• Lloyd Clarke
    Lloyd Clarke
  • Simon Greenwood
    Simon Greenwood
  • Hannah Manson
    Hannah Manson
  • Carole Dalby
    Carole Dalby
  • Nathan Warren
    Nathan Warren
  • Trish Brown
    Trish Brown
  • Debbie Rose
    Debbie Rose
  • Stacey Allan
    Stacey Allan
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards

28b Downing Street Farnham
Surrey
GU9 7PD

Sales: 01252 715031 / Lets: 01252 719513
Apr 10,2017
Minithumbup
Stacey Allan
Nathan Warren
By:
Apr 10,2017
5 people found
this helpful
I have no hesitation in giving 5-star awards to both Nathan and Stacey. Stacey was particularly dedicated, readily working outside of normal office hours whenever necessary to further the delicate negotiations during the sale of my property. She was both professional and personable in her approach and I valued her advice and comments....
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Comment on agent fees
Fees as expected and matched those of competitor agents.
Was this helpful? Yes
By: Tim B
Apr 10, 2017
View all comments (3)
Hi Jan, a little note to thank you for the kind and supportive review of my colleague Nathan and Stacey. They are a great team so it is lovely to see them getting this appreciation. Thank you too for picking us at WPR to act as your agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Parter, Warren Powell-Richards ...
Apr 09,2017
Minithumbup
Lloyd Clarke
By:
Apr 09,2017
5 people found
this helpful
Lloyd has been absolutely fantastic throughout our house purchase and made what could have been at times quite a stressful process run as smoothly as possible. Buying a house in such a competitive environment like Surrey, when you aren't blessed with the biggest budget, can feel like an overwhelming proposition but Lloyd really had our backs and stuck to his word at every step. Without him doing that I think we would still be looking, instead we have the keys to our dream home and an exciting fu...
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Was this helpful? Yes
By: Tim B
Apr 09, 2017
View all comments (1)
Hi Natalie and Luke - what a great review - thank you very much. It is always fab to hand over the keys to someone who is clearly chuffed to bits about their new home. I hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Mar 31,2017
Minithumbup
Simon Greenwood
By:
Mar 31,2017
3 people found
this helpful
Compared to the other estate agencies I have dealt with in Farnham, Warren Powell Richards were by far the most helpful and easy to communicate with. Simon was helpful all the way through and had plenty of knowledge of the property we looked at. It was a easy smooth process from viewing to confirming the move....
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Comment on agent fees
No comment- fee's seem to be the same everywhere.
Was this helpful? Yes
By: Tim B
Apr 04, 2017
View all comments (1)
Hi Fran - a little note to thank you for the kind review featuring my colleague and friend Simon Greenwood at WPR Lettings - we are very grateful to you and hope that you are very happy in your new home. Regards and best wishe, Tim B, Senior Partner, Warren Powell-Richards ...
Mar 17,2017
Minithumbup
Simon Greenwood
By:
Mar 17,2017
6 people found
this helpful
At all stages of the letting process, from viewing to completion, Simon has made the experience stress-free and straight forward. We have never delt with a more friendly and helpful agent and company on the whole. Many thanks Simon....
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Comment on agent fees
We found the agent fees reasonable when compared to others.
Was this helpful? Yes
By: Tim B
Mar 20, 2017
View all comments (1)
Hi Peter and Jamie, thanks very much for your kind review of my colleague Simon. It's much appreciated. I hope you will be very happy in your new home. I live just a few hundred yards from you and so I can absolute say what super area it is. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Mar 08,2017
Minithumbdown
Simon Greenwood
By:
Mar 08,2017
4 people found
this helpful
Myself and my family were very complicated and there were a lot of moving parts. To say Simon was helpful would be an under statement. Him and his staff helped me to move from Italy to the U.K. with complete ease. After living abroad for over ten year sand working with many realtors over the years Simon and his team have brought my faith back into this industry. if you are in Farnham and need a realtor all I would say is put some faith in him like we did. Hopefully the next time I see him will ...
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Comment on agent fees
There were well in accordance with market and with my situation i was well accommodated.
Was this helpful? Yes
By: TIm B
Mar 08, 2017
View all comments (1)
Hello to all the Coogan Family and welcome back to the UK. I just wanted to drop you this little line to say thank you for your kind review and also to wish you all well in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 09,2017
Minithumbup
Simon Greenwood
By:
Feb 09,2017
4 people found
this helpful
I've rented two properties from Warren Powell Richards over several years. Simon Greenwood is the lettings agent I have always dealt with. He has always made the process as painless as possible and I've felt that he really was on my side and looking out for my interests. Simon has never failed to returned my calls and emails however silly the question. Thanks so much.......
