Halifax, HX1
3/5, 8 reviews
63% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

No description for branch.

Opening Hours
Address

Whitegates Estate Agents
9 George Street
Halifax
West Yorkshire
HX1 1HA
01422 345721

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £375,000 £375,000
Lettings 67% 99% £450 £450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 1 1 1 0 0 0 0 2
Areas covered
  • HX1
  • HX2
  • HX3
  • HX4
  • HX5
  • HX6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Poor customer service...”

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May 05,2021
Minithumbdown
By: 'Scales'
May 05,2021
0 people found
this helpful
Poor customer service No response to my right move enquiry, Therefore after 24 hours I rung the Halifax office, to make a second request to attempt to arrange a viewing on a property... The person I spoke to did not even bother to return my call ......
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“Personally we think Whitegates are brilliant, they have made sure ......”

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Mar 15,2017
Minithumbup
By: 'Linda'
Mar 15,2017
0 people found
this helpful
Personally we think Whitegates are brilliant, they have made sure that we have had great service all the way, i.e. making sure reported jobs have been done even though we have a tough to get hold of Landlord, and we will definitely be using ...
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“I have three houses in Halifax, let through Whitegates. The ......”

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Feb 14,2017
Minithumbup
By: 'John'
Feb 14,2017
0 people found
this helpful
I have three houses in Halifax, let through Whitegates. The agency changed hands a couple of years ago after some difficult times, and recently the office has been much more on the ball. I did think about changing agent, but decided to stick with Whitegates. ...
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Comment on agent fees
I'm happy with the commission rate, and think/hope that any fees charged to tenants are also reasonable.
Was this helpful? Yes

“Whitegates have been renting out my property for about 8 years. ......”

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Feb 14,2017
Minithumbup
By: 'Richard'
Feb 14,2017
0 people found
this helpful
Whitegates have been renting out my property for about 8 years. They are very good at communicating and making me aware of any property issues and arranging for the necessary repairs. I live in London so the service they provide is invaluable as I wouldn't be ...
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Comment on agent fees
I feel the fee is very reasonable for the service they provide.
Was this helpful? Yes

“I have been using this team to manage a let ......”

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Feb 13,2017
Minithumbup
By: 'Brian'
Feb 13,2017
1 people found
this helpful
I have been using this team to manage a let property in Halifax for several years and am very pleased with the service. They are prompt to answer any queries and always respond to issues accordingly. Professional and friendly service....
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Comment on agent fees
The fees are in line with the competition and represents good value.
Was this helpful? Yes

“Interesting that Whitegates no longer have a link to this ......”

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May 13,2014
Minithumbdown
By: 'LH'
May 13,2014
3 people found
this helpful
Interesting that Whitegates no longer have a link to this website on their front page any more. For the second time, I have received a text message stating my rent is overdue the day AFTER it left my bank account! I complained the first time ...
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What agent could do to change your mind?
As I said last time: they need to be professional in dealings with tenants and in my experience, aren't. They need to follow up on promises to deal with maintenance issues in a timely manner instead of leaving it for 6mths with no action. Meet their contractual obligations. It's really not rocket science.
Attached Filesnbsp;
Was this helpful? Yes
By: Ollie
Jun 05, 2014
View all comments (1)
Hi, I am a landlord and on the other end of the Fence, I have had so many issues with Whitegates Lettings so have now decided to collate the issues and get these in the public domain please email me any useable details of breach of contract, Over Pricing, Bad Service and so on. My E-mail is [email protected] ...

“The living room carpet in the flat fitted very badly ......”

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Nov 28,2012
Minithumbdown
By: 'LH'
Nov 28,2012
2 people found
this helpful
The living room carpet in the flat fitted very badly and generally not in good condition. Whitegates staff agreed it needs replacing - I said I'd replace it and fit the carpet if they would negotiate a discount from the first month's rent. Paintwork throughout ...
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What agent could do to change your mind?
Turn up to appointments at the time allotted instead of saying "I'm running late". If I can turn up on time, so can they. Lack of punctuality once is acceptable. Twice is unprofessional. Return calls when they are promised!!! Not once has this been done so far! Don't leave the prospective tenant waiting from Friday to Tuesday afternoon with no news, only to tell them when they ring that you've done half a job. Be more professional about paperwork and putting things in writing to protect the tenant. This isn't a one way process just for the benefit of Whitegates. Expedite the process when the prospective tenant is ready to move. Why does it need to take several days to make a phone call or send an email???? Be more communicative! It takes 30 seconds to call me and say what has or hasn't happened and I wouldn't be so bloody frustrated. Send an email. Again, seconds to do, but it shows professionalism and keeps the client happy. It's not rocket science or difficult. Please, please pull your fingers out and do the things you are supposed to do as a letting agent in the timescale suitable to the client. Without a significant and immediate change in the way this is currently being dealt with by Whitegates, I would be very reluctant to deal with the company again. I will NOT recommend them to anyone who asks for my opinion.
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By: Whitegates
Nov 29, 2012
View all comments (1)
Dear Client May we start with an apology. We are extremely sorry that you feel disappointed with the service you have received from our team. We have taken all of your comments on board and as per our earlier telephone conversation we assure you that we are doing all we can to rectify all of the issues that you have raised. The issues that were noted at your initial viewing were put forward to the Landlord along with your request to amend them. We appreciate the concern you had when pa ...

“I had a vacant dilapidated property to sell. I asked ......”

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Aug 07,2012
Minithumbup
By: 'Alan'
Aug 07,2012
0 people found
this helpful
I had a vacant dilapidated property to sell. I asked three local agents to advise me. One never replied, one sent a cursory one line e-mail quoting a minimum commission. From Whitegates, I received sensible advice, no minimum commission, and a valuation higher than I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 14/02/2017 by whitegates

Awards won by Whitegates Estate Agents, Halifax HX1 1HA



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