• Staff picture
    Steven
  • Staff picture
    Hannah
  • Staff picture
    Trish
  • Staff picture
    Debbie
  • Staff picture
    Stacey
  • Staff picture
    Robert
  • Staff picture
    Mike
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards

28b Downing Street Farnham
Surrey
GU9 7PD

Sales: 01252 715031 / Lets: 01252 719513
Jan 22,2019
Minithumbup
Steven
Mike
By: 'Jones71017'
Jan 22,2019
3 people found
this helpful
The down side of renting is that sometimes you have to move on and not out of choice. Due to our landlord selling we faced moving again, stumbled across the property with WPR and met with Steven for a viewing. He even told us some ...
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Comment on agent fees
Reasonable, full figure given when asked, we have had fees twice their amount and fees 'omitted' from the original question that 'appear' later on.
Was this helpful? Yes
By: Tim B
Jan 22, 2019
What a comprehensive review of Steven and Mike at WPR Lettings - thank you very much indeed. I hope you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards

“Landlord comments...”

Jan 22,2019
Minithumbup
Steven
By: 'BI'
Jan 22,2019
3 people found
this helpful
As a first time landlord, I found Steven excellent to work with. His guidance on the whole letting process was totally focused and helpful throughout....
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Comment on agent fees
Good offer fee rate
Was this helpful? Yes
By: Tim B
Jan 22, 2019
Hello and thank you for the kind review of Steven at WPR Lettings and also for picking us to act as your agent. I'm delighted that we made the process easy for you and appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards

“Farnham...”

Jan 22,2019
Minithumbup
Steven
By: 'Painless'
Jan 22,2019
3 people found
this helpful
The whole process was clearly explained with attention to detail at all times. Any concerns placated immediately. Would use again....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Tim B
Jan 22, 2019
Hello and thank you for the positive review of my colleague Steven at WPR Lettings and also for picking us from the throng to act as your letting agent. Your business is much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards

“Thank you!...”

Jan 21,2019
Minithumbup
Steven
By: 'Florin'
Jan 21,2019
2 people found
this helpful
I would like to say a big THANK YOU! to Steven ,who is very friendly, dedicated and helpful to his work and customers. Our moving to a new house just before Christmas, was the best thing we could have .🥇🔝🔝🔝...
read full review
Comment on agent fees
- fair agent fees - no deposit scheme is the best thing you could do for your customers
Was this helpful? Yes
By: Tim B
Jan 22, 2019
What a great and HAPPY review - thank you very much - I hope you enjoyed Christmas in your new home and will be very happy there. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards

“Only good things...”

Jan 18,2019
Minithumbup
Mike
By: 'Pippa in Farnham'
Jan 18,2019
2 people found
this helpful
I have only good things to say about the way in which Mike has helped me through the purchase of my new property. It hasn't been too complicated but Mike has always been very quick, friendly and efficient in responding to my enquiries. Thanks you ...
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Comment on agent fees
No fees paid
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
Thank you very much for the great review of WPR Farnham and in Particular Mike. We really appreciate these reviews and so are very grateful to you. I hope you love your super new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Kind and Professional...”

Jan 15,2019
Minithumbup
Mike
By: 'LucyH'
Jan 15,2019
2 people found
this helpful
Warren Powell Richards were so helpful with the sale of my first home. Very king and professional at all times....
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Was this helpful? Yes
By: Tim B
Jan 15, 2019
View all comments (1)
Just a note to thank you for your review of Mike at WPR Farnham, we really appreciate you sharing your thoughts and hope that all goes well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

Dec 20,2018
Minithumbup
Robert
Stacey
By: 'JamieH'
Dec 20,2018
4 people found
this helpful
Can't say how relieved we were to get an estate agent who was polite, punctual and knew the area. We went with them as the house further down the street had sold, Rob came around and gave the best valuation out of the 4 estate agents ...
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Comment on agent fees
Although the fees were not the cheapest we had been quoted by other estate agents, the included the EPC report, photo's and brochures so it all evened out.
Was this helpful? Yes
By: Tim B
Dec 20, 2018
View all comments (1)
Thank you for the review detailing your experience of dealing with Rob at WPR Lettings. We are very grateful to you and wish you all the very best with your future plans. Regards, best wishes and very Happy Christmas, Tim B, Senior Partner, Warren Powell-Richards ...

“Fast and effective. Overall great...”