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Was this helpful? Yes
By: Tim B
Feb 15, 2017
View all comments (1)
Hi Kate - just a little note to say a big thank you for the great review of Simon Greenwood. He is indeed a super fellow so it's fantastic to see him getting this positive feedback. Very best wishes Tim B, Senior Partner, warren Powell-Richards ...
Feb 01,2017
Minithumbup
Lloyd Clarke
Nathan Warren
By:
Feb 01,2017
5 people found
this helpful
Couldn't fault these guys, having recently moved, the service they provided was excellent. Both Lloyd and Nathan were always available with helpful and friendly advice,we feel like they really worked hard for us. I couldn't recommend them highly enough....
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Was this helpful? Yes
By: Tim B
Feb 01, 2017
View all comments (1)
Hi Dan & Sarah, just a little note to thank you both for your kind review of Lloyd and Nathan at WPR Farnham - we really appreciate it as we do your decision to pick us at WPR to market your home. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 28,2017
Minithumbup
Stacey Allan
Lloyd Clarke
By:
Jan 28,2017
11 people found
this helpful
Stacy came on board after we previously sold the house with Warren Powell Richards and the buyer decided to back out. I must say she was very professional and dedicated to her work. I believe she works above and beyond the call of duty as do all the staff at Warren Powell Richards in Farnham,Alton and all other branches I have found the service and professionalism exemplary. I cannot recommend them enough. Many Thanks for putting up with me and being there during a difficult period. Lloyd many t...
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Comment on agent fees
Agents fees the best in Farnham very good.
Was this helpful? Yes
By: Tim B
Jan 29, 2017
View all comments (1)
Hi Mike. A little note to thank you for the great review featuring Lloyd and Stacey. It's very kind of you and much appreciated. Thanks too for sticking with us at WPR, I am delighted we got there in the end. Very best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jan 04,2017
Minithumbup
Nathan Warren
Lloyd Clarke
By:
Jan 04,2017
4 people found
this helpful
Thank you for all your help with selling our property. It's not been the smoothest of sales but we really appreciate the determination and efforts that you provided in order to get us to a successful completion. Excellent service provided!!...
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Comment on agent fees
Very competitive and worth every penny
Was this helpful? Yes
By: Tim B
Jan 04, 2017
View all comments (1)
Happy New year to you both. A little note to thank you for posting your kind review on this website and also for instructing us here at Warren Powell-Richards to act as your agent. I hope that 2017 is kind to you, very best wishes, Tim B Senior Partner, Warren Powell-Rihcards ...
Dec 19,2016
Minithumbup
Lloyd Clarke
By:
Dec 19,2016
5 people found
this helpful
I was buying not selling and Lloyd could not have been more helpful. Great liaison between myself and the seller and nothing was too much trouble. I always had a really quick response time too on calls and emails which is vital at times of stress....
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Comment on agent fees
I did not incur fees as I was only buying.
Was this helpful? Yes
By: Tim B
Dec 20, 2016
View all comments (1)
Hi Zoe, thank you very much for your review regarding my colleague Lloyd Clarke at WPR Farnham. We really appreciate it. I hope you are super happy in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Dec 15,2016
Minithumbup
Lloyd Clarke
By:
Dec 15,2016
7 people found
this helpful
I would thoroughly recommend Lloyd as an estate agent. He gave great advice, put a lot of effort to secure many viewings, and made the process of selling run very smoothly. He has been totally professional at all times and is a pleasure to do business with. I would thoroughly recommend Lloyd and the team at Warren Powell Richards....
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Comment on agent fees
The fees were comparable with other estate agents in Farnham and better than some.
Was this helpful? Yes
By: Tim B
Dec 16, 2016
View all comments (1)
Hi Alison - thank you very much for picking us at Warren Powell-Richards to act as your estate agent and subsequently for writing your support review featuring my friend and business colleague Lloyd Clarke. We are very grateful to you and wish you all the best with your future plans. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Dec 09,2016
Minithumbup
Carole Dalby
Lloyd Clarke
By:
Dec 09,2016
6 people found
this helpful
We chose warren Powell-Richards over other agents in Farnham. We had a few valuations, Lloyd was head and shoulders above all the other agents who valued. The whole process was quite stressful as our flat sale was not straight forward, we had the added pressure of an in coming baby in February hence selling our 1 bed flat, the whole team in the office knew what was happening and Carol was especially wonderful. From accepting our offer to completion took exactly 3 months. I cannot recommend the ...
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Was this helpful? Yes
By: Tim B
Dec 09, 2016
View all comments (1)
