Alton, GU34
4.9/5, 793 reviews
99% recommended
95% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £25,000 £3,000,000
Lettings 91% 99% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
170 1 213 3 208 1 187 0 10 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“I used Warren Powell Richards to relocate...”

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Jul 23,2019
Minithumbup
Richard
By: 'Jamie brewer'
Jul 23,2019
5 people found
this helpful
I used Warren Powell Richards to relocate to Hampshire Richard Santos from the alton branch was so helpful even when I had delays he was very reassuring and catered to all our needs I can not recommend them enough very happy with every step if ...
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By: Tim B
Jul 24, 2019
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Thank you very much for taking the time to write your kind review of Richard who heads up WPR Lettings, we are very grateful to you and hope you are enjoying life in Alton. It's a super town so I'm sure you will make many happy memories here. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A stress free move...”

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Jul 22,2019
Minithumbup
Richard
By: 'Emily Hosier'
Jul 22,2019
5 people found
this helpful
Richard has been extremely helpful with our move and made it a stress free experience. He is always quick to help and very knowledgeable about each property and the local area. He's been patient and lovely throughout our move, thanks Richard!...
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By: Tim B
Jul 24, 2019
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Thank you very much for your review, especially for describing Richard who heads up our lettings team as lovely which made me smile. I hope you are very happy in you r new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Really good experience. We were struggling to......”

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Jul 22,2019
Minithumbup
Richard
By: 'Laura Gutierrez del Rio'
Jul 22,2019
4 people found
this helpful
Really good experience. We were struggling to find a place suitable for three people. Richard Santos stayed always in contact and trying to sort all our problems out. Very happy with them...
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By: Tim B
Jul 24, 2019
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Great to hear that Richard managed to find you a suitable property to accommodate three people, I hope you will be very happy there. Thank you for taking the time to write your review, we are very grateful. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Happy customers....”

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Jul 19,2019
Minithumbup
Polly
By: 'Catherine Everett'
Jul 19,2019
2 people found
this helpful
Exchanged contracts yesterday. Many thanks for all your input Polly. You kept us updated whenever you could and were always efficient and polite. Highly recommended. All the best. David & Catherine Everett...
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By: Tim B
Jul 24, 2019
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Hello and thank you for writing your review about Poly and her team at WPR Alton. It's much appreciated and we hope you love your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“So very impressed with Polly and WPR in gener......”

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Jul 18,2019
Minithumbup
Polly
By: 'Ian Morley-Smith'
Jul 18,2019
4 people found
this helpful
So very impressed with Polly and WPR in general. Polly has been so helpful at all stages of our property sale. Polly has somehow manged the perfect balance between keeping us informed at every stage of the sale and just getting on with all the ...
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By: Tim B
Jul 24, 2019
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What a super review of Polly , thank you very much. Thanks too for being such a great supporter of us at WPR and for your business, we are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“So very impressed with Richard Santos and WPR......”

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Jul 17,2019
Minithumbup
Richard
By: 'Liz Morley-Smith'
Jul 17,2019
4 people found
this helpful
So very impressed with Richard Santos and WPR! Richard has managed our flat rental for several years until the recent sale of the property. He has consistently been very helpful, attentive and professional in every dealing we have had with him. He has sourced us ...
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By: Tim B
Jul 24, 2019
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Hello again and thanks again for your review of Richard and also for picking WPR lettings to manage you home for the last few years. Very best wishes with your future plans, regards, Tim B, Senior Partner, warren Powell-Richards ...

“Super pleased with the new house, and all of ......”

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Jul 09,2019
Minithumbup
Richard
By: 'Lisa'
Jul 09,2019
4 people found
this helpful
Super pleased with the new house, and all of the advice, assistance and patience from Richard Santos. WPR have made this the easiest rental and I wouldn’t hesitate to rent with them in the future....
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By: Tim B
Jul 09, 2019
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Hi Lisa, it's great to hear that you love your new home, I hope you will be very happy there. Thanks very much for the kind review of Richard. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Tenant find Richard Santos...”

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Jul 08,2019
Minithumbup
Richard
By: 'Alyson Ryan'
Jul 08,2019
4 people found
this helpful
Thank Richard Santos for finding us another tenant for our flat. As usual the professionalism was excellent and all matters concerning the tenant find etc carried out promptly....
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By: Tim B
Jul 08, 2019
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Hello and thank you for your review of Richard Santos who heads up WPR Lettings and also for being such a loyal client of our company. We know you have plenty of agents to pick from and really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have rented the same house with this estat......”

