Alton, GU34
4.9/5, 794 reviews
99% recommended
95% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £25,000 £3,000,000
Lettings 91% 99% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
170 1 213 3 209 1 187 0 10 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Great service!...”

Share on :
Apr 05,2019
Minithumbup
Richard
By: 'Lucy C'
Apr 05,2019
4 people found
this helpful
Dealing with Richard has been an absolute pleasure right from the moment we met! He has been so helpful and made my moving/renting process so easy and not stressful. In all my rental experience, I have never dealt with such a helpful, caring agency. ...
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Comment on agent fees
Fees reflected the service that was provided.
Was this helpful? Yes
By: Tim B
Apr 08, 2019
View all comments (1)
What a super review of Richard Santos, thank you very much. We really appreciate you sharing your thoughts and hope all goes well with your future plans. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional service...”

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Mar 31,2019
Minithumbup
Richard
By: 'Robertois'
Mar 31,2019
4 people found
this helpful
Richard provided a calm and professional service. Realistic advice and good communication. He found us an ideal tenant that matched our spec....
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Comment on agent fees
Fair for the service provided
Was this helpful? Yes
By: Tim B
Apr 01, 2019
View all comments (1)
Just a note to thank you for trusting us at WPR to act as your letting agent and also to thank you for writing your kind review. We are very grateful to you and appreciate your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service, always friendly and helpful...”

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Mar 27,2019
Minithumbup
Harry
By: 'S & B'
Mar 27,2019
4 people found
this helpful
The team at Warren Powell Richards were really helpful in the purchase of our new home. Harry in particular was a pleasure to work with and was so helpful, easy to contact and always friendly and happy to help or answer any questions we had ...
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Was this helpful? Yes
By: Tim B
Mar 28, 2019
View all comments (1)
It was great to read your kind words about the WPR team in Alton and in particular Harry. We are very grateful to you for sharing your thoughts and very much hope you love your fab new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, efficient service....”

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Mar 25,2019
Minithumbup
Richard
By: 'Chris'
Mar 25,2019
2 people found
this helpful
We are renting a property through WPR. Richard has been professional and helpful throughout He has answered our questions and concerns in a timely manner and is a pleasure to deal with....
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Was this helpful? Yes
By: Tim B
Mar 26, 2019
View all comments (1)
Thank you very much for taking the time to write your kind review regarding Richard Santos who heads up WPR Lettings. We are very grateful to you and hope that you are very happy in your rental home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Property Letting...”

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Mar 20,2019
Minithumbup
Richard
By: 'Jo'
Mar 20,2019
4 people found
this helpful
Richard was really efficient and helpful, always replying to my emails/phone calls promptly. It was great to have him to guide me through the letting process and nothing was too much trouble for him. I would thoroughly recommend letting your property through Richard at ...
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Comment on agent fees
I think this agent's fees are fairly competitive
Was this helpful? Yes
By: Tim B
Mar 22, 2019
View all comments (1)
Thank you very much for trusting us at WPR to act as your letting agent and also for taking the time to write you kind review of Richard Santos who heads up our letting team. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent...”

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Mar 19,2019
Minithumbup
Polly
Harry
By: 'Katie W'
Mar 19,2019
3 people found
this helpful
We used WPR to buy and sell and they were fantastic throughout. In such a tough climate, they were persistent and achieved a sale and purchase in a tough chain. The team were professional and acted with integrity throughout the process. Not only that they ...
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Was this helpful? Yes
By: Tim B
Mar 20, 2019
View all comments (1)
What a great review of Harry and Polly at WPR Alton. Thank you very much and thank you also for being such a great client of our Company. I hope you are enjoying your super new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“First time renting my property and they were really supportive...”

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Mar 18,2019
Minithumbup
Richard
By: 'Gemma'
Mar 18,2019
3 people found
this helpful
I worked with WPR to buy my house and years later I am now renting it with them. The whole experience was new to me but Richard was really supportive in the process. rnThey are helping me manage the property, so know they are always ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Mar 18, 2019
View all comments (1)
Thank you very much for entrusting us at WPR to look after you rental property - we promise to take great care of you. Thank you too for writing your supportive review of Richards at WPR Alton. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great...”

