• Staff picture
    Daniel
  • Staff picture
    Matt
  • Staff picture
    Neil
  • Staff picture
    Emilio
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

“Smooth like an eel...”

Nov 26,2018
Minithumbup
Neil
Matt
By: 'Declan Donnelly'
Nov 26,2018
6 people found
this helpful
WPR were excellent in both helping us find a new property and dealing with the purchase itself. Neil kept us updated and was very proactive throughout the entire process....
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By: Tim B
Nov 28, 2018
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Thank you for taking the time to write a review featuring Matt and Neil at WPR Godalming, it's much appreciated. I hope you are very happy with your new home, regards and best wishes ,Tim B, Senior Partner, Warren Powell-Richards ...

“Superb service...”

Nov 25,2018
Minithumbup
Emilio
By: 'Will'
Nov 25,2018
2 people found
this helpful
I have had poor and disappointing experiences with letting houses in the past, so it's only right to speak up when things go well as they have done when working with Emilio and WPR. He has been excellent, friendly and professional throughout. From booking ...
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Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
What a great review of Emilio at WPR Godalming, it's really good of you to have shared your thoughts, we really appreciate it. I hope you are very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent support for overseas landlords...”

Nov 19,2018
Minithumbup
Emilio
Matt
By: 'LE'
Nov 19,2018
6 people found
this helpful
Emilio has provided excellent support to us as landlords living overseas. He is efficient and proactive in dealing with issues, communicates regularly by email and even phoned us on the other side of the world when he first took on the role at the Godalming ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Thank you for the review of Emilio and Matt regarding the letting of your home. I'm delighted to hear that you feal confident whilst you are oversees and i can assure you we will continue to take great care of your home. Thank you very much also for your business and sharing your experience of working with us at WPR, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service!...”

Nov 19,2018
Minithumbup
Emilio
By: 'Ockfields'
Nov 19,2018
5 people found
this helpful
Excellent and friendly service so far - thank you very much Emilio - who is very helpful and efficient. Looking forward to working with WPR in the future...
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By: Tim B
Nov 20, 2018
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Just a note to say hello and thank you for the kind review of Emilio who heads up WPR Lettings in Godalming and further to thank you for giving us at WPR the opportunity of being your letting agent, we appreciate your business Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Excellent service...”

Nov 19,2018
Minithumbup
Matt
Daniel
By: 'Caroline'
Nov 19,2018
5 people found
this helpful
I used WPR to sell my house - Daniel was very helpful and efficient at the start of the process and Matthew was a pleasure to deal with throughout as he kept me informed of progress and ensured everything went smoothly....
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Was this helpful? Yes
By: Tim B
Nov 20, 2018
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Just a note to say a big thank you for picking us at WPR to act as your agent and also for taking the time to write your kind review. We are very appreciative, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Expertise and Support throughout the process...”

Nov 19,2018
Minithumbup
Neil
Matt
By: 'Mary MH'
Nov 19,2018
6 people found
this helpful
My house has been on the market for 7 months before I changed agents and chose WPR in Godalming. From the start I felt reassured by their innovative marketing, willingness to listen and proactive approach to prospective buyers. There were many viewings, efficiently handled with excellent ...
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Comment on agent fees
Good value for the work involved
Was this helpful? Yes
By: Tim B
Nov 20, 2018
View all comments (1)
Thank you so much for sharing your experience of moving home and giving us at WPR the opportunity of marketing your house after a lack of success from one of our competitors. We are very grateful to you for both your review and the opportunity of acting as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful...”

Nov 09,2018
Minithumbup
Neil
By: 'Neil'
Nov 09,2018
6 people found
this helpful
As a first time buyer it can be very overwhelming. Neil help us at every step and alway kept us posted. Highly recommend him....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Tim B
Nov 12, 2018
View all comments (1)
Thank you very much for your supportive review of Neil at WPR Godalming. He is a super chap so it's great to see him getting this recognition. I hope you will be very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful!...”

Nov 07,2018
Minithumbup
Emilio
By: 'JC'
Nov 07,2018
7 people found
this helpful
I am so happy with the whole experience, it has been quick and easy and Emilio has gone above and beyond to make sure that we got the house we wanted! Thank you so much, I would recommend Warren Powell Richards to anyone :)...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Thanks for the super review and your recommendation of WPR, I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Customer Service...”

