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Whitegates Estate Agents

7 Bath Street Ilkeston
Derbyshire
DE7 8AH

0115 932 2376

Aug 05,2015
Minithumbdown
By:
Aug 05,2015
0 people found
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The agents were very helpful when looking for a new property, but once we had set up the tenancy the attitude changed. When we had the first house check after 3 months we were told that checks would be every 6 months. However we were contacted 3 months later and told we should be expecting another inspection. Inspections lasted less than 2 minutes and staff were not helpful or willing to talk whilst at the property - they also wandered through the house with shoes on no offer to take them off....
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What agent could do to change your mind?
the rent was increased with very little notice or reason and the service was painfully slow
Comment on agent fees
the rent was increased with very little notice or reason and the service was painfully slow
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Aug 14,2012
Minithumbup
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Aug 14,2012
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I have just purchased a property through whitegates and dealt with carol with whom i found exceeded all expectations,not only with dealing with my purchase but with doing alot of chasing on the sale of my own property that was up with another estate agents. I could definately say that when the time comes to sell my property i will be using whitegates and i would highly recommend them, especially carol :)...
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Aug 14,2012
Minithumbup
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Aug 14,2012
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Carol made sure we were constantly updated with what was happening, giving us guidance and and helping when ever she could. It made the whole process a lot smoother and relitively un-stressful so that we got the house we wanted. She is a credit to the company she works for....
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Jul 09,2012
Minithumbup
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Jul 09,2012
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Brian did the valuation on my property which i was happy with. After that Carol the office manager deal with me. They arranged the viewing and when an offer came in informed me. I was disappointed when the 1st offer fell thorough when they couldn\'t get a mortage as i only accepted the offer as i was assured that the buyer had a mortage offer. However a new offer in fast. I was very happy with Carol work and felt that she did keep on top of the progress, and when it was delayed she kept me calm...
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Jun 25,2012
Minithumbup
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Jun 25,2012
0 people found
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No prblems experienced at all with Whitegates. Carol who delt with the property was especially helpful in ansewring any questions I asked and kept me well informed about the whole process of moving as this was my fist house move....
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Mar 28,2012
Minithumbup
By:
Mar 28,2012
1 people found
this helpful
Whitegates were promp,t proffesional and sold my house within 2 days of it being put onto the market. They comminucated well with us as the vendors and were happy to check for mail once we had moved out. We also purchased that house with them and they went out of their way to help us. I'd definately recommend Whitegates for both buying and selling your proprty....
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Dec 08,2011
Minithumbup
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Dec 08,2011
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Our experience with the Ilkeston branch of Whitegates has been 100% positive. The service received, right from the valuation through to completion and beyond has been outstanding. The entire team (and especially one particular member of staff) have been professional, helpful and nothing was ever too much trouble. We were kept up to date with any developments promptly, they liaised with anyone required on our behalf and ensured that the process was as smooth as it could be. As vendors, we...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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