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    Chloe Perry
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    Carol Gibbons
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    Donna Floyd
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    Avril Davis
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    Georgia Harris
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    Kate Ryan
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    kim wilkes
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Whitegates Estate Agents

46 Leeming Street Mansfield
Nottinghamshire
NG18 1NG

01623 421122

Jun 26,2015
Minithumbdown
By:
Jun 26,2015
1 people found
this helpful
Me and my family have been with whitegates for about 8 1,2 year we moved in to 9 allwood close October 2014 , as soon as we moved in we had water coming down the walls and droplets on the ceiling, we kept telling Kim and Avril which they didn't want to know and said to contact the landlord which he didn't live in this country or his sister who lived next door to us and she we should go through whitegates, the sister in the end gave us a dehumidifier, we had black mould all over the bungalow, an...
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Mar 03,2014
Minithumbdown
By:
Mar 03,2014
2 people found
this helpful
I had up until very recently 2 rental properties managed by Whitegates in Mansfield. I recently requested a duplicate statement for one of these properties for which I was charged £50.00! This statement that was sent by e-mail 10 minutes after requesting it and a fee of this amount smacks of profiteering. How can a company justify a charge of this amount for this service that took 10 minutes to deliver? I'd love one of the company Directors to justify it to me. Unfortunately I fee...
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Jan 04,2013
Minithumbdown
By:
Jan 04,2013
4 people found
this helpful
Very confused landlord! Why a fully managed property, that provided me with reports that said my property was CLEAN AND TIDY... IS......... Like Squatters have lived there, absolutley disgusting, DON\'T waste your money go somewhere else. To top it off apparently the Tennents do not even have to give OUR keys back, they will put in a couple of calls and just leave it. Not happy at all, and of course a full complaint to go in.........
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What agent could do to change your mind?
Fully managed our property as we paid for........
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By: Branch Manager
Jan 14, 2013
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Dear Mr Shaun Taylor and Mrs Natasha Eden-Taylor Thank you for bringing your concerns into the public forum so that we can reply accordingly. It is always unfortunate when the relationship between a tenant and a landlord breaksdown to such an extent that the tenant feels they have no alternative but to vacate a property. The four periodic inspections which took place during the tenancy were accurate at the time and carried out by very experienced members of our lettings team. Unfortunatel....
Jan 04,2013
Minithumbup
By:
Jan 04,2013
0 people found
this helpful
I found Mrs Gibbons and Avril Davis to be very helpful in many ways, They were understanding and nothing was to much bother. I had not rented before and didn\'t have a glue, they advised be on the property size and price range to look at taking into account my needs and income, worked out what i would be paying out monthly ie council tax, water rates etc In fact they were brill, found me a nice place to live I was bricking it when I went into that office but was soon at ease with the way I wa...
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Oct 25,2012
Minithumbdown
By:
Oct 25,2012
0 people found
this helpful
I was a tenant for one year with Whitegates at 12 Orchid Way, Shirebrook. No complaints with the company until the time came to recieving my £575 deposit bond back. At the end of our tenancy agreement on 6th October one of their agents arranged a time to meet us to check the house for cleanliness, damages and hand over keys. I presumed the Landlord would have been there at the time to inspect and state any issues he had there and then. Instead the agent had a very breif look around the hou...
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What agent could do to change your mind?
Return my deposit. Arrange for a housing inspection with the landlord present.
Was this helpful? Yes
By: unhappy landlord
Oct 27, 2012
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As the Landlord of the above Property in Shirebrook ,I have the following comments to make. The tenants had repeatedly been told of the overgrown and unkempt state of the front and rear gardens months before they decided to terminate their tenancy agreement. Prior to them taking up tenancy the interior was completely redecorated,and the kitchenwas thoroughly cleaned ,including the cooker. Upon inspection I noted again the overgrown and unkempt state of the garden both front and rear. the entra....
Jun 28,2012
Minithumbup
By:
Jun 28,2012
2 people found
this helpful
Really helpful, friendly staff who provided me with a lot of information regarding particular properties I was interested in above & beyond what I have received at other agents!...
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By: Mansfield Branch
Oct 01, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
May 26,2012
Minithumbup
By:
May 26,2012
3 people found
this helpful
I contacted whitegates for help selling my property. they responded straight away and within days the house was on the market. Georgina gave great advice on presenting my property and got lots of interest. she they arranged viewing and then went on the negotiate the deal. thanks to Georgina and avril my house sold within a month....