What a fantastic review - many congratulations on your impending baby - what an amazingly good reason to make a home move - how exciting. We really appreciate you comments and your decision to pick us out of the crowd of agents chasing your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Dec 02,2016
Minithumbup
Lloyd Clarke
Nathan Warren
By:
Dec 02,2016
6 people found
this helpful
All staff, whether on the phone or in person in the office, were courteous, friendly and helpful. What was a quite stressful occasion, selling just as we voted for brexit, was handled smoothly and efficiently. We were kept up to date with the progress of the sale....
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Was this helpful? Yes
By: Tim B
Dec 03, 2016
View all comments (1)
Mr Dickson, thank you for finding a few minutes to share your experience of dealing with my colleagues Lloyd and Nathan at WPR Farnham. It is very good of you and much appreciated. Thank you too for picking us at WPR to act as your agent. Very best wishes with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 30,2016
Minithumbup
Clive Powell-Richards
By:
Oct 30,2016
6 people found
this helpful
It has been a stressful summer to sell a property in the South East, but Clive's outstanding efforts ensured that stress was minimised for us. Our house in South Farnham was sold on its launch day at marginally over the asking price, with two offers received and minimal disturbance to my family. Perfect. Then there was the referendum result and our buyer cut their bid by £50k. Surprisingly, that otherwise major blow was no problem for Clive. His connections to serious house hunters in the ...
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Comment on agent fees
Lowest percentage quoted by the three we asked. Well worth the money.
Was this helpful? Yes
By: Tim B
Oct 31, 2016
View all comments (1)
What a super review of my friend and colleague Clive Powell-Richards at WPR Farnham. I remember clearly the wobble when your first buyer decided to walk away and was delighted that Clive managed to save the day. Very best wishes with your future plans and thanks very much for your business. Regards and best, Tim B, Senior Partner, Warren Powell-Richards ...
Oct 05,2016
Minithumbup
Simon Greenwood
By:
Oct 05,2016
6 people found
this helpful
Simon Greenwood (on behalf of the lettings team) has been absolutely excellent. A straightforward, honest and fast process, thus reducing potential stress and hassle. Indeed, Simon has gone above and beyond in areas and his genuine customer service has been excellent. Would definitely recommend....
read full review
Comment on agent fees
Fees are about as expected.
Was this helpful? Yes
By: Tim B
Oct 05, 2016
View all comments (1)
Hi Adam, just a little thank you for writing your kind review of my friend and colleague Simon Greenwood. We are very grateful to you. I hope you are very happy in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 29,2016
Minithumbup
Lloyd Clarke
Simon Greenwood
By:
Sep 29,2016
8 people found
this helpful
Cannot start to describe how fantastic Lloyd has been . I initially purchased the property through Lloyd and 2 years later it was with no hesitation to choose him again to sell the property . Lloyd is professional , upfront and an absolute pleasure to deal with . Communication was second to none and I was kept informed at all times of the progress . There are many choices in Farnham , but if you want a proper service , then I would have no hesitation in making Lloyd and WPR a number one stop...
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Tim B
Sep 29, 2016
View all comments (1)
Hi Sue, what a flattering and thoughtful review of my friends and colleagues Lloyd and Simon. We are very grateful to you. I hope that everything goes well with your future plans. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 26,2016
Minithumbup
Clive Powell-Richards
By:
Sep 26,2016
7 people found
this helpful
I want to commend Clive for his unstinting enthusiasm and help in finding me a new home. I live 200 miles away and do not know the Farnham area. Clive completely 'got it' in terms of what I was looking for and how this could be achieved. I knew he would be honest in his assessment. His good humour and patience sustained me through the process. I happily put my faith in the whole team in the Farnham office, especially Toni and Lloyd. They are fab....
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Comment on agent fees
I am buying only.
Was this helpful? Yes
By: Tim B
Sep 27, 2016
View all comments (1)
What a lovely , kind and generous review of Clive and his colleagues at WPR Farnham. Thank you very much. I hope you love your super new home and enjoy life in Farnham. It is a super town so I am sure you will. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 19,2016
Minithumbup
Simon Greenwood
By:
Sep 19,2016
4 people found
this helpful
Simon was fantastically helpful in our hunt for a flat in Farnham. With a very specific requirement, short time frame and low budget he managed to find us a perfect flat in the space of a day where all the other agents in town had failed. He even managed to get us in 2 months earlier than the availability date which made a huge difference! Continuing to be just as helpful since we moved in I would not hesitate to recommend him to anyone....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
By: Tim B
Sep 19, 2016
View all comments (1)
Hi Becca, thanks very much for the super review of Simon at WPR Farnham. I am delighted that all went to plan and hope that you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Aug 14,2016