Nov 06,2018
Minithumbup
Emilio
By: 'Jon S'
Nov 06,2018
5 people found
this helpful
Emilio was extremely helpful & knowledgeable in relation to the letting of my property. His advice & attention to detail was faultless. Highly recommended....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Tim B
Nov 06, 2018
View all comments (1)
Thank you very much for sharing your thoughts on Emilio and WPR lettings in Godalming and also for picking us at WPR to act as your letting agent. We really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“House Sale...”

Nov 06,2018
Minithumbup
Neil
By: 'Joe Bloggs'
Nov 06,2018
5 people found
this helpful
Neil kept us and everyone connected with the sale and purchase of our move informed of progress. We have been very satisfied with service received....
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Comment on agent fees
Reasonable for service received
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Hello and thank you for your kind review of Neil at WPR Godalming and also for picking WPR to act as your Estate Agent. We are very grateful to you and wish you all the best in with future plans. Regards, Tim B, Senior Partner,Warren Powell-Richards ...

“Great communication and enthusiasm....”

Nov 01,2018
Minithumbup
Neil
By: 'Claire Davis'
Nov 01,2018
5 people found
this helpful
Second house sale through WPR and still just as pleased. Neil provides clear communication at all times, shows patience and consideration too. WPR makes a stressful time in your life much easier. Thank you for all your hard work....
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Comment on agent fees
Agents fees are on a par with all the other Estate agents.
Was this helpful? Yes
By: Tim B
Nov 02, 2018
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Thank you for you great review and for being such a great client of our Company and picking the WPR team to act for you a second time. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Outstanding!...”

Oct 26,2018
Minithumbup
Matt
By: 'Anna'
Oct 26,2018
6 people found
this helpful
We moved to Warren Powell Richards from another agent after we were unhappy with their service. Matthew listened to the points we were disappointed with previously, and went out of his way to ensure they weren't the same. Matthew has been genuine and honest ...
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Comment on agent fees
Agents fees were very competitive
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (1)
Thank you very much for sharing your experience of dealing with Matt at WPR Godalming and also for giving our Godalming team the opportunity of acting as your agent. It's great to hear that Matt managed to give you the level of service you were looking for. Very best wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“How refreshing!...”

Oct 25,2018
Minithumbup
Emilio
By: 'L West'
Oct 25,2018
5 people found
this helpful
New to the area and wasn't sure which company gave the best service. Saw an accreditation in the shop window saying best estate agent for the year so thought I'd see. Well, what a lovely company to deal with. I have had most ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (1)
What a great review of Emilio, thank you very much. Thank you too for giving us the job of acting as your letting agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Best Ever...”

Oct 23,2018
Minithumbup
Emilio
By: 'Bernardo RIbeiro'
Oct 23,2018
7 people found
this helpful
Emilio was very friendly and as supportive and open to questions as it gets. Always available and offered an excellent deal on my current future home I would recommend highly to anyone looking in the area to get him as an agent....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (3)
Thank you for your review of Emilio and your recommendation. We appreciate you sharing your thoughts and hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service...”

Oct 16,2018
Minithumbup
Emilio
By: 'Miss Blaber'
Oct 16,2018
6 people found
this helpful
I have recently let a property from Emilio and have found him helpful, professional and friendly. He has answered all questions quickly and has been reassuring throughout the process. We are really pleased with the property and will definitely be contacting Emilio for future services....
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Comment on agent fees
Emilio has been very helpful and attentive with advising of fees.
Was this helpful? Yes
By: Tim B
Oct 16, 2018
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Just a little note to thank you for your review and to wish you well in your new home. We really appreciate it. Very best wishes and regard, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

Oct 16,2018
Minithumbup
Emilio
By: 'Sandra'
Oct 16,2018
6 people found
this helpful
Emilio has been very helpful from start to finish. He showed me a property I liked. He waited for me to make the decision that I wanted it, and was not pushy at all. He has been very helpful in assisting me to secure it, ...
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By: Tim B
Oct 23, 2018
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Hello and thank you for the great review of Emilio at WPR Godalming. I hope you are enjoying life in your new home and wish you all the best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Renting a Property...”