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Jul 04,2019
Minithumbup
Richard
By: 'Katie Mirzayantz'
Jul 04,2019
4 people found
this helpful
I have rented the same house with this estate agent for approx 6 years now, Richard Santos has been very helpful, understanding and answers any emails I send very quickly. Excellent customer service, efficient and great communication....
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By: Tim B
Jul 05, 2019
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Hi Katie, thank you very much for your kind review and also for being such a first class tenant. I hope you are enjoying life in your home and also this wonderful summer. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service from Richard Santos he was......”

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Jul 02,2019
Minithumbup
Richard
By: 'Marie Stansfield'
Jul 02,2019
4 people found
this helpful
Excellent service from Richard Santos he was excellent. Richard was extremely helpful and couldn't have asked for a smoother faster or more efficient service. Very helpful and an absolute pleasure to deal with. All tied up within a couple of days....
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By: Tim B
Jul 03, 2019
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Thanks for the great review of Richard Santos who heads up our WPR lettings operation. Great to hear that he was on the ball and that everything went to plan. I hope you will be very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Chains can break but with strong links there is hope...”

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Jul 02,2019
Minithumbup
Clare
Polly
By: 'Emma Ridgway'
Jul 02,2019
4 people found
this helpful
Everybody knows that selling and buying a property can be a very difficult time, little did we know that this would challenge us beyond expectations. Thankfully having chosen our estate agent wisely we were in good hands throughout the process. Our buyer setting a tight ...
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By: Tim B
Jul 03, 2019
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What a thorough and comprehensive review of our team at WPR Alton and in particular Clare and Polly. Thank you very much indeed, I'm please that you go there in the end and just about managed to maintain your sanity. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“As we were selling a property we owned severa......”

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Jul 02,2019
Minithumbup
Nick
By: 'Neil Gartell'
Jul 02,2019
4 people found
this helpful
As we were selling a property we owned several hours drive from where we lived, we needed an agent we could trust 100%. Henry kept us up to date with our viewings, always gave us constructive prompt feedback and advice, and eventually sold our property, so ...
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Was this helpful? Yes
By: Tim B
Jul 03, 2019
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Thank you very much for the review of Henry, Nick and the team at WPR Alton, for your kind recommendation and also for picking our agency to act for you. We are very appreciative and delighted that everything reached a satisfactory conclusion. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“won’t be disappointed....”

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Jun 24,2019
Minithumbup
Richard
By: 'Karen'
Jun 24,2019
4 people found
this helpful
We have dealt with 6 agents over the past 12 years and this agents was by far the most helpful, we dealt with Richard who was so helpful, quick to respond to any questions and would definitely recommend....
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Was this helpful? Yes
By: Tim B
Jun 24, 2019
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What a great recommendation of Richard who heads up our WPR Lettings team, thank you very much. We really appreciate you sharing your thoughts and hope that you are super happy in your rental home. Regards and very best wishes, Tim B, Warren Powell-Richards ...

“I have been a landlord with WPR for over 6 ye......”

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Jun 21,2019
Minithumbup
Richard
By: 'Becki Wallace'
Jun 21,2019
4 people found
this helpful
I have been a landlord with WPR for over 6 years and have always been really impressed with their thorough, professional and efficient service. Richard Santos in particular has been very supportive and reliable. I have found all the team (many of whom are longstanding employees) ...
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By: Tim B
Jun 22, 2019
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Thank you for being such a valued and supportive client of our company and also for finding a few moments to write your kind review. We really appreciate your business and support and are delighted that we can give you piece of mind when you are away. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Above and Beyond...”

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Jun 10,2019
Minithumbup
Clare
Polly
By: 'PP'
Jun 10,2019
4 people found
this helpful
Clare has been really exceptional throughout the purchase of our new home. Continually kept in touch, chased everyone she could and has been incredibly supportive through what has been a challenging and long process due to a complex chain....
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By: Tim B
Jun 10, 2019
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It's great to hear that all went well with the purchase of your fabulous new home. We all hope you will be very happy there. Also, thank you very much for taking the time to write your kind review featuring Clare and Polly. We really appreciate you sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been an utter delight to work with throughout ......”

