• Daniel Vasey
    Daniel Vasey
  • Matt Rabbitts
    Matt Rabbitts
  • Neil Pritchard
    Neil Pritchard
  • Steven Byers
    Steven Byers
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Feb 23,2018
Minithumbup
Neil Pritchard
By: 'Ali'
Feb 23,2018
2 people found
this helpful
Neil was very helpful with every stage of our house sale always polite and kept us up to date as the sale progressed. He is very knowledgeable on all aspects of selling a house and his years of experience were very useful....
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Comment on agent fees
very competitive with other agents
Was this helpful? Yes
Feb 17,2018
Minithumbup
Steven Byers
By: 'Scott'
Feb 17,2018
4 people found
this helpful
An excellent experience with Steve as my letting agent. His customer service was second to none and I always felt I could get a hold of Steve if needed. He put a lot of care into the initial marketing my property, he also took proper care in finding me a suitable tenant for the property. I was kept up to speed through the whole process, the checks with thorouh and detailed, Steve has an eye for detail so I felt very comfortable with the advice he gave....
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Comment on agent fees
Good letting and management fees
Was this helpful? Yes
By: Tim B
Feb 19, 2018
View all comments (1)
Just a little note to thank you for your kind and supportive review of Steve at WPR Lettings in Godalming. We really appreciate you sharing your thoughts. Thank you too for picking us at WPR to act as your letting agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 16,2018
Minithumbup
Steven Byers
By: 'Steven Byers the best agent'
Feb 16,2018
5 people found
this helpful
The best agent walking on this planet,20 stars out of 5 ,very positive and helpful ,nice and pleasant attitude ,highly recommended.we will be using he's help in he future for sure :)...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 16, 2018
View all comments (1)
What a flattering review, thank you very much. He is a great chap so it's good to see him getting this feedback. I hope you are enjoying life in your new home, best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 05,2018
Minithumbup
Matt Rabbitts
Daniel Vasey
By: 'Barny Jeffery'
Feb 05,2018
5 people found
this helpful
We tried to sell with another agent in the area first but after some awful service and no activity we moved to Warren Powell who sold our house in a few weeks. The help and advice was first class and the whole sale was excellent. Couldn't recommend them more....
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Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
Hello and thank you for your review. It's very flattering and we are very grateful to you. Thank you also for giving us the opportunity of marketing your home, we appreciate that it is a big decision. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 02,2018
Minithumbup
Daniel Vasey
Matt Rabbitts
By: 'Holly'
Feb 02,2018
6 people found
this helpful
Daniel successfully sold our family home AND secured our 'forever home'. He was always on hand to make a potentially stressful time smoother. He showed great sensitivity and emotional intelligence when dealing with different parties and quickly grasped what each required. Best experience we have had with a Godalming estate agent....
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Comment on agent fees
The fees were in line with market rates.
Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
What a happy review - it really is great when we hear that someone has found their dream home and we hope that you will be very happy there. Thanks very much for your business and your review. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 02,2018
Minithumbup
Daniel Vasey
By: 'Jenny F'
Feb 02,2018
6 people found
this helpful
Daniel and his team were a pleasure to deal with. We had been looking for a while and whilst many estate agents just sent me emails, warren Powell Richards kept in touch and eventually found us our dream home. The transaction was fairly simple but much of that was due to being kept updated which was so helpful and reassuring. We don't plan on moving again for some time but we will definitely go back to Warren Powell when we do....
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Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
What a kind review - thank you very much. We all hope you are very happy with your fabulous new home and enjoy many happy years there. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 02,2018
Minithumbup
Neil Pritchard
Daniel Vasey
By: 'Dave Pincott'
Feb 02,2018
7 people found
this helpful
I mainly dealt with Neil and Daniel but had contact with everyone in the office. All so helpful and understanding to what was a difficult move for me. The sale wasn't without its complications and issues but they were always on hand. The solicitor they recommended was also superb and I couldn't have asked for more help if i tried. First class service and efficiency....
