues that have arisen in a friendly and efficient manner. Every one I have had dealing with at Walton Vale branch have always been most helpful. Niggles being sorted quickly....
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Nov 22,2012
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Nov 22,2012
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I was a first time buyer and was really daunted by the whole process, specially with all the doom and gloom on the television. I had no reason to worry as Anne Marie at Whitegates took me through the whole process, the whole of the office has a friendly feel and although I suspect I had the phone rung down every day I was never made to feel like I was a nusiance. My sale nearly fell through due to the seller not wanting to get a structural survey but Anne Marie dealt with the whole thing and w...
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Nov 22,2012
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Nov 22,2012
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Great advice re preparing house for sale. Photographs were complimentary and the video footage was helpful to prospective buyers. We had a viewer within a week and a sale agreed in two! All went through smoothly and an appointment was made with Ian Kemp in order to secure a mortgage for a new property. This too was made easy and efficient. I was kept informed all the way through and would definitely recommend Whitegates Walton Vale to anyone wishing to sell their property....
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Nov 21,2012
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Nov 21,2012
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Pam was thoroughly professional throughout the tenancy. She fully explained the letting arrangements and was flexible in the checking dates to accommodate very flexible working patterns. She has a wonderful telephone manner and was extremely sympathetic during some difficult periods, particularly whilst we were awaiting our parking permit. Each time I met Pam she was immaculately dressed and beautifully presented. I always had confidence in her advice. She was particularly helpful in liasing ...
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By: Pam
Nov 22, 2012
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Many thanks for your comments Joe, I would like to take this opportunity in wishing you well for the future and for Michael too.....
Nov 21,2012
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Nov 21,2012
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From signing for this property ,I have dealt with Pam numerous times by phone and also email, and to which Pam is very quick to respond with answers to my questions. As I am new to renting a property I have had many questions and each time Pam has been professional and polite....
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By: pam
Nov 22, 2012
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Many thanks for your comment Rob, please feel free to contact me anytime and i hope you settle well in your new home.....
Nov 21,2012
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Nov 21,2012
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This is the first time we have used Whitegates, and I have found the staff there to be helpfull with any any questions we have had.And have sorted out any problems quickly, I would recomend them to other Landlords....
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Nov 21,2012
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Nov 21,2012
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Pam at Whitegates is an excellent agent, she always tries her best to resolve any problems and is in constant contact with my landlord trying to resolve all the on-going problems I have with him, she fully understands my anxiety and is always polite and courteous....
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By: Pam
Nov 22, 2012
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Thanks Norah, hopefully we will see and end to these very soon :-)....
Nov 21,2012
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Nov 21,2012
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I was looking for an investment property that required refurbishment. The selection of properties suggested for viewing was excellent and Anne-Marie totally understood my requirements making the purchase so much easier....
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Nov 21,2012
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Nov 21,2012
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Pam Meyler has provided an efficient and prompt service when dealing with a troublesome tenant who broke the terms of his agreement several times over a period of time. She knows the law and applies common sense in the most difficult of circumstances. She explains firmly to the tenant the consequences of breaking the agreement. She dealt with the forms necessary to give notice to the tenant, and gave sensible advice when the tenant overstayed beyond his agreed time. She inspected the propert...
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By: Pam
Nov 22, 2012
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Val, this is a really nice comment and i will endevour to continue this service for you.....
Nov 21,2012
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Nov 21,2012
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Pam has been very helpful throughout my experience. Even when my tennat was a bit of a pain, Pam was very professional. And helped me deal with the situation. Pam is a very helpful memeber off staff. Pam was also very efficient and quick to reply to my e mails. I all a vey enjoyable experience. Thanks Pam....
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By: Pam
Nov 22, 2012
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Thanks Laura, i am more than happy to assisr anytime and good luck for the next 6 month's :-)....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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From Landlords From Tenants From Vendors From Buyers Other
23 2 8 0 14 0 18 0 5 0
Rachel Doyle - upload your photo Rachel Doyle
2 reviews

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Anne-Marie Graham - upload your photo Anne-Marie Graham
10 reviews

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ian kemp and co - upload your photo ian kemp and co
1 reviews

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Nicola Carter - upload your photo Nicola Carter
4 reviews

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Debbie Taylor - upload your photo Debbie Taylor
4 reviews

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Pam Mayler - upload your photo Pam Mayler
7 reviews

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