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    Ami Wills
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Whitegates Estate Agents

386 Dewsbury Road South Leeds
West Yorkshire
LS11 7NN

0113 277 1234

Jan 12,2013
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Jan 12,2013
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I had 2 estate agents value this property and informed both about the other possibly on hindsight a wrong decision one valued the property at £85000 and whitegates at £98000 I thought hell of a difference but decided that the higher figure was a fair assessment so I put it on the market with whitegates nearly 2 years later it eventually sold for a lot less than both estimates when I enquirered why it wasn\'t selling the only reply I got was that it was priced too high each time it ...
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Dec 15,2012
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Dec 15,2012
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I have found Whitegates at South Leeds to be spuerb. I have used 2 other letting agents in the past but Whitegates have given the best service. They not only ring with issues that need to be addressed but suggest solutions and just get on with it. My thanks go to Ami Wills who is always positive and helpful....
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Sep 09,2012
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Sep 09,2012
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Whilst the flat was very reasonably priced and the agent who conducted 2 viewing was knowledgable - the time it took to get the flat ready and the lack of communication during the process, left us disappointed. On numerous occasions I was asked to contact the office (rather than the other way around) to find out whether the place was ready. I think the situation could have been handled better if our expectations were managed properly - rather than giving us an initial moving date, then denyi...
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By: Ami Wills - Whitegates
Nov 13, 2012
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I am most disappointed to hear that you were unhappy with the level of service that you have recieved. We always try to ensure that we move tenants in on a date that is suitable for them, however we often have to arrange for work / cleaning to be carried out, as well as carrying out our own admin for the property, which includes inspecting the property and creating an inventory. I am sorry that you were asked to contact the office - this certainly is not our usual procedure - we would normally....
Sep 06,2012
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Sep 06,2012
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I purchase one property from whitegates in Leeds, and I would never not buy any other property from them in future. They are not help full, doing only what they have to do, and in some cases not telling truth. As I placed my offer for this property I find some issues as an alarm system no working, or central heating boked down. When I did call them i been told that all issues been fixed (but it wasn\'t fixed). How people can trust this agency??? When I collect set of keys to my new proper...
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By: Ami Wills - Whitegates
Nov 13, 2012
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I am most disappointed to hear that you were not happy with the service that you received. We always try to be pro-active in chasing solicitors and keeping vendors and purchasers updated throughout the selling process. I am unsure of what is meant by "not telling the truth" and that some of the items were not working, however if you would like to contact me directly then I would be more than willing to look into these issues for you. Yours sincerely Ami Wills....
Jul 20,2012
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Jul 20,2012
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Ami is an excellent ambassador for Whitegates. I found dealing with the company through her professional, understanding and efficient. Whitegates were on time to show me the property and quickly completed the paperwork so I could move in. Throughout my tenancy when I needed maintenance etc. this was usually done in a timely fashion (I was there for 4 years and in this time I can only think of 1 occasion were there was a problem - ultimately out of Whitegates control and due to a supplier) I very...
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Jul 03,2012
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Jul 03,2012
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From the initial meeting with the agent after seeing a few other local agents, I knew Whitegates was the best Agent to use. They knew the surrounding area and pricings of local property and even knew the history of our estate, when properties had been sold etc. Other agents I saw were just making it up as they went along and had far less knowledge than myself, with one marketing a similar property to ours at a 50% higher price until they eventually dropped it far enough down to the real market v...
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Jan 28,2012
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Jan 28,2012
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I have been very happy with Whitegates over the past years, communication has always been good and anything needing doing has been dealt with with ease. We live in Australia and I feel confident the house is in good hands and the tenants are being looked after. I would like to thank Ami in particular for her personal and friendly service....
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Jan 03,2012
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Jan 03,2012
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I have been using these agents over the last 12 months to let 6 properties and they have always managed to do this quickly and more importantly at the agreed rental figure. The office staff are very helpful and efficient in dealing with any problems / queries I may encounter....
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Dec 24,2011
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Dec 24,2011
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I have used the South Leeds office for several years and they have always found tenants for my properties very quickly. A good team that work well together dealing with anything that crops up....
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Dec 19,2011
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Dec 19,2011
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I have used them for many years now and I am pleased with their pro-active approach to management. If ever there is a problem they have always worked out a solution and then act upon it. No problems are ever left hanging in the air. I have recently bought and let another property through Whitegates, South Leeds...
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Dec 15,2011
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Dec 15,2011
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Whitegates South Leeds is most pleasant to deal with. Ami is most professional and proactive. She is always helpful and resouceful. I would recommend any landlord to use Whitegates as management agent....
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Dec 14,2011
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Dec 14,2011
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As a landlord I have dealt with Whitegates for several years and have always found them friendly, helpful and ready to offer any assistance. Further, they have managed to rapidly find alternate tennants at the end of each tennancy. Their dedicated assistance gives me confidence that the full property management is in good hands. Well done Whitegates South Leeds....
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Dec 10,2011
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Dec 10,2011
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All my dealings with South Leeds Whitegates have been excellent. At both ends of the tenancy we have been met with friendly professionalism and clear communication. No matter who you talk to in the office you are given swift and efficient service, and everyone seems to genuinely go out of their way to assist. At the end of the tenancy we has some issues with the furniture. Other letting agents I have been with in the past have been unhalful in the extreme, more interested in getting rid of y...
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Dec 08,2011
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Dec 08,2011
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As I was looking at rentql properties on the web i came accross my current property and saw that it was a whitegates property. i already knew one of their staff so i contacted him. within 24 hours he came back to me with a viewing and further details on the property. this was great service. after the viewing we agreed to rent withe whitegates. the process was fast and we were kept updated by them. they also let us move the move in date to 4 weeks later. this was also very helpful. all in all gre...