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By: Mansfield Office
May 28, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
May 25,2012
Minithumbup
By:
May 25,2012
3 people found
this helpful
My experience of using Whitegates over the last 5 years has been brilliant. Carol is professional, helpful and approachable. Things have been dealt with efficiently and in a friendly manner. The service of Whitegates in general and Carol in particular has been excellent....
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By: Mansfield Office
May 28, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
May 25,2012
Minithumbup
By:
May 25,2012
3 people found
this helpful
We have dealt with this office for a number of years now and have been very pleased with their services, we find the office to be very proffesional, friendly and focused. This has lead us to invest in more properties for them to advertise and manage on their easy to view Website, tenants are found very quickly avoiding expensive void periods, to sum up : Highly recommended...
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By: Mansfield Office
May 28, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
May 11,2012
Minithumbup
By:
May 11,2012
2 people found
this helpful
I have been using whitegates mansfield branch for one and half years now and have found the staff most very helpful. This will be the second property i have rented through whitegates . When ever i have any queries, i know that Carol and Donna have always acted promptly. I would recommend whitegates to anybody....
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By: Mansfield Office
May 28, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
May 10,2012
Minithumbup
By:
May 10,2012
2 people found
this helpful
Excellent advice and service! Initially me and my husband were not sure wether to sell or rent our property, so when Avril from Whitegates came around she gave us values and advice on both selling and letting. We were asking lots of questions especially as we were swaying towards letting and knew nothing about this, each question was answered and we were not rushed to stop so that she could go. Once we had decided to let, the property was put on the market immediately and a tenant was found v...
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By: Mansfield Office
May 28, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
Apr 12,2012
Minithumbup
By:
Apr 12,2012
1 people found
this helpful
We were tenants of Whitegates and was looking for a bungalow to buy, once we had moved into the area. Avril and Georgina kept in touch with us all the time and kept on eye on the market for us until a bungalow came up that they knew would be perfect for us. We were the first people to view it and offered on it straight away becuase it was in the right location and had all the features we needed. I can't prasie them enough for the effort they put in to find the right bungalow for us. The bu...
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By: Georgina Harrison
Apr 13, 2012
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Thank you very much for taking time to send us a review.....
Apr 03,2012
Minithumbup
By:
Apr 03,2012
1 people found
this helpful
We have a number of properties under management by Whitegates, and have always found their service to be professional and efficient. I would definitely recommend them....
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By: Kim Wilkes
Apr 03, 2012
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Thank you for taking you time to review the Mansfield office. We look forward to working with you in the future.....
Apr 01,2012
Minithumbup
By:
Apr 01,2012
1 people found
this helpful
I have rented a house through Whitegates Mansfield Branch. I'd have just relocated back in to the area after a number of years and looked at many houses with many agents. Some houses with other agents were of a very poor quality. I found one with Whitegates that was of an excellent standard. The Branch Manager Avril showed me around the house and was very helpful with advice on the whole renting process. Donna in the office was also very helpful. I am very happy in my home and hope to st...
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By: Kim Wilkes
Apr 03, 2012
View all comments (1)
Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback....
Mar 08,2012
Minithumbup
By:
Mar 08,2012
2 people found
this helpful
I had the tenant from Hell. Didn't pay for 6 months, broke the doors, needed evicting. Whitegates calmly dealt with insurers, police, courts and liaised with trades to repair the property. Their preferred rent guarantee did pay (unlike other firms i've used). Top marks all round. I also have other rentals with Whitegates and all runs very smoothly with them....
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By: Avril Davis
Mar 12, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
Mar 08,2012
Minithumbup
By:
Mar 08,2012
1 people found
this helpful
Whitegates have been looking after my property on a full management basis for a number of years now.I have always found them very professional,very fair,very helpful and very efficient.They keep me informed of all developements and I have no complaints at all. Special mention to the lovely Carol,who always knows the right person should anything need doing!...
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By: Avril Davis
Mar 12, 2012
View all comments (1)
Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
Mar 08,2012
Minithumbdown
By:
Mar 08,2012
1 people found
this helpful
I was very disappointed with the length of time it took to actually set up the management of the property around 2 months and I was the one doing all the chasing. There is very little communication from them and I had to chase them in order to be sent a monthly account. The rent is late and they do not seem to be making much effort to follow up with this. When I do receive emails, they are very badly written with atrocious English and spelling and often look like they have been written by...