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Jun 05,2019
Minithumbup
Richard
By: 'L Jones'
Jun 05,2019
4 people found
this helpful
Richard has been an utter delight to work with throughout the entirely of our 3-year letting process. Not only is he helpful, accommodating, and knowledgeable, but the joy he takes in connecting tenants with the right housing situation is palpable. My husband and I are ...
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By: Tim B
Jun 05, 2019
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What a glowing review of my friend and colleague Richard Santos who heads up WPR Lettings, thank you very much. Thank you also for being such a great client of ours over the years. We are very appreciative. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

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Jun 04,2019
Minithumbup
Richard
By: 'Celine'
Jun 04,2019
2 people found
this helpful
Richard has been helping me find tenants for several years. He is always very helpful, nothing is too much effort. I am delighted with the help and support WPR always give. I would highly recommend them....
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Comment on agent fees
Fees seem to be very reasonable.
Was this helpful? Yes
By: Tim B
Jun 05, 2019
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A little note to thank you for being such a fantastic and valued client and supporter of our Company, we really appreciate your business. It's also very good of you to have shared your thoughts on Richard who heads up our lettings team in this review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Positive Letting Service...”

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Jun 04,2019
Minithumbup
Richard
Clare
By: 'S&A Lamport'
Jun 04,2019
4 people found
this helpful
First property rented through Warren Powell Richards and we found their service to be exemplary. Nothing was too much trouble and Richard accommodated us at our initial viewings as best he could. The maintenance team including Trish Brown were excellent and dealt with any issues ...
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By: Tim B
Jun 05, 2019
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It's very good of you to have found a few minutes to write your kind review featuring Richard and Clare. We are very grateful to you and can also take this opportunity to thank you for being an A1 tenant. Regards and very best wishes, Tim B, Senior Partner, Warren Richards ...

“Exceptional service...”

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May 23,2019
Minithumbup
Clare
By: 'The downsizers'
May 23,2019
4 people found
this helpful
The whole team at Warren Powell really went the extra mile to make the move a pleasure rather than a pain . Charlie and Poo thankyou all during the normally traumatic process of house moving....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 23, 2019
View all comments (1)
Hello and thank you for your review featuring the WPR Alton team and in particular the lovely Clare. We really appreciate you sharing your thoughts but most of all wish you well in your super new home and hope that you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Extremely helpful and patient...”

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May 20,2019
Minithumbup
Richard
By: 'Alison'
May 20,2019
4 people found
this helpful
Having lived abroad for nearly 25 years we were completely new to the renting property business in the UK. Richard was extremely helpful guiding us through the process very efficiently. He was always very quick to answer our calls or get back to us if he ...
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By: Tim B
May 20, 2019
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Thank you very much for the review of Richard and his saintly attributes, I will be sure to pull his leg. I hope you are enjoying life back in Blighty. We are very grateful to you for sharing your thoughts and wish you well with your new UK based life, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful and made me feel at ease...”

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May 17,2019
Minithumbup
Richard
By: 'Simon'
May 17,2019
5 people found
this helpful
Richard was a very helpful and informative agent and as I have just gone from a house owner to renting due to personal issues he made it a lot easier...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 18, 2019
View all comments (1)
Hello and thank you for your review. I'm pleased to hear that Richard was able to make things as easy as possible for you and hope that life is treating you well in your new home. We are vey grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Purchase...”

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May 16,2019
Minithumbup
Polly
By: 'David Kent'
May 16,2019
5 people found
this helpful
I wish to thank Henry for his patience during a long period of administration towards exchange of contracts during several visits to the property. Polly and Claire with their excellent client liaison made it happen and we now have a property which ticks all our ...
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Comment on agent fees
not applicable
Was this helpful? Yes
By: Tim B
May 17, 2019
View all comments (1)
Thank you very much for taking the time to write your review featuring Henry, Polly, Clare and the team at WPR in Alton. I hope you love your new home and will be very happy there. Ticking all the boxes is what we like to do. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service...”

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May 16,2019
Minithumbup
Richard
Polly
By: 'John'
May 16,2019
4 people found
this helpful
I have purchased and then let a property though Warren Powell in a very short time, seven weeks form buying offer to tenant in place. Very good work...
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Comment on agent fees
Very competitive fees
Was this helpful? Yes
By: Tim B
May 17, 2019
View all comments (1)
What a great review - seven weeks is quite something. Thank you very much indeed for being such a great client of our Company and for taking the time to share your thoughts. We are very appreciative. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Letting...”