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Dec 08,2011
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Dec 08,2011
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I have used Whitegates South Leeds branch for over 7 years. They currently manage 4 properties for me. The service is impeccable. The response time is excellent and I have had very few voids over the 7 years. Ami in particular is outstanding and has been involved ever since I started to use Whitegates which really helps. I would have no hesitation in recommending them to anyone....
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Dec 08,2011
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Dec 08,2011
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We had used this branch of Whitegates when we had property to sell and were delighted with the advice they gave and the service we received. When we had property we wanted to rent ouy we decided to ask them to mamage it. Their sevicer both to us and our tennants has been excellent. Staff are friendly and efficient and. problems are dealt with promptly. They maintain good communication with us without being fussy.The tennants they have found have been reliable and trustworthy. We travel a lot...
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Dec 08,2011
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Dec 08,2011
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Rented a flat through Whitegates, they were a big help and i had no trouble, would definitely recommend them to a friend...
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Dec 06,2011
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Dec 06,2011
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I purchased a house as a buy-to-let through Whitegates, which they have successfully let and managed on my behalf for the last five years. Ami has been particularly helpful and I would be happy to recommend them to anyone....
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Dec 05,2011
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Dec 05,2011
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Ami has been dealing with the properties we own (and rent out) for several years now and she is consistently extremely helpful and prompt. Great service all round....
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Dec 02,2011
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Dec 02,2011
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The team at Whitegates are efficient and excellent professionals, they proactively manage matters keeping simple things for the Landlord. I would recommend them to any would-be landlord in South Leeds....
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Dec 02,2011
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Dec 02,2011
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I have been dealing with Mirek and his staff for nearly 10 years now and I have always found them very responsive and professional not always towards me but also towards the tenants. They have managed the property in a very efficient manner with very few void periods. But they are tough in getting them to give discounts to any of their charges....
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Dec 02,2011
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Dec 02,2011
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I bought my flat from Whitegates in South Leeds when I moved from Manchester to Leeds. I had never bought a property before but the team made the whole process a very positive one by assisting me every step of the way. They listened carefully before telling me about all of the properties they had which fit my requirements. They had many properties to choose from, which I hadn't found with other agents I approached. They also kept me updated by contacting me when new properties came onto the mark...
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Dec 01,2011
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Dec 01,2011
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I have been with Whitegates Dewsbury Road since early 2010 I haven't had any problems with them. Everytime I have contacted them they have been very quick to give me answers to any queries. The fact they have vetting procedures and background checks makes me feel more assured of them finding a good, reliable tenant. One occassion involved me talking to Joanne about everything included in their Tenancy Maintenance scheme and she explained everything. Excellent! Also sending monthly statement...
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Nov 30,2011
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Nov 30,2011
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We dealt with Whitegates for 6/7 years and they acted extremely well. We were looked after by Ami, who was superbly professional and on the ball the whole time she looked after our property,,I would certainley recommend the company to anyone wanting to use a letting agent....
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Nov 30,2011
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Nov 30,2011
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I have let my property throgh Whitegates for the last 5 years. They have done their best to resolve any issues that have arisen during that time. I have no hesitation in recommending them....
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Nov 30,2011
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Nov 30,2011
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WOW ......Whitgates are EXCELLENT !!!!! I'm new to renting and this team is GREAT, right from the start through to completion I had every confidence I was been very well looked after! Ever possible avenue was explored and Ami did everything she could by keeping me up dated with the latest properties avalible, everything clealry explained in detail gave me confidence that the team would find the right flat for me. The honesty from the staff made me feel that they knew what was important to me, ...
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Nov 29,2011
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Nov 29,2011
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I found Whitgates to be excellent from start to finish. From the very first visit everything was explained in full and we weren't promised anything that didn't happen. In the current market in which we were trying to sell our property Whitegates were very honest which was a refreshing change from some of the others. But they definately over delivered! A special thanks to Ami - communication was excellent and I did not have to chase one thing from her! She did absolutely everything for us with...
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Nov 29,2011
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Nov 29,2011
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From start to finish The Whitegates team have been great they are very professional and on the ball and never needed prompting to do anything it was done straight away. They also had time to talk and advise me regarding price and all the ins and outs of letting there price was also excellent including six months insurance as well in case the tennants turned out to be not as they described themselves I have used them twice now and will continue to use them as I am fully satisfied that they offer ...
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Sep 18,2011
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Sep 18,2011
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Whitegates (South Leeds) has managed the letting of our property for over five years. Over this period we have never had a problem that wasn't resolved to our satisfaction by them. They are trustworthy, diligent and reliable. It is always a pleasure to do business with the team at South Leeds, especially Ami whom we have dealt with from the beginning. We would have no hesitation in recommending Whitegates (South Leeds) and look forward to continued good service from them in the future....
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Sep 06,2011
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Sep 06,2011
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I have used the Whitegates branch in South Leeds (386 Dewsbury Road) as a landlord for the last 6 years. As I am based near London I have always opted for the full management service. From finding tenants and credit referencing, to rent collection and maintenance, they have NEVER let me down. They are polite, professional, friendly, and most importantly efficient. I have never had to chase-up a response to an email or phone call. If only everything in life was as efficient as Whitegates in so...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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