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Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
A note to thank you for your super review of my colleagues Neil and Daniel at WPR Godalming. It's very good of you to have shared your thoughts and much appreciated. Thank you too for picking us from the crowds to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 23,2018
Minithumbup
Steven Byers
By: 'Helping Parent'
Jan 23,2018
10 people found
this helpful
Steve was very responsive and helpful in moving my daughter into her ideal rental property. I spoke with and met quite a few agents whilst helping my daughter move and steve was by far the best, most agents were very dismissive and some quite rude about my daughter and her situation. The whole process was straight forward even with the move being just before Xmas. I have called steve with some minor maintenance problems and he couldn't have been move attentive and understanding in fixing...
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Was this helpful? Yes
By: Tim B
Jan 23, 2018
View all comments (1)
Hello and thanks for the great review of young Steven who heads up our WPR lettings team in Godalming. What a super Mum you are, I hope your daughter is enjoying life in her new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 15,2018
Minithumbup
Steven Byers
Daniel Vasey
By: 'Karyn holland'
Jan 15,2018
9 people found
this helpful
What can I say about this wonderful group of people , they could not have been more helpful , I have dealt with both sales and lettings, nothing was to much trouble for them , they even used their own time to help me remove the lady bits of furniture from my house . They have found the most wonderful tennant for my house , they are always available for a chat or advise. You can not do better than warren Powell Richards in godalming . I'd like to thank them for everything. Karyn holland...
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Tim B
Jan 16, 2018
View all comments (1)
Hello and thank you for such a flattering and kind review of the team at WPR Godalming - we are very grateful to you for sharing your thoughts and also for being such a kid and valued client of our Company. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 10,2018
Minithumbup
Daniel Vasey
By: 'Rachel'
Jan 10,2018
8 people found
this helpful
Great service from Dan. I was selling my late Aunt and Uncle's home, and as I live In Yorkshire the whole process could have been a nightmare. However, Dan stepped in and sourced a plumber, locksmith and gardener when needed and generally helped out with eg meter readings on completion as I could not be there. I received good, timely advice throughout the process. A really good service which made my life much easier. Thank you Dan for all your help. Rachel (Webb)...
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Comment on agent fees
Warren Powell received the highest fees of any of the professionals involved in the process. I do think estate agents get paid a lot, but if you have to pay the industry standard then a great service sweetens the bitter pill :)
Was this helpful? Yes
By: Tim B
Jan 11, 2018
View all comments (1)
Hello and thank you for your review detailing your experience of dealing with Dan and his team at WPR Godalming. Thank you also for picking us at WPR from the masses to act as your agent, I am delighted that the service you received was up to scratch and that the transaction reached a satisfactory conclusion. I also note your comments on EA fees - this is probably not the format for me to launch into a length justification of our fees but I do think it's vital for our industry that we are able ...
Dec 04,2017
Minithumbup
Matt Rabbitts
Neil Pritchard
By: 'Bob & Diane Nicholls'
Dec 04,2017
7 people found
this helpful
We had a long drawn out sale and purchase journey. Throughout this time we came into contact with a fair number of agents and Matt and Neil were always consistently supportive and understanding . Their curtious professional approach at all times made them stand out and they are an asset to WPR. We would not hesitate to recommend WPR as Agents....
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Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Dec 07, 2017
View all comments (1)
Thank you very much for taking the time to write your kind review featuring Matt and Neil at WPR Godalming. We really appreciate you sharing your thoughts and also picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 28,2017
Minithumbup
Daniel Vasey
Matt Rabbitts
By: 'the Jones family'
Nov 28,2017
6 people found
this helpful
After a few months with one agent and very little activity we changed to WPR who updated our brochure details to reflect our property more accurately. We were very lucky to proceed with a local buyer and were given good feedback and advice by Daniel and Matt throughout the sales process. They were always available to smooth what is always a difficult few months for all parties....
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Comment on agent fees
*
Was this helpful? Yes
By: TIm B
Nov 29, 2017
View all comments (1)
Thank you very much for giving our agency the opportunity of marketing your property, I am delighted that we managed to find you a buyer. Thank you too for your kind words regards the Godalming team and in particular Matt and Daniel. Very best wishes to you all. regards, TIm B, Senior Partner, Warren Powell-Richards ...
Nov 27,2017
Minithumbup
Neil Pritchard
Matt Rabbitts
By: 'Simon'
Nov 27,2017
8 people found
this helpful
This agent has provided an exceptional service in selling our house. Their recommendations regarding a solicitor and house clearance firm was excellent and their advice in preparing the house for sale was very useful. The photography and glossy brochure showed the property off to great advantage. The staff are friendly and very professional and have worked hard to make this a very smooth and stress-free experience....