Dec 20,2018
Minithumbup
Steven
Stacey
By: 'Alina and Victor'
Dec 20,2018
3 people found
this helpful
Great guys. Stacey showed us the place and she was lovely. She was amazing. And Steven was fast and effective with our paperwork and everything else. Which is a lot. Thank you a lot guys. You rock. Alina and Victor...
read full review
Comment on agent fees
Great guys. Stacey showed us the place and she was lovely. She was amazing. And Steven was fast and effective with our paperwork and everything else. Which is a lot. Thank you a lot guys. You rock. Alina and Victor
Was this helpful? Yes
By: Tim B
Dec 22, 2018
View all comments (1)
What a great review - very groovy - thank you very much and Happy Christmas - I hope you enjoy your first Crimble in your new home, best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

Dec 07,2018
Minithumbup
Robert
Steven
By: 'A very happy Lady'
Dec 07,2018
6 people found
this helpful
A huge thank you to both Steven and Rob for being so incredibly helpful in not only finding me the perfect new rental home but making it all happen so quickly and smoothly....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Dec 08, 2018
View all comments (1)
Hello and thank you for writing your review featuring Steve and Rob from the WPR team in Farnham. We are very grateful to you and hope that all is going well in your new home. Regards and very best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Fabulous :-)...”

Nov 22,2018
Minithumbup
Steven
By: 'Susan'
Nov 22,2018
4 people found
this helpful
I have to say a huge thank you to Steven for all his help with finding suitable accommodation for my daughter whilst she is at university in Farnham. He was extremely patient with my endless requests, always polite and very helpful. I have no hesitation ...
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes
By: Tim B
Nov 28, 2018
View all comments (1)
Thank you very much for your review. Great to know that Steve managed to find your daughter a home in Farnham, how exciting for her to be off to Uni, my daughter is soon to embark on the same so I know how important it is to get this right. Very best wishes to you and your family, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Best estate agent in Farnham!...”

Oct 22,2018
Minithumbup
Stacey
Robert
By: 'Anita'
Oct 22,2018
7 people found
this helpful
Stacey and Rob (and previously Lloyd and Nathan) are a brilliant team who were incredibly patient with us whilst we took a very long time to find our dream home. We sold our house 3 times through them (2 sales falling through because we still hadn't found ...
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Comment on agent fees
They provided us with an extremely competitive fee.
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
Hi Anita, it's great to hear that we finally got you moved and we all hope you are very happy with your new home. Thank you very much for your kind review and also for instructing us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic piece of work Rob great service professional treated me like family and cared for my needs excellent job...”

Oct 20,2018
Minithumbup
Robert
By: 'Top Rob Edwards Top Warren Powell'
Oct 20,2018
6 people found
this helpful
Rob was spot on with everything I couldn't have asked for a more caring person to help me through this difficult time in my life...
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Comment on agent fees
Excellent fees
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
What a super review of Rob at WPR Farnham, thank you very much for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent!...”

Oct 13,2018
Minithumbup
Steven
By: 'Misty'
Oct 13,2018
4 people found
this helpful
Steven helped my friend and Simona with everything we needed. From making sure that we picked the right property to knowing we settled in nicely. With all the patience in the world he answered any questions we had and made sure that we understood everything. ...
read full review
Comment on agent fees
Fees were reasonable. Have no complaints about it
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
What a great review, thank you very much indeed. I hope you love your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Incredibly competent and helpful...”

Oct 09,2018
Minithumbup
Steven
By: 'Thomas White'
Oct 09,2018
6 people found
this helpful
Have been in the house for a month now and incredibly happy with it. Steven was wonderful when showing us around and told us all the details we wished to know. We were shown around at a time that was convenient to us and the ...
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Comment on agent fees
/
Was this helpful? Yes
By: Tim B
Oct 10, 2018
View all comments (1)
It's great to hear that you are happy in your new home. Thank you very much for sharing your thoughts via your review and your recommendation of WPR. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service...”

Sep 24,2018
Minithumbup
Steven
By: 'John'
Sep 24,2018
8 people found
this helpful
Steven made the letting process extremely simple and efficient. He was always available when there were questions that needed answering and was very friendly, thank you....
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Was this helpful? Yes
By: Tim B
Sep 26, 2018
View all comments (1)
Thank you very much for your supportive review of Steven who heads up WPR lettings in Farnham. We appreciate it and hope that you love your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Property Let...”

