Waterfalls Sales & Lettings
Woking, GU21
4.6/5, 19 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
86% lettings fee satisfaction
Founded in 1992, Waterfalls Sales & Lettings are an independent estate agency who specialise in property, whether it be investment properties or luxury homes across the Woking and West Byfleet areas. We operate from 2 prime town centre offices, in Woking and West Byfleet centres; the partners are very involved on a day ... show more Founded in 1992, Waterfalls Sales & Lettings are an independent estate agency who specialise in property, whether it be investment properties or luxury homes across the Woking and West Byfleet areas.

We operate from 2 prime town centre offices, in Woking and West Byfleet centres; the partners are very involved on a day to day basis, and the teams in each branch have extensive local knowledge.

Our lettings department has grown from strength to strength and here you can find everything from studio apartments, through to luxury homes in the Woking and West Byfleet areas.

We deal with the whole market, whether it be family homes or investment properties, and we cover the entire area, including Woking town centre, Horsell, St Johns, Bisley, Mayford, Send, Hook Heath, Knaphill, West Byfleet, Byfleet, Pyrford & Woodham.

We also offer extensive services aimed at customers looking to sell a property. Unlike other estate agents, we excel in being pro-active and customer-friendly – always listening to what our customers want. Whether you want to market your property extensively or discreetly, we ensure everything is done right to make the best sale.

We have always been and remain committed to providing a high quality, personal service to our sales and lettings clients. So if you are a landlord, a tenant or someone looking to buy or sell a property, our estate agency is a great place to start.

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2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Waterfalls Sales & Lettings
44 Commercial Way
Woking
Surrey
GU21 6HW
01483 773773

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £372,500 £913,000
Lettings 50% 86% £950 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 6 2 6 0 3 0 1 0
Areas covered
  • GU21
  • GU22
  • GU23
  • GU24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

Waterfalls Sales & Lettings Branches (view all )

“A most Belated Thank You to Andrew and the Team....”

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Jan 30,2021
Minithumbup
By: 'John'
Jan 30,2021
0 people found
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This is a horrendously belated thank you to Andrew and all the Team at Waterfalls, Woking, who were so kind, considerate, and utterly professional, following the sale of our property in Hook Heath, following the death of my Mother. Andrew was patience personified and helped ...
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“The extra mile...”

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Apr 09,2019
Minithumbup
By: 'Sarah'
Apr 09,2019
0 people found
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Big shout out to Matthew Parr who took the time to really understand what we were looking for and went above and beyond to find us a property which ticked the right boxes. Matt was approachable, helpful and genuinely listened to any concerns raised....
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“A superb company which excels at lettings and sales....”

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Oct 05,2018
Minithumbup
By: 'Chris'
Oct 05,2018
0 people found
this helpful
After four years of great service letting our house, Waterfalls then sold it in record time. This was down to the extraordinary expertise, persistence and communication skills of Steve Mantell. I strongly recommend Waterfalls and Steve Mantell....
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Good.
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“Responsive, efficient service...”

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May 23,2018
Minithumbup
By: 'ZSF'
May 23,2018
1 people found
this helpful
I helped a relative to rent an apartment via Waterfalls. The lettings representative, Natasha was very helpful, always providing quick response to our queries and honest guidance throughout the search and contracting process. Contracting and admin was quick and made use of technology for fast ...
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“I would like to thank Matt for looking after my ......”

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Nov 30,2017
Minithumbup
By: 'Tony'
Nov 30,2017
0 people found
this helpful
I would like to thank Matt for looking after my sister and myself so well in finding an apartment in Woking. Matt has been both professional and diligent and has been highly proactive in finding the right property. He is very personable and has been ...
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Good
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“I cannot recommend, Waterfalls highly enough, Lyndsay in particular has ......”

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Nov 13,2017
Minithumbup
By: 'Charlotte'
Nov 13,2017
0 people found
this helpful
I cannot recommend, Waterfalls highly enough, Lyndsay in particular has been super helpful and always really friendly, great job and thank you!...
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Comment on agent fees
Reasonable/normal
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“We had been looking for a home in Hook Heath ......”

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Oct 09,2017
Minithumbup
By: 'The'
Oct 09,2017
0 people found
this helpful
We had been looking for a home in Hook Heath for years and eat numerous estate agents in the process. We found Steve at Waterfalls to be terrific - - always knowledgeable about the property, honest, and professional. Never felt pressured, wanting to make sure ...
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“After a less positive experience with another estate agency we ......”

