Featured Review
a
“WORST COMPANY FOR STUDENTS...”
1 Star Review
Jan 22,2019
By:
'Ladun'
Jan 22,2019
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE1
12
people found
this helpful
West-manor as a company and the staff members are absolutely appalling besides the millstone place building manager .
This is a very long piece and I hope whoever reads this takes to time to read how they have mentally and emotionally broken me from the beginning ...
read full review
Comment on agent fees
BAD
12
people found
this helpful
Was this helpful?
Yes
“What an unprofessional company!...”
1 Star Review
Jul 21,2023
By:
'Zhang'
Jul 21,2023
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE1
0
people found
this helpful
What a funny and unprofessional company!
I booked a house view on 20/07/2023, and you emailed me and asked if I would like to view tomorrow morning, I replied the email and told you that I will arrive on tomorrow morning!
Then, I took train from ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Absolutely horrible accommodation, AVOID AVOID AVOID...”
1 Star Review
Jun 20,2022
By:
'azhan'
Jun 20,2022
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE1
0
people found
this helpful
Absolutely horrible accommodation, would not recommended anyone to live here. As long as the landlords receive their money they don't care. Been without a lock in my room for the year, when i had arrived there in September the tables and chairs were all broken ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Never respond to complaints, had altleast 10 ......”
1 Star Review
Apr 25,2022
By:
'E'
Apr 25,2022
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Rent PCM: £600
Postcode: LE1
0
people found
this helpful
Never respond to complaints, had altleast 10 emails ignored. Tried to fine me for putting my rubbish in the bin yard because it was on the floor when there hadn't been any bins in there for over a month. Didn't even give me the correct postcode ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“The place was dirty when I arrived, I just en......”
1 Star Review
Jan 13,2022
By:
'Anne'
Jan 13,2022
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE1
0
people found
this helpful
The place was dirty when I arrived, I just ended up cleaning it myself. The staff are horrible, especially Ami. They will try to fraud you of anything and everything. They are not understanding at all and they will take advantage of you. Please do ...
read full review
0
people found
this helpful
Was this helpful?
Yes
4 Star Review
Jul 01,2021
By:
'Mohammed Riyaz'
Jul 01,2021
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: LE1
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Rent PCM: £600
Postcode: LE1
1
people found
this helpful
I had a good experience at East Bond Street, it's a nice roomy and spacious studio and the West Manor staff were helpful, they fitted a new bigger and more powerful heater and the maintenance were always friendly and on-time. Ami and Shannon were always ...
read full review
1
people found
this helpful
Was this helpful?
Yes
1 Star Review
Jun 24,2021
By:
'extra'
Jun 24,2021
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE1
1
people found
this helpful
I would give Westmanor Student Living no stars if I could. I rang westmanor requesting my meter readings for my bills and they were EXTREMELY rude and very inflexible in attending to my request. The manager was very salty and mocking on the phone. Very ...
read full review
1
people found
this helpful
Was this helpful?
Yes
1 Star Review
Jun 07,2021
By:
'J'
Jun 07,2021
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE2
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE2
0
people found
this helpful
Mad ting. 4 man got stabbed in my apartments. I had to sit on the wall outside until the feds let me in. Blood up walls like some horror film. Blood hasn’t been cleaned up still and I have hemaphobia. Place be looking like Cecel ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Absolutely terrible accommodation. Mail goes ......”
1 Star Review
Mar 22,2021
By:
'Caitlin'
Mar 22,2021
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: No
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Rent PCM: £500
Postcode: LE1
1
people found
this helpful
Absolutely terrible accommodation. Mail goes missing and has been reported several times and nothing was done about it. A small issue of a missing television remote took nearly six months just to provide a remote. Internet has now been off for two weeks with very ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Everything constantly breaking and takes week......”
1 Star Review
Feb 10,2021
By:
'J'
Feb 10,2021
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE1
0
people found
this helpful
Everything constantly breaking and takes weeks to be fixed. Instances include 3 weeks without a working shower, and a week when all of my clothes were trapped in the washing machine.
When things are finally fixed, my flat was left dirty and messy. Agency uncommunicative regarding ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I thought finding my son accommodation for un......”
5 Star Review
Dec 10,2020
By:
'Stewart'
Dec 10,2020
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Rent PCM: £480
Would you recommend?: Yes
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Rent PCM: £480
Postcode: LE1
0
people found
this helpful
I thought finding my son accommodation for uni would be so stressful but I am highly delighted by the staff at dmu branch , they made it so stress free and so helpful with viewings , there communication was fantastic and service was second to none , thank ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“There isn’t a rating low enough to describe my conetemot for this agent...”