Sep 23,2018
Minithumbup
Steven
By: 'Tina'
Sep 23,2018
8 people found
this helpful
Thank you to Steven for letting our property. Good communication throughout. This company is my number one choice in Farnham....
read full review
Was this helpful? Yes
By: Tim B
Sep 24, 2018
View all comments (1)
Hi Tina, thank you very much for the review of my colleague Steve and also for your number one ranking of us at WPR in Farnham. I am very grateful to you. Also, of course, further thanks for picking us at WPR to act as your letting agent in the first place. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great customer service...”

Aug 30,2018
Minithumbup
Steven
By: 'Sarah'
Aug 30,2018
5 people found
this helpful
Recently rented a property through WPR, Steven was helpful, courteous and knowledgeable throughout. He understood our situation and pro-actively suggested properties and organised viewings very quickly. Professional & personable and would highly recommend using this company....
read full review
Comment on agent fees
Seemed reasonable and were very clearly explained
Was this helpful? Yes
By: Tim B
Aug 30, 2018
View all comments (1)
Hello and thank you for your review of Steven at WPR Farnham. We really appreciate these review and so thank you very much for taking the time to share your thoughts. I hope you are very happy i your new home in Farnham. It's a super town so I m sure you will enjoy living there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Responsive and Friendly...”

Jun 28,2018
Minithumbup
Steven
By: 'Kayleigh'
Jun 28,2018
4 people found
this helpful
Steven was very prompt in responding to our queries and organising a viewing of the property we were keen to rent. He was very knowledgeable about the flat and provided us with all the required information. He frequently checked in with us during the referencing ...
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Was this helpful? Yes
By: Tim B
Jun 29, 2018
View all comments (1)
Hi Kayleigh, thanks very much for taking the time to write your review featuring Steve at WPR Lettings in Farnham. We really appreciate you sharing your thoughts and hope you are very happy in your new home. Very best wishes and regards, Ti B, Senior Partner, Warren Powell-Richards ...

“Above & Beyond!...”

Jun 08,2018
Minithumbup
Stacey
By: 'Joachim'
Jun 08,2018
6 people found
this helpful
Hello, just wanted to say a big thank you to Stacey who worked tirelessly throughout the process in making our purchase a reality. There were some hairy moments towards the end and were it not for Stacey we wouldn't have got there I don't think, ...
read full review
Was this helpful? Yes
By: Tim B
Jun 13, 2018
View all comments (1)
What a great review of Stacey at WPR Farnham, thank you very much. I hope you love your new homes and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“How it should be done...”

Jun 08,2018
Minithumbup
Stacey
By: 'Chris'
Jun 08,2018
7 people found
this helpful
We purchased through Stacey at WPR Farnham and she was professional but personable and accommodating. She kept us informed and didn't place pressure on us, which is a contrast to other agents I have dealt with, thanks Stacey...
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Was this helpful? Yes
By: Tim B
Jun 13, 2018
View all comments (1)
Hello and thank you for taking the time to share your experience of dealing with Stacey at WPR Farnham. It's very good of you to have shared your thoughts. I hope you are very happy with your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A massive thank you!...”

Jun 07,2018
Minithumbup
Robert
By: 'Lisa F'
Jun 07,2018
6 people found
this helpful
Thank you to Lloyd Clarke and Rob Edwards for helping me at every stage throughout the buying process. They made sure all the parties were communiating which made the process much quicker than expected. Not only is it valuable to have a good property to ...
read full review
Comment on agent fees
N/a
Was this helpful? Yes
By: Tim B
Jun 13, 2018
View all comments (1)
Thank you very much for taking the time to write your review featuring Lloyd and Robert at WPR Farnham. It's very good of you and we do appreciate it. I hope you love your new home and will be very happy there. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“House Rental Farnham...”

May 21,2018
Minithumbup
By: 'The Chunnett family'
May 21,2018
7 people found
this helpful
Simon Greenwood assisted us in finding a great family house to rent in Farnham. It was particularly tricky as we currently live in Tanzania, East Africa and are relocating back to the UK! He has been excellent each step of the way, identifying the right ...
read full review
Comment on agent fees
Fees all ok
Was this helpful? Yes
By: Tim B
May 21, 2018
View all comments (1)
Thank you very much for writing your kind review featuring Simon and WPR Lettings in Farnham. Welcome back to the UK, I am sure you will enjoy living in Farnham, it is a super town. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Satisfied seller...”