Minithumbup
Simon Greenwood
By:
Aug 14,2016
5 people found
this helpful
Simon has been a bright light in the dark, during a rather tricky property search for me. His knowledge, professionalism, commitment, positivity and empathy are unparalleled, in my experience. I have never met an agent who has been so genuinely helpful and who also has the client's interest, completely at heart. Endless thanks, Simon! If you are looking for a property and need some amazing help, call Simon Greenwood!...
read full review
Comment on agent fees
Much more reasonable than other estate agents and the service is well worth every penny.
Was this helpful? Yes
By: Tim B
Aug 16, 2016
View all comments (1)
Hi Nerys, thank you so much for the fantastic review of Simon. You are very kind. I was sitting with Simon when he read you comments and he was truly humbled. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jul 28,2016
Minithumbup
Clive Powell-Richards
Lloyd Clarke
By:
Jul 28,2016
3 people found
this helpful
Thanks to Clive for the excellent service and help and to Lloyd for the initial enthusiasm. Great experience from start to finish....
read full review
Comment on agent fees
Fees are what they are!
Was this helpful? Yes
By: Tim B
Jul 28, 2016
View all comments (1)
Just a little note to thank you both for the super review featuring my friends and colleagues Clive and Lloyd at WPR Farnham. Very much appreciated as was your decision to instruct us here at WPR in the first place. Good luck with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 27,2016
Minithumbup
Simon Greenwood
By:
Jun 27,2016
4 people found
this helpful
Simon Greenwood is not only am excellent lettings manager but an incredible person. He was a great help in securing the flat initially to the end of tenancy. Really nice guy with fantastic communication which is hugely important. 6*s/5...
read full review
Comment on agent fees
Good. Reasonable.
Was this helpful? Yes
By: Tim B
Jun 28, 2016
View all comments (1)
Hi and thanks for the review of Simon. I am fully in agreement, he is an incredible person and usually in a positive way. A really kind review, thanks. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 27,2016
Minithumbup
Clive Powell-Richards
By:
Jun 27,2016
3 people found
this helpful
I received excellent service from Clive and the team at WPR. They dealt with the sale of my property swiftly, ensuring that all of the details were taken care of and that the process ran smoothly....
read full review
Comment on agent fees
I was happy with the fee structure.
Was this helpful? Yes
By: Tim B
Jun 28, 2016
View all comments (1)
Hi Carlo, thanks very much for your review and also for picking us to market your apartment. I hope the move all goes to plan, love to Juju and the family, hopefully see you guys soon. Regards and best Tim B ...
Jun 27,2016
Minithumbup
Lloyd Clarke
By:
Jun 27,2016
4 people found
this helpful
We feel really lucky to have chosen Warren Powell-Richards to sell our house. Everyone was helpful, kind, efficient and approachable. Lloyd and Toni were both directly involved with the actual sale. The property details were professionally and attractively produced with excellent photographs. We have genuinely enjoyed our contact and dealings with all the staff in the office....
read full review
Comment on agent fees
Good but we'd always like a lower fee!
Was this helpful? Yes
By: Tim B
Jun 28, 2016
View all comments (1)
Hello and thank you for your review featuring Toni and Lloyd. These little reviews help keep a smile on our faces and are very welcome. Thanks too for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, warren Powell-Richards ...
Jun 17,2016
Minithumbup
Clive Powell-Richards
By:
Jun 17,2016
4 people found
this helpful
A well deserved 5 Stars. What a top team - a huge Thank You. I recently bought through WPR and I cannot fault Clive's honesty, timeliness, advice and support making my experience so much less stressful. An ultimate professional and true gent! IF I ever sold it would be, without question, through WPR....
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Was this helpful? Yes
By: Tim B
Jun 19, 2016
View all comments (1)
Hi Heather, what a lovely review of my friend and colleague Clive Powell-Richards. Thank you very much indeed. I hope that you are thrilled with your new home, we all wish you the very best for the future, regards Tim B, Senior Partner, Warren Powell-Richards ...
Jun 03,2016
Minithumbup
Simon Greenwood
By:
Jun 03,2016
4 people found
this helpful
Thank you Simon for all your help with our move. From the very beginning he was the first agent that we actually felt like they wanted to show us around the property and he made us feel excited about the property! We would highly recommend Simon to and thank you again....
read full review
Was this helpful? Yes
By: Tim B
Jun 05, 2016
View all comments (1)
Hello and thank you for sharing your thoughts on dealing with my colleague Simon Greenwood who heads up WPR Lettings in Farnham. It's very good of you and much appreciated. I am delighted he found you a suitable home and hope you are enjoying life there. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 30,2016
Minithumbup
Simon Greenwood
By:
May 30,2016
6 people found
this helpful