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Comment on agent fees
The agent's fees represent excellent value.
Was this helpful? Yes
By: Tim B
Nov 29, 2017
View all comments (1)
Hi Simon, thank you very much for sharing your experience of dealing with the team at WPR Godalming and in particular Neil and Matt. We really appreciate both you review and your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Nov 19,2017
Minithumbup
Neil Pritchard
By: 'Anna & Peter, Shalford'
Nov 19,2017
8 people found
this helpful
We have received excellent service from start to finish from Neil Pritchard and Warren Powell Richards. He has been fully professional, knowledgeable, accommodating and helpful throughout the process, and WPR's performance has stood out from every agent we have encountered before and during this move. A proficient service with a personal touch, thank you for your outstanding guidance through a stressful time of life!...
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Comment on agent fees
Very reasonable for the quality of the service provided.
Was this helpful? Yes
By: Tim B
Nov 24, 2017
View all comments (1)
What a great review of young Neil at WPR Godalming. Thank you very much for your kind words and also for picking WPR to act as your agent. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 30,2017
Minithumbup
Steven Byers
By: 'ctp robinson'
Oct 30,2017
10 people found
this helpful
Hi steven. I would just like to thank you for your help and consideration in finding me a great accommodation and good location, after all the trouble and time i spent with other agents in all the surroundings locations you guys come out well in front and believe me you were the only honest ones of the bunch. All the best, Captain Robinson...
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Was this helpful? Yes
By: Tim B
Oct 31, 2017
View all comments (1)
Just a little note to thank you for your kind review of Steven who heads up WPR Lettings in Godalming. It was very kind of you and is much appreciated. I hope you are enjoying life in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 18,2017
Minithumbup
Daniel Vasey
Steven Byers
By: 'jacqueline Sutherland'
Oct 18,2017
9 people found
this helpful
Excellent service, regularly kept up to date, relentless work to get my flat rented out and then invaluable advice to ensure rent guarantee over the tenure...
read full review
Comment on agent fees
reasonable fees for the work undertaken
Was this helpful? Yes
By: Tim B
Oct 19, 2017
View all comments (1)
Thank you very much indeed for writing your kind review regarding Steven, Dan and the team at WPR in Godalming. Thank you also for putting your trust in us to act as your letting Agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 18,2017
Minithumbup
Daniel Vasey
By: 'Sarah W'
Oct 18,2017
8 people found
this helpful
Daniel and his team were fantastic from start to finish. Lovely people, enthusiastic and worked very hard to get us a buyer and help us move. They made the whole move much more bearable that we expected. Thanks again. Sarah...
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Was this helpful? Yes
By: Tim B
Oct 19, 2017
View all comments (1)
Hi Sarah, just a little note to say a big thank you for your great review for the team at WPR Godalming and for picking us from the crowds to act as your Estate Agent. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-RIhcards ...
Oct 12,2017
Minithumbup
Steven Byers
By: 'Landlord from Manchester'
Oct 12,2017
11 people found
this helpful
I have recently let out my flat in Godalming via WPW and am a nervous first-time landlord. Steven was very professional, easy to contact and experienced. The entire process from advertising, tenant search to tenancy agreement was very smooth. Very reliable agent & competitive prices from WPW. You have an impressed landlord. I'd definitely use WPW again....
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Comment on agent fees
Competitive price (vs other high street agents) & ARLA accredited.
Was this helpful? Yes
By: Tim B
Oct 12, 2017
View all comments (1)
Hello and thank you for putting your trust in us at WPR to let let out and take care of your property. We are very grateful to you and won't let you down. Thank you too for taking the time to write your generous review featuring Steven. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 11,2017
Minithumbup
Neil Pritchard
By: 'Lucy Oldham'
Oct 11,2017
11 people found
this helpful
From our very first viewing, to on-going liaison during the purchase and support after we moved into our new property, Neil has been extremely helpful throughout. We wouldn't hesitate to recommend Neil and his team at the Godalming branch who ensured the entire process was smooth and trouble free. Thank you....