Oct 15,2018
Minithumbup
Emilio
By: 'Paris'
Oct 15,2018
5 people found
this helpful
We recently rented a property through Emilio at Warren-Powell Richards, the whole deal was fantastic. Emilio is highly professional, friendly and knowledgeable. There's been absolutely no issues at all, and you guys have been an absolute pleasure to deal with! Thank you!...
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Comment on agent fees
Agent's fees seem fairly reasonable...!
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
What a nice review of our team and in particular Emilio at WPR Godalming. Thank you very much. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Greta experience...”

Oct 13,2018
Minithumbup
Emilio
Matt
By: 'Josh Flynn'
Oct 13,2018
7 people found
this helpful
Emilio was quick and efficient in securing the let for us and has been on hand to settle teething problems upon the start of the tenancy...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Oct 16, 2018
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Thank you for your review. It's great to hear that everything got sorted out at the beginning of you tenancy. I hope you are very happy in you new home. Best wishes and regards, Tim B , Senior Partner, Warren Powell-Richards ...

“Great, service, helpful and patient....”

Oct 12,2018
Minithumbup
Emilio
Matt
By: 'Beashing'
Oct 12,2018
8 people found
this helpful
Emilio was really helpful and made our move easy and comfortable and the patience he showd was massively appreciated. a credit!...
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Comment on agent fees
Not bad
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Hello and thank you for your review. I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Quick, Simple, Effective...”

Oct 12,2018
Minithumbup
Emilio
Matt
By: 'Tim'
Oct 12,2018
7 people found
this helpful
I asked Emilio to find us a tenant for our one bedroom flat in Godalming. Within three days, this was exactly what he had done....
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Thank you very much for the review and also for your business. I'm glad that we found you a tenant so quickly. Best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“House rental...”

Oct 10,2018
Minithumbup
Emilio
Daniel
By: 'Nigel'
Oct 10,2018
6 people found
this helpful
Emilio was friendly and very helpful in finding us a tenant. We had an issue which meant we quickly had to change tenants but Emilio was very good at managing the transition so that we did not lose out on rent - would recommend!...
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Comment on agent fees
They seemed reasonable when we were doing research and comparing with other agents, so quite cheap.
Was this helpful? Yes
By: Tim B
Oct 11, 2018
View all comments (1)
Thank you very much for picking us at WPR homes to act as your letting agent and also for taking the time to share your experience of dealing with our Lettings Manager Emilio. We are very grateful to you and appreciative of your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Recent letting of my flat...”

Oct 09,2018
Minithumbup
Emilio
Matt
By: 'Bev'
Oct 09,2018
8 people found
this helpful
Emilio along with his colleague Matthew have made the letting process uncomplicated throughout and were quick to come back on any questions I had...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Oct 10, 2018
View all comments (1)
Just a little note to say a big thank you for instructing our Company Warren Powell-Richards to act as your letting agent and also for taking the time to write your kind review. We are very appreciative. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional agent...”

Oct 08,2018
Minithumbup
Emilio
Matt
By: 'Leigh'
Oct 08,2018
11 people found
this helpful
An efficient and friendly agent who was able to get answers to our questions even though the home owners are in New Zealand. Very accommodating in terms of viewing the property on a few occasions....
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Comment on agent fees
Very Reasonable
Was this helpful? Yes
By: Tim B
Oct 09, 2018
View all comments (1)
Thank you very much for your review, it's very good of you to have shared your thoughts. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional and with good local knowledge...”

Oct 08,2018
Minithumbup
Emilio
Daniel
By: 'Chris'
Oct 08,2018
12 people found
this helpful
Emilio is friendly chap and provided me a professional and timely service, and offered sound useful knowledge of the local area and local services. He has my recommendation....
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Comment on agent fees
As expected
Was this helpful? Yes
By: Tim B
Oct 09, 2018
View all comments (1)
Just a note to thank you for taking the time to write your review featuring WPR in Godalming and in particular Emilio. He is a super chap so it's great to see this recognition. I hope you are very happy with Godalming and your new home, I'm sure you will be as Godalming is a great place to live. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great Work - Emilio & Daniel...”