1 Star Review
Aug 06,2020
By:
'Penny'
Aug 06,2020
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Rent PCM: £580
Would you recommend?: No
Postcode: LE2
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Rent PCM: £580
Postcode: LE2
3
people found
this helpful
Shame on this agent for their treatment of students during the recent pandemic. FULL rent collected including maintenance and utilities, despite the property being vacant from mid March, and they still had the cheek to deduct £45 off our deposit to clean the hob. Their treatment ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“power cuts power cuts power cuts...”
1 Star Review
Feb 19,2020
By:
'Brielle'
Feb 19,2020
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Rent PCM: £600
Postcode: LE1
2
people found
this helpful
This place will penalise you to death if you break one of their many suffocating rules but if they mess up just expect a customer service “sorry” and not much else to improve. I am on my 4th power cut simply because the landlord doesn’...
read full review
2
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 27,2019
By:
'Tianey'
Nov 27,2019
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Rent PCM: £157
Would you recommend?: Yes
Postcode: LE3
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Rent PCM: £157
Postcode: LE3
0
people found
this helpful
Amazing at helping book and view my new accommodation for next year! Staff are all upbeat and happy to help, can’t wait to move in!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Do not touch with a barge pole!!!...”
1 Star Review
Oct 10,2019
By:
'Brett'
Oct 10,2019
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE2
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE2
4
people found
this helpful
Do not touch with a barge pole!!!
No matter how clean/undamaged you leave your bedroom/communal area after staying with Westmanor Student Living, they will go to any length to seize your deposit money and some! After months of tedious emailing back and forth ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“Only gave 1 star because I can't give 0!...”
1 Star Review
Apr 17,2019
By:
'Anon'
Apr 17,2019
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE1
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE1
7
people found
this helpful
DO NOT USE WESTMANOR!
ACCOMMODATION WAS BUILT TO BREAK TO SO THEY COULD CHARGE STUDENTS!!
They did not provide a hoover as its not necessary (provided one after A LOT of arguing), they use electricity punch cards where the rate is EXTORTIONATE (£1,000 within first half ...
read full review
7
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 11,2019
By:
'Drew'
Apr 11,2019
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE2
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE2
3
people found
this helpful
Charlotte was really helpful in helping guide me through selecting accommodation and answered all the questions I had to ask....
read full review
3
people found
this helpful
Was this helpful?
Yes
“Amazing Accommodation...”
5 Star Review
Apr 03,2019
By:
'Jessica'
Apr 03,2019
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE1
1
people found
this helpful
I live in Oxford house, which is across the road dmu campus.
The property has had no major problems with the flat, but even if we did the office and the maintenance people get it sorted straight away.
The condition of the property was fine ...
read full review
Comment on agent fees
Agent fees were pretty low in price
due to me being a third-year student I have had to pay a lot more to other agents
so i would say this is one the cheapest
1
people found
this helpful
Was this helpful?
Yes
1 Star Review
Mar 16,2019
By:
'Demis'
Mar 16,2019
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE2
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE2
2
people found
this helpful
The living area was okay but we had a huge deposit that I have not got back, there was flooding on multiple occasions which disrupted my living, near exam times and had an effect on my health.rnrnSince this I have not even had an ...
read full review
Comment on agent fees
n/a
2
people found
this helpful
Was this helpful?
Yes
“WORST PLACE IN LEICESTER...”
1 Star Review
Jan 26,2019
By:
'Anonymous'
Jan 26,2019
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Rent PCM: £180
Would you recommend?: No
Postcode: LE2
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Rent PCM: £180
Postcode: LE2
2
people found
this helpful
They steal your deposits and take it for the smallest reasons and expected me to pay an additional amount due to damages which was unfair as there were no damages and rushed us out of our room for the next tenants but we were told ...
read full review
Comment on agent fees
THEY STEAL DEPOSITS.
2
people found
this helpful
Was this helpful?
Yes
4 Star Review
Oct 31,2018
By:
'Good'
Oct 31,2018
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Landlord)
Rent PCM: £400
Would you recommend?: Yes
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Landlord)
Rent PCM: £400
Postcode: LE1
0
people found
this helpful
Great customer service, Leicesters top agents! Lettings is a difficult business and they are exemplary. Please keep up the good work!...
read full review
Comment on agent fees
Very competitive
0
people found
this helpful
Was this helpful?