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Mar 18,2019
Minithumbup
Richard
By: 'Jack Trowbridge'
Mar 18,2019
5 people found
this helpful
Richard was really helpful throughout the whole process, remaining in regular contact and supplying all necessary information . Would certainly recommend to anyone in the future!...
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Was this helpful? Yes
By: Tim B
Mar 20, 2019
View all comments (1)
Hello and thank you for the kind review of Richard who heads up the WPR lettings team. It's very good of you and we hope you are enjoying life in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant Service...”

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Mar 14,2019
Minithumbup
Richard
By: 'Mr and Mrs Davey'
Mar 14,2019
2 people found
this helpful
Richard has been polite and informative, always on time and answered all of our questions. Made things very smooth and easy to follow....
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Comment on agent fees
ok
Was this helpful? Yes
By: Tim B
Mar 18, 2019
View all comments (1)
Just a note to say a big thank you for taking the time to write your kind review featuring Richard Santos who head up our WPR Lettings team. We are very grateful to you and hope that you are enjoying life in your new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

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Mar 05,2019
Minithumbup
Richard
By: 'Alice'
Mar 05,2019
3 people found
this helpful
I found Richard to be a very professional, reliable and understanding agent, always ensuring that the needs and requirements of the tenants are dealt with quickly and effectively. I would not hesitate to recommend Richard and Warren Powell Richards to any prospective renters....
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Was this helpful? Yes
By: Tim B
Mar 05, 2019
View all comments (1)
Thank you very much for the review of my friend and colleague Richard Santos who heads up our WPR Lettings team. We are very grateful to you and wish you the very best with your ongoing moving plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Renting...”

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Mar 01,2019
Minithumbup
Richard
By: 'Cheryl'
Mar 01,2019
5 people found
this helpful
Richard is curtious, helpful and friendly to approach always quick to deal with any query and resolve any situation or changes to a letting agreement. I have been renting through WPR for over 6 years now and always have had a good positive experience with Richard. ...
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Was this helpful? Yes
By: Tim B
Mar 01, 2019
View all comments (1)
It's very good of you to have shared your thoughts on working with Richard Santos ar WPR Lettings in Alton. Thank you very much and thank you also for being such a great tenant over the years. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, sympathetic and efficient...”

Share on :
Feb 28,2019
Minithumbup
Clare
By: 'Sherlock'
Feb 28,2019
4 people found
this helpful
We had a tight timescale to move, under some pressure. Clare was quick, focussed and helpful in her choice of properties to view, given our initial discussion. With her help we very quickly found the house which suited us best, given what was available on ...
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Comment on agent fees
Not applicable, we were purchasers
Was this helpful? Yes
By: Tim B
Mar 01, 2019
View all comments (1)
What a very kind and comprehensive review of Clare at WPR Alton. Thank you very much indeed, we appreciate you sharing your experience. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, professional and an expert in his field...”

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Feb 22,2019
Minithumbup
Harry
By: 'Christian&Melanie'
Feb 22,2019
6 people found
this helpful
I purchased a house through Warren-Powell Richards in Alton and was fortunate enough to deal with Harry Kellie throughout the whole process. There were issues with the bottom of my chain which delayed the exchange by nearly 5 months but Harry was there every step of ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Feb 22, 2019
View all comments (1)
Thank you very much for your review of Harry and WPR Alton. I was very pleased to hear that after such a long time your sales reached a satisfactory conclusion and hope that you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service and very helpful...”

Share on :
Feb 11,2019
Minithumbup
Richard
By: 'Mr L'
Feb 11,2019
6 people found
this helpful
So far had a really good experience with WPR. Richard has been very helpful at answering any questions and also making sure our love has been as seamless as possible....
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Was this helpful? Yes
By: seckin
Feb 22, 2019
View all comments (2)
Richard has been very helpful and kind since i first step into their agency. Everything was sorted really quick and proffessionally. ...

“Excellent Lettings agent...”

Share on :
Feb 08,2019
Minithumbup
Richard
By: 'Katen'
Feb 08,2019
5 people found
this helpful
Richard is an excellent agent. He found a suitable tenant extremely quickly. Everything has been handled in a very helpful and professional manner with nothing being too much trouble - even fitting a new hob extractor fan filter !...
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Comment on agent fees
Fees seem reasonable
Was this helpful? Yes
By: Tim B
Feb 11, 2019
View all comments (1)
Thank you very much for your super review featuring Richard who heads up WPR Lettings and also for picking WPR to act as your letting agent. We appreciate both your comments and your business, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent letting agents...”

