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    Andrew Waterfall
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    Anna Hooper
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    Anna Doyle
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    Natasha Fuoco
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    Mark Reardon
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    Lewis
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    Amie Squire
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    Linsey B Sargant
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    Shona West
Founded in 1992, Waterfalls Sales & Lettings are an independent estate agency who specialise in property, whether it be investment properties or luxury homes across the Woking and West Byfleet areas. We operate from 2 prime town centre offices, in Woking and West Byfleet centres; the partners are very involved on a day to day basis, and the teams in each branch have extensive local knowledge. Our lettings department has grown from strength to strength and here you can find everything from stu Read full description...dio apartments, through to luxury homes in the Woking and West Byfleet areas. We deal with the whole market, whether it be family homes or investment properties, and we cover the entire area, including Woking town centre, Horsell, St Johns, Bisley, Mayford, Send, Hook Heath, Knaphill, West Byfleet, Byfleet, Pyrford & Woodham. We also offer extensive services aimed at customers looking to sell a property. Unlike other estate agents, we excel in being pro-active and customer-friendly – always listening to what our customers want. Whether you want to market your property extensively or discreetly, we ensure everything is done right to make the best sale. We have always been and remain committed to providing a high quality, personal service to our sales and lettings clients. So if you are a landlord, a tenant or someone looking to buy or sell a property, our estate agency is a great place to start.
Waterfalls Sales & Lettings

44 Commercial Way Woking
Surrey
GU21 6HW

01483 773773
Feb 03,2017
Minithumbup
Shona West
By:
Feb 03,2017
0 people found
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Shona recently processed my new tenancy of a property in Woking. The process was somewhat unorthodox as I was living 200 miles away at the time. Therefore the entire procedure had to be conducted via phone calls and email. Despite this, the whole process went very smoothly and took only a few days from commencement to completion. I have now moved into the property and all is well. A couple of very minor issues were dealt with quickly and efficiently by the landlord with minimal fuss. To conclud...
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Comment on agent fees
The fees were approximately what I expected.
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Feb 03,2017
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Linsey B Sargant
By:
Feb 03,2017
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I really can't praise Waterfall in Woking enough I have always found the staff very helpful and as for Linsey who manages our property nothing ever seems to be to much trouble. I would definitely recommend this agent....
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Comment on agent fees
Good
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Sep 07,2016
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Amie Squire
By:
Sep 07,2016
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I was pleased with Waterfalls lettings service. I originally contacted Amie to book a viewing for a property I knew would be popular, she booked me in quickly for the following Saturday. I met Lewis on the viewing who was very professional and knowledgeable of the block and answered all my questions. Following my offer being accepted, the remainder of the process was smooth and straight forward. On moving into the property, it was exactly as expected and professionally cleaned. Working in the pr...
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Jun 03,2016
Minithumbup
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Jun 03,2016
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Despite a drawn out purchase due to issues with our sale the team at Waterfalls never stopped helping us and we managed to move into our dream home with their support. They are a very nice team, very down to earth and none of that annoying 'young estate agent flash' that people complain about. I can fully recommend them for their customer service and knowledge of the property market....
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Comment on agent fees
Very fair
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Apr 30,2016
Minithumbup
Lewis
By:
Apr 30,2016
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Lewis was so friendly and helpful during our search and was very quick to respond to our needs. Genuinely really nice guy and persistent, you can tell he cares about the people he is dealing with and not just their business. Would definitely recommend...
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Comment on agent fees
N/a
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Oct 11,2014
Minithumbdown
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Oct 11,2014
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Property maintenance personnel are not customer focused - strangely they do not seem to see tenants to be their customer, and show little or no desire to make them happy and give little indication that they value their business. To date I have had the following difficulties with them. Repair of items like door locks on moving in - was told they were 'cosmetic' and as such of low priority for repair - and they would be attended to once their maintenance person returned from maternity leave ...
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Sep 21,2014
Minithumbup
Anna Doyle
Natasha Fuoco
By:
Sep 21,2014
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Waterfalls provided superb help and support to us through a rather fraught sale process. From the initial sale process, where Natasha and her team put together a very appealing brochure and Rightmove entry, resulting in a lot of interest, to the support of a sometimes totuous sale process by Anna, we were very well looked after, supported and reassured throughout. The team were constantly accessible and aways called us promptly, either in response to messages or just to keep us updated. I wou...
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Sep 21,2013
Minithumbup
Andrew Waterfall
Anna Hooper
By:
Sep 21,2013
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Waterfalls did a very professional and thorough job not only marketing our house after the first sale fell through, but also in the way they supported the sale through constant attention to all stages of the chain. We also dealt with Andrew Hunt and Steve who were absolutely tireless in their endeavours. If other agents and solicitors were as attentive to the task we would all have been a lot less stressed. As it was, in the end completion was in no small way down to Waterfalls....
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Sep 10,2012
Minithumbup
Andrew Waterfall
Anna Hooper
By:
Sep 10,2012
1 people found
this helpful
Waterfalls managed the advertising and sale of the property on a first class basis and found us a buyer within two weeks.(In fact they found at least three qualified buyers and as a result the process went to "sealed bids") This buyer then pulled out for an unknown reason and Waterfalls found us another buyer within the week. The sale progressed quite smoothly up to the point where our buyer\'s buyer announced new "conditions" to our buyer. Their estate agent had known th...
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Sep 06,2012
Minithumbdown
By:
Sep 06,2012
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We contacted waterfalls via an advert on righttmove, the girl showing us around was pleasant but knew very little about the property. customer service was excellent until we paid the deposit to take it off the market. Once you have paid the initial deposit the high level of contact seems to drop off and we were left in the dark a number of times. We found that they stopped calling and emailing us unless they wanted something, never giving us a call to update us on where the process was. A...
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Jul 20,2012
Minithumbup
Andrew Waterfall
By:
Jul 20,2012
0 people found
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We asked Andrew Waterfall to look at our house after we had looked at the web sites of local agents and asked for comments from local people. The houses were well presented on Waterfalls web site and on \'rightmove\' and the information was clear. We particularly liked the plans of the houses - not all agents give these. Andrew came promptly and was well prepared with information about the house and the local area and he quoted a very acceptable fee percentage for the sale. We accepted his term...
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Areas covered
  • GU21
  • GU22
  • GU24
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
86% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £372,500
  • Max: £565,000

Letting
  • Min: £0
  • Max: £0

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Andrew Waterfall - upload your photo Andrew Waterfall
3 reviews

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Anna Hooper - upload your photo Anna Hooper
2 reviews

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Anna Doyle - upload your photo Anna Doyle
1 reviews

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Natasha Fuoco - upload your photo Natasha Fuoco
1 reviews

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Mark Reardon - upload your photo Mark Reardon
0 reviews

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Lewis  - upload your photo Lewis
1 reviews

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Amie Squire - upload your photo Amie Squire
1 reviews

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Linsey B Sargant - upload your photo Linsey B Sargant
1 reviews

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Shona West - upload your photo Shona West
1 reviews

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Last updated at 10:20 AM 03/02/2017 by Andrew Waterfall

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Last updated at 10:20 AM 03/02/2017 by Andrew Waterfall

Awards won by Waterfalls Sales & Lettings, Woking GU21 6HW

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