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By: Branch Manager
Mar 19, 2012
View all comments (1)
The Mansfield Branch take all their reviews and feedback very seriously and would like to oppurtunity to reply to your issues directly and we would therefore, appreciate it, if you contacted us, so we can discuss them with you. Unfortunatley we do not have an employee by the name of Sarah Clerk, nor do we recognised the senario you have highlighted. As you have posted your review without your name, we cannot pinpoint which property you may be, so we can investigate and reply to, your conc....
Mar 07,2012
Minithumbup
By:
Mar 07,2012
1 people found
this helpful
We have a great experience with the lettings team.We are not in the area and they deal with 15 properties in a very professional way. There never is a problem only solutions. Thank you to them all especially Chloe....
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By: Avril Davis
Mar 12, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
Mar 07,2012
Minithumbup
By:
Mar 07,2012
1 people found
this helpful
I registered with whitegates to purchase a property, their customer service was second to none. The property specifications were detailed and photos were great! Although I didn't buy a house via them I did get my mortgage through them. Kev Wragg sorted my mortgage and he was very helpful, he kept me well informed all through the process. Well done Whitegates!...
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By: Mansfield Branch
Oct 01, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
Mar 03,2012
Minithumbup
By:
Mar 03,2012
1 people found
this helpful
I would highly recommend Whitegates as a Letting Agent. Efficient, polite, friendly and my property was rented in next to no time. Throughout the whole process i felt confident in the service being offered and i was kept fully informed....
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By: Avril Davis
Mar 13, 2012
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Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
Jan 03,2012
Minithumbup
By:
Jan 03,2012
1 people found
this helpful
I put my house up for sale with the Mansfield Branch and they have been fantastic from the word go. I had an offer on my house with the first week and sale agreed shortly after. I can highly recommend their services, I will use them again....
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By: Mansfield Branch
Oct 01, 2012
View all comments (1)
Thank you for taking the time to review the Mansfield Office, we really appreciate your feedback.....
Jan 03,2012
Minithumbup
By:
Jan 03,2012
1 people found
this helpful
I put my house on the market with the Mansfield Office. They have been super effiecient from the start. I had a sale agreed on my house with in one week, despite the market and the time of year. I can highly recommend their services....
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Nov 16,2011
Minithumbup
By:
Nov 16,2011
1 people found
this helpful
What a great service I have received from the lettings team at Whitegates on the two separate occasions I have used them. The first time I let my house the process could not have been more efficient and the service was made as simple as possible for me. The instructions and guidance I received from the team were impeccable and my property let almost immediately with the marketing and promotion undertaken on my behalf. My initial tenants are now moving on to another property. Within a matter ...
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Oct 27,2011
Minithumbup
By:
Oct 27,2011
1 people found
this helpful
I have dealt with Whitegates in Mansfield three times in the last 10 years for selling and purchasing of properties. They have exceeded all my expectations every time. This last time though with the market as it is they have gone through hoops to help me sell my house. The staff are brilliant, but my special thanks go to Avril and Georgina for all their hard work and commitment to getting everything right for me. If I ever move back to Mansfield I would have no hesitation in using Whitegates aga...
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Sep 03,2010
Minithumbdown
By:
Sep 03,2010
2 people found
this helpful
I am very disappointed with the service of Whitegates Lettings in Mansfield. First of all, we arranged to move into one of their propeties for rent and 3 days beforehand they told us that current tenant wouldn't move out, so we had no choice but to take what was available. After we signed up for one year for a different property, they charged us 70 pounds each time we re-new the agreement and it was always for fixed term of either 6 or 12 months. They had also been coming to visit every 3 months...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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From Landlords From Tenants From Vendors From Buyers Other
9 3 3 3 4 0 1 0 2 0
Chloe Perry - upload your photo Chloe Perry
1 reviews

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Carol Gibbons - upload your photo Carol Gibbons
3 reviews

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Donna Floyd - upload your photo Donna Floyd
0 reviews

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Avril Davis - no image available Avril Davis
Branch Manager
4 reviews

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Georgia Harris - upload your photo Georgia Harris
0 reviews

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Kate Ryan - upload your photo Kate Ryan
1 reviews

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kim wilkes  - upload your photo kim wilkes
1 reviews

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