Oct 08,2018
Minithumbup
Emilio
Daniel
By: 'Carlo Nasti - Capital Homes Int.'
Oct 08,2018
8 people found
this helpful
It has been a pleasure working with Emilio and Daniel from the Godalming Branch. A client of ours had asked Capital Homes Int. to help manage the sale of her home in Godalming, once a buyer was found our vendor then needed some good advice ...
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Comment on agent fees
Very good. Reasonable fees for local agents.
Was this helpful? Yes
By: Tim B
Oct 09, 2018
View all comments (1)
We really appreciate your thorough review of our Company and also for picking us from the crowds of agents to act for your client. I'm delighted that everything went according to plan and that a successful move was achieved. Thank you very much indeed, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Amazing and very professional...”

Oct 08,2018
Minithumbup
Emilio
Matt
By: 'Rachel'
Oct 08,2018
8 people found
this helpful
Emilio Ascione was extremely helpful on my search of finding a new home for my family. He was very understanding, friendly and worked with my family to find us the perfect house. Emilio kept us up to date and before we knew it, we were ...
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Was this helpful? Yes
By: Tim B
Oct 09, 2018
View all comments (1)
What an amazing review of the Godalming team, thank you very much, we really appreciate it. Very best wishes with your new life in Godalming and your future plans, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very prompt and efficient service with good advice given...”

Oct 05,2018
Minithumbup
Emilio
By: 'Rach'
Oct 05,2018
9 people found
this helpful
Very positive in all respects. Prompt service accurate assessment and good advice given. We are pleased with the results of our letting...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Oct 08, 2018
View all comments (1)
Just a note to say hello and a big thank you for taking the time to write your review featuring Emilio at WPR Godalming and also for picking the Godalming team at WPR to a act as your letting agent. We appreciate your business and I am glad to hear that you are pleased with the result. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“excellant...”

Oct 05,2018
Minithumbup
Emilio
Daniel
By: 'susanna stevens'
Oct 05,2018
6 people found
this helpful
professional,knows the market,and always keeping in touch with current events,always happy to help.and very competent at sorting out any problems...
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Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Oct 11, 2018
View all comments (1)
Thank you very much for your kind words regarding Emilio and WPR lettings, it's very good of you to have taken a few minutes to write your review. Thank you also for picking WPR and Emilio to act as your Agent, I know you have plenty of agents to pick from so we appreciate your confidence in us. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“First class service...”

Aug 31,2018
Minithumbup
Neil
Daniel
By: 'Nancy'
Aug 31,2018
5 people found
this helpful
An excellent service from start to finish. Neil was superb as the communication point between all parties and kept things on track and running smoothly....
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Comment on agent fees
Comparable to other agents. Certainly worth paying to avoid a lot of the stress that a good agent will protect their client from.
Was this helpful? Yes
By: Tim B
Sep 01, 2018
View all comments (1)
Thank you very much for taking the time to write a review concerning your experience of dealing with Neil at WPR Godalming. We really appreciate you sharing your thoughts. Thank you too for picking us at WPT to act as your agent. Very best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Quick House Sale...”

Jul 28,2018
Minithumbup
Daniel
Matt
By: 'Sally'
Jul 28,2018
5 people found
this helpful
Daniel was very prompt and efficient when first liaising with us. I liked this direct straight forward approach and his pricing of our property was obviously correct as it sold within a week. The after sales service was excellent with regular phone calls from Matthew ...
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Comment on agent fees
Fees were competitive.
Was this helpful? Yes
By: Tim B
Jul 31, 2018
View all comments (1)
Hello and thank you for the super review of Dan, Matt and the team at WPR Godalming. We really appreciate your kind words. Thank you too for picking us at WPR in the first place to market your property, I am delighted we got a good and speedy result for you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Areas covered
  • GU7
  • GU8
  • GU3
  • GU4
  • GU5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £232,000
  • Max: £3,150,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 32 0 52 0 28 0 3 0
Staff picture Daniel
(83)

Staff picture Matt
(81)

Staff picture Neil
(47)

Staff picture Emilio
(27)

Fees

No fees set.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:38 AM 14/03/2017 by allAgents

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