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Halifax, HX1
3/5, 8 Reviews
63% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No description for branch.
No Staff Registered
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £375,000 | £375,000 |
| Lettings | 67% | 99% | £450 | £450 |
Areas covered
- HX1
- HX2
- HX3
- HX4
- HX5
- HX6
Address
Whitegates Estate Agents
9 George Street, Halifax, West Yorkshire
HX1 1HA
01422 345721
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Whitegates Estate Agents Branches (View All 54)
Poor customer ...
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1 Star Review
By : 'Scales'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £375000
Would you recommend ? : No
Postcode : HD6
5 May 2021
People found this helpful0
Poor customer service No response to my right move enquiry, Therefore after 24 hours I rung the Halifax office, to make a second request to attempt to arrange a viewing on a property... The person I spoke to did not even bother to return my call... Read Full Review
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Personally we think ...
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5 Star Review
By : 'Linda'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HX1
15 Mar 2017
People found this helpful0
Personally we think Whitegates are brilliant, they have made sure that we have had great service all the way, i.e. making sure reported jobs have been done even though we have a tough to get hold of Landlord, and we will definitely be using them when we look for new premises. The staff are... Read Full Review
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Whitegates have been renting ...
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5 Star Review
By : 'Richard'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HX3
14 Feb 2017
People found this helpful0
Whitegates have been renting out my property for about 8 years. They are very good at communicating and making me aware of any property issues and arranging for the necessary repairs. I live in London so the service they provide is invaluable as I wouldn't be able to respond timely to any issues... Read Full Review
Comments on Agent Fees
I feel the fee is very reasonable for the service they provide.
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I have three houses in ...
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4 Star Review
By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HX1
14 Feb 2017
People found this helpful0
I have three houses in Halifax, let through Whitegates. The agency changed hands a couple of years ago after some difficult times, and recently the office has been much more on the ball. I did think about changing agent, but decided to stick with Whitegates. My properties are not in the best... Read Full Review
Comments on Agent Fees
I'm happy with the commission rate, and think/hope that any fees charged to tenants are also reasonable.
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I have been using this team ...
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5 Star Review
By : 'Brian'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : HX3
13 Feb 2017
People found this helpful1
I have been using this team to manage a let property in Halifax for several years and am very pleased with the service. They are prompt to answer any queries and always respond to issues accordingly. Professional and friendly... Read Full Review
Comments on Agent Fees
The fees are in line with the competition and represents good value.
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Interesting that Whitegates ...
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1 Star Review
By : 'LH'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HX3
13 May 2014
People found this helpful3
Interesting that Whitegates no longer have a link to this website on their front page any more. For the second time, I have received a text message stating my rent is overdue the day AFTER it left my bank account! I complained the first time after receiving two texts from two different numbers... Read Full Review
What agent could do to change your mind?
As I said last time: they need to be professional in dealings with tenants and in my experience, aren\'t. They need to follow up on promises to deal with maintenance issues in a timely manner instead of leaving it for 6mths with no action. Meet their contractual obligations. It\'s really not rocket science.
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By : Ollie
5 Jun 2014Hi, I am a landlord and on the other end of the Fence, I have had so many issues with Whitegates Lettings so have now decided to collate the issues and get these in the public domain please email...
The living room carpet in the ...
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2 Star Review
By : 'LH'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : HX3
28 Nov 2012
People found this helpful2
The living room carpet in the flat fitted very badly and generally not in good condition. Whitegates staff agreed it needs replacing - I said I'd replace it and fit the carpet if they would negotiate a discount from the first month's rent. Paintwork throughout the whole flat needs redoing as... Read Full Review
What agent could do to change your mind?
Turn up to appointments at the time allotted instead of saying \"I\'m running late\". If I can turn up on time, so can they. Lack of punctuality once is acceptable. Twice is unprofessional. Return calls when they are promised!!! Not once has this been done so far! Don\'t leave the prospective tenant waiting from Friday to Tuesday afternoon with no news, only to tell them when they ring that you\'ve done half a job. Be more professional about paperwork and putting things in writing to protect the tenant. This isn\'t a one way process just for the benefit of Whitegates. Expedite the process when the prospective tenant is ready to move. Why does it need to take several days to make a phone call or send an email???? Be more communicative! It takes 30 seconds to call me and say what has or hasn\'t happened and I wouldn\'t be so bloody frustrated. Send an email. Again, seconds to do, but it shows professionalism and keeps the client happy. It\'s not rocket science or difficult. Please, please pull your fingers out and do the things you are supposed to do as a letting agent in the timescale suitable to the client. Without a significant and immediate change in the way this is currently being dealt with by Whitegates, I would be very reluctant to deal with the company again. I will NOT recommend them to anyone who asks for my opinion.
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By : Whitegates
29 Nov 2012Dear Client May we start with an apology. We are extremely sorry that you feel disappointed with the service you have received from our team. We have taken all of your comments on board and as...
I had a vacant dilapidated ...
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1 Star Review
By : 'Alan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
7 Aug 2012
People found this helpful0
I had a vacant dilapidated property to sell. I asked three local agents to advise me. One never replied, one sent a cursory one line e-mail quoting a minimum commission. From Whitegates, I received sensible advice, no minimum commission, and a valuation higher than I had anticipated. In less... Read Full Review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2/14/2017, 3:46:02 AM by allAgents
