Founded in 1992, Waterfalls Sales & Lettings are an independent estate agency who specialise in property, whether it be investment properties or luxury homes across the Woking and West Byfleet areas. We operate from 2 prime town centre offices, in Woking and West Byfleet centres; the partners are very involved on a day to day basis, and the teams in each branch have extensive local knowledge. Our lettings department has grown from strength to strength and here you can find everything Read full description...from studio apartments, through to luxury homes in the Woking and West Byfleet areas. We deal with the whole market, whether it be family homes or investment properties, and we cover the entire area, including Woking town centre, Horsell, St Johns, Bisley, Mayford, Send, Hook Heath, Knaphill, West Byfleet, Byfleet, Pyrford & Woodham. We also offer extensive services aimed at customers looking to sell a property. Unlike other estate agents, we excel in being pro-active and customer-friendly � always listening to what our customers want. Whether you want to market your property extensively or discreetly, we ensure everything is done right to make the best sale. We have always been and remain committed to providing a high quality, personal service to our sales and lettings clients. So if you are a landlord, a tenant or someone looking to buy or sell a property, our estate agency is a great place to start.
Waterfalls Sales & Lettings

57a Station Approach West Byfleet
Surrey
KT14 6NE

01932 355355
Website not available

Properties for Sale
Properties to Rent

“First Class Service...”

Nov 13,2018
Minithumbup
By: 'Mr Harber'
Nov 13,2018
0 people found
this helpful
From start to finish I was very impressed with the service received from the team at Waterfalls. From day 1 when Dean visited our property it was evident that their passion and expertise in the market was what would set them out from the local competition. ...
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Comment on agent fees
Reasonable fees and very competitive
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“Five star service...”

Jul 31,2018
Minithumbup
By: 'Gillian'
Jul 31,2018
0 people found
this helpful
I introduced Waterfalls to a couple of very disabled elderly friends who needed to downsize. Dean Phillips was absolutely amazing with them. Nothing was too much trouble and he supported them every step of the way right up to completion. His patience, kindness and help ...
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Comment on agent fees
Earned every penny
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“Amazing service with Waterfalls....”

Jul 11,2018
Minithumbup
By: 'West Byfleet'
Jul 11,2018
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this helpful
Very experienced staff who listen and work with you in a proficient and professional way. Highly recommend Bianca and Luke....
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Oct 23,2017
Minithumbup
By: 'Maureen & Vincent'
Oct 23,2017
0 people found
this helpful
We were very happy with the service we received from waterfalls, West Byfleet, from Ryan introducing us to our ideal home right through to completion. Ryan was very good at communicating with us every step of the way and always responding to our queries and ...
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Comment on agent fees
N/A - used Waterfalls on the buy side.
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Oct 19,2017
Minithumbup
By: 'Hollies Ave'
Oct 19,2017
0 people found
this helpful
Thank you Waterfalls. Dean and Bianca have been amazing from start to finish. Nothing too much trouble and everything done with a smile, great communication and superb customer service we can't recommend them highly enough. Would definitely use Waterfalls again....
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Comment on agent fees
Agents fees were fair
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Sep 22,2017
Minithumbup
By: 'Brian'
Sep 22,2017
0 people found
this helpful
We had a lot of difficulty in finding our ideal place to move to but the Waterfalls team in West Byfleet stuck with us, finding buyers for our house to keep us in the market and in a position to bid when the right opportunity ...
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Comment on agent fees
Fantastic service for standard fees.
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Aug 01,2017
Minithumbup
By: 'Annie'
Aug 01,2017
0 people found
this helpful
Highly recommend this office of Waterfalls. Despite a lengthy sale, and 3 different buyers, they kept us up to date and were very nice to deal with. Very professional and knowledgable about the market too. Would definitely use them again!...
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Comment on agent fees
Reasonable considering the amount of work they did, and the time taken to complete the sale.
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Mar 09,2017
Minithumbdown
By: 'nick plummer.'
Mar 09,2017
0 people found
this helpful
Very frustrating experience renting High Way house via Waterfalls , apart from their below average performance of managing the many problems we had with the property over two years, the more inconvenient ones being , loss of the only serviceable shower for six weeks , loss of heating ...
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Comment on agent fees
very poor , if you really want to add a whole load of frustration and complication to your life Waterfalls is ideal .
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By: Natasha Fuoco
Mar 10, 2017
View all comments (1)
Dear Mr Plummer, I'm sorry you've felt the need to write regarding your experience at Highway House. I thought I'd reply to put a different perspective on what happened though. I understand the shower needed a new part, which despite the contractor trying to source the new part, sadly that process took time, and as a result a new shower was fitted. We had to follow our landlords instructions to investigate the problem before a new shower was fitted. I should point out that there was another ...
Areas covered
  • KT14
  • KT15
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £635,000
  • Max: £687,500

Letting No data

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Fees

Favourable terms by negotiation
Last updated at 03/02/2017, 11:22 AM by Andrew Waterfall

Complaints Procedure

No procedure set.
Last updated at 11:22 AM 03/02/2017 by Andrew Waterfall

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