The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 90 Reviews
91% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £140,000 | £150,000 |
| Lettings | 50% | 99% | £550 | £950 |
Whitegates Estate Agents
74 Mill Lane, Liverpool, Merseyside
L12 7JB
0151 2560322








By : 'MR'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I rented a house from whitegates over a two year period. During this time i found the staff to be really helpful. I would recommend them too anyone seeking a house or flat to rent or... Read Full Review
By : Laura Davies
18 Sept 2012Vincent, Thank you for your review, we really do appreciate...

By : 'L.'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Found Kevin to be extremely helpful and nothing was too much trouble. He was very attentive and ensured a smooth and prompt... Read Full Review

By : 'Emma'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I was very impressed with the service I received at Whitegates, mainly Sandra! If ever I had a problem I could rely on Whitegates to deal with it ASAP! I would recommend Whitegates to... Read Full Review

By : 'Magdalena'
Services : Letting (As a Owner)
Would you recommend ? : Yes
This is an excellent estate agent , always very helpful in helping to get things done on time. Very prompt in responding to queries and was very flexible when... Read Full Review
By : sandra
3 Oct 2012Thank you for your review, we really do appreciate...

By : 'Dot'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Very helpful and efficient. Kevin put up with all my ranting and raving with a smile and a comforting word and kept me up to date with information throughout the sale process. All staff at the Branch very polite and... Read Full Review
By : kevin
19 Sept 2012Thank you for the feedback Dot. Its a pleasure dealing with you and hope we will get a sale agreed on your house very...
By : 'carmel'
Services : Letting (As a Owner)
Would you recommend ? : Yes
whitegates agents have been really excellent with us. They have managed our properties well. They inform us quickly when there has been a problem. i would give them a 10 out of... Read Full Review
By : Laura Davies
5 Oct 2012Carmel, Thank you for your review & thank you for choosing Whitegates West Derby to manage your rental...

By : 'Peter'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
I instructed Whitegates to sell the property in West Derby in January 2012 and the sale was completed 5 months later in June. I was pleased with all the services provided by Whitegates. They managed the process efficiently and provided good communication... Read Full Review
By : Bernie
3 Oct 2012Peter, thank you for a great review. I know living quite a distance away from the Property gives cause for concern but I am so glad we could remove that stress and sort the sale to run smoothly for...

By : 'Emma'
Services : Letting (As a Owner)
Would you recommend ? : Yes
I chose Whitegates from the excellent reviews on this website and I have not been disappointed. Laura has quickly found a tenant for my property and has been very helpful during the process. I highly recommend using Whitegates as they are very helpful and nothing is too much... Read Full Review
By : Laura Davies
22 Jun 2012Emma, Thank you for the review, We really do appreciate...

By : 'Rachel'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
I contacted West Derby Whitegates with exact requirements for a property purchase. I had viewed several properties and had an offer excepted within a few days of contacting them. Kevin worked very hard not only for me, but also for others in the chain, in order to find solutions to move things... Read Full Review
By : Gail Loller
3 Oct 2012Thank you for your feed back I am delighted that you had a positive buying experience from my team, look forward to doing buisness again with you in the Future. Gai Loller (...
By : 'Sarah'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
I selected whitegates after meeting Gail Loller who was open, straight forward and- really important to me- told me sensitively what i needed to hear rather than what i might want to hear, so no flannel! The team had clients through the door viewing on day 1 and regularly in the weeks following ... Read Full Review
By : kevin
8 Jun 2012Thank you for the feedback Sarah. Has been our pleasure selling your...


By : 'SeanMac88'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Very helpful and friendly staff. Would recommend to other people. Overall good... Read Full Review
By : Marcus Dobson
6 Jun 2012Thank you very much Sean! Glad we helped you and John find the right property! Good luck with everything in the...
By : 'Nigel'
Services : Letting (As a Owner)
Would you recommend ? : No
Positives - Rent paid on time every time - Repairs appear to be conducted by good quality people Negatives - Very poor lead times to bring in new tenants - Conduct non-emergency repairs without prior notification - Emails written so poorly they are incomprehensible I hope my tenant gets... Read Full Review
By : Sandra Davies
30 May 2012Nigel, Here at Whitegates West Derby we pride ourselves on giving a professional service and we are concerned that you feel you have not received this. However, can you please contact us at the...
By : 'colin'
Services : Letting (As a Owner)
Would you recommend ? : Yes
All the staff I have dealt with are courteous and polite. They are prompt to respond to questions and queeries and I feel confident in the way they manage my property. I would have no hesitation in recommending this office to a prospective... Read Full Review
By : Laura Davies
30 May 2012Colin, Thank you very much for your comments, we really do appreicate...


By : 'stuart'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
kevin and his collegues have been very helpfull over the purchase of the property... Read Full Review
By : Bernie
3 Oct 2012Thanks for the lovely feedback. Hope you will recommend us to family and friends in the future. Hope you are settling well in your new...
By : 'david'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
The person dealing with the property I am trying to buy is Kevin Williams and his services have been excellent as there has been a problem with structural of the property and I needed to get a structural engineers report which Kevin helped me with, he is now in the process of helping me get... Read Full Review
By : kevin
24 May 2012Thank you for the feedback David. We will keep up the good...
By : 'Riki'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
When dealing with Whitegates, West Derby, we found them by far the most helpful and efficient in our search. The communication from Marcus was absolutley excellent before our decision was made and in assisting us through every aspect of moving in. Out of all the estate agents we dealt with in... Read Full Review
By : Marcus
18 May 2012Thanks guys for your super comments! I'm just glad I could help you find the perfect place,...
By : 'Robert'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
A thoroughly professional job from start to finish regarding the sale of our property in Croxteth Park. Kevin and the rest of the team were always cheerful and friendly and remained positive about the sale of the house when initial viewings were not very positive. Always keeping us up to date with... Read Full Review
By : Bernie
3 Oct 2012Hope you are both settled and it was a pleasure meeting you both and selling your house for you. Miss seeing the dog at the gate now when I drive...
By : 'brent'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Kevin gave us lots of help and advice and guided us through the purchase of our new house. Kevin answered are queres quickly and always called us back... Read Full Review
By : Bernie Connolly
30 Apr 2012Thank you for your feedback. It is much appreciated and good to know that we can put ourselves on the firing line for feedback, good or bad. It is good to know the staff live up to our...


By : 'Stuart'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Whitegates are a long-established estate and lettings agency in West Derby and which customers usually make their first port of call for all prospective property dealings. Having used them for both purchasing and letting property over many years, I can certainly state that they have served me very ... Read Full Review
By : Marcus Dobson
30 Apr 2012Thank you very much for your comments Mr Monkcom. They are much appreciated! We hope we can continue our working...
By : 'Susan'
Services : Letting (As a Owner)
Would you recommend ? : Yes
As ever the property was rented out very quickly with a very efficient and competitively priced service. We have consistently used Whitegates for the last three years and have been very pleased. The staff offer help and advice and do their utmost to get good quality, reliable tenants. Moreover... Read Full Review
By : Marcus Dobson
30 Apr 2012Thank you very much Susan for your comments! I'm glad we could be of assistance! Any other property services you need, please dont hesitiate to contact...
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