Yes
“SCAMMERS NOT LANDORDS...”
1 Star Review
Aug 25,2018
By:
'Fridah'
Aug 25,2018
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE3
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE3
2
people found
this helpful
These people tried to scam me out of £440!!! They deserve a 0 rating. They messed up my documents that said I didn't pay the first payment. I continuously gave them copies of my bank saying they took the money out. They sent me a letter saying ...
read full review
Comment on agent fees
Bad
2
people found
this helpful
Was this helpful?
Yes
“Do not use this company!...”
1 Star Review
Aug 06,2018
By:
'Alex'
Aug 06,2018
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE1
0
people found
this helpful
Do not go with this company if you are looking for a flat to rent. They took 80% of my VERY large deposit, even though I let the flat in excellent condition. They charged £240 for the small studio flat to be cleaned which is crazy.
They ...
read full review
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Jun 25,2018
By:
'Harry'
Jun 25,2018
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE1
1
people found
this helpful
One of the worst student living companies in Leicester, i wouldn't recommend anyone living in one of their accommodations. They don't care about students at all, their main aim is just making money off students. Overall its just poor,poor,poor...
read full review
Comment on agent fees
No
1
people found
this helpful
Was this helpful?
Yes
1 Star Review
May 21,2018
By:
'Phase'
May 21,2018
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE2
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE2
1
people found
this helpful
My whole experience at this accomodation has been awful. There has been problems throughout the year with basic things such as water and heating. We've also had a leak in our flat and the building works have been very disruptive to our sleep as well ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“If I could give it less than one star I would....”
1 Star Review
Mar 24,2018
By:
'I'
Mar 24,2018
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE1
0
people found
this helpful
Whole entire experience was terrible, rented me a âluxury studioâ which they knew needed work due to failing council regulations. Had no access to an oven for just over two months and was expected to live out of a microwave - wasn't even going to ...
read full review
Comment on agent fees
When initially paying it they were not helpful at all, took hours just to pay and send off forms
0
people found
this helpful
Was this helpful?
Yes
“The worst agency ever. If I could I would give 0 ......”
1 Star Review
Nov 15,2017
By:
'ChanceryHouse'
Nov 15,2017
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE1
0
people found
this helpful
The worst agency ever. If I could I would give 0 stars. The service is absolutely not acceptable. Internet was terrible whole year. However the hell was to get my deposit back. I got part of it after 17 weeks!!!! Michelle was promising to call and email ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Absolutely the worst accomodation I could have chosen. The internet ......”
1 Star Review
Nov 01,2017
By:
'S'
Nov 01,2017
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE2
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE2
1
people found
this helpful
Absolutely the worst accomodation I could have chosen. The internet services are terrible where I had to stay up 2 extra hours for an assignment waiting. They barely hire staff to fix any problems. For the amount we pay, we should not be charged for basic ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Location was great. But costumer service is uterly awful!! The ......”
1 Star Review
Aug 25,2017
By:
'Kim'
Aug 25,2017
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE1
2
people found
this helpful
Location was great. But costumer service is uterly awful!! The internet was down most of the time in fact the whole period of tenancy. Imagine doing your assignments without internet! We were promised it was gonna get solved but they did nothing to help! The ...
read full review
Comment on agent fees
Too much.
2
people found
this helpful
Was this helpful?
Yes
“Only interested in taking money off students, unable to deal ......”
1 Star Review
Jun 13,2017
By:
'disheartenedstudent'
Jun 13,2017
Branch: Leicester, 58 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE16
Branch: Leicester, 58 London Road
Lettings (as a Tenant)
Postcode: LE16
1
people found
this helpful
Only interested in taking money off students, unable to deal with any issues in flat accordingly. Facilities in flat broken for a matter of weeks despite going through correct procedure had to chase them up to complete activity. Slow in dealing with complaints. Staff are ...
read full review
Comment on agent fees
125 per week not including electric for no lounge, a ensuite room and disgracefully small kitchen
1
people found
this helpful
Was this helpful?
Yes
“Utterly useless. Did not care I was disabled when I ......”
1 Star Review
Apr 09,2017
By:
'Jess'
Apr 09,2017
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE1
Branch: Leicester, Gosling Court, 11-19 Grange Lane
Lettings (as a Tenant)
Postcode: LE1
1
people found
this helpful
Utterly useless. Did not care I was disabled when I lived there, or about bullying my father who was undergoing chemo when I left. Disgusting....
read full review
1
people found
this helpful
Was this helpful?
Yes