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Aug 09,2017
Minithumbup
By: 'Bella'
Aug 09,2017
0 people found
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After a less positive experience with another estate agency we chose Waterfalls and I'm very pleased to say that this is our second year in the property and we couldn't be more pleased with our property manager Lyndsay Sargent. And would like to add we ...
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“Shona recently processed my new tenancy of a property in ......”

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Feb 03,2017
Minithumbup
By: 'Richard'
Feb 03,2017
0 people found
this helpful
Shona recently processed my new tenancy of a property in Woking. The process was somewhat unorthodox as I was living 200 miles away at the time. Therefore the entire procedure had to be conducted via phone calls and email. Despite this, the whole process went very ...
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Comment on agent fees
The fees were approximately what I expected.
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“I really can't praise Waterfall in Woking enough I have ......”

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Feb 03,2017
Minithumbup
By: 'Lucille'
Feb 03,2017
0 people found
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I really can't praise Waterfall in Woking enough I have always found the staff very helpful and as for Linsey who manages our property nothing ever seems to be to much trouble. I would definitely recommend this agent....
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Good
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“I was pleased with Waterfalls lettings service. I originally contacted ......”

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Sep 07,2016
Minithumbup
By: 'Annonymous'
Sep 07,2016
0 people found
this helpful
I was pleased with Waterfalls lettings service. I originally contacted Amie to book a viewing for a property I knew would be popular, she booked me in quickly for the following Saturday. I met Lewis on the viewing who was very professional and knowledgeable of ...
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“Despite a drawn out purchase due to issues with our ......”

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Jun 03,2016
Minithumbup
By: 'JasonNorris'
Jun 03,2016
0 people found
this helpful
Despite a drawn out purchase due to issues with our sale the team at Waterfalls never stopped helping us and we managed to move into our dream home with their support. They are a very nice team, very down to earth and none of that ...
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Comment on agent fees
Very fair
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“Lewis was so friendly and helpful during our search and ......”

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Apr 30,2016
Minithumbup
By: 'Katy'
Apr 30,2016
0 people found
this helpful
Lewis was so friendly and helpful during our search and was very quick to respond to our needs. Genuinely really nice guy and persistent, you can tell he cares about the people he is dealing with and not just their business. Would definitely recommend...
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Comment on agent fees
N/a
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“Property maintenance personnel are not customer focused - strangely they ......”

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Oct 11,2014
Minithumbdown
By: 'I'
Oct 11,2014
0 people found
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Property maintenance personnel are not customer focused - strangely they do not seem to see tenants to be their customer, and show little or no desire to make them happy and give little indication that they value their business. To date I have had the ...
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“Waterfalls provided superb help and support to us through a ......”

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Sep 21,2014
Minithumbup
By: 'Nick'
Sep 21,2014
0 people found
this helpful
Waterfalls provided superb help and support to us through a rather fraught sale process. From the initial sale process, where Natasha and her team put together a very appealing brochure and Rightmove entry, resulting in a lot of interest, to the support of a sometimes ...
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“Waterfalls did a very professional and thorough job not only ......”

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Sep 21,2013
Minithumbup
By: 'Kim'
Sep 21,2013
0 people found
this helpful
Waterfalls did a very professional and thorough job not only marketing our house after the first sale fell through, but also in the way they supported the sale through constant attention to all stages of the chain. We also dealt with Andrew Hunt and Steve ...
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“Waterfalls managed the advertising and sale of the property on ......”

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Sep 10,2012
Minithumbup
By: 'F&D'
Sep 10,2012
1 people found
this helpful
Waterfalls managed the advertising and sale of the property on a first class basis and found us a buyer within two weeks.(In fact they found at least three qualified buyers and as a result the process went to "sealed bids") This buyer then pulled ...
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“We contacted waterfalls via an advert on righttmove, the girl ......”

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Sep 06,2012
Minithumbdown
By: 'gty9987'
Sep 06,2012
1 people found
this helpful
We contacted waterfalls via an advert on righttmove, the girl showing us around was pleasant but knew very little about the property. customer service was excellent until we paid the deposit to take it off the market. Once you have paid the initial deposit the ...
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“We asked Andrew Waterfall to look at our house after ......”

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Jul 20,2012
Minithumbup
By: 'Richard'
Jul 20,2012
0 people found
this helpful
We asked Andrew Waterfall to look at our house after we had looked at the web sites of local agents and asked for comments from local people. The houses were well presented on Waterfalls web site and on 'rightmove' and the information was clear. We ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:41 AM 17/05/2017 by Andrew Waterfall

Awards won by Waterfalls Sales & Lettings, Woking GU21 6HW


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