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Was this helpful? Yes
By: Tim B
Oct 11, 2017
View all comments (1)
Hello and thank you for your review of Neil at WPR Godalming. We really appreciate you sharing your thoughts and hope you will be very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 10,2017
Minithumbup
Steven Byers
By: 'Krzysztof'
Oct 10,2017
11 people found
this helpful
My wife, my son and I have recently moved into a flat, let through Warren Powell Richards. The process went smoothly. Steven was very professional and helpful. I was moving from abroad and came to Godalming just for one day to view the properties and then again after few weeks with my family to move in. Steven helped me to arrange everything and assisted with all the paperwork which was done remotely. I definitely recommend this agency and Steven especially....
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Was this helpful? Yes
By: Tim B
Oct 11, 2017
View all comments (1)
What a kind review of Steven Byers, thank you very much. I hope you are enjoying life in Godalming and your new home. Godalming is a super town and I am sure you will enjoy living there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 01,2017
Minithumbup
Neil Pritchard
By: 'Jenny'
Oct 01,2017
9 people found
this helpful
Neil Pritchard was very professional and dealt with the majority of the viewings we had. He gave us feedback from these and was always encouraging. If there were any problems he was at the end of the phone helping to solve them. We are very pleased with the outcome of our sale and advise and help of Neil....
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Comment on agent fees
As predicted for the current climate.
Was this helpful? Yes
By: Tim B
Oct 02, 2017
View all comments (1)
Hello Jenny, just a little note to say thank you very much for picking WPR to act as your Estate Agent and also for taking the time to write your kind review of my colleague Neil. We are very grateful to you and wish you all the best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 01,2017
Minithumbup
Steven Byers
By: 'Kate'
Oct 01,2017
9 people found
this helpful
Myself and my partner have recently moved into a local flat, let through Warren Powell Richards. The process went smoothly and we would highly recommend the agency. Steven who managed the let was helpful, approachable and professional....
read full review
Comment on agent fees
We felt that the fees were higher than what we would expect to pay.
Was this helpful? Yes
By: Tim B
Oct 02, 2017
View all comments (1)
Hi Kate, just a little note to say thank you for taking the time to write your review regarding Steven Byers and WPR Lettings in Godalming. We are very grateful to you. I hope you are very happy in your new home. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...
Sep 27,2017
Minithumbup
Neil Pritchard
By: 'Kidd'
Sep 27,2017
7 people found
this helpful
Neil was acting for the Vendors of the property we purchased. He was crucial in getting the transaction over the line and we are extremely impressed with his professionalism and willingness to assist at all times. We would not hesitate to recommend Neil....
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Was this helpful? Yes
By: Tim B
Sep 29, 2017
View all comments (1)
Many congratulations on the purchase of your new home. I hope you will be very happy there. Thank you for taking the time to write your review regarding my colleague Neil, he is indeed a fine fellow. We are very grateful to you. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 06,2017
Minithumbup
Steven Byers
By: 'Emma'
Sep 06,2017
11 people found
this helpful
As I was letting for the first time, Steve and the whole team made the whole process as stress-free as possible. He was extremely knowledgeable and professional. Steve answered all of questions and everything was sorted out in a calm manner. Whenever I went into the office, I was made to feel welcome. Everyone was really friendly. Furthermore, as a local company, their rates were more reasonable compared to other estate agents in the area....
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Comment on agent fees
Extremely reasonable. Much better than other estate agents in the area.
Was this helpful? Yes
By: Tim B
Sep 07, 2017
View all comments (1)
Hi Emma, what a lovely review of the lettings team at Godalming and in particular Steven Byers. Thank you also for picking us from the masses to act as your agent, we will work very hard to make sure you remain pleased with your decision. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 06,2017
Minithumbup
Steven Byers
By: 'Sue Goodman'
Sep 06,2017
10 people found
this helpful
As a new Landlord we were looking for someone we felt we could trust to look after our Property. Steven has exceeded our expectations and we would thoroughly recommend him and Warren Powell Richards....
read full review
Comment on agent fees
We were happy with the agreed Fee charges
Was this helpful? Yes
By: Tim B
Sep 07, 2017
View all comments (1)
Just a little note to thank you for your supportive review featuring Steven from WPR Godalming. Thank you also for picking us to act as your agent, we very much appreciate both your trust and your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 05,2017
Minithumbup
Steven Byers
By: 'Sabrina & Dave'
Sep 05,2017
11 people found
this helpful
Steven was instrumental in helping my husband and I find a property which perfectly suited our needs. His friendly and professional attitude ensured that the whole process went so smoothly from start to finish. We would highly recommend Warren Powell-Richards, and working with Steven in particular has been a pleasure....