Simon was an absolute dream to work with. He made my needs as a client the highest priority and made sure every step of the way that I understood what was going on and that I was being protected. As a non-native (American) he was very helpful in explaining everything to me and was very accommodating in every way. Excellent communication and always able to handle any requests I had. Really nice guy and would 100% recommend him again....
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Comment on agent fees
Very reasonable and worth every penny.
Was this helpful? Yes
By: Tim B
May 30, 2016
View all comments (1)
Hello Annis and a big THANK YOU VERY MUCH for your kind words about out Farnham Lettings Manager, Simon Greenwood. I know that he was delighted to see your thoughts. These reviews and your recommendation make all the difference to us and are much appreciated. I hope you are very happy in Farnham. Best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
May 27,2016
Minithumbup
By:
May 27,2016
6 people found
this helpful
We recently sold our house through the Farnham branch of Warren Powell-Richards and could not be happier with the service that we received from Toni. Toni was incredibly supportive through out the entire process and it is thanks to her that we got the full asking price. We would not hesitate to recommend them....
read full review
Comment on agent fees
We very pleased with the reasonable fees offered.
Was this helpful? Yes
By: Tim B
May 27, 2016
View all comments (1)
Hello Emma, a note to thank you for your review of Toni at WPR Farnham and also for picking Toni and WPR to act as your agents. Your kind words are much appreciated. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 26,2016
Minithumbup
Lloyd Clarke
Clive Powell-Richards
By:
May 26,2016
5 people found
this helpful
We bought our home through Lloyd 3 1/2 years ago and had no hesitation in selling it through him and WPR recently. Most agents tell you what you want to hear, to get the property on their books, then fail to meet your high expectations. Lloyd was realistic with the price and as a result we sold in 4 days, we have just completed whilst other houses in our area are still on the market at inflated prices. Exchanged and completed in two days, which was nerve racking but Lloyd remained as cool ...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Tim B
May 27, 2016
View all comments (1)
hello and thank you for your super review of Lloyd, Clive (old boy) and the team at WPR Farnham. Thanks you too for being such a great client. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 24,2016
Minithumbup
Lloyd Clarke
Clive Powell-Richards
By:
May 24,2016
6 people found
this helpful
Lloyd was our main agent for both the sale and purchase of our properties. He was very professional, well-organised, honest and prompt at replying to queries and requests and was very proactive on our behalf. We can't thank him enough for enabling us to buy our dream house. We also worked with Clive on occasion too, who was equally helpful and professional. In fact, the whole team at WPR Farnham have been excellent throughout the whole process....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 25, 2016
View all comments (1)
What a lovely review, it's great to hear that someone has achieved the goal of living in their dream home. Thank you very much for writing your review, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 20,2016
Minithumbup
By:
May 20,2016
8 people found
this helpful
Toni was a fantastic estate agent and made every effort to oversee the entire process: from valuation to the final move. She looked after the sale of my late parents home with the most exceptional professional skills, and respectful good humour. Thanks to her, what -in the past- has been a nightmare process, was a simple business transaction, during which we feel we had the very best representation possible. Thank you Toni. I'm not sure we could have managed this difficult process without you....
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Was this helpful? Yes
By: Tim B
May 22, 2016
View all comments (1)
H Mitch, just a little thank you for sharing your thoughts on dealing with Toni. She is a real star so it's lovely to see you comments. Thanks you too for instructing us at WPR to act as your agent, I appreciate it is a difficult time for you and am glad that it all went to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
  • GU26
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £115,000
  • Max: £960,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 19 1 71 0 36 0 2 0
Lloyd Clarke Lloyd Clarke
Partner
36 reviews

About Lloyd No description set View full profile
Simon Greenwood Simon Greenwood
Lettings Manager
26 reviews

About Simon No description set View full profile
Hannah Manson Hannah Manson
Negotiator
0 reviews

About Hannah No description set View full profile
Carole Dalby Carole Dalby
Sales Negotiator
1 reviews

About Carole No description set View full profile
Nathan Warren Nathan Warren
19 reviews

About Nathan No description set View full profile
Trish Brown Trish Brown
4 reviews

About Trish No description set View full profile
Debbie Rose Debbie Rose
0 reviews

About Debbie No description set View full profile
Stacey Allan Stacey Allan
2 reviews

About Stacey No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 9:37 AM 14/03/2017 by allAgents

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:37 AM 14/03/2017 by allAgents

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