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May 14,2019
Minithumbup
Richard
By: 'Barbara'
May 14,2019
4 people found
this helpful
I was impressed with the help and service given to me by Richard and the staff at Alton in finding a tenant quickly and I am happy to leave future management in their capable hands....
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Comment on agent fees
Fees are reasonable and compare with other agents
Was this helpful? Yes
By: Tim B
May 16, 2019
View all comments (1)
Thank you very much for your kind words regarding Richard who heads up WPR lettings in Alton and also for picking WPR to manage your property. We are very appreciative and wish you well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

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May 13,2019
Minithumbup
Richard
By: 'Dorset Landlords'
May 13,2019
4 people found
this helpful
Richard provided an excellent Tenant Find service. He listened to our criteria and understood who we were looking for. We found him extremely approachable, very efficient and can highly recommend him....
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Comment on agent fees
Agent's Fees were very reasonable.
Was this helpful? Yes
By: Tim B
May 16, 2019
View all comments (1)
Hello and thank you for your kind comments regarding Richard and also for picking us at WPR to act as your letting agent, we are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Total commitment!...”

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May 09,2019
Minithumbup
Clare
By: 'Chris L'
May 09,2019
4 people found
this helpful
Clare has been unstinting in her efforts to sell our property. She has never made us feel any request/enquiry is too small...and in the final MONTHS leading up to our exchange she spent literally HOURS on the phone 'chasing' the current position on ...
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Was this helpful? Yes
By: Tim B
May 11, 2019
View all comments (1)
What a thorough and thoughtful review of Clare at WPR Alton. We are very grateful for your comments and I am delighted to hear that all the hard work and patience resulted in a positive outcome. Thank you too for picking WPR to act as your estate agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell- Richards ...

“Great service for years!...”

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Apr 30,2019
Minithumbup
Richard
By: 'Rafael'
Apr 30,2019
3 people found
this helpful
Richard (and WPR in general) has been a great support for many years in handling our letting properties in Alton. He and his team always keep an eye on the properties and solve promptly any problems, which of course provides great peace of mind to ...
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Was this helpful? Yes
By: Tim B
May 02, 2019
View all comments (1)
Thask you very much for taking the time to write your flattering review featuring WPR in Alton and in particular Richard Santos who heads up our lettings team. We are very grateful to you. Thank you also for being such a great client of our Company, Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Head of Lettings...”

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Apr 24,2019
Minithumbup
Richard
By: 'David Seaton'
Apr 24,2019
5 people found
this helpful
Richard was a pleasure to work with in selecting and concluding a rental in double quick time. Friendly, informative and always effective in a relaxed fashion. Just how it should be in our view! Excellent agency and contract - many thanks, Margaret and David...
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Comment on agent fees
Appropriate
Was this helpful? Yes
By: Tim B
Apr 27, 2019
View all comments (1)
Thank you very much indeed for your kind review of Richard who heads up WPR lettings. It's excellent to hear that everything went speedily and according to plan. I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Simply the Best!...”

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Apr 10,2019
Minithumbup
Richard
By: 'Trav'
Apr 10,2019
3 people found
this helpful
I have been leasing my properties from Richard for the last 3 years and he has always gone the extra mile to ensure that everything goes through smoothly. He communicates well and is an absolute pleasure to deal with. The industry needs more people like this!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Apr 11, 2019
View all comments (1)
It's great to hear that Richard has been taking good care of you for the last few years, thank you for being a first class tenant. It's very good of you to have taken the time to write your review, we do appreciate it. I hope all goes well with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Richards ...

“Great service!...”

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Apr 05,2019
Minithumbup
Richard
By: 'Lucy C'
Apr 05,2019
4 people found
this helpful
Dealing with Richard has been an absolute pleasure right from the moment we met! He has been so helpful and made my moving/renting process so easy and not stressful. In all my rental experience, I have never dealt with such a helpful, caring agency. ...
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Comment on agent fees
Fees reflected the service that was provided.
Was this helpful? Yes
By: Tim B
Apr 08, 2019
View all comments (1)
What a super review of Richard Santos, thank you very much. We really appreciate you sharing your thoughts and hope all goes well with your future plans. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Staff picture Tim
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Staff picture Polly
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Staff picture Nick
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Staff picture Richard
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Staff picture Clare
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Staff picture Harry
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Staff picture Jo
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Staff picture Karen
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Staff picture Alex
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34