Share on :
Feb 07,2019
Minithumbup
Richard
By: 'Vicky'
Feb 07,2019
4 people found
this helpful
Richard has handled the letting on our property in Alton since 2010 and we have received exceptional service for all of that time. He handled everything we needed to know when we first let out our property and has found us a number of tenants over ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 07, 2019
View all comments (1)
Thank you very much for your kind words regarding Richard who heads up WPR Lettings and also for being such a loyal customer and client of our Company. We are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“House Rental...”

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Feb 04,2019
Minithumbup
Richard
By: 'Hugh and Elaine'
Feb 04,2019
4 people found
this helpful
We have found it a very positive experience dealing with Richard Santos from Warren Powell Richards, Richard has been extremely helpful and very efficient and we would certainly recommend him as a person and Warren Powell-Richards as a company....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 06, 2019
View all comments (1)
Thanks for the super review and your kind recommendation, I hope you are very happy in your new home and enjoying life in Hampshire. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant...”

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Feb 01,2019
Minithumbup
Clare
By: 'Anna.P'
Feb 01,2019
6 people found
this helpful
Clare has been amazing throughout my move. She has been efficient and friendly, relieving me of all the stress involved. I have no hesitation in recommending her and her team....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 02, 2019
View all comments (1)
Thank you for taking the time to write a few words about Clare and the team at WPR Alton, we really appreciate your kind words. I hope you are very happy with your super new home. Regards and best wishes, Tim B, Senior Partner, Warren Richards ...

“Never Had to Chase!...”

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Feb 01,2019
Minithumbup
Richard
By: 'Tanya Brooks'
Feb 01,2019
4 people found
this helpful
Richard has been a pleasure to deal with especially as this is our first rental experience. Richard has genuine customer service skills and my best experience with him and Warren Powell is you dont have to chase. Ask for something to be done and it ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 02, 2019
View all comments (1)
What a great review of WPR Lettings in Alton and in particular my colleague Richard Santos. We are very grateful to you for your kind words and also for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Service...”

Share on :
Jan 29,2019
Minithumbup
Richard
By: 'KL'
Jan 29,2019
2 people found
this helpful
Richard was so helpful from the first initial phone call to arrange a viewing through to the final 'picking up the keys'. We kept in touch mainly by email and I never had to chase a reply! My moving was emotional and exhausting due to ...
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Comment on agent fees
I though the Fees where high compared to other Estate Agents but worth every penny in my eyes to have a wonderful flat of my very own.
Was this helpful? Yes
By: Tim B
Jan 30, 2019
View all comments (1)
What a super review of Richard who heads up the WPR Lettings team. Great to hear that Richard managed to make life a little easier during your move. I hope you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Satisfied Customer...”

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Jan 29,2019
Minithumbup
Richard
By: 'Bianka'
Jan 29,2019
4 people found
this helpful
Really pleased with the service received from Richard Santos. He swiftly answered all my queries and was extremely friendly, polite and helpful. I felt comfortable with the advice he gave and happy with the service received. Would recommend him to anyone seeking to re-house....
read full review
Comment on agent fees
Worth it for the service you get.
Was this helpful? Yes
By: Tim B
Jan 30, 2019
View all comments (1)
Thank you for the super review of WPR Alton and in particular Richard Santos, it is kind of you to have shared your thoughts. I hope you are very happy in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent...”

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Jan 28,2019
Minithumbup
Richard
By: 'SD'
Jan 28,2019
2 people found
this helpful
Excellent service from Richard Santos in the WPR letting dept . Dealing with the letting of my flat in Alton he handled it with efficiency .He is personable and very well organised. I would thoroughly recommend him . SD...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 30, 2019
View all comments (1)
Thank you for picking my colleague Richard Santos to act as your letting agent and for taking the time to write your review on this allAgents website. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very friendly and fast service...”

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Jan 27,2019
Minithumbup
Richard
By: 'Scott'
Jan 27,2019
2 people found
this helpful
We needed to find a home on short notice and were very happy with the fast and uncomplicated service we received. With just 2 weeks between the first viewing and the moving date, we were very impressed with the smoothness of the proceedings. Very friendly personal ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 28, 2019
View all comments (1)
Great to hear that Richard managed to sort you our with a new home in a short timescale. I hope you are very happy there. Thank you for taking the time to write you supportive review, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic service...”