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Was this helpful? Yes
By: Tim B
Sep 07, 2017
View all comments (1)
Hi Sabrina and Dave, thank you very much for the kind review featuring Steven who heads up the lettings team at WPR Godalming. We are very grateful to you. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 04,2017
Minithumbup
Daniel Vasey
By: 'Chris'
Sep 04,2017
11 people found
this helpful
Daniel has been fantastic in helping me sell my property. Friendly, helpful, honest and down to earth from start to finish. Being a resident of the area was a huge help with his local knowledge and his cool, calm attitude helped to keep things on track which was hugely reassuring at one of the most stressful times....
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Was this helpful? Yes
By: Tim B
Sep 05, 2017
View all comments (1)
Hi Chris, thank you very much for your review of my friend and colleague Dan Vasey at WPR Godalming and also for picking us at WPR to act as your agent. We appreciate your business. I hope all is going well with your future plans. Best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 04,2017
Minithumbup
Steven Byers
By: 'Sara McPhail'
Sep 04,2017
10 people found
this helpful
Steven was so helpful in helping us find a perfect two bedroom flat for my partner and I and our newborn. He was always updating us on where things were at and if we ever had any questions or queries he was very helpful with them too. We were originally set on one property but then the landlord pulled out at last minute, when this happened Steven was amazing he found us another suitable property in the same day! I would highly recommend Warren Powell-Richards, they are all helpful and friendly, ...
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Was this helpful? Yes
By: Tim B
Sep 05, 2017
View all comments (1)
Hi Sara, what a super review of my colleague Steven. Thank you very much. I am very pleased he managed to find you an alternative flat in your hour of need and hope you will be very happy there. Very best wishes too regarding your new baby, how exciting. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Aug 09,2017
Minithumbup
Neil Pritchard
By: 'Milford Buyers'
Aug 09,2017
12 people found
this helpful
As buyers to a property Neil was selling, we would like to thank him and the Sales team in the Godalming Office for their hard work and excellent communication throughout. It was reassuring to know the entire team were accessible at any time and Neil's professional approach to deal with any issues that arose in a speedy manner, were greatly appreciated. Thank you for all your help...
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Was this helpful? Yes
By: Tim B
Aug 09, 2017
View all comments (1)
Thank you for the kind and supportive review featuring Neil and his colleagues at WPR Godalming. It's very good of you and we appreciate it. I hope you love you fab new home and will be very happy there. Regards, and best wishes, Tim B, Senior Partner , Warren Powell-Richards ...
Jul 23,2017
Minithumbup
Matt Rabbitts
By: 'vandervord'
Jul 23,2017
10 people found
this helpful
Informative, responsive, helpful - all words that apply to our dealings with Matthew and WPR throughout our buying process. We knew from an early stage that this was the house for us so we are very pleased that the purchase was effectively facilitated. Would certainly be happy to recommend WPR based on all aspects of our experience....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Jul 24, 2017
View all comments (1)
Hello and thank for sharing your experience of dealing with my colleague Matt at WPR Godalming. It's very kind of you. I hope you are thrilled with your super new home. Very best wishes and regards, Tim B, Senior partner, Warren Powell-Richards ...
Areas covered
  • GU7
  • GU8
  • GU3
  • GU4
  • GU5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £235,000
  • Max: £3,150,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 17 0 38 0 20 0 2 0
Daniel Vasey Daniel Vasey
Partner
61 reviews

About Daniel No description set View full profile
Matt Rabbitts Matt Rabbitts
Senior Negotiator
63 reviews

About Matt No description set View full profile
Neil Pritchard Neil Pritchard
Senior Negotiator
32 reviews

About Neil No description set View full profile
Steven Byers Steven Byers
Lettings Manager
39 reviews

About Steven No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 9:38 AM 14/03/2017 by allAgents

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:38 AM 14/03/2017 by allAgents

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