Westmanor Student Living
Leicester, LE2
1/5, 9 reviews
11% recommended
0% lettings valuation accuracy
44% lettings fee satisfaction
No company information

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Opening Hours
Address

Westmanor Student Living
58 London Road
Leicester
Leicestershire
LE2 0QD
0116 225 3505

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 44% £580 £580
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 8 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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Westmanor Student Living Branches (view all )

“Everything constantly breaking and takes week......”

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Feb 10,2021
Minithumbdown
By: 'J'
Feb 10,2021
0 people found
this helpful
Everything constantly breaking and takes weeks to be fixed. Instances include 3 weeks without a working shower, and a week when all of my clothes were trapped in the washing machine. When things are finally fixed, my flat was left dirty and messy. Agency uncommunicative regarding ...
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Was this helpful? Yes
By: Amii Cunningham
Feb 10, 2021
View all comments (1)
Hi Jennifer, I have been over all the maintenance from your flat since October 2020. You initially reported the shower not working on 14.10.20 and maintenance attended and resolved. Two weeks later we then received another maintenance request from you stating this still wasn't working. If you had advised us sooner than this we would have of course made sure you were not left without a shower for a further two weeks. In relation to the washing machine, this type of maintenance request is o ...

“There isn’t a rating low enough to describe my conetemot for this agent...”

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Aug 06,2020
Minithumbdown
By: 'Penny'
Aug 06,2020
3 people found
this helpful
Shame on this agent for their treatment of students during the recent pandemic. FULL rent collected including maintenance and utilities, despite the property being vacant from mid March, and they still had the cheek to deduct £45 off our deposit to clean the hob. Their treatment ...
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“Do not touch with a barge pole!!!...”

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Oct 10,2019
Minithumbdown
By: 'Brett'
Oct 10,2019
3 people found
this helpful
Do not touch with a barge pole!!! No matter how clean/undamaged you leave your bedroom/communal area after staying with Westmanor Student Living, they will go to any length to seize your deposit money and some! After months of tedious emailing back and forth ...
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“Only gave 1 star because I can't give 0!...”

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Apr 17,2019
Minithumbup
By: 'Anon'
Apr 17,2019
7 people found
this helpful
DO NOT USE WESTMANOR! ACCOMMODATION WAS BUILT TO BREAK TO SO THEY COULD CHARGE STUDENTS!! They did not provide a hoover as its not necessary (provided one after A LOT of arguing), they use electricity punch cards where the rate is EXTORTIONATE (£1,000 within first half ...
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Was this helpful? Yes

“Do not use this company!...”

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Aug 06,2018
Minithumbdown
By: 'Alex'
Aug 06,2018
0 people found
this helpful
Do not go with this company if you are looking for a flat to rent. They took 80% of my VERY large deposit, even though I let the flat in excellent condition. They charged £240 for the small studio flat to be cleaned which is crazy. They ...
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Was this helpful? Yes
By: Westmanor Student Living
Aug 07, 2018
View all comments (1)
Hi Alex, Thank you for your review and we are sorry to hear that you are not happy with our service. Unfortunately, after carrying out the end of tenancy inspection, it is necessary to charge the tenant where a property has not been left in an acceptable condition. If you do not agree with the charges given then we urge you to contact us directly as asked to discuss this. We can confirm that when a tenant is charged, Westmanor makes no money from this as it is given to the landlord to cover the ...

“If I could give it less than one star I would....”

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Mar 24,2018
Minithumbdown
By: 'I'
Mar 24,2018
0 people found
this helpful
Whole entire experience was terrible, rented me a “luxury studio” which they knew needed work due to failing council regulations. Had no access to an oven for just over two months and was expected to live out of a microwave - wasn't even going to ...
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Comment on agent fees
When initially paying it they were not helpful at all, took hours just to pay and send off forms
Was this helpful? Yes
By: Emma
Mar 28, 2018
View all comments (1)
Hi there, Thank you for your review. We are sorry to hear that you are not enjoying your stay with us. Unfortunately we were not aware of the works required to your flat until after you started occupying it. We can only apologise for the inconvenience caused however please note that we do work on behalf of your landlord. We also ensured that you were as comfortable as feasilbly possible while this work was being carried out. With regards to the works in the actual building, we apologise if you h ...

“Only interested in taking money off students, unable to deal ......”

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Jun 13,2017
Minithumbdown
By: 'disheartenedstudent'
Jun 13,2017
1 people found
this helpful
Only interested in taking money off students, unable to deal with any issues in flat accordingly. Facilities in flat broken for a matter of weeks despite going through correct procedure had to chase them up to complete activity. Slow in dealing with complaints. Staff are ...
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Comment on agent fees
125 per week not including electric for no lounge, a ensuite room and disgracefully small kitchen
Was this helpful? Yes
By: Emma
Mar 28, 2018
View all comments (1)
Hi there, Thank you for your review. We are sorry to hear that you have not enjoyed your stay with us. We an assure you that we endevour to rectify any maintenance issues as soon as possible. With regards to your comments about the 'poor security', we can confirm that the building is secure. We also contacted all tenants in the building about allowing non-residents to tailgate them into the property. Kind Regards, Westmanor Student Living ...

“No hot water for weeks! It was the worst student ......”

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Nov 13,2016
Minithumbdown
By: 'Student'
Nov 13,2016
1 people found
this helpful
No hot water for weeks! It was the worst student accommodation ever, loads of noise from the building site and a huge rat came into our house and ate the carpet. The nice looking rooms are just a trap, don't fall into it!...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Emma
Mar 28, 2018
View all comments (1)
Dear Student, Thank you for your review. We are sorry to hear that you have not enjoyed your stay with us. Unfortunately issues like this are unforeseen however if they do happen then we do endevour to rectify them as soon as possible. Kind Regards, Westmanor Student Living ...

“I WOULD NOT RECOMMEND. Wish I could give 0 stars! This ......”

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Aug 12,2016
Minithumbdown
By: 'Shainaz'
Aug 12,2016
2 people found
this helpful
I WOULD NOT RECOMMEND. Wish I could give 0 stars! This company tries to take advantage of students and believes we have little knowledge which is not the case. I really do not know where to start. I moved into an unclean flat, with DVDs, paper ...
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What agent could do to change your mind?
Bad, do not expect your deposit back.
Attached Filesnbsp;
Comment on agent fees
Bad, do not expect your deposit back.
Was this helpful? Yes
By: Emma
Mar 28, 2018
View all comments (1)
Dear Shainaz, Thank you very much for your review. Although we admit that you have had a couple of issues during your tenancy, we do feel that some of your comments are very unreasonable. When you moved into your flat, you informed us that the bath was dirty and there was a razor down the toilet. A member of staff from Westmanor shortly went out to wipe over the bath (the 'dirt' was actually cleaning product which had been left by the professional cleaner) and remove the razor. You did not repor ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Westmanor Student Living, Leicester LE2 0QD


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