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Jan 25,2019
Minithumbup
Richard
Clare
By: 'CAE'
Jan 25,2019
2 people found
this helpful
Clare Knight Richard Santos and Nick Warren could not have been more helpful to me re purchasing a property in Alton or my own property....
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Was this helpful? Yes
By: Tim B
Jan 28, 2019
View all comments (2)
It's great to see the reviews of Richard, Clare and Nick, thank you very much. We are very grateful to you and wish you all the best with your future endeavours. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“In safe hands with top drawer service from a sterling guy, Richard....”

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Jan 23,2019
Minithumbup
Richard
By: 'VivsterUK'
Jan 23,2019
4 people found
this helpful
We are sad to leave the reliable, professional, helpful, on the ball team lead by Richard onto our next property. Unlike other agencies we have dealt with WPR always get back to you swiftly and if someone is unavailable, someone else will help. Top drawer ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jan 23, 2019
View all comments (1)
Thank you for being such a great tenant over the years. Best wishes with your future home and thank you again for taking the time to write you review. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Tip Top And Dandy!...”

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Jan 20,2019
Minithumbup
Richard
By: 'Kelvin Parker'
Jan 20,2019
6 people found
this helpful
I have known Richard for about six years or so now. He is the best! Professional, courteous, friendly and really importantly for me being away, he gets the job done with minimal fuss. I have tried others, but I won't again as Richard is 'Simply ...
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Comment on agent fees
Richard and WPR's fees seem about right to me for a professional service.
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
What a great review of Richard although I know he will be dining out for some time to come after being called Simply the Best. Thank you also for being such a great client of out Company. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Just exchanged...”

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Jan 17,2019
Minithumbup
Polly
By: 'John holden'
Jan 17,2019
4 people found
this helpful
Dealt with Polly from our first viewing and through a difficult five month conveyance. Polly was brilliant, very helpful and accommodating and patient with the delays caused by others. Feel fortunate to have Polly as theagent as I dread to think what the experience would ...
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Comment on agent fees
Not applicable as I was buying.
Was this helpful? Yes
By: Tim B
Jan 21, 2019
View all comments (1)
Great to hear that after lots of delays everything eventually went to plan with your purchase. I hope you are very happy with your new home. Thank you very much to take the time to write your review featuring Polly, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Reliable...”

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Jan 16,2019
Minithumbup
Richard
By: 'A. Occiano'
Jan 16,2019
3 people found
this helpful
We have been under the care of Warren Powell- Richards since 2010 and up to date and we have not had any problems and they are very reliable. Special mention to Ricard Santos who had been very helpful every time we need assistance....
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Was this helpful? Yes
By: Tim B
Jan 16, 2019
View all comments (1)
Just a note to say thank you for taking the time to write your supportive review featuring Richard Santos and also for being such a reliable customer of our Company over the last 8 years. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A pleasure...”

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Jan 14,2019
Minithumbup
Richard
By: 'Lewis Ireland'
Jan 14,2019
3 people found
this helpful
My Wife and I were looking to rent in the Alton area. Richard showed us around a variety of different properties. Thanks to his patience we found the perfect place for us. Richard assisted us right to the very end with a stress-free move-in. Cheers ...
read full review
Comment on agent fees
The lowest we've ever paid with an Estate Agents. Very good.
Was this helpful? Yes
By: Tim B
Jan 15, 2019
View all comments (1)
Hello and thanks you for the kind review featuring Richard Santos who heads up WPR Lettings. We are very grateful to you and hope that all is well in you new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you...”

Share on :
Jan 13,2019
Minithumbup
Richard
By: 'Thank you'
Jan 13,2019
3 people found
this helpful
I have dealt with Richard Santos for years dealing with our let's at our Quaker Meeting. We have received prompt and reliable service from him and his staff. We have been extremely pleased and would recommend using his services ....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Tim B
Jan 14, 2019
View all comments (1)
Many thanks for being such a great client of WPR and for your many years of custom, we are very grateful to you. Thank you too for taking the time to share your experience of dealing with Richard who heads up our lettings team. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Staff picture Tim
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Staff picture Polly
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Staff picture Nick
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Staff picture Richard
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Staff picture Clare
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Staff picture Harry
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Staff picture Jo
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Staff picture Karen
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Staff picture Alex
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34