May 15,2018
Minithumbup
By: 'Henry'
May 15,2018
8 people found
this helpful
Mr Clarke and the other representatives of the estate agent gave a professional and helpful service from the initial valuation of the property through to sale completion....
read full review
Comment on agent fees
Good sole agency rate.
Was this helpful? Yes
By: Tim B
May 15, 2018
View all comments (1)
Just a note to thank you for picking our team at WPR Farnham to market your property and also for taking the time to write your kind review featuring Lloyd and his team. We are very grateful to you and wish you well in your future endeavours, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Stress free and wonderful service!...”

May 03,2018
Minithumbup
By: 'Charlie C'
May 03,2018
5 people found
this helpful
Simon made the whole process simple and stress free! I have moved so many times and this was the easiest I've ever had it! Simon was always on hand on the phone or via email and made the whole process a breeze! I couldn't fault ...
read full review
Comment on agent fees
So much more reasonable than some others I have seen and dealt with!
Was this helpful? Yes
By: Tim B
May 04, 2018
View all comments (1)
What a super review of Simon - thanks you very much - he is indeed a fine fellow. I hope you love your new rental home and will be very happy there. Regards and best wishes, Tim B, Senior Partner,Waren Powell-Richards ...

“Excellent service...”

May 02,2018
Minithumbup
Robert
By: 'maxuij'
May 02,2018
4 people found
this helpful
Rob has been been faultless and extremely helpful during the property transaction. Regularly provided updates and responded quickly to any queries. Would use again without hesitation....
read full review
Comment on agent fees
NA
Was this helpful? Yes
By: Tim B
May 03, 2018
View all comments (1)
Just a little note to thank you for the kind review of Robert at WPR Farnham. It's very good of you to have shared your thoughts. I hope you love your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

May 02,2018
Minithumbup
By: 'The Alpe family'
May 02,2018
3 people found
this helpful
We have been most impressed by the service we received from Simon Greenwood. He went out of his way to help us when we were dealing with a complicated relocation from France to England and nothing was too much trouble....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
By: Tim B
May 03, 2018
View all comments (1)
Thank you very much for taking the time to write your review of Simon and WPR Lettings. I hope you are enjoying life back in the UK. Farnham is a super town although admittedly not as good as your previous home in the Alps for skiing. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“5*...”

Apr 03,2018
Minithumbup
By: 'Dee & T'
Apr 03,2018
4 people found
this helpful
Simon turned what we thought was impossible into reality. We can not thank him enough for all the hard work he put in to ensure we moved into our new place in less than 2 weeks. He was very professional but friendly and approachable, nothing was ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Tim B
Apr 04, 2018
View all comments (1)
Thank you very much for the kind review of WPR Lettings and Simon. I hope you are enjoying life in your new home. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent support...”

Mar 31,2018
Minithumbup
By: 'Liz'
Mar 31,2018
4 people found
this helpful
I have nothing but praise for the support and help I received for both the sale of my house and the purchase of the other. I can only thank Lloyd and his team for all their excellent support. The have enabled me to get the ...
read full review
Comment on agent fees
Extremely reasonable
Was this helpful? Yes
By: Tim B
Apr 02, 2018
View all comments (1)
What a great review of Lloyd at WPR Farnham, thank you very much. It's always really thrilling to hear that we assisted someone move to the home of their dreams and makes all the hard work seem worth while. I hope you will be exceedingly happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 20,2018
Minithumbup
By: 'Colin & Sue'
Feb 20,2018
6 people found
this helpful
All the staff have been very approachable and helpful. stacey allen has been working tirelessly on our behalf on the sale of our property, which at times has proved very trying circumstances....
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Was this helpful? Yes
Jan 25,2018
Minithumbup
By: 'SMB'
Jan 25,2018
6 people found
this helpful
Simon was my first phone call when I needed help to relocate my family from London to Farnham. He had excellent knowledge of the area and was also able to help me narrow down my search from what he knew of other areas in Surrey ...
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Comment on agent fees
Acceptable although the referencing fee I consider to be expensive (and disappointing customer service was received from this 3rd party company).
Was this helpful? Yes
By: Tim B
Jan 26, 2018
View all comments (1)
What a though review of Simon at WPR Letting Farnham, thank you very much. I hope you are enjoying Farnham, it's a super town to live in. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richard ...
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
  • GU26
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £115,000
  • Max: £960,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 41 1 88 0 49 0 2 0
Staff picture Steven
(52)

Staff picture Hannah
(0)

Staff picture Trish
(9)

Staff picture Debbie
(0)

Staff picture Stacey
(17)

Staff picture Robert
(6)

Staff picture Mike
(3)

Fees

No fees set.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:37 AM 14/03/